Public service performance perspectives on measurement and management
The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published...
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| Format: | Elektronisch E-Book |
| Sprache: | English |
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Cambridge
Cambridge University Press
2006
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| Online-Zugang: | BSB01 UBG01 URL des Erstveröffentlichers |
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Inhaltsangabe:
- Subjective and objective measures of organizational performance : an empirical exploration / Rhys Andrews, George A. Boyne, Richard M. Walker
- All measures of performance are subjective : more evidence on US federal agencies / Gene A. Brewer
- A qualitative evaluation of public sector organizations : assessing organizational performance in healthcare / Rachael Addicott, Ewan Ferlie
- Quantitative approaches towards assessing organization performance / Peter C. Smith
- Consequences of goal ambiguity in public organizations / Young Han Chun, Hal G. Rainey
- Performance control and public organizations / Patrick Kenis
- Bureaucratic red tape and organizational performance : testing the moderating role of culture and political support / Sanjay K. Pandey, Donald Moynihan
- All that glitters is not gold : disaggregating networks and the impact on performance / Kenneth J. Meier, Laurence J. O'Toole, Jr., Yi Lu
- Network evolution and performance under public contracting for mental health services / Keith G. Provan, H. Brinton Milward, Kimberley Roussin Isett
- The design and management of performance-based contracts for public welfare services / Youseok Choi, Carolyn J. Heinrich
- Outsourcing government information technology services : an Australian case study / Graeme A. Hodge, Anne C. Rouse
- International comparisons of output and productivity in public service provision : a review / Mary O'Mahony, Philip Stevens
- Public management and government performance : an international review / Melissa Forbes, Carolyn J. Hill, Laurence E. Lynn, Jr.
- What drives global e-government? An exploratory assessment of existing e-government performance measures / Eric W. Welch, M. Jae Moon, Wilson Wong
- Public management and organizational performance : an agenda for research / George A. Boyne, Kenneth J. Meier, Laurence J. O'Toole, Jr., Richard M. Walker