Looking for information a survey of research on information seeking, needs, and behavior
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Format: | Buch |
Sprache: | English |
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Bingley
Emerald
[2016]
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Ausgabe: | Fourth edition |
Schriftenreihe: | Studies in information
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245 | 1 | 0 | |a Looking for information |b a survey of research on information seeking, needs, and behavior |c by Donald O. Case (University of Kentucky, Lexington, KY, USA), Lisa M. Given (Charles Sturt University, Wagga Wagga, Australia) |
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Datensatz im Suchindex
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adam_text | Contents
List of Figures and Tables xi
Editorial Advisory Board xiii
Preface XV
PART 1
INTRODUCTION, TYPICAL SCENARIOS, AND HISTORY
OF RESEARCH
Information Behavior: An Introduction 3
1.1. Introduction 3
î.i.i. A Bit of Vocabulary 5
1.1.2. Emphasizing People Rather than Systems 7
1.1.3. Ten Myths about Information and Information
Seeking 10
1.1.4. When, Why, and Where Information Behavior
Has Been Studied 12
1.1.5. The Contexts in Which Information Behavior Is
Investigated 14
1.1.6. The Scope of “Information Behavior” 15
1.2. How This Book Is Organized, and How to Use It 16
1.2.1. Organization of the Book 16
1.2.2. Which Chapters to Read If ... 18
The Complex Nature of Information Behavior 19
2.1. Five Information Seeking Scenarios 20
2.1.1. Buying Products 20
2.1.2. Finding Information in a Library 23
2.1.3. Voting on a Political Issue 28
2.1.4. Healing a Patient 30
2.1.5. Curiosity: “I Want to Know More about Cancer” 33
vi Contents
2.2. Summary 36
Recommended for Further Reading 39
3. The History and Focus of Information Behavior Research 41
3.1. The History of Studying Information Behavior 41
3.1.1. Origins of the Research Genre 41
3.1.2. Reviews of IB Literature 43
3.1.3. The Categories and Contexts of IB Studies 45
3.1.4. Choosing Examples of Studies 49
3.2. Summary 50
Recommended for Further Reading 51
PART 2
CONCEPTS RELEVANT TO INFORMATION BEHAVIOR
4. The Concept of Information 55
4.1. Searching for a Definition of Information 56
4.1.1. Explaining “Information” 57
4.1.2. The Concept of Information 58
4.1.3. Typologies of Information Concepts 59
4.2. A Source of Much Confusion: “Information Theory” 60
4.3. Five Issues in Defining Information 63
4.3.1. Must Information Be Useful? 63
4.3.2. Does Information Require Intentions? 65
4.3.3. Must Information Be True? 66
4.3.4. Must Information Be Physical? 67
4.3.5. Does Information Require a Structure or Process? 68
4.4. Must There Be a Universal Definition of Information? 71
4.5. Distinctions among Data, Information, Knowledge, and
Wisdom 74
4.6. Summary 76
Recommended for Further Reading 77
5. Information Needs, Motivations, and Use 79
5.1. The Motivational Puzzle 79
5.1.1. What Is a “Need”? 80
5.1.2. Needs versus Demands 82
5.2. Four Scholars Ponder Motivations 83
5.2.1. Seeking Answers 83
5.2.2. Reducing Uncertainty 84
5.2.3. Making Sense 86
Contents vii
5.2.4. The Spectrum of Motivations 87
5.3. The Trouble with Information Needs 89
5.4. Information Seeking 91
5.5. The Use of Information 93
5.6. Summary 94
Recommended for Further Reading 96
6. Related Concepts 97
6.1. Learning 98
6.1.1. Information Literacy 98
6.1.2. Information Practice 99
6.2. Decision Making 100
6.2.1. Making Decisions 101
6.2.2. Solving Problems 103
6.3. Unintended or Unstructured Searching 104
6.3.1. Browsing, Scanning, Encountering, and Serendipity 105
6.3.2. Additional Distinctions 107
6.4. Identifying Relevant Information 110
6.4.1. Relevance 110
6.4.2. Relevance and Pertinence in Information Retrieval 111
6.4.3. Salience 113
6.5. Information Selection 114
6.5.1. Selective Exposure 115
6.5.2. Emotion and Affect 116
6.5.3. Information Avoidance 117
6.5.4. Knowledge Gaps and Information Poverty 119
6.5.5. Information Overload and Anxiety 122
6.6. Information versus Entertainment 127
6.7. Sharing and Collaboration 134
6.8. Summary 135
