What to say to a porcupine 20 humorous tales that get to the heart of great customer service
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
New York
American Management Association
c2008
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MARC
LEADER | 00000nmm a2200000zc 4500 | ||
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001 | BV044132051 | ||
003 | DE-604 | ||
005 | 20190218 | ||
007 | cr|uuu---uuuuu | ||
008 | 170217s2008 |||| o||u| ||||||eng d | ||
020 | |a 9780814410554 |9 978-0-8144-1055-4 | ||
020 | |a 0814410553 |9 0-8144-1055-3 | ||
035 | |a (ZDB-30-PAD)EBC408807 | ||
035 | |a (ZDB-89-EBL)EBL408807 | ||
035 | |a (OCoLC)233823466 | ||
035 | |a (DE-599)BVBBV044132051 | ||
040 | |a DE-604 |b ger |e aacr | ||
041 | 0 | |a eng | |
082 | 0 | |a 658.8/12 |2 22 | |
100 | 1 | |a Gallagher, Richard S. |e Verfasser |4 aut | |
245 | 1 | 0 | |a What to say to a porcupine |b 20 humorous tales that get to the heart of great customer service |c Richard S. Gallagher |
264 | 1 | |a New York |b American Management Association |c c2008 | |
300 | |a xiv, 111 p. | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Includes index | ||
650 | 4 | |a Customer services |v Humor | |
650 | 4 | |a Customer services |x Management |v Humor | |
650 | 4 | |a Customer relations |v Humor | |
912 | |a ZDB-30-PAD |a ZDB-30-PBE | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-029538896 |
Datensatz im Suchindex
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any_adam_object | |
author | Gallagher, Richard S. |
author_facet | Gallagher, Richard S. |
author_role | aut |
author_sort | Gallagher, Richard S. |
author_variant | r s g rs rsg |
building | Verbundindex |
bvnumber | BV044132051 |
collection | ZDB-30-PAD ZDB-30-PBE |
ctrlnum | (ZDB-30-PAD)EBC408807 (ZDB-89-EBL)EBL408807 (OCoLC)233823466 (DE-599)BVBBV044132051 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | DE-604.BV044132051 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:44:38Z |
institution | BVB |
isbn | 9780814410554 0814410553 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029538896 |
oclc_num | 233823466 |
open_access_boolean | |
physical | xiv, 111 p. |
psigel | ZDB-30-PAD ZDB-30-PBE |
publishDate | 2008 |
publishDateSearch | 2008 |
publishDateSort | 2008 |
publisher | American Management Association |
record_format | marc |
spelling | Gallagher, Richard S. Verfasser aut What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher New York American Management Association c2008 xiv, 111 p. txt rdacontent c rdamedia cr rdacarrier Includes index Customer services Humor Customer services Management Humor Customer relations Humor |
spellingShingle | Gallagher, Richard S. What to say to a porcupine 20 humorous tales that get to the heart of great customer service Customer services Humor Customer services Management Humor Customer relations Humor |
title | What to say to a porcupine 20 humorous tales that get to the heart of great customer service |
title_auth | What to say to a porcupine 20 humorous tales that get to the heart of great customer service |
title_exact_search | What to say to a porcupine 20 humorous tales that get to the heart of great customer service |
title_full | What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher |
title_fullStr | What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher |
title_full_unstemmed | What to say to a porcupine 20 humorous tales that get to the heart of great customer service Richard S. Gallagher |
title_short | What to say to a porcupine |
title_sort | what to say to a porcupine 20 humorous tales that get to the heart of great customer service |
title_sub | 20 humorous tales that get to the heart of great customer service |
topic | Customer services Humor Customer services Management Humor Customer relations Humor |
topic_facet | Customer services Humor Customer services Management Humor Customer relations Humor |
work_keys_str_mv | AT gallagherrichards whattosaytoaporcupine20humoroustalesthatgettotheheartofgreatcustomerservice |