Revolutionizing collaboration through e-work, e-business, and e-service
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| Format: | Buch |
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| Sprache: | English |
| Veröffentlicht: |
Heidelberg [u.a.]
Springer
2015
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| Schriftenreihe: | Automation, collaboration, and e-services
2 |
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Datensatz im Suchindex
| _version_ | 1819664515368747008 |
|---|---|
| adam_text | CONTENTS
1 DEFINITIONS, SCOPE, AND SIGNIFICANCE 1
1.1 WHY DO WE COLLABORATE? 1
1.2 DEFINITIONS AND SCOPE 3
1.3 E-WORK, E-SYSTEMS, AND E-ACTIVITIES 3
1.4 COLLABORATIVE E-WORK VS. AUTOMATION, TELE-WORK,
AND ROBOTICS 7
1.5 COLLABORATION VS. COORDINATION AND COOPERATION 9
1.6 FUNDAMENTALS OF COLLABORATIVE E-WORK 10
1.6.1 WHEEL 1: E-WORK 10
1.6.2 WHEEL 2: INTEGRATION, COORDINATION, AND COLLABORATION 13
1.6.3 WHEEL 3: DISTRIBUTED DECISION SUPPORT 17
1.6.4 WHEEL 4: ACTIVE MIDDLEWARE 19
1.7 EXAMPLES 21
1.7.1 EXAMPLE 1: HOLONIC MANUFACTURING SYSTEMS (HMS) 21
1.7.2 EXAMPLE 2: E-PRODUCTION & E-LOGISTICS 22
1.7.3 EXAMPLE 3: VIRTUAL FACTORY 23
1.7.4 EXAMPLE 4: E-MODELS IN E-COMMERCE AND E-SERVICE 24
1.8 SIGNIFICANCE AND SUMMARY 26
REFERENCES 28
REVIEW AND CHALLENGE QUESTIONS 29
LAB QUESTIONS 31
2 DESIGN WITH COLLABORATIVE CONTROL THEORY 33
2.1 CCT DESIGN PRINCIPLES FOR COLLABORATIVE E-WORK 33
2.1.1 COLLABORATION REQUIREMENT PLANNING (CRP) 35
2.1.2 E-WORK PARALLELISM (EWP) 38
2.1.3 KEEP IT SIMPLE, SYSTEM (KISS) 45
2.1.4 ERROR PREVENTION AND CONFLICT RESOLUTION (EPCR) 46
2.1.5 COLLABORATIVE FAULT TOLERANCE (CFT) 49
2.1.6 ASSOCIATION AND DISSOCIATION (AD) 50
2.1.7 EMERGENT LINES OF COLLABORATION
AND COMMAND (ELOCC) 54
2.1.8 BEST MATCHING (BM) 56
HTTP://D-NB.INFO/1060650819
X CONTENTS
2.1.9 COLLABORATIVE VISUALIZATION AND COMPREHENSION (CVC).... 60
2.1.10 DESIGN E-CRITERIA AND EVALUATION E-MEASURES 63
2.2 EMERGING CCT DESIGN PRINCIPLES 63
2.2.1 BIO-INSPIRED COLLABORATION 63
2.2.2 LEARNING, ADAPTATION, AND EVOLUTIONARY COLLABORATION 66
2.3 COLLABORATION SUPPORT SYSTEMS 68
2.3.1 EXAMPLE 1: E-SURVEILLANCE SYSTEMS 69
2.3.2 EXAMPLE 2: E-OPERATING ROOMS 70
2.3.3 EXAMPLE 3: SOFTWARE DEVELOPMENT LIFE CYCLE 70
2.4 EMERGING TRENDS AND CHALLENGES 72
REFERENCES 72
REVIEW AND CHALLENGE QUESTIONS 74
LAB QUESTIONS 75
3 RATIONALIZATION 77
3.1 OPERATIONAL STRATEGY 78
3.2 TRADITIONAL ECONOMIC RATIONALIZATION 79
3.2.1 PRE-COST-ANALYSIS 80
3.2.2 COST-ANALYSIS 82
3.3 VALUE MAPPING AND TECHNOLOGY-BASED RATIONALIZATION 85
3.3.1 VALUE STREAM MAPPING (VSM) 85
3.3.2 VALUE NETWORK MAPPING (VNM) 86
3.3.3 TECHNOLOGY-BASED E-WORK 87
3.4 MULTICRITERIA RATIONALIZATION 89
3.4.1 AHP 91
3.4.2 DEA 94
3.4.3 E-WORK PORTFOLIO SELECTION: A CASE STUDY 97
3.5 CHALLENGES, ADVANTAGES AND BENEFITS FOR RATIONALIZATION 102
3.6 EMERGING TRENDS AND CHALLENGES 110
REFERENCES ILL
REVIEW AND CHALLENGE QUESTIONS 112
LAB QUESTIONS 113
4 OPTIMIZATION AND CONTROL 115
4.1 EMERGING IMPACTS OF AGENTS 115
