Reforming the Russian industrial workplace international management standards meet the Soviet legacy
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Datensatz im Suchindex
| _version_ | 1819710913845919744 |
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| adam_text | REFORMING THE RUSSIAN INDUSTRIAL WORKPLACE
/ SHULZHENKO, ELENAYYEAUTHOR
: 2017
TABLE OF CONTENTS / INHALTSVERZEICHNIS
INTRODUCTION
EVOLVING PERSISTENCE : THE SOVIET PATH OF INDUSTRIAL WORK IN RUSSIA
(1920S-1980S)
STILL THERE : THE INDUSTRIAL WORKPLACE IN RUSSIA AFTER THE MARKET
REFORMS
THE NEW TIMES : INTERNATIONAL QUALITY MANAGEMENT STANDARDS IN THE
RUSSIAN CAR INDUSTRY
WHAT ABOUT THE WORKERS? : IMPACT OF INTERNATIONAL QUALITY MANAGEMENT
STANDARDS ON THE RUSSIAN INDUSTRIAL WORKPLACE
CONCLUSION
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
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Index
Ackermann 12
Alasheev, S. 49-50, 51
Aleshin, B.S. 7, 8
Altshuler, A. 77
Andreeva, T.E. 62
Appelbaum, E. 11
Association of Russian Automobile
Manufacturers (OAR) 85-6, 87-9, 90,
102, 175
automation: under Fordism 71 ; at Rusauto
105-6, 120, 149, 153; atRusmet 130; at
Westauto 115, 118-20, 128-30, 148
automotive industry in Russia 10;
AvtoVAZ 9, 10, 32-3, 87-8; domestic
vehicle production 7, 8, 10; domestic
vehicle sale 7,9; female workers 50,
110-12; Ford Motor Company 8, 26,
66; GAZ 4, 9-10, 25-6, 50, 59, 64, 88;
industrial associations 85-6, 87-9, 90,
102, 175; international competition
5-6, 8-10, 84-6, 101-2, 173; protective
policies 6, 8, 85-6, 175; Toyota 8,
50, 59, 63, 64; Volkswagen 8, 50, 59,
63, 64, 66; see also Rusauto; Rusmet;
Westauto
AvtoVAZ (formerly VAZ) 9, 10,32-3,87-8;
requirements for suppliers 87-8, 90, 95,
99-100; in Soviet era 32-7,40-1,44
Bennett 12, 17, 27
Björkman, L 3-4, 59, 62, 63, 64
blame mentality 3, 131; no-blame
mentality 97, 138, 164, 172, 176
blue-collar workers: agency work 107;
average wages 110; brigade (group)
work 54—6, 138-47; compliance on
the shop-floor 2,45-6, 49-50, 54, 56,
135, 161; female workers 50, 110-12;
in-house training and development 58—60,
148-56; involvement in operational
decisions 1,4, 84, 121-4, 124-8, 131-7,
142-7, 169, 178; pay systems 60-5,
157-68; qualification requirements
147-8, 149, 150; role in improvement
activities 131-7; role in problem-solving
124-8; role in quality inspection 121-4;
share in staff 107-108; vocational
training 56-7, 59, 147, 153, 155-6,174;
see also work discipline
Bogdanov, A. 24, 26, 47nl
breaking path dependence 13-15, 173,
174-8; see also self-reinforcement
mechanisms
Brezhnev, L. 32
bricolage 14-15, 136, 169
brigade work (group work) 33-7, 39^46,
54-6, 64, 108-9, 125-6, 138^12, 145-7,
170-1, 174, 176-7; quality assurance
tasks 138, 142-6; role in improvement
activities 132-8; pay and incentives to
156-8, 160, 162-3; self-organisation on
the shop-floor 49, 54—6
Bruszt, L. 12, 14
Burawoy, M. 11,48-9, 54-5, 104
Bumyshev, K. 3, 52-3
Campbell, J.L. 14
Campbell, R.W. 31,33,46
Capoccia, G. 12, 23
case studies in Russia see Rusauto;
Rusmet; Westauto
Christensen, P.T. 28, 29, 46
Clarke, C. 80
Clarke, S. 2-3, 11, 28-9, 42,47nl0,48-9,
53, 65-6, 104
Cole, R.E. 1-2, 72, 73—4, 75, 80
companies studied in Russia see Rusauto;
Rusmet; Westauto
Index 195
competition: in Russian automobile
industry 5-6, 8-10, 84-6, 101-2, 173;
in the West 73, 77, 75, 81; see also
