Unlocking the customer value chain how decoupling drives consumer disruption

"Based on six years of research, Harvard Business School professor Thales Teixeira shows how and why industries are disrupted, and what established companies can do to respond...as well as what potential startups must master if they hope to gain a competitive edge. As it turns out, there is a p...

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Hauptverfasser: Teixeira, Thales S. (VerfasserIn), Piechota, Greg (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: New York Currency 2019
Ausgabe:first edition
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LEADER 00000nam a2200000 c 4500
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020 |a 9781524763084  |9 978-1-5247-6308-4 
035 |a (OCoLC)1060614536 
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041 0 |a eng 
044 |a xxu  |c US 
049 |a DE-2070s  |a DE-M49 
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082 0 |a 658.8/12  |2 23 
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100 1 |a Teixeira, Thales S.  |0 (DE-588)1188366823  |4 aut 
245 1 0 |a Unlocking the customer value chain  |b how decoupling drives consumer disruption  |c Thales S. Teixeira with Greg Piechota 
250 |a first edition 
264 1 |a New York  |b Currency  |c 2019 
300 |a 336 Seiten 
336 |b txt  |2 rdacontent 
337 |b n  |2 rdamedia 
338 |b nc  |2 rdacarrier 
500 |a Includes bibliographical references and index 
520 |a "Based on six years of research, Harvard Business School professor Thales Teixeira shows how and why industries are disrupted, and what established companies can do to respond...as well as what potential startups must master if they hope to gain a competitive edge. As it turns out, there is a pattern to disruption in an industry, whether the disruptor is Uber, Airbnb, or a dozen other startups that have shaken up incumbents and threatened the status quo. For disruptors to pose a threat to an industry, they have to successfully break the link in choosing, purchasing, or consuming a product or service. Upstarts, Teixeira shows, do not attempt to compete with or overtake a reigning incumbent company entirely. Instead, they work to peel away a portion of the consumer decision-making process, the way Birchbox offered women a new way to sample new beauty products from a variety of cosmetics and fragrance companies, without having to go to the Revlon or Estee Lauder store. Zipcar doesn't attempt to compete head to head with GM but rather to offer people who need transportation an alternative way to get around, without owning a car themselves, or being responsible for fuel, maintenance, or insurance. In a penetrating narrative filled with case studies and stories, Teixeira shows us how startups successfully disrupt industries...and what industry leaders must do to avoid being disrupted and protect their domain"... 
520 |a "Based on six years of research, Harvard Business School professor Thales Teixeira shows how and why industries are disrupted, and what established companies can do to respond ... as well as what potential startups must master if they hope to gain a competitive edge. As it turns out, there is a pattern to disruption in an industry, whether the disruptor is Uber, Airbnb or a dozen other startups that have shaken up incumbents and threatened the status quo. For disruptors to pose a threat to an industry, they have to successfully break the link in choosing, purchasing or consuming a product or service. Upstarts, Teixeria shows, do not attempt to compete with or overtake a reigning incumbent company entirely. Instead, they work to peel away a portion of the consumer decision-making process, the way Birchbox offered women a new way to sample new beauty products from a variety of cosmetics and fragrance companies, without having to go to the Revlon or Estee Lauder store. Zipcar doesn't attempt to compete head to head with GM, but rather to offer people who need transportation an alternative way to get around, without owning a car themselves, or being responsible for fuel, maintenance, or insurance. In a penetrating narrative filled with case studies and stories, Teixeira shows us how startups successfully disrupt industries ... and what industry leaders must to avoid being disrupted and protect their domain"... 
650 4 |a BUSINESS & ECONOMICS / Management / bisacsh 
650 4 |a BUSINESS & ECONOMICS / Entrepreneurship / bisacsh 
650 4 |a BUSINESS & ECONOMICS / Leadership / bisacsh 
650 4 |a Customer relations 
650 4 |a Consumer satisfaction 
650 4 |a Marketing 
650 4 |a BUSINESS & ECONOMICS / Management 
650 4 |a BUSINESS & ECONOMICS / Entrepreneurship 
650 4 |a BUSINESS & ECONOMICS / Leadership 
700 1 |a Piechota, Greg  |e Verfasser  |4 aut 
776 0 8 |i Erscheint auch als  |n Online-Ausgabe  |z 9781524763091 
943 1 |a oai:aleph.bib-bvb.de:BVB01-030932911 

