Looking for information a survey of research on information seeking, needs, and behavior

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Hauptverfasser: Case, Donald Owen (VerfasserIn), Given, Lisa M. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Bingley Emerald [2016]
Ausgabe:Fourth edition
Schriftenreihe:Studies in information
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Datensatz im Suchindex

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adam_text Contents List of Figures and Tables xi Editorial Advisory Board xiii Preface XV PART 1 INTRODUCTION, TYPICAL SCENARIOS, AND HISTORY OF RESEARCH Information Behavior: An Introduction 3 1.1. Introduction 3 î.i.i. A Bit of Vocabulary 5 1.1.2. Emphasizing People Rather than Systems 7 1.1.3. Ten Myths about Information and Information Seeking 10 1.1.4. When, Why, and Where Information Behavior Has Been Studied 12 1.1.5. The Contexts in Which Information Behavior Is Investigated 14 1.1.6. The Scope of “Information Behavior” 15 1.2. How This Book Is Organized, and How to Use It 16 1.2.1. Organization of the Book 16 1.2.2. Which Chapters to Read If ... 18 The Complex Nature of Information Behavior 19 2.1. Five Information Seeking Scenarios 20 2.1.1. Buying Products 20 2.1.2. Finding Information in a Library 23 2.1.3. Voting on a Political Issue 28 2.1.4. Healing a Patient 30 2.1.5. Curiosity: “I Want to Know More about Cancer” 33 vi Contents 2.2. Summary 36 Recommended for Further Reading 39 3. The History and Focus of Information Behavior Research 41 3.1. The History of Studying Information Behavior 41 3.1.1. Origins of the Research Genre 41 3.1.2. Reviews of IB Literature 43 3.1.3. The Categories and Contexts of IB Studies 45 3.1.4. Choosing Examples of Studies 49 3.2. Summary 50 Recommended for Further Reading 51 PART 2 CONCEPTS RELEVANT TO INFORMATION BEHAVIOR 4. The Concept of Information 55 4.1. Searching for a Definition of Information 56 4.1.1. Explaining “Information” 57 4.1.2. The Concept of Information 58 4.1.3. Typologies of Information Concepts 59 4.2. A Source of Much Confusion: “Information Theory” 60 4.3. Five Issues in Defining Information 63 4.3.1. Must Information Be Useful? 63 4.3.2. Does Information Require Intentions? 65 4.3.3. Must Information Be True? 66 4.3.4. Must Information Be Physical? 67 4.3.5. Does Information Require a Structure or Process? 68 4.4. Must There Be a Universal Definition of Information? 71 4.5. Distinctions among Data, Information, Knowledge, and Wisdom 74 4.6. Summary 76 Recommended for Further Reading 77 5. Information Needs, Motivations, and Use 79 5.1. The Motivational Puzzle 79 5.1.1. What Is a “Need”? 80 5.1.2. Needs versus Demands 82 5.2. Four Scholars Ponder Motivations 83 5.2.1. Seeking Answers 83 5.2.2. Reducing Uncertainty 84 5.2.3. Making Sense 86 Contents vii 5.2.4. The Spectrum of Motivations 87 5.3. The Trouble with Information Needs 89 5.4. Information Seeking 91 5.5. The Use of Information 93 5.6. Summary 94 Recommended for Further Reading 96 6. Related Concepts 97 6.1. Learning 98 6.1.1. Information Literacy 98 6.1.2. Information Practice 99 6.2. Decision Making 100 6.2.1. Making Decisions 101 6.2.2. Solving Problems 103 6.3. Unintended or Unstructured Searching 104 6.3.1. Browsing, Scanning, Encountering, and Serendipity 105 6.3.2. Additional Distinctions 107 6.4. Identifying Relevant Information 110 6.4.1. Relevance 110 6.4.2. Relevance and Pertinence in Information Retrieval 111 6.4.3. Salience 113 6.5. Information Selection 114 6.5.1. Selective Exposure 115 6.5.2. Emotion and Affect 116 6.5.3. Information Avoidance 117 6.5.4. Knowledge Gaps and Information Poverty 119 6.5.5. Information Overload and Anxiety 122 6.6. Information versus Entertainment 127 6.7. Sharing and Collaboration 134 6.8. Summary 135 Recommended for Further Reading 136 PART 3 MODELS AND THEORIES OF INFORMATION BEHAVIOR 7. Models of Information Behavior 141 7.1. Models 142 7.1.1. What Is a Model? 