Strategic human resource management

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1. Verfasser: Mello, Jeffrey A. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Stamford, Calif. Cengage Learning 2015
Ausgabe:4. ed.
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MARC

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Datensatz im Suchindex

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adam_text BRIEF CONTENTS Preface xii About the Author xv Part one The Context of Strategic Human Resource Management 1 An Investment Perspective of Human Resource Management 3 2 Social Responsibility and Human Resource Management 43 3 Strategic Management 113 4 The Evolving/Strategic Role of Human Resource Management 149 5 Strategic Workforce Planning 199 6 Design and Redesign of Work Systems 237 7 Employment Law 285 Part two Implementation of Strategic Human Resource Management 8 Staffing 331 9 Training and Development 383 10 Performance Management and Feedback 437 11 Compensation 489 12 Labor Relations 539 13 Employee Separation and Retention Management 569 14 Global Human Resource Management 611 Subject Index 665 Name Index 670 Company Index 672 vi CONTENTS Preface xii About the Author xv Part one The Context of Strategic Human Resource Management ______ 1 AN INVESTMENT PERSPECTIVE OF HUMAN RESOURCE MANAGEMENT 3 Adopting an Investment Perspective 4 Valuation of Assets б Understanding and Measuring Human Capital 7 HR Metrics 10 Factors Influencing How Investment Oriented an Organization Is 12 Conclusion 15 / Critical Thinking 15 / Exercises 16 / Chapter References 16 READING 1.1 : The India Way: Lessons for the U.S. 17 READING 1.2: Strategic Human Resource Management as Ethical Stewardship 33 2 SOCIAL RESPONSIBILITY AND HUMAN RESOURCE MANAGEMENT 43 Workforce Demographic Changes and Diversity 44 Generational Diversity 45 Sexual Orientation 48 Individuals with Disabilities 49 Other Dimensions of Diversity 50 Ethical Behavior 55 Corporate Social Responsibility/Sustainability 61 Conclusion 66 / Critical Thinking 66 / Exercises 67 / Chapter References 67 READING 2.1: Stereotype Threat at Work 70 READING 2.2: The Ethics of Human Resource Management 86 READING 2.3: How Do Corporations Embed Sustainability Across the Organization? 101 113 115 3 STRATEGIC MANAGEMENT Models of Strategy 114 The Process of Strategic Management I: Mission Statement 115 II: Analysis of Environment 117 III: Organization Self-Assessment 119 IV: Establishing Goals and Objectives 121 V: Setting Strategy 121 Corporate Strategies 122 vu viii I Contents Business Unit Strategies 123 Innovation and Creativity as Components of Strategy 124 The Privatization Decision as Part of Strategy 126 Conclusion 127 / Critical Thinking 128 / Exercises 128 / Chapter References 128 READING 3.1: Are You Sure You Have a Strategy? 130 READING 3.2: Bringing Human Resources Back into Strategic Planning 142 4 THE EVOLVING/STRATEGIC ROLE OF HUMAN RESOURCE MANAGEMENT 149 Strategic HR Versus Traditional HR 151 Barriers to Strategic HR 161 Outsourcing and Revamping HR 164 Conclusion 165 / Critical Thinking 167 / Exercises 168 / Chapter References 168 READING 4.1: Distinctive Human Resources Are Firms Core Competencies 170 READING 4.2: Employee Engagement and Commitment 180 5 STRATEGIC WORKFORCE PLANNING 199 Objectives of Strategic Workforce Planning 202 Types of Planning 203 Aggregate Planning 204 Succession Planning 207 CEO Succession 211 Mentoring 212 Conclusion 214 / Critical Thinking 215 / Exercises 216 / Chapter References 216 READING 5.1: Diverse Succession Planning: Lessons From the Industry Leaders 217 READING 5.2: The Annual HR Strategic Planning Process: Design and Facilitation Lessons from Corning Incorporated Human Resources 230 6 DESIGN AND REDESIGN OF WORK SYSTEMS 237 Design of Work Systems 238 What Workers Do 238 What Workers Need 242 How Jobs Interface with Other Jobs 243 Strategic Redesign of Work Systems 245 Outsourcing and Offshoring 246 Mergers and Acquisitions 250 Impact of Technology 251 HR Issues and Challenges Related to Technology 253 Telework 253 Employee Surveillance and Monitoring 256 e-HR 257 Social Networking 258 Understanding Change 259 Managing Change 260 Conclusion 261 / Critical Thinking 261 / Exercises 262 / Chapter References 262 Contents І ix READING 6.1: Using Outsourcing for Strategic Competitiveness in Small and Medium-sized Firms 265 READING 6.2: Monitoring Employee E-mails: Is There Any Room for Privacy? 