market economy in Russia
continuity in the Russian industrial
workplace see path dependence
continuous improvement process: cost
reduction 134, 137; kaizen 78, 79,
103n3, 132-3, 142, 152, 158; quality
circles 73-5, 136; suggestion systems
50, 56, 133-5, 139, 141, 158; variability
reduction 80, 125; see also blue-collar
workers; lean production; workplace
competitions
critical juncture 12, 23, 32, 101
Crouch, C. 13, 15, 175
discipline see work discipline
Edelman, O. 24-5
Elman, C. 12, 17, 27
employees see blue-collar workers;
white-collar workers
employment relations see labour market in
Russia; trade unions; works councils
empowerment of employees in Russia
55-6; see also involvement of workers
in operational decisions
Ernst Young 8, 9, 10
expatriate managers 113,157, 165, 171,
176; see also leadership style
Farrell, H. 13, 15, 175
feedback mechanisms in path dependence
see self-reinforcement mechanisms
Fey, C.F. 3-4, 55-6, 59, 62, 63, 64
Flick, U. 19
Ford Motor Company 8, 26, 66
Ford, H. 24, 71, 77
Fordism 25, 71; see also Taylorism;
Taylorism in Russia
Gastev, Alexei 24, 25, 26
GAZ 4, 9-10, 25-6, 50, 59, 64, 88
Gerber, T.P. 14, 43,48,61
Germany: diffusion of lean 79-80, 134;
support of change in QM in Russia 106,
114, 122
Goertz, G, 17
Gorbachev, M. 32, 35, 39,42-7
grounded theory 17
group work in the West 79, 83; see also
brigade work
high performance work practices 11
human resource management practices
see blue-collar workers; personnel
management; white-collar workers
ideology see Soviet ideology
industrial relations see labour market in
Russia; trade unions; works councils
industrial workers see blue-collar workers
industrialisation 24, 26-9, 71; five-
year plans 27, 32; see also worker
mobilisation
institutional change 12-15
international quality management
standards 80, 84; dissemination in
Russia 6, 51, 101—3, 114—18; impact
on the Russian workplace 168-72; ISO
9000 80-2, 51, 52, 53, 89-90, 115, 117,
151; ISO/TS 16949 80, 82-3, 86-9, 90-5,
117-18; TQM 52, 72, 75-7, 82; VDA
6.3 93, 117; see also lean production
involvement of workers in operational
decisions: in Japan 72; in Russia 1,4,
84,121-4, 124-8, 131-7, 142-7, 169,
178; in Soviet era 30; in the West 1, 70,
75-6, 78; see also worker mobilisation
Japan 1,72; lean production in 77-9,
83; quality circles in 32, 70; quality
management in 37, 72-5
Jones, D.T. 1, 77, 79
Jürgens, U. 2, 71, 77, 78, 79; research on
work in BRIC countries 3-4, 11, 50, 53,
56, 57, 58, 59, 62, 63, 64, 66
kaizen 78, 79, 103n3, 132-3, 142, 152,
158; see also continuous improvement
Kelemen, D.R. 12, 23
Kerzhentsev, P.M. 24, 26
Khrushchev, N.S. 30, 32, 39
Koch, J. 12-13, 14, 15,27
Kononova, V.Y. 3, 52
Kravchenko, A. 25, 26, 28
Krotov, P. 11, 48, 49, 54-5, 104
Krzywdzinski, M. 3-4, 11, 50, 53, 56, 57,
58, 59, 62, 63, 64, 65, 66
labour market in Russia: labour law
enforcement 61, 65, 67,178; labour
shortage 57-8; liberalisation 48
leadership style: authoritarian 1, 56,
143-4, 156, 163; fear on the shop-floor
78, 128, 157, 160, 164-5; management
196 Index
arbitrariness 51, 67, 84, 134, 159, 161,
166, 178; management discretion 60,
63-4, 65, 160, 165, 166, 168, 171, 178;
see also blame mentality; resistance
to change
lean production 70, 72; 5S 52, 115, 117;
andon pull cord system 126, 137, 144;
kaizen 78, 79, 103n3, 132-3, 142, 152,
158; production systems 11; Rusauto