Recommended for Further Reading 136
PART 3
MODELS AND THEORIES OF INFORMATION BEHAVIOR
7. Models of Information Behavior 141
7.1. Models 142
7.1.1. What Is a Model? 142
7.1.2. Models of Information Seeking 144
7.2. Examples of Information Seeking Models 148
7.2.1. The Krikelas Model 148
viii Contents
1.2.2. The Ellis Model 151
1.2.3. The Kuhlthau Model 152
7.2.4. The Bystrom and Jarvelin Model 154
7.2.5. The Savolainen Model 155
7.2.6. The Johnson Model 157
7.2.7. The Williamson Model 161
7.2.8. The Wilson Model 162
7.2.9. The Foster Model 164
7.2.10. The Shenton and Hay-Gibson Model 165
7.2.11. The Robson and Robinson Model 167
7.2.12. The Freund Model 170
7.2.13. Reviewing the Models 171
7.2.14. Additional Models 173
Recommended for Further Reading 175
8. Metatheories, Theories, and Paradigms 177
8.1. Metatheories, Perspectives, and Paradigms 178
8.1.1. Metatheories 178
8.1.2. The Research Spectrum and the Great Divide 179
8.1.3. Perspectives and Paradigms 181
8.2. Theories 183
8.2.1. What Is a Theory? 183
8.2.2. Levels of Theory 185
8.3. Sources of Theory in Information Behavior 187
8.4. Objectivist Paradigms 190
8.4.1. Zipf s Principle of Least Effort and Cost-Benefit 190
8.4.2. Uses and Gratifications 194
8.4.3. Uncertainty Management Theory, etc. 199
8.4.4. Other Objectivist Theories 200
8.5. Interpretivist Paradigms 202
8.5.1. Constructivism, Activity Theory, and
Sense Making 203
8.5.2. Social Constructionism, Practice Theory, and
Discourse Analysis 206
8.5.3. Phenomenology and Other Social Approaches 208
8.5.4. Other Interpretivist Paradigms 209
8.6. Mapping the Theoretical Influences on Authors 211
8.7. Summary 213
Recommended for Further Reading 214
Contents ix
PART 4
RESEARCH DESIGNS AND METHODS FOR STUDYING IB
Research Design, Methodology, and Methods 217
9.1. Relating Theory to Research Design 218
9.1.1. Why We Need Sound Research Design 219
9.1.2. Methodologies and Methods 220
9.2. Basic Considerations in Research Design 222
9.2.1. Stages of Research 222
9.2.2. Inductive (Qualitative) and Deductive
(Quantitative) Designs 225
9.2.3. Rigor and Trustworthiness 226
9.2.4. Purpose, Units, and Time 229
9.2.5. Ethics in Research 231
9.3. Examples of Methods 235
9.3.1. Survey Methods: Questionnaires, Interviews,
Focus Groups, and Diaries 236
9.3.2. Experimental Methods: Lab-Based and Field
Experiments 250
9.3.3. Textual Methods: Discourse Analysis, Historical
Analysis, and Content Analysis 257
9.3.4. Visual Methods: Observation and Visual Analysis 264
9.3.5. Studies Using Multi-Methods 266
9.3.6. Meta-Analysis and Systematic Reviews 268
9.4. Summary 270
Recommended for Further Reading 272
PARTS
REVIEWING AND CRITIQUING RESEARCH
10. Research by Roles and Contexts 277
10.1. Occupations as Roles 278
10.1.1. Scientists and Engineers 279
10.1.2. Social Scientists 287
10.1.3. Humanities Scholars 291
10.1.4. Physicians, Nurses, and Other Health Care
Providers 295
10.1.5. Managers 304
10.1.6. Journalists 308
x Contents
10.1.7. Lawyers 312
10.1.8. Farmers 314
10.1.9. Artists 315
10.1.10. Other Occupations 317
10.2. Other Roles 319
10.2.1. Citizens, Voters, and the Public at Large 320
10.2.2. Consumers 327
10.2.3. Hobbyists 330
10.2.4. Gatekeepers 333
10.2.5. Patients 335
10.2.6. Students 341
10.2.7. Immigrants 343
10.2.8. Other Roles 345
10.3. Summary 345
Recommended for Further Reading 346
11. Reviewing, Critiquing, Concluding 349
11.1. Reviewing 349
11.2. Critiquing 351
11.2.1. A History of Criticisms 351
11.2.2. Changes in Methodology, Theory, and Impact 354
11.3. Conclusions and Trends 359
11.3.1. Ten New Lessons of Information Behavior
Research 361
11.3.2. Trends and Final Thoughts 364
Recommended for Further Reading 365
Appendix A: Glossary 367
Appendix B: Questions for Discussion and Application 377
References 389
Author Index 475
Subject Index
497
The 4th edition of this popular and well-cited text is now co-authored,
and includes significant changes from earlier texts. Presenting a
comprehensive review of over a century of research on information
behavior (IB), this book is intended for students in information studies
and disciplines interested in research on information activities.
