Training international managers designing, deploying and delivering effective training for multi-cultural groups
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| Sprache: | English |
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London ; New York
Routledge
2018
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| 245 | 1 | 0 | |a Training international managers |b designing, deploying and delivering effective training for multi-cultural groups |c Alan Melkman and John Trotman |
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Datensatz im Suchindex
| _version_ | 1804178789998002176 |
|---|---|
| adam_text | Contents
List of Figures ix
List of Tables xi
Preface xiii
Acknowledgements xv
PART I THE CONTEXT OF INTERNATIONAL MANAGEMENT TRAINING
1 Introduction 3
The global perspective 3
Cultural challenges for international managers 4
Learning events in the twenty-first century 4
The main purpose of this book 5
How the book is structured 5
Reading plan 6
2 A Model of Cultural Diversity 7
A model of cultural diversity 7
Impact of Hofstede s cultural dimensions on management issues 12
Summary 15
3 Learning Styles and Training Styles in a Multi-Cultural Setting 17
What are learning styles? 17
Training styles 19
Learning styles, training styles and culture 20
Increasing the sensitivity of participants to cultural differences 21
Summary 21
4 The Client Perspective 23
Client expectations from training 23
Clients from different cultural backgrounds 25
Client perceptions on training evaluation 26
Client involvement with the development of training materials 26
Summary 27
Action plan 28
5 The Economics of Training International Managers 29
Benefits of training managers from different cultures as a group 29
Costs of training managers from different countries as a group 31
vi Contents
Summary 32
Action plan 32
PART II TRAINING DESIGN, DEVELOPMENT AND LEARNING PROCESSES
6 The SUCCESS Structure for Designing, Deploying, Delivering
and Evaluating the Learning Process 35
The training process 35
Levels of organization training commitment 37
The SUCCESS training methodology 39
Applying the SUCCESS model to particular organizations 41
Summary 42
Benchmark your organization 43
Action plan 44
7 Surveying the Background and the Context 45
Breadth before depth 46
Useful additional sources of information 47
Preparation for interactions with the client company 49
Outputs from the survey stage 51
Summary 52
Action plan 53
8 Understanding the Training Needs, Real and Perceived 55
Understanding organizational training needs 55
Understanding group training needs 58
Understanding individual training needs 59
Outputs from the understand stage 61
Summary 63
Action plan 64
9 Creating the Training Intervention and Preparing the Groundwork 65
The inputs 67
Overall training/learning objectives 67
The output from the create stage 68
Use of the SOCMAT tool 70
Pre- and post-course activity 71
Summary 71
Action plan 72 10 * * * *
10 Conducting the Training of International Managers 75
The tools 76
Outputs from the conduct stage 80
Summary 81
Action plan 83
Contents vii
11 Evaluating the Training Intervention 85
Structural framework 86
Output from the evaluate stage 91
Summary 93
Action plan 94
12 Strengthening the Learning of International Managers 95
The tools 97
Output from the strengthen stage 100
Summary 101
Action plan 101
13 Sustaining International Managers New Behaviours in the Workplace 103
Objectives of the sustain phase 104
The tools 104
Output from the sustain phase 107
Summary 110
Action plan 110
PART III MAKING THE TRAINING SPARKLE
14 Organizing Participants to Learn from Each Other 113
Breakout groups in practice 114
Important guidance for organizing successful breakout groups 115
An example of a well-constructed breakout exercise 116
Effective exercises for breakout groups 116
The dynamics of breakout groups 118
Summary 119
Action plan 120
15 Use of English with International Managers 121
Eyes and ears 121
Simplicity 122
Aids to comprehension 123
Understanding the participants native language 123
Summary 124
Action plan 125
16 Seeking and Using Feedback from Individuals and Groups 127
Should the trainer be an expert? 127
Feedback from breakout groups 128
Dealing with and asking questions 129
Summary 131
Action plan 133 17
17 Effective Trainer Behaviours 135
Training to entertain 135
viii Contents
The all-important opening and dealing with low points 136
Meeting the challenge of diverse cultures and personality types 138
Dealing with challenging behaviour 139
Compassion and business building 140
Summary 140
Action plan 141
18 Summary of Key Points in Training International Managers 143
Keeping the client and the participants in mind 143
Delivering pre-course work 143
Preparing to deliver the course materials 144
Piloting materials for use with international audiences 144
Special points for attention during the course 145
After completion of delivery of the training 146
Summary 147
Action plan 148
Further Reading 149
Index 151
|
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| isbn | 9780815398547 |
| language | English |
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| spelling | Melkman, Alan Verfasser aut Training international managers designing, deploying and delivering effective training for multi-cultural groups Alan Melkman and John Trotman London ; New York Routledge 2018 viii, 156 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier First published 2005 by Gower Publishing. Führungskraft (DE-588)4071497-4 gnd rswk-swf Schulung (DE-588)4136792-3 gnd rswk-swf Führungskraft (DE-588)4071497-4 s Schulung (DE-588)4136792-3 s DE-604 Trotman, John Verfasser aut Erscheint auch als Online-Ausgabe 978-1-351-14432-2 Digitalisierung UB Passau - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=030520923&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Melkman, Alan Trotman, John Training international managers designing, deploying and delivering effective training for multi-cultural groups Führungskraft (DE-588)4071497-4 gnd Schulung (DE-588)4136792-3 gnd |
| subject_GND | (DE-588)4071497-4 (DE-588)4136792-3 |
| title | Training international managers designing, deploying and delivering effective training for multi-cultural groups |
| title_auth | Training international managers designing, deploying and delivering effective training for multi-cultural groups |
| title_exact_search | Training international managers designing, deploying and delivering effective training for multi-cultural groups |
| title_full | Training international managers designing, deploying and delivering effective training for multi-cultural groups Alan Melkman and John Trotman |
| title_fullStr | Training international managers designing, deploying and delivering effective training for multi-cultural groups Alan Melkman and John Trotman |
| title_full_unstemmed | Training international managers designing, deploying and delivering effective training for multi-cultural groups Alan Melkman and John Trotman |
| title_short | Training international managers |
| title_sort | training international managers designing deploying and delivering effective training for multi cultural groups |
| title_sub | designing, deploying and delivering effective training for multi-cultural groups |
| topic | Führungskraft (DE-588)4071497-4 gnd Schulung (DE-588)4136792-3 gnd |
| topic_facet | Führungskraft Schulung |
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