Production System 116-7,168; in
Russia 1, 3, 4, 51-2, 54, 68, 92, 98, 117,
153, 168; Toyota Production System 54,
70, 77, 115-17; in the West 77, 79-80;
Westauto Production System (WPS) 92,
113, 115, 116, 137, 142, 151-3, 168,
169, 171; see also automation; Soviet
systems of production organisation
Lenin, V.I. 24, 25
lock-in 12, 13, 172
Mahoney, J. 12, 15, 17
management see leadership style; lean
production
market economy in Russia: competition 1,
5-6, 8-10, 43, 50, 59, 84-6, 101-2, 173;
market reforms 48
McCann, L. 2, 11, 51, 55
National Association of Automotive
Component Manufacturers (NAPAK)
85, 87
national institutional systems 79, 80, 83
Parker, W.H. 25
path dependence 11-15; in the Russian
industrial workplace 1, 3, 27, 173-4,
176-7; see also critical juncture;
self-reinforcement mechanisms
Pay and incentive systems 60-1,
65, 156-7; Coefficient of Labour
Participation (KTU) 64, 133, 140, 141,
159, 162-3; grade and appraisal systems
157-8, 161-2; management discretion
60, 63-4, 65, 160, 165, 166, 168, 171,
178; non-monetary incentives 157, 158;
piece-rate pay 3, 29, 30, 39-40, 71, 154,
162, 167, 171; variable share of pay
(bonuses) 61-5, 68, 112, 134, 158-64;
see also blue-collar workers; Soviet pay
and incentive systems; Wage Rate and
Qualification Handbook for Workers
(ETKS) workplace competitions
performance management see lean
production; pay and incentive systems
personnel management: alcohol problems
49, 111; labour shortage 57-8; punish-
but-retain logic 29, 61, 164, 168;
recruitment 110, 147-8, 149-50;
turnover (fluctuation) 58, 111, 148, 154;
see also blue-collar workers
planned economy see industrialisation;
Soviet industrial workplace
production systems see lean production
punctuated equilibrium 13
punitive measures on the shop-floor
see blame mentality; leadership style;
work discipline
quality circles 73-5, 136
quality control 5; after market reforms
1-3, 5, 49, 51-4, 67-8, 84-6, 90, 95,
101-3, 173, 175; quality inspection
(indirect quality control) 118-21 ;
quality inspectors (quality controllers)
130, 160; tensions with production
over 130, 144; in Soviet era 23, 29-32,
34—7,41—4, 138, 174; workers’ role
in 122-4, 146, 166, 169; see also
continuous improvement; international
quality management standards;
quality management; Total Quality
Management
quality management 5; competencies on
the shop-floor 147, 151-6; diffusion in
Russia 1-6, 15-16, 18-20, 51-4, 68,
70, 86-101, 102-3; diffusion in the
West 1-2, 70, 72-7, 80-4; in production
112-21; in supply chains 4-6, 10, 52-3,
81-3, 85-103, 117-18, 175; workers’
role in 137, 119-28, 131-8, 142-7,
168-9, 170, 177; see also quality control
quality of products: quality of Russian cars
and supply parts 9-10; under planned
economy 28-30; concealment of defects
26,42, 50, 121, 122^1, 126,137-8,
142-3, 144
recruitment 110, 147-8, 149-50
remuneration see pay and incentive
systems
research design of the study: access to
companies 17-18; case study overview
17-18, 20, 22n4; interviews 18-21;
methodology and data 17-20, 179-81 ;
research dimensions 5; research
questions 15-16; triangulation 19, 20
resistance to change: from line managers
and white-collar staff 55, 121, 139, 143,
Index 197
146-7, 176; from suppliers 98-101;
from workers 55, 123-4, 144, 146,
161,167
rewards see pay and incentive systems
Roos, D. 1, 77, 79,
Rusauto 17, 18,91, 105-6, 113, 169;