The initial two chapters introduce IB as a multi-disciplinary topic,
the 3rd provides a brief history of research on information seeking.
Chapter four discusses what is meant by the terms “information”
and “knowledge.”
Chapter five discusses information needs, and how they are
addressed. The 6th chapter identifies many related concepts. Twelve
models of information behavior (expanded from earlier editions) are
illustrated in chapter seven. Chapter eight reviews various para-
digms and theories informing IB research.
Chapter nine examines research methods invoked in IB studies and
a discussion of qualitative and mixed approaches. The 10th chapter
gives examples of IB studies by context. The final chapter looks at
strengths and weaknesses, recent trends, and future development.
|
any_adam_object | 1 |
author | Case, Donald Owen Given, Lisa M. |
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bvnumber | BV043512092 |
classification_rvk | ST 270 AN 95000 |
ctrlnum | (OCoLC)954415370 (DE-599)BVBBV043512092 |
discipline | Allgemeines Informatik |
edition | Fourth edition |
format | Book |
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id | DE-604.BV043512092 |
illustrated | Illustrated |
indexdate | 2024-12-24T04:59:47Z |
institution | BVB |
isbn | 9781785609688 1785609688 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028928249 |
oclc_num | 954415370 |
open_access_boolean | |
owner | DE-11 DE-525 DE-355 DE-BY-UBR DE-188 DE-634 DE-739 |
owner_facet | DE-11 DE-525 DE-355 DE-BY-UBR DE-188 DE-634 DE-739 |
physical | xvi, 507 Seiten Illustrationen |
publishDate | 2016 |
publishDateSearch | 2016 |
publishDateSort | 2016 |
publisher | Emerald |
record_format | marc |
series2 | Studies in information |
spellingShingle | Case, Donald Owen Given, Lisa M. Looking for information a survey of research on information seeking, needs, and behavior information cabt information retrieval cabt information science cabt information needs cabt Information behavior Information behavior / Research Human information processing Searching behavior Information retrieval Informationsbedarf (DE-588)4026911-5 gnd Informations- und Dokumentationswissenschaft (DE-588)4128313-2 gnd Information Retrieval (DE-588)4072803-1 gnd Recherche (DE-588)4121560-6 gnd Strategie (DE-588)4057952-9 gnd |
subject_GND | (DE-588)4026911-5 (DE-588)4128313-2 (DE-588)4072803-1 (DE-588)4121560-6 (DE-588)4057952-9 |
title | Looking for information a survey of research on information seeking, needs, and behavior |
title_auth | Looking for information a survey of research on information seeking, needs, and behavior |
title_exact_search | Looking for information a survey of research on information seeking, needs, and behavior |
title_full | Looking for information a survey of research on information seeking, needs, and behavior by Donald O. Case (University of Kentucky, Lexington, KY, USA), Lisa M. Given (Charles Sturt University, Wagga Wagga, Australia) |
title_fullStr | Looking for information a survey of research on information seeking, needs, and behavior by Donald O. Case (University of Kentucky, Lexington, KY, USA), Lisa M. Given (Charles Sturt University, Wagga Wagga, Australia) |
title_full_unstemmed | Looking for information a survey of research on information seeking, needs, and behavior by Donald O. Case (University of Kentucky, Lexington, KY, USA), Lisa M. Given (Charles Sturt University, Wagga Wagga, Australia) |
title_short | Looking for information |
title_sort | looking for information a survey of research on information seeking needs and behavior |
title_sub | a survey of research on information seeking, needs, and behavior |
topic | information cabt information retrieval cabt information science cabt information needs cabt Information behavior Information behavior / Research Human information processing Searching behavior Information retrieval Informationsbedarf (DE-588)4026911-5 gnd Informations- und Dokumentationswissenschaft (DE-588)4128313-2 gnd Information Retrieval (DE-588)4072803-1 gnd Recherche (DE-588)4121560-6 gnd Strategie (DE-588)4057952-9 gnd |
topic_facet | information information retrieval information science information needs Information behavior Information behavior / Research Human information processing Searching behavior Information retrieval Informationsbedarf Informations- und Dokumentationswissenschaft Information Retrieval Recherche Strategie |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028928249&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028928249&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT casedonaldowen lookingforinformationasurveyofresearchoninformationseekingneedsandbehavior AT givenlisam lookingforinformationasurveyofresearchoninformationseekingneedsandbehavior |