Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management

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1. Verfasser: Prat, Mireia (VerfasserIn)
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Sprache:English
Veröffentlicht: Wiesbaden Springer Gabler 2014
Schriftenreihe:BestMasters
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Datensatz im Suchindex

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https://doi.org/10.1007/978-3-658-04499-2
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adam_text SALES NEGOTIATIONS IN PROFESSIONAL SERVICE FIRMS / PRAT, MIREIA : 2014 ABSTRACT / INHALTSTEXT THIS RESEARCH STUDY BRINGS THEORETICAL INSIGHTS ON REAL-LIFE NEGOTIATIONS IN SALES OF PROFESSIONAL SERVICES IN SPAIN AND GERMANY. FROM THE INTERVIEW DATA OBTAINED THROUGH AN EXPLORATORY STUDY BASED ON A GROUNDED THEORY APPROACH, SEVERAL FACTORS THAT AFFECT AND DETERMINE AGENDA SETTING AND ISSUE MANAGEMENT HAVE EMERGED. IT HAS BEEN SPOTTED THAT INDUSTRY STANDARDS RATHER THAN NEGOTIATION STRATEGY DETERMINE AGENDA SETTING AND THAT ISSUES ABOUT CONTENT ARE USUALLY AGREED ON BEFORE NEGOTIATING PRICE AND BUREAUCRATIC CONDITIONS, BEING THE DEGREE OF PRODUCTIZATION OF PROFESSIONAL SERVICE FIRMS A VARIABLE THAT NEEDS TO BE TAKEN INTO ACCOUNT. MOREOVER, A PATTERN HAS BEEN FOUND IN SALES NEGOTIATIONS OF CONSULTING COMPANIES DEALING WITH CLIENT COMPANIES WITH AN ORGANIZED PURCHASING DEPARTMENT, WHICH HAS BEEN LABELED AS MULTI-PARTY SEQUENTIAL NEGOTIATION MODEL . CONTENTS AGENDA SETTING ISSUE MANAGEMENT MULTI-PARTY SEQUENTIAL NEGOTIATION PRODUCTIZATION OF PROFESSIONAL SERVICES TARGET GROUPS RESEARCHERS AND STUDENTS IN THE FIELD OF BUSINESS MANAGEMENT AND NEGOTIATION PROFESSIONAL SERVICE FIRMS DECISION MAKERS, SALES MANAGERS, PURCHASING MANAGERS AND PROFESSIONALS DEALING WITH NEGOTIATIONS THE AUTHOR MIREIA PRAT STUDIED BUSINESS MANAGEMENT AT UNIVERSITAT POMPEU FABRA OF BARCELONA, AND OBTAINED HER MASTER OF SCIENCE DEGREE IN MANAGEMENT AND MARKETING AT FREIE UNIVERSITAET OF BERLIN DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
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spellingShingle Prat, Mireia
Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management
Management
Wirtschaft
Economics
Industrial management
Marketing
Economics/Management Science
Verhandlungsführung (DE-588)4187777-9 gnd
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(DE-588)4113937-9
title Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management
title_auth Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management
title_exact_search Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management
title_full Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management Mireia Prat
title_fullStr Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management Mireia Prat
title_full_unstemmed Sales Negotiations in Professional Service Firms An Exploratory Study on Agenda Setting and Issue Management Mireia Prat
title_short Sales Negotiations in Professional Service Firms
title_sort sales negotiations in professional service firms an exploratory study on