Measuring the user experience collecting, analyzing, and presenting usability metrics

Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX...

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1. Verfasser: Tullis, Tom 1952- (VerfasserIn)
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Veröffentlicht: Amsterdam Elsevier [2013]
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Datensatz im Suchindex

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Measuring the user experience collecting, analyzing, and presenting usability metrics William Albert, Thomas Tullis
Amsterdam Elsevier [2013]
1 online resource (xvii, 301 pages)
txt rdacontent
c rdamedia
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Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008
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Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data. Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system. Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed. Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience
COMPUTERS / User Interfaces bisacsh
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Technology assessment fast
User interfaces (Computer systems) fast
User interfaces (Computer systems)
User interfaces (Computer systems) Measurement
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Technology assessment
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spellingShingle Tullis, Tom 1952-
Measuring the user experience collecting, analyzing, and presenting usability metrics
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Measurement fast
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User interfaces (Computer systems) Measurement
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title Measuring the user experience collecting, analyzing, and presenting usability metrics
title_auth Measuring the user experience collecting, analyzing, and presenting usability metrics
title_exact_search Measuring the user experience collecting, analyzing, and presenting usability metrics
title_full Measuring the user experience collecting, analyzing, and presenting usability metrics William Albert, Thomas Tullis
title_fullStr Measuring the user experience collecting, analyzing, and presenting usability metrics William Albert, Thomas Tullis
title_full_unstemmed Measuring the user experience collecting, analyzing, and presenting usability metrics William Albert, Thomas Tullis
title_short Measuring the user experience
title_sort measuring the user experience collecting analyzing and presenting usability metrics
title_sub collecting, analyzing, and presenting usability metrics
topic COMPUTERS / User Interfaces bisacsh
Measurement fast
Technology assessment fast
User interfaces (Computer systems) fast
User interfaces (Computer systems)
User interfaces (Computer systems) Measurement
Measurement
Technology assessment
Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd
Mensch-Maschine-Schnittstelle (DE-588)4720440-0 gnd
Datenerhebung (DE-588)4155272-6 gnd
Bewertung (DE-588)4006340-9 gnd
Benutzerfreundlichkeit (DE-588)4005541-3 gnd
topic_facet COMPUTERS / User Interfaces
Measurement
Technology assessment
User interfaces (Computer systems)
User interfaces (Computer systems) Measurement
Mensch-Maschine-Kommunikation
Mensch-Maschine-Schnittstelle
Datenerhebung
Bewertung
Benutzerfreundlichkeit
url http://www.sciencedirect.com/science/book/9780124157811
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