Datensatz im Suchindex

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author Teixeira, Thales S.
Piechota, Greg
author_GND (DE-588)1188366823
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Piechota, Greg
author_role aut
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building Verbundindex
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dewey-full 658.8/12
dewey-hundreds 600 - Technology (Applied sciences)
dewey-ones 658 - General management
dewey-raw 658.8/12
dewey-search 658.8/12
dewey-sort 3658.8 212
dewey-tens 650 - Management and auxiliary services
discipline Wirtschaftswissenschaften
edition first edition
format Book
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institution BVB
isbn 9781524763084
language English
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publishDate 2019
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publisher Currency
record_format marc
spelling Teixeira, Thales S. (DE-588)1188366823 aut
Unlocking the customer value chain how decoupling drives consumer disruption Thales S. Teixeira with Greg Piechota
first edition
New York Currency 2019
336 Seiten
txt rdacontent
n rdamedia
nc rdacarrier
Includes bibliographical references and index
"Based on six years of research, Harvard Business School professor Thales Teixeira shows how and why industries are disrupted, and what established companies can do to respond...as well as what potential startups must master if they hope to gain a competitive edge. As it turns out, there is a pattern to disruption in an industry, whether the disruptor is Uber, Airbnb, or a dozen other startups that have shaken up incumbents and threatened the status quo. For disruptors to pose a threat to an industry, they have to successfully break the link in choosing, purchasing, or consuming a product or service. Upstarts, Teixeira shows, do not attempt to compete with or overtake a reigning incumbent company entirely. Instead, they work to peel away a portion of the consumer decision-making process, the way Birchbox offered women a new way to sample new beauty products from a variety of cosmetics and fragrance companies, without having to go to the Revlon or Estee Lauder store. Zipcar doesn't attempt to compete head to head with GM but rather to offer people who need transportation an alternative way to get around, without owning a car themselves, or being responsible for fuel, maintenance, or insurance. In a penetrating narrative filled with case studies and stories, Teixeira shows us how startups successfully disrupt industries...and what industry leaders must do to avoid being disrupted and protect their domain"...
"Based on six years of research, Harvard Business School professor Thales Teixeira shows how and why industries are disrupted, and what established companies can do to respond ... as well as what potential startups must master if they hope to gain a competitive edge. As it turns out, there is a pattern to disruption in an industry, whether the disruptor is Uber, Airbnb or a dozen other startups that have shaken up incumbents and threatened the status quo. For disruptors to pose a threat to an industry, they have to successfully break the link in choosing, purchasing or consuming a product or service. Upstarts, Teixeria shows, do not attempt to compete with or overtake a reigning incumbent company entirely. Instead, they work to peel away a portion of the consumer decision-making process, the way Birchbox offered women a new way to sample new beauty products from a variety of cosmetics and fragrance companies, without having to go to the Revlon or Estee Lauder store. Zipcar doesn't attempt to compete head to head with GM, but rather to offer people who need transportation an alternative way to get around, without owning a car themselves, or being responsible for fuel, maintenance, or insurance. In a penetrating narrative filled with case studies and stories, Teixeira shows us how startups successfully disrupt industries ... and what industry leaders must to avoid being disrupted and protect their domain"...
BUSINESS & ECONOMICS / Management / bisacsh
BUSINESS & ECONOMICS / Entrepreneurship / bisacsh
BUSINESS & ECONOMICS / Leadership / bisacsh
Customer relations
Consumer satisfaction
Marketing
BUSINESS & ECONOMICS / Management
BUSINESS & ECONOMICS / Entrepreneurship
BUSINESS & ECONOMICS / Leadership
Piechota, Greg Verfasser aut
Erscheint auch als Online-Ausgabe 9781524763091
spellingShingle Teixeira, Thales S.
Piechota, Greg
Unlocking the customer value chain how decoupling drives consumer disruption
BUSINESS & ECONOMICS / Management / bisacsh
BUSINESS & ECONOMICS / Entrepreneurship / bisacsh
BUSINESS & ECONOMICS / Leadership / bisacsh
Customer relations
Consumer satisfaction
Marketing
BUSINESS & ECONOMICS / Management
BUSINESS & ECONOMICS / Entrepreneurship
BUSINESS & ECONOMICS / Leadership
title Unlocking the customer value chain how decoupling drives consumer disruption
title_auth Unlocking the customer value chain how decoupling drives consumer disruption
title_exact_search Unlocking the customer value chain how decoupling drives consumer disruption
title_full Unlocking the customer value chain how decoupling drives consumer disruption Thales S. Teixeira with Greg Piechota
title_fullStr Unlocking the customer value chain how decoupling drives consumer disruption Thales S. Teixeira with Greg Piechota
title_full_unstemmed Unlocking the customer value chain how decoupling drives consumer disruption Thales S. Teixeira with Greg Piechota
title_short Unlocking the customer value chain
title_sort unlocking the customer value chain how decoupling drives consumer disruption
title_sub how decoupling drives consumer disruption
topic BUSINESS & ECONOMICS / Management / bisacsh
BUSINESS & ECONOMICS / Entrepreneurship / bisacsh
BUSINESS & ECONOMICS / Leadership / bisacsh
Customer relations
Consumer satisfaction
Marketing
BUSINESS & ECONOMICS / Management
BUSINESS & ECONOMICS / Entrepreneurship
BUSINESS & ECONOMICS / Leadership
topic_facet BUSINESS & ECONOMICS / Management / bisacsh
BUSINESS & ECONOMICS / Entrepreneurship / bisacsh
BUSINESS & ECONOMICS / Leadership / bisacsh
Customer relations
Consumer satisfaction
Marketing
BUSINESS & ECONOMICS / Management
BUSINESS & ECONOMICS / Entrepreneurship
BUSINESS & ECONOMICS / Leadership
work_keys_str_mv AT teixeirathaless unlockingthecustomervaluechainhowdecouplingdrivesconsumerdisruption
AT piechotagreg unlockingthecustomervaluechainhowdecouplingdrivesconsumerdisruption