brigade (group) work 139-40,144-5;
change agents 113-14, 172; pay and
incentives system 158-60, 165-6;
personnel composition 107-8, 109-11;
quality management 116, 119-21,
122- 3, 125-6, 130-1, 133; requirements
to suppliers 93-5, 99, 101; Rusauto
Production System 116-17, 168; Soviet
legacy 170-1, 177; worker qualification
and development 149-50,153,156
Rusmet 18,91, 106; change agents
114,172; collaboration with Western
partners 91, 93, 95, 97-8, 172; group
work (brigade work) 140-2, 145-6;
lean production 168; pay and incentives
system 112, 160-4, 166-8, 171;
personnel composition 109, 111-12;
quality management 114, 117-20,
123- 4, 127-8, 130, 134-7, 169; Soviet
legacy 170; worker qualification and
development 150-1, 153-6, 171
Schreyögg, G. 12-13, 14, 15, 27
Schwartz, G. 2, 11, 51, 55
Scientific Organisation of Labour
see Taylorism in Russia
self-reinforcement mechanisms
12; adaptive expectations 13;
complementary effects 12, 23, 30,43,
46,68,98, 170; coordination effects 12,
39, 57, 84, 90, 155, 175; interruption
or weakening of 13, 15, 102, 173, 175,
176; learning effects 12, 39, 45, 68,
155-6, 174, 176-7
Shcherbina, V. 25, 26, 28
shop-floor management see blue-collar
workers; leadership style
Siegelbaum, L.H. 27, 28, 29, 47n7,47n9
Sochor, Z.A. 24, 25, 26
socialist competition see worker
mobilisation
socialist industrial workplace see Soviet
industrial workplace
Soviet automobile industry 25-6, 28, 32-8,
40-2,44
Soviet ideology 24, 26-9, 32, 38-9,45,
65, 128, 131, 136, 142; conscientious
worker ethos 31-2, 39, 43, 45, 121,
126, 136-7, 141-2, 163,167; labour
competition 27-8, 34, 41,47n7, 65,
133-7, 141, 145, 169-70; Stakhanovism
28,47n7, 47n9; worker mobilisation
27-30, 43, 131
Soviet industrial workplace 44-7; brigade
work (teamwork) 33-7, 39-43, 44-6;
Coefficient of Labour Participation
(KTU) 40-2, 44; quality control 23,
29-32, 34-7,41-4, 138, 174; Taylorism
23-7,29-32, 35, 45,47nl0; vocational
training and qualification 25, 37-9;
worker mobilisation 27-30, 43,131;
workers’ self-organisation 43-4; see
also Soviet pay and incentive systems;
Soviet systems of organisation of
production and work
Soviet pay and incentive systems: bonuses
for amount of output 40,41 ; bonuses
for quality of work performance 41-2;
Coefficient of Labour Participation
(KTU) 40-2, 44; piece-rate pay 29,
30, 39-40; punish-but-retain logic 29;
self-financing brigades 44; time-based
pay 39,40; Wage Rate and Qualification
Handbook for Workers (ETKS) 37-40,45
Soviet systems of organisation of
production and work: brigade work
33-7, 39-46; Complex Systems
of Management of Output Quality
(KSUKP) 30-7, 43, 45-6, 53, 174;
Saratov System of Defectless Work
31- 2, 36-7, 40, 45; VAZ (AvtoVAZ)
32- 5, 37, 40-1,44; see also Soviet
ideology
Stakhanovism 28, 47n7,47n9
Stalin, Joseph 27, 29
Stark, D. 12,14,15
Streeck, W. 12, 13
Sydow, J. 12-13, 15, 27
Taylor, F. W. 23-5, 27, 35, 71
Taylorism 24-7, 29, 32, 45, 70-1, 77-8,
83, 128, 174; see also Taylorism in
Russia
Taylorism in Russia 23-7, 29-32, 35,
45, 47nl0; Central Institute of Labour
(TsIT) 25; de-humanisation of work 27;
humanistic vision of 24-5; timekeeping
cards (time records) 25; see also Soviet
systems of organisation of production
and work
teamwork see brigade work; group work
in the West
198 Index
temporary agency work 107
Thelen, K. 12, 13, 15, 114
Total Quality Management (TQM) 52, 72,
