Connected leadership how to build a more agile, customer-driven business

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1. Verfasser: Hayward, Simon (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Harlow, England Pearson 2016
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Datensatz im Suchindex

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adam_text Contents Foreword / x About the author/ xiii Acknowledgements / xv Publisher's acknowledgements/ xvii Introduction/ xix IH Why you need to know about connected leadership / 1 Old models are breaking down / 1 A new style of leadership/ 4 Understanding connected leadership/ 8 Key benefits of connected leadership / 13 Case study - Connected leadership at Mandarin Oriental/ 14 fill The end of business as usual?/ 19 Understanding the big trends/ 19 The rise of the 'new consumer'/ 20 The emergence of the open and networked society / 21 The arrival of the 'Millenniais'/ 25 Summary/ 27 131 The connected leadership challenge/ 31 Reinventing leadership/ 31 Leaders face a complex set of challenges/ 35 What does the connected organisation look like?/ 38 Leadership brand/44 Contents What does the connected leader look like?/ 47 Case study - Leading from the front/ 51 Next steps/ 53 Purpose and direction/ 59 A time for renewal / 59 Why direction and purpose?/ 60 Developing a clear sense of purpose/ 61 Establishing the right direction / 63 The leader's role/ 64 Case study - Connected leadership at Standard Chartered/ 81 Values in action/ 87 Redefining and aligning the core values/ 87 What's important around here?/ 89 Authentic leadership/ 91 Creating a vaiues-led culture/ 103 Ethical leadership/ 110 Case study - Values and authenticity at Marks and Spencer /111 Connected relationships/ ns Looking outward / 116 Developing open and transparent relationships/ 117 Balanced processing of information / 131 Strengthening key relationships - questions to ask/ 136 Devolving decision making/ 139 Rethinking the balance of power/ 139 Why decision making needs to be devolved / 140 Organisational level / 143 Your role as leader/ 151 Case study - Devolved decision making in action at Zara/ 159 Encouraging collaborative achievement/ 165 Breaking down barriers/ 165 Why collaboration counts/ 166 Organisational level/ 170 Your role as leader/ 179 Case study - Collaboration at PayPal / 185 Creating an agile organisation / 191 Dealing with turbulence/ 191 innovation: unleashing the entrepreneurial spirit/ 194 Develop a learning organisation/ 198 Disruption builds adaptive leaders/ 202 Prioritise ruthlessly/ 204 Case study - Agility and customer focus at Three/ 207 Taking people with you/ 215 Building a connected company through strategic engagement/ 216 Engaging all the managers/ 217 Engaging everyone to create the connected company / 219 Communicating connectivity effectively/ 226 Case study - Engaging people at Shop Direct/ 229 Connected company survey/ 232 Next steps / 237 Reflection / 237 Connected society/ 239 Conclusion/ 244 Index/ 247
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Connected leadership how to build a more agile, customer-driven business
Leadership
Organizational behavior
Organizational effectiveness
Leadership fast
Organizational behavior fast
Organizational effectiveness fast
Führung
title Connected leadership how to build a more agile, customer-driven business
title_auth Connected leadership how to build a more agile, customer-driven business
title_exact_search Connected leadership how to build a more agile, customer-driven business
title_full Connected leadership how to build a more agile, customer-driven business Simon Hayward
title_fullStr Connected leadership how to build a more agile, customer-driven business Simon Hayward
title_full_unstemmed Connected leadership how to build a more agile, customer-driven business Simon Hayward
title_short Connected leadership
title_sort connected leadership how to build a more agile customer driven business
title_sub how to build a more agile, customer-driven business
topic Leadership
Organizational behavior
Organizational effectiveness
Leadership fast
Organizational behavior fast
Organizational effectiveness fast
Führung
topic_facet Leadership
Organizational behavior
Organizational effectiveness
Führung
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