4.2 BASIC ARCHITECTURES 121
4.2.1 AGENT-BASED OPTIMIZATION 121
4.2.2 AGENT-BASED CONTROL 124
4.3 EMERGING BIO-INSPIRED SOLUTIONS 130
4.3.1 SWARM INTELLIGENCE: ANT SYSTEMS 133
4.3.2 THEORY 135
4.3.3 EVOLUTION: NATURAL SELECTION 142
4.4 OPTIMAL DESIGN OF PROTOCOLS AND WORKFLOWS 147
4.4.1 PROTOCOL OPTIMIZATION 148
4.4.2 WORKFLOW OPTIMIZATION 156
CONTENTS XI
4.5 EMERGING TRENDS AND CHALLENGES 157
REFERENCES 159
REVIEW AND CHALLENGE QUESTIONS 164
LAB QUESTIONS 165
5 TOOLS FOR E-WORK. 167
5.1 DECISION SUPPORT SYSTEMS 168
5.1.1 CHARACTERISTICS OF DSS 169
5.2 DECISION SUPPORT INFORMATION SYSTEM 170
5.2.1 CATEGORIES OF DSS 173
5.2.2 DESIGN OF DSS 175
5.3 COMMUNICATION PROTOCOLS 178
5.3.1 INDUSTRIAL COMMUNICATION PROTOCOLS 179
5.3.2 VIRTUAL AUTOMATION NETWORKS 180
5.3.3 WIRED INDUSTRIAL COMMUNICATION NETWORKS 182
5.3.4 WIDE AREA COMMUNICATION NETWORKS 183
5.3.5 WIRELESS COMMUNICATION NETWORKS 185
5.3.5.1 WLAN 186
5.3.6 WIRELESS SENSOR/ACTUATOR NETWORKS 187
5.4 SOFTWARE AGENTS 189
5.5 REACTIVE AGENTS 190
5.6 INTERFACE AGENTS 191
5.7 INFORMATION AGENTS 192
5.8 COLLABORATIVE AGENTS 193
5.9 HYBRID AND MOBILE AGENTS 193
5.10 EMERGING TRENDS AND CHALLENGES 195
REFERENCES : 197
REVIEW AND CHALLENGE QUESTIONS 200
LAB QUESTIONS 200
6 E-WORK IN PRODUCT AND SERVICE DEVELOPMENT 203
6.1 PLM (PRODUCT LIFECYCLE MANAGEMENT) SYSTEMS FOR PRODUCT
AND SERVICE DEVELOPMENT 203
6.2 TECHNOLOGY SUPPORT IN PLM SYSTEMS 208
6.3 COLLABORATIVE E-WORK SUPPORT FOR PRODUCT AND SERVICE
DEVELOPMENT 211
6.3.1 COLLABORATIVE PROCESSES 212
6.3.2 REQUIREMENTS OF COLLABORATIVE PROCESSES 215
6.3.3 FRAMEWORK FOR COLLABORATIVE PROCESSES 218
6.3.4 FACILITATING COLLABORATIVE PROCESSES 220
6.3.5 ENABLING COLLABORATIVE PROCESSES 220
6.4 CASE ILLUSTRATIONS WITH COLLABORATIVE PROCESSES 222
6.4.1 CENTRALIZED VS. DISTRIBUTED COORDINATION 222
6.4.2 COLLABORATION IN DISTRIBUTED DESIGN AND MANUFACTURING 223
XII CONTENTS
6.5 INTEGRATED OPTIMIZATION 224
6.6 ANALYSIS RESULTS 225
6.6.1 VARIABLE PRODUCTION NETWORKS 226
6.7 COLLABORATIVE INTELLIGENCE (CI) 227
6.8 CI-BASED OPTIMIZATION MODEL 229
6.9 EMERGING TRENDS AND CHALLENGES 231
REFERENCES 232
REVIEW AND CHALLENGE QUESTIONS 234
LAB QUESTIONS 235
7 E-LOGISTICS, E-PRODUCTION, AND E-SUPPLY NETWORKS 237
7.1 MATERIAL HANDLING FOR E-WORK 238
7.1.1 CONCEPT AND CONFIGURATIONS 238
7.1.2 SYSTEM ARCHITECTURE 240
7.1.3 MATERIAL MANAGEMENT SYSTEM 243
7.1.4 MATERIAL HANDLING PROBLEMS 247
7.1.5 BIO-INSPIRED SOLUTIONS 259
7.2 E-SUPPLY AND E-PRODUCTION NETWORKS 261
7.2.1 SUPPLY NETWORK PLANNING 261
7.2.2 E-PRODUCTION PLANNING AND CONTROL 263
7.2.3 E-LOGISTICS EXECUTION SYSTEMS 264
7.2.4 RFID-BASED E-SUPPLY NETWORKS 265
7.3 EMERGING TRENDS AND CHALLENGES 266
REFERENCES 268
REVIEW AND CHALLENGE QUESTIONS 270
LAB QUESTIONS 271
8 FACTORY SENSORS AND RF1I) NETWORKS 273
8.1 SENSORS 273
8.1.1 SENSING PRINCIPLES 274
8.1.2 TYPES OF SENSORS 276
8.2 SENSOR NETWORKS 282
8.2.1 MULTI-SENSOR DATA FUSION METHODS 283
8.2.2 DESIGN CONSIDERATIONS 287
8.2.3 ARCHITECTURES 288
8.2.4 PROTOCOLS 290