272 7 EMPLOYMENT LAW 285 Employment-at-Will 286 Scope of Laws 287 Federal Antidiscrimination Laws 287 Equal Pay Act 288 Civil Rights Act of 1964 288 Age Discrimination ¡n Employment Act of 1967 289 Rehabilitation Act of 1973 290 Pregnancy Discrimination Act of 1978 290 Americans with Disabilities Act of 1990 290 Civil Rights Act of 1991 292 Family and Medical Leave Act of 1992 292 Genetic Information Nondiscrimination Act of 2008 294 Enforcement of Federal Laws Under the EEOC 295 Executive Orders 298 Affirmative Action 298 Sexual Harassment 299 What Sexual Harassment Is 300 Problems in Managing Sexual Harassment 301 Strategy for Managing Sexual Harassment 303 Complications Abroad 304 Trends in Employment Litigation 304 Conclusion 307 / Critical Thinking 307 / Exercises 308 / Chapter References 308 READING 7.1: In Defense of Preference 310 READING 7.2: The Management of Organizational Justice 316 Part two Implementation of Strategic Human Resource Management 8 STAFFING 331 Recruiting 332 Temporary Versus Permanent Employees 332 Internal Versus External Recruiting 333 When and How Extensively to Recruit 335 Methods of Recruiting 336 Selection 342 Interviewing 343 Testing 345 References and Background Checks 348 International Assignments 349 Documentation of Employment Eligibility 350 x I Contents New Trends in Staffing 351 Conclusion 354 / Critical Thinking 355 / Exercises 355 / Chapter References 356 READING 8.1: Temporary Help Agencies and the Making of a New Employment Practice 359 READING 8.2: Assessment Instruments for the Global Workforce 373 9 TRAINING AND DEVELOPMENT 383 Benefits of Training and Development 386 Planning and Strategizing Training 387 Needs Assessment 387 Objectives 388 Design and Delivery 388 Evaluation 391 Organizational Development 392 Integrating Training with Performance Management Systems and Compensation 396 Conclusion 398 / Critical Thinking 398 / Exercises 398 / Chapter References 399 READING 9.1: Confronting the Bias Against On-Line Learning in Management Education 400 READING 9.2: Becoming a Leader: Early Career Challenges Faced by MBA Graduates 416 10 PERFORMANCE MANAGEMENT AND FEEDBACK 437 Use of the System 439 Who Evaluates 441 What to Evaluate 444 How to Evaluate 447 Measures of Evaluation 448 Other Considerations 452 Why Performance Management Systems Often Fail 452 Addressing the Shortcomings of Performance Management Systems 453 Conclusion 454 / Critical Thinking 455 / Exercises 455 / Chapter References 456 READING 10.1: Effective Leadership Behavior: What We Know and What Questions Need More Attention 457 READING 10.2: Managing the Life Cycle of Virtual Teams 474 11 COMPENSATION 489 Equity 490 Internal Equity 492 External Equity 497 Individual Equity 497 Legal Issues in Compensation 501 Executive Compensation 502 Conclusion 504 / Critical Thinking 504 / Exercises 505 / Chapter References 505 Contents І xi READING 11.1: Exposing Pay Secrecy 507 READING 11.2: The Development of a Pay-for-Performance Appraisal System for Municipal Agencies: A Case Study 521 12 LABOR RELATIONS 539 Why Employees Unionize 542 The National Labor Relations Act 543 Behavior During Organizing Campaigns 544 Collective Bargaining 545 Failure to Reach Agreement 546 Unions Today 547 Conclusion 549 / Critical Thinking 550 / Exercises 550 / Chapter References 551 READING 12.1: A Big Chill on a Big Hurt: Genuine Interest in Employment of Salts in Assessing Protection Under the National Labor Relations Act 552 READING 12.2: Social Media, Employee Privacy and Concerted Activity: Brave New World or Big Brother? 560 13 EMPLOYEE SEPARATION AND RETENTION MANAGEMENT 569 Reductions in Force 570 Turnover 574 Retirement 580 Alumni Relations 581 Conclusion 582 / Critical Thinking 582 / Exercises 583 / Chapter References 583 READING 13.1: Retaining Talent: Replacing Misconceptions with Evidence-Based Strategies 585 READING 13.2: Knowledge Management Among the Older Workforce 601 14 GLOBAL HUMAN RESOURCE MANAGEMENT 611 How Global HRM Differs From Domestic HRM 613 Assessing Culture 613 Strategic HR Issues in Global Assignments 616 Repatriation 620 The European Union 622 Mexico and Canada 623 China 624 India 625 Conclusion 626 / Critical Thinking 626 / Exercises 626 / Chapter References 627 READING 14.1: In the Eye of the Beholder: Cross Cultural Lessons in Leadership from Project Globe 629 READING 14.2: Cross-Cultural Management and Organizational Behavior in Africa 653 SUBJECT INDEX 665 NAME INDEX 670 COMPANY INDEX 672
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spellingShingle Mello, Jeffrey A.
Strategic human resource management
Personnel management
Organizational effectiveness
Organizational effectiveness / Case studies
Strategic planning
Human capital
Labor productivity
Strategisches Management (DE-588)4124261-0 gnd
Humanvermögen (DE-588)4240300-5 gnd
Personalentwicklung (DE-588)4121465-1 gnd
subject_GND (DE-588)4124261-0
(DE-588)4240300-5
(DE-588)4121465-1
(DE-588)4522595-3
title Strategic human resource management
title_auth Strategic human resource management
title_exact_search Strategic human resource management
title_full Strategic human resource management Jeffrey A. Mello
title_fullStr Strategic human resource management Jeffrey A. Mello
title_full_unstemmed Strategic human resource management Jeffrey A. Mello
title_short Strategic human resource management
title_sort strategic human resource management
topic Personnel management
Organizational effectiveness
Organizational effectiveness / Case studies
Strategic planning
Human capital
Labor productivity
Strategisches Management (DE-588)4124261-0 gnd
Humanvermögen (DE-588)4240300-5 gnd
Personalentwicklung (DE-588)4121465-1 gnd
topic_facet Personnel management
Organizational effectiveness
Organizational effectiveness / Case studies
Strategic planning
Human capital
Labor productivity
Strategisches Management
Humanvermögen
Personalentwicklung
Fallstudiensammlung
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