142 7.1.2. Models of Information Seeking 144 7.2. Examples of Information Seeking Models 148 7.2.1. The Krikelas Model 148 viii Contents 1.2.2. The Ellis Model 151 1.2.3. The Kuhlthau Model 152 7.2.4. The Bystrom and Jarvelin Model 154 7.2.5. The Savolainen Model 155 7.2.6. The Johnson Model 157 7.2.7. The Williamson Model 161 7.2.8. The Wilson Model 162 7.2.9. The Foster Model 164 7.2.10. The Shenton and Hay-Gibson Model 165 7.2.11. The Robson and Robinson Model 167 7.2.12. The Freund Model 170 7.2.13. Reviewing the Models 171 7.2.14. Additional Models 173 Recommended for Further Reading 175 8. Metatheories, Theories, and Paradigms 177 8.1. Metatheories, Perspectives, and Paradigms 178 8.1.1. Metatheories 178 8.1.2. The Research Spectrum and the Great Divide 179 8.1.3. Perspectives and Paradigms 181 8.2. Theories 183 8.2.1. What Is a Theory? 183 8.2.2. Levels of Theory 185 8.3. Sources of Theory in Information Behavior 187 8.4. Objectivist Paradigms 190 8.4.1. Zipf s Principle of Least Effort and Cost-Benefit 190 8.4.2. Uses and Gratifications 194 8.4.3. Uncertainty Management Theory, etc. 199 8.4.4. Other Objectivist Theories 200 8.5. Interpretivist Paradigms 202 8.5.1. Constructivism, Activity Theory, and Sense Making 203 8.5.2. Social Constructionism, Practice Theory, and Discourse Analysis 206 8.5.3. Phenomenology and Other Social Approaches 208 8.5.4. Other Interpretivist Paradigms 209 8.6. Mapping the Theoretical Influences on Authors 211 8.7. Summary 213 Recommended for Further Reading 214 Contents ix PART 4 RESEARCH DESIGNS AND METHODS FOR STUDYING IB Research Design, Methodology, and Methods 217 9.1. Relating Theory to Research Design 218 9.1.1. Why We Need Sound Research Design 219 9.1.2. Methodologies and Methods 220 9.2. Basic Considerations in Research Design 222 9.2.1. Stages of Research 222 9.2.2. Inductive (Qualitative) and Deductive (Quantitative) Designs 225 9.2.3. Rigor and Trustworthiness 226 9.2.4. Purpose, Units, and Time 229 9.2.5. Ethics in Research 231 9.3. Examples of Methods 235 9.3.1. Survey Methods: Questionnaires, Interviews, Focus Groups, and Diaries 236 9.3.2. Experimental Methods: Lab-Based and Field Experiments 250 9.3.3. Textual Methods: Discourse Analysis, Historical Analysis, and Content Analysis 257 9.3.4. Visual Methods: Observation and Visual Analysis 264 9.3.5. Studies Using Multi-Methods 266 9.3.6. Meta-Analysis and Systematic Reviews 268 9.4. Summary 270 Recommended for Further Reading 272 PARTS REVIEWING AND CRITIQUING RESEARCH 10. Research by Roles and Contexts 277 10.1. Occupations as Roles 278 10.1.1. Scientists and Engineers 279 10.1.2. Social Scientists 287 10.1.3. Humanities Scholars 291 10.1.4. Physicians, Nurses, and Other Health Care Providers 295 10.1.5. Managers 304 10.1.6. Journalists 308 x Contents 10.1.7. Lawyers 312 10.1.8. Farmers 314 10.1.9. Artists 315 10.1.10. Other Occupations 317 10.2. Other Roles 319 10.2.1. Citizens, Voters, and the Public at Large 320 10.2.2. Consumers 327 10.2.3. Hobbyists 330 10.2.4. Gatekeepers 333 10.2.5. Patients 335 10.2.6. Students 341 10.2.7. Immigrants 343 10.2.8. Other Roles 345 10.3. Summary 345 Recommended for Further Reading 346 11. Reviewing, Critiquing, Concluding 349 11.1. Reviewing 349 11.2. Critiquing 351 11.2.1. A History of Criticisms 351 11.2.2. Changes in Methodology, Theory, and Impact 354 11.3. Conclusions and Trends 359 11.3.1. Ten New Lessons of Information Behavior Research 361 11.3.2. Trends and Final Thoughts 364 Recommended for Further Reading 365 Appendix A: Glossary 367 Appendix B: Questions for Discussion and Application 377 References 389 Author Index 475 Subject Index 497 The 4th edition of this popular and well-cited text is now co-authored, and includes significant changes from