75-7, 82
Toyota 8, 50, 59,63-4, 77, 115-17, 133;
Toyota Production System 54, 70, 77,
115-17
trade unions: in the West 76, 79; at
Westauto 134, 139, 141, 143, 147, 158,
165, 176; in the Post-Soviet era 50, 61,
64, 65-7, 136, 145, 161-3; in the Soviet
era 27, 32, 34; see also works councils,
resistance to change
training and skills development 147;
155-6; entry qualification requirements
147- 8, 149-50; general (soft)
competencies training 59, 76, 150,
152, 156, 176; in-house training 58-9,
148- 55; mentorship 58, 146, 149, 150,
151, 155; Wage Rate and Qualification
Handbook for Workers (ETKS) 57, 59,
148-51; see also blue-collar workers;
pay and incentive systems
VAZ see AvtoVAZ
vocational education and training system
56-7, 109, 149-51, 152-3; Soviet
legacy 25, 37-9; transfer of dual system
from Germany 59
Volkswagen 8, 50, 59, 63, 64, 66
Wage Rate and Qualification Handbook
for Workers (ETKS) 37-40, 45; at
Rusauto 149-50, 158, 177; at Rusmet
150-1, 158, 161, 170; use aftermarket
reforms 56-7, 59, 147, 153, 155-6, 174;
at Westauto 148, 168, 170
wages see pay and incentive systems
Wang, C.L. 28
Ward, C. 25, 27,29
Westauto 17, 18, 20, 91, 105-7, 108-10,
113, 115-16, 117; deviation from Soviet
legacy 169-72, 176, 177-8; group
work (brigade work) 138-9, 142-4,
146-7; no-blame mentality 97, 138,
164, 172, 176; pay and incentives
system 157-8, 163, 164-5, 167-8;
personnel composition 107, 111;
quality management 115,118-20, 122,
124-5, 128-30, 132-3, 134, 137-8;
requirements to Russian suppliers
91-3, 96-7, 99-101, 102; Westauto
Production System (WPS) 92, 113, 115,
116, 137, 142, 151-3, 168, 169, 171;
Westauto Quality Operation System
(WQOS) 115, 152-3, 168; worker
qualification and development 147-9,
151-3, 155-6
white-collar workers 39, 58-9, 60, 62, 107,
120, 143
Womack, J.P. 1, 77, 79
work discipline 2, 26, 28-9,46, 49-50, 51,
62-3, 67, 135-6, 165-6; role of groups
(brigades) in 44, 54, 141, 145; role of
pay in 51, 60, 68, 157-68; see also blue-
collar workers
work organisation see brigade (group)
work; continuous improvement process
worker control in production 29-30;
see also blue-collar workers
worker mobilisation 27-30, 43,131
workplace competitions 133-7,141, 145,
169-70
workplace culture 50, 59, 97, 144, 152;
see also leadership style
works councils 66, 79, 134-5
Yin, R.K. 17, 18
Bayerische
j Staatsbibliothek
V
München
|
| any_adam_object | 1 |
| author | Shulzhenko, Elena |
| author_facet | Shulzhenko, Elena |
| author_role | aut |
| author_sort | Shulzhenko, Elena |
| author_variant | e s es |
| building | Verbundindex |
| bvnumber | BV044302647 |
| callnumber-first | H - Social Science |
| callnumber-label | HD70 |
| callnumber-raw | HD70.R9 |
| callnumber-search | HD70.R9 |
| callnumber-sort | HD 270 R9 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| ctrlnum | (OCoLC)992462499 (DE-599)BVBBV044302647 |
| dewey-full | 658.4/0130947 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/0130947 |
| dewey-search | 658.4/0130947 |
| dewey-sort | 3658.4 6130947 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| era | Geschichte 1920- gnd |
| era_facet | Geschichte 1920- |
| format | Book |
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| geographic | Russland (DE-588)4076899-5 gnd |
| geographic_facet | Russland |
| id | DE-604.BV044302647 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-24T05:56:40Z |
