Performance Management in the Public Sector
Gespeichert in:
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Abingdon, Oxon ; New York, NY
Routledge
2015
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| Ausgabe: | Second edition |
| Schriftenreihe: | Routledge masters in public management series
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Inhaltsangabe:
- "In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition of Performance Management in the Public Sector explores performance, as well as performance measurement, and making performance information useful for management. The book includes: - situates performance in some of the current public management debates, including some emerging discussions on the new public governance and neo-Weberianism; - discusses the many definitions of performance and how it has become one of the most contested agendas of public management; - examines the use as well as the non-use of performance information; - conveys a nuanced discussion of the so-called perverse effects of using performance indicators; - discusses the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and - explores the challenges and future directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information"--
- Cover; Title Page; Copyright Page; Table of Contents; List of Figures; List of Tables; List of Boxes; 1 Introduction; 2 Defining the concepts; 3 The history of performance management; 4 Performance measurement; 5 Incorporation of performance information; 6 The use of performance information; 7 Users; 8 Non-use; 9 The effects of using performance information; 10 The future of performance management; Index