earlier texts. Presenting a comprehensive review of over a century of research on information behavior (IB), this book is intended for students in information studies and disciplines interested in research on information activities. The initial two chapters introduce IB as a multi-disciplinary topic, the 3rd provides a brief history of research on information seeking. Chapter four discusses what is meant by the terms “information” and “knowledge.” Chapter five discusses information needs, and how they are addressed. The 6th chapter identifies many related concepts. Twelve models of information behavior (expanded from earlier editions) are illustrated in chapter seven. Chapter eight reviews various para- digms and theories informing IB research. Chapter nine examines research methods invoked in IB studies and a discussion of qualitative and mixed approaches. The 10th chapter gives examples of IB studies by context. The final chapter looks at strengths and weaknesses, recent trends, and future development.
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spellingShingle Case, Donald Owen
Given, Lisa M.
Looking for information a survey of research on information seeking, needs, and behavior
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information retrieval cabt
information science cabt
information needs cabt
Information behavior
Information behavior / Research
Human information processing
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Information retrieval
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title Looking for information a survey of research on information seeking, needs, and behavior
title_auth Looking for information a survey of research on information seeking, needs, and behavior
title_exact_search Looking for information a survey of research on information seeking, needs, and behavior
title_full Looking for information a survey of research on information seeking, needs, and behavior by Donald O. Case (University of Kentucky, Lexington, KY, USA), Lisa M. Given (Charles Sturt University, Wagga Wagga, Australia)
title_fullStr Looking for information a survey of research on information seeking, needs, and behavior by Donald O. Case (University of Kentucky, Lexington, KY, USA), Lisa M. Given (Charles Sturt University, Wagga Wagga, Australia)
title_full_unstemmed Looking for information a survey of research on information seeking, needs, and behavior by Donald O. Case (University of Kentucky, Lexington, KY, USA), Lisa M. Given (Charles Sturt University, Wagga Wagga, Australia)
title_short Looking for information
title_sort looking for information a survey of research on information seeking needs and behavior
title_sub a survey of research on information seeking, needs, and behavior
topic information cabt
information retrieval cabt
information science cabt
information needs cabt
Information behavior
Information behavior / Research
Human information processing
Searching behavior
Information retrieval
Informationsbedarf (DE-588)4026911-5 gnd
Informations- und Dokumentationswissenschaft (DE-588)4128313-2 gnd
Information Retrieval (DE-588)4072803-1 gnd
Recherche (DE-588)4121560-6 gnd
Strategie (DE-588)4057952-9 gnd
topic_facet information
information retrieval
information science
information needs
Information behavior
Information behavior / Research
Human information processing
Searching behavior
Information retrieval
Informationsbedarf
Informations- und Dokumentationswissenschaft
Information Retrieval
Recherche
Strategie
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028928249&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028928249&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv AT casedonaldowen lookingforinformationasurveyofresearchoninformationseekingneedsandbehavior
AT givenlisam lookingforinformationasurveyofresearchoninformationseekingneedsandbehavior