8.2.5 FACILITY SENSOR NETWORKS 293
8.3 RFID NETWORKS 294
8.3.1 RFID-BASED AUTOMATION 296
8.3.2 PHYSICAL ASSET MANAGEMENT 299
8.3.3 WAREHOUSE MANAGEMENT 301
8.3.4 INFORMATION INTERCHANGE 303
8.3.5 WORK-IN-PROCESS TRACKING 306
8.4 EMERGING TRENDS AND CHALLENGES 307
CONTENTS XIII
REFERENCES 309
REVIEW AND CHALLENGE QUESTIONS 312
LAB QUESTIONS 313
9 E-SERVICE INDUSTRY 315
9.1 E-WORK IN SERVICE INDUSTRY 315
9.2 TASKS AND FEATURES OF SERVICE INDUSTRIES 321
9.2.1 FINANCIAL E-SERVICES 322
9.2.2 POWER E-SYSTEMS 323
9.2.3 HEALTHCARE E-SERVICES 324
9.2.4 TRANSPORTATION E-SERVICES 325
9.2.5 SPACE EXPLORATION E-SERVICES 327
9.2.6 CLEANING AUTOMATION E-SERVICES 328
9.2.7 LIBRARY E-SERVICES 329
9.3 SERVICE PERFORMANCE 330
9.3.1 PERFORMANCE MONITORING 332
9.3.2 PERFORMANCE ANALYSIS AND OPTIMIZATION 334
9.4 TASK ADMINISTRATION PROTOCOLS FOR E-SERVICE 337
9.4.1 TASK REQUIREMENT ANALYSIS PROTOCOL (TRAP) 339
9.4.2 SHARED RESOURCE ALLOCATION PROTOCOL (SRAP) 340
9.4.3 SYNCHRONIZATION AND TIME-OUT PROTOCOL (STOP) 341
9.5 COLLABORATIVE ESP DESIGN 342
9.5.1 CRP (COOPERATION REQUIREMENT PLANNING) FUNCTION 344
9.5.2 ELOCC (EMERGENT LINES OF COLLABORATION
AND COMMAND) FUNCTION 346
9.6 ERROR PREVENTION AND CONFLICT RESOLUTION IN E-SERVICE 347
9.7 EMERGING TRENDS AND CHALLENGES 353
REFERENCES 353
REVIEW AND CHALLENGE QUESTIONS 354
LAB QUESTIONS 356
10 E-LEARNING AND E-TRAINING 357
10.1 AUTOMATION AND E-WORK IN LEARNING AND TRAINING 357
10.2 LEARNING VIA COMPUTER EXPERIENCES AND GAMES 361
10.2.1 MANAGEMENT ENTERPRISE RESOURCE PLANNING (MERP) 363
10.2.2 E-STRAT 366
10.3 COLLABORATIVE E-LEARNING DESIGN AND APPLICATIONS 367
10.3.1 GRID COLLABORATIVE LEARNING E-LAB 368
10.3.2 CLEV-R: COLLABORATIVE LEARNING ENVIRONMENT
WITH VIRTUAL REALITY 370
10.3.3 BLENDED LEARNING IN CYBER MANUFACTURING 372
10.4 COLLABORATIVE E-TRAINING DESIGN AND APPLICATIONS 375
10.4.1 COLLABORATIVE E-TRAINING IN STATE DOTS 375
10.4.2 E-TRAINING FOR MANUFACTURING MANAGERS 379
10.4.3 COLLABORATIVE PROBLEM SOLVING IN MILITARY E-TRAINING 381
XTV CONTENTS
10.5 PERFORMANCE IMPACTS, MONITORING, AND EVALUATION 383
10.6 EMERGING TRENDS AND CHALLENGES 387
REFERENCES 388
REVIEW AND CHALLENGE QUESTIONS 389
LAB QUESTIONS 390
11 EMERGING TRENDS AND RESEARCH CHALLENGES 391
11.1 COMPUTER AND COMMUNICATION SECURITY 391
11.1.1 INFORMATION ASSURANCE 393
11.1.2 ETHICS 394
11.1.3 ERROR DETECTION, REDUCTION, PREVENTION, AND RECOVERY 396
11.1.4 SUSTAINABILITY 397
11.1.5 ABILITY TO COLLABORATE MORE EFFECTIVELY 398
11.1.6 INCENTIVE-BASED COLLABORATION 399
11.1.7 MULTI-CULTURAL INTERACTIONS 402
11.1.8 COST REDUCTION IN SERVICE PROCESSES 404
11.1.9 SUMMARY AND CLASSIFICATION 406
11.2 THEORETICAL ISSUES IN COLLABORATIVE E-WORK, E-BUSINESS,
AND E-SERVICE 407
11.2.1 NETWORK PHYSICS AND BIO-INSPIRED TECHNIQUES 407
11.2.2 COLLABORATIVE COMPUTING 409
11.2.3 COMPLEXITY HANDLING 409
11.2.4 AUTOMATION LIFECYCLE PLANNING 410
11.3 RESEARCH CHALLENGES 412
11.3.1 HUBS AND HUB-CI 412
11.3.2 NEW WAYS OF INTERACTING IN THE WORLD WITH E-WORK 416
