The dark side of the workplace managing incivility

The workplace can be a hotbed of difficulty and incivility--from rumors spread about an individual, to the agonies of stress, to physical attacks and even death. Evidence suggests that not only does incivility have significant implications for employees, organizations and society, it is also on the...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Roter, Annette B. 1967- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Abingdon, Oxon Routledge 2019
Schlagworte:
Online-Zugang:URL des Erstveroeffentlichers
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:The workplace can be a hotbed of difficulty and incivility--from rumors spread about an individual, to the agonies of stress, to physical attacks and even death. Evidence suggests that not only does incivility have significant implications for employees, organizations and society, it is also on the rise. In recent years we have experienced increased acts of incivility in the workplace, social media and government positions. There is a direct correlation between uncivil behavior and financial outcomes for organizations. It is estimated that stress related to uncivil actions in the workplace costs organizations approximately $300 billion annually. The cost of personal implications for employees is often too high to calculate as individuals experience loss of reputation and significant psychological and physical distress. With the increased use of social media, individuals are experiencing incivility that crosses the boundary between their personal and professional lives. This book delves into the darker side of the workplace, discussing bullying, toxic work environments, corporate psychopaths, the struggles of stress, and more. It combines recent research and case studies to provide an understanding of these behaviors, and offers practical solutions on how to cultivate a healthy working environment
Beschreibung:Description based on online resource; title from digital title page (viewed on November 14, 2019)
Beschreibung:1 online resource (ix, 172 pages)
ISBN:9781351363785
1351363786
9780203712900
0203712900
9781351363778
1351363778
9781351363761
135136376X