Know it all, find it fast an A-Z source guide for the enquiry desk
There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately? Answering queries from users is one of...
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| Hauptverfasser: | , , |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
London
Facet
2008
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| Ausgabe: | Third edition |
| Schlagworte: | |
| Online-Zugang: | BSB01 UBG01 URL des Erstveröffentlichers |
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Know it all, find it fast an A-Z source guide for the enquiry desk
Veröffentlicht 2008
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