REFERENCES 416
REVIEW AND CHALLENGE QUESTIONS 419
INDEX 421
|
| any_adam_object | 1 |
| author_GND | (DE-588)138867747 |
| building | Verbundindex |
| bvnumber | BV042921408 |
| classification_rvk | QP 345 QR 760 ST 285 |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.515 |
| dewey-search | 658.515 |
| dewey-sort | 3658.515 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Informatik Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV042921408 |
| illustrated | Illustrated |
| indexdate | 2024-12-24T04:36:40Z |
| institution | BVB |
| isbn | 9783662457764 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028348867 |
| oclc_num | 912992566 |
| open_access_boolean | |
| owner | DE-12 DE-858 |
| owner_facet | DE-12 DE-858 |
| physical | XIV, 430 S. zahlr. Ill., graph. Darst. 25 cm |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | Springer |
| record_format | marc |
| series | Automation, collaboration, and e-services |
| series2 | Automation, collaboration, and e-services |
| spellingShingle | Revolutionizing collaboration through e-work, e-business, and e-service Automation, collaboration, and e-services Optimierung (DE-588)4043664-0 gnd Kontrolltheorie (DE-588)4032317-1 gnd Industrial Engineering (DE-588)4026775-1 gnd Künstliche Intelligenz (DE-588)4033447-8 gnd Computer Supported Cooperative Work (DE-588)4288972-8 gnd Automation (DE-588)4003957-2 gnd |
| subject_GND | (DE-588)4043664-0 (DE-588)4032317-1 (DE-588)4026775-1 (DE-588)4033447-8 (DE-588)4288972-8 (DE-588)4003957-2 |
| title | Revolutionizing collaboration through e-work, e-business, and e-service |
| title_auth | Revolutionizing collaboration through e-work, e-business, and e-service |
| title_exact_search | Revolutionizing collaboration through e-work, e-business, and e-service |
| title_full | Revolutionizing collaboration through e-work, e-business, and e-service Shimon Y. Nof ... |
| title_fullStr | Revolutionizing collaboration through e-work, e-business, and e-service Shimon Y. Nof ... |
| title_full_unstemmed | Revolutionizing collaboration through e-work, e-business, and e-service Shimon Y. Nof ... |
| title_short | Revolutionizing collaboration through e-work, e-business, and e-service |
| title_sort | revolutionizing collaboration through e work e business and e service |
| topic | Optimierung (DE-588)4043664-0 gnd Kontrolltheorie (DE-588)4032317-1 gnd Industrial Engineering (DE-588)4026775-1 gnd Künstliche Intelligenz (DE-588)4033447-8 gnd Computer Supported Cooperative Work (DE-588)4288972-8 gnd Automation (DE-588)4003957-2 gnd |
| topic_facet | Optimierung Kontrolltheorie Industrial Engineering Künstliche Intelligenz Computer Supported Cooperative Work Automation |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=4819810&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028348867&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV042921410 |
| work_keys_str_mv | AT nofshimony revolutionizingcollaborationthrougheworkebusinessandeservice |