ISO/IEC 20000 an introduction to the global standard for service management

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1. Verfasser: Clifford, David 1946- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Ely, U.K. IT Governance Pub. 2010
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Datensatz im Suchindex

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spelling Clifford, David 1946- Verfasser aut
ISO/IEC 20000 an introduction to the global standard for service management David Clifford
Ely, U.K. IT Governance Pub. 2010
1 online resource
txt rdacontent
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cr rdacarrier
Title from title screen
COMPUTERS / Computer Literacy bisacsh
COMPUTERS / Computer Science bisacsh
COMPUTERS / Data Processing bisacsh
COMPUTERS / Hardware / General bisacsh
COMPUTERS / Information Technology bisacsh
COMPUTERS / Machine Theory bisacsh
COMPUTERS / Reference bisacsh
Information technology / Management / Standards fast
Computer service industry Management Standards Customer services Management Standards Information technology Management Standards
spellingShingle Clifford, David 1946-
ISO/IEC 20000 an introduction to the global standard for service management
COMPUTERS / Computer Literacy bisacsh
COMPUTERS / Computer Science bisacsh
COMPUTERS / Data Processing bisacsh
COMPUTERS / Hardware / General bisacsh
COMPUTERS / Information Technology bisacsh
COMPUTERS / Machine Theory bisacsh
COMPUTERS / Reference bisacsh
Information technology / Management / Standards fast
Computer service industry Management Standards Customer services Management Standards Information technology Management Standards
title ISO/IEC 20000 an introduction to the global standard for service management
title_auth ISO/IEC 20000 an introduction to the global standard for service management
title_exact_search ISO/IEC 20000 an introduction to the global standard for service management
title_full ISO/IEC 20000 an introduction to the global standard for service management David Clifford
title_fullStr ISO/IEC 20000 an introduction to the global standard for service management David Clifford
title_full_unstemmed ISO/IEC 20000 an introduction to the global standard for service management David Clifford
title_short ISO/IEC 20000
title_sort iso iec 20000 an introduction to the global standard for service management
title_sub an introduction to the global standard for service management
topic COMPUTERS / Computer Literacy bisacsh
COMPUTERS / Computer Science bisacsh
COMPUTERS / Data Processing bisacsh
COMPUTERS / Hardware / General bisacsh
COMPUTERS / Information Technology bisacsh
COMPUTERS / Machine Theory bisacsh
COMPUTERS / Reference bisacsh
Information technology / Management / Standards fast
Computer service industry Management Standards Customer services Management Standards Information technology Management Standards
topic_facet COMPUTERS / Computer Literacy
COMPUTERS / Computer Science
COMPUTERS / Data Processing
COMPUTERS / Hardware / General
COMPUTERS / Information Technology
COMPUTERS / Machine Theory
COMPUTERS / Reference
Information technology / Management / Standards
Computer service industry Management Standards Customer services Management Standards Information technology Management Standards
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