Customer data platforms use people data to transform the future of marketing engagement

The Customer Data Problem -- CHAPTER 2 The Brief, Wondrous Life of Customer Data Management -- Customer Data on Cards and Tape? -- Direct Mail and Email: The Prototypes of Modern Marketing -- A Brief History of Customer Data Management -- Relational Databases -- The Rise of CRM and Marketing Automat...

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Bibliographische Detailangaben
Hauptverfasser: Kihn, Martin (VerfasserIn), O'Hara, Chris (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hoboken, New Jersey Wiley [2021]
Online-Zugang:DE-1050
DE-2070s
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Beschreibung
Zusammenfassung:The Customer Data Problem -- CHAPTER 2 The Brief, Wondrous Life of Customer Data Management -- Customer Data on Cards and Tape? -- Direct Mail and Email: The Prototypes of Modern Marketing -- A Brief History of Customer Data Management -- Relational Databases -- The Rise of CRM and Marketing Automation -- Marketing Automation -- Improved User Interface (UI) -- The Multichannel Multiverse of the Thoroughly Modern Marketer -- The Growth of Digital -- Today's Landscape -- Today's Martech Frankenstack -- Customer-Driven Thinker: Scott Brinker
Beschreibung:1 Online-Ressource (xii, 227 Seiten)
ISBN:9781119790129