Competing in a service economy how to create a competitive advantage through service development and innovation

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Bibliographische Detailangaben
Hauptverfasser: Gustafsson, Anders 1964- (VerfasserIn), Johnson, Michael D. 1956- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: San Francisco, CA Jossey-Bass [2003]
Ausgabe:First edition
Schriftenreihe:University of Michigan Business School management series
Schlagworte:
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Datensatz im Suchindex

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Johnson, Michael D. 1956-
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Johnson, Michael D. 1956-
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spelling Gustafsson, Anders 1964- Verfasser (DE-588)121386384 aut
Competing in a service economy how to create a competitive advantage through service development and innovation Anders Gustafsso, Michael D. Johnson
First edition
San Francisco, CA Jossey-Bass [2003]
1 Online-Ressource (xv, 190 Seiten)
txt rdacontent
c rdamedia
cr rdacarrier
University of Michigan Business School management series
E-Book wurde laut Anbieter 2003 auf EBSCOhost online gestellt
Compétitivité (Économie)
Dienstensector gtt
Management gtt
Service à la clientèle - Gestion
Services (Industrie) - Innovations - Gestion
Strategie gtt
Competition
Customer services Management
Service industries Technological innovations Management
Innovation (DE-588)4027089-0 gnd rswk-swf
Wettbewerb (DE-588)4065835-1 gnd rswk-swf
Management (DE-588)4037278-9 gnd rswk-swf
Dienstleistung (DE-588)4012178-1 gnd rswk-swf
Dienstleistung (DE-588)4012178-1 s
Management (DE-588)4037278-9 s
Innovation (DE-588)4027089-0 s
Wettbewerb (DE-588)4065835-1 s
b DE-604
Johnson, Michael D. 1956- Verfasser (DE-588)1043785027 aut
Erscheint auch als Druck-Ausgabe 0-7879-6156-6 978-0-7879-6156-5 (DE-604)BV015772577
spellingShingle Gustafsson, Anders 1964-
Johnson, Michael D. 1956-
Competing in a service economy how to create a competitive advantage through service development and innovation
Compétitivité (Économie)
Dienstensector gtt
Management gtt
Service à la clientèle - Gestion
Services (Industrie) - Innovations - Gestion
Strategie gtt
Competition
Customer services Management
Service industries Technological innovations Management
Innovation (DE-588)4027089-0 gnd
Wettbewerb (DE-588)4065835-1 gnd
Management (DE-588)4037278-9 gnd
Dienstleistung (DE-588)4012178-1 gnd
subject_GND (DE-588)4027089-0
(DE-588)4065835-1
(DE-588)4037278-9
(DE-588)4012178-1
title Competing in a service economy how to create a competitive advantage through service development and innovation
title_auth Competing in a service economy how to create a competitive advantage through service development and innovation
title_exact_search Competing in a service economy how to create a competitive advantage through service development and innovation
title_full Competing in a service economy how to create a competitive advantage through service development and innovation Anders Gustafsso, Michael D. Johnson
title_fullStr Competing in a service economy how to create a competitive advantage through service development and innovation Anders Gustafsso, Michael D. Johnson
title_full_unstemmed Competing in a service economy how to create a competitive advantage through service development and innovation Anders Gustafsso, Michael D. Johnson
title_short Competing in a service economy
title_sort competing in a service economy how to create a competitive advantage through service development and innovation
title_sub how to create a competitive advantage through service development and innovation
topic Compétitivité (Économie)
Dienstensector gtt
Management gtt
Service à la clientèle - Gestion
Services (Industrie) - Innovations - Gestion
Strategie gtt
Competition
Customer services Management
Service industries Technological innovations Management
Innovation (DE-588)4027089-0 gnd
Wettbewerb (DE-588)4065835-1 gnd
Management (DE-588)4037278-9 gnd
Dienstleistung (DE-588)4012178-1 gnd
topic_facet Compétitivité (Économie)
Dienstensector
Management
Service à la clientèle - Gestion
Services (Industrie) - Innovations - Gestion
Strategie
Competition
Customer services Management
Service industries Technological innovations Management
Innovation
Wettbewerb
Dienstleistung
work_keys_str_mv AT gustafssonanders competinginaserviceeconomyhowtocreateacompetitiveadvantagethroughservicedevelopmentandinnovation
AT johnsonmichaeld competinginaserviceeconomyhowtocreateacompetitiveadvantagethroughservicedevelopmentandinnovation