| institution | BVB |
| isbn | 9781138692022 |
| language | English |
| lccn | 016045401 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029706488 |
| oclc_num | 992462499 |
| open_access_boolean | |
| owner | DE-188 DE-Re13 DE-BY-UBR DE-12 |
| owner_facet | DE-188 DE-Re13 DE-BY-UBR DE-12 |
| physical | xiv, 198 Seiten Diagramme |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Routledge, Taylor & Francis Group |
| record_format | marc |
| series | Routledge contemporary Russia and Eastern Europe series |
| series2 | Routledge contemporary Russia and Eastern Europe series |
| spellingShingle | Shulzhenko, Elena Reforming the Russian industrial workplace international management standards meet the Soviet legacy Routledge contemporary Russia and Eastern Europe series Geschichte Industrial management Russia (Federation) History Total quality management Standards Russia (Federation) Quality control Standards Russia (Federation) Politischer Wandel (DE-588)4175047-0 gnd Arbeitsplatz (DE-588)4002759-4 gnd Industrie (DE-588)4026779-9 gnd Sozioökonomischer Wandel (DE-588)4318539-3 gnd Arbeitsbedingungen (DE-588)4002641-3 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Wirtschaftsreform (DE-588)4066512-4 gnd |
| subject_GND | (DE-588)4175047-0 (DE-588)4002759-4 (DE-588)4026779-9 (DE-588)4318539-3 (DE-588)4002641-3 (DE-588)4219057-5 (DE-588)4066512-4 (DE-588)4076899-5 |
| title | Reforming the Russian industrial workplace international management standards meet the Soviet legacy |
| title_auth | Reforming the Russian industrial workplace international management standards meet the Soviet legacy |
| title_exact_search | Reforming the Russian industrial workplace international management standards meet the Soviet legacy |
| title_full | Reforming the Russian industrial workplace international management standards meet the Soviet legacy Elena Shulzhenko |
| title_fullStr | Reforming the Russian industrial workplace international management standards meet the Soviet legacy Elena Shulzhenko |
| title_full_unstemmed | Reforming the Russian industrial workplace international management standards meet the Soviet legacy Elena Shulzhenko |
| title_short | Reforming the Russian industrial workplace |
| title_sort | reforming the russian industrial workplace international management standards meet the soviet legacy |
| title_sub | international management standards meet the Soviet legacy |
| topic | Geschichte Industrial management Russia (Federation) History Total quality management Standards Russia (Federation) Quality control Standards Russia (Federation) Politischer Wandel (DE-588)4175047-0 gnd Arbeitsplatz (DE-588)4002759-4 gnd Industrie (DE-588)4026779-9 gnd Sozioökonomischer Wandel (DE-588)4318539-3 gnd Arbeitsbedingungen (DE-588)4002641-3 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Wirtschaftsreform (DE-588)4066512-4 gnd |
| topic_facet | Geschichte Industrial management Russia (Federation) History Total quality management Standards Russia (Federation) Quality control Standards Russia (Federation) Politischer Wandel Arbeitsplatz Industrie Sozioökonomischer Wandel Arbeitsbedingungen Qualitätsmanagement Wirtschaftsreform Russland |
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| volume_link | (DE-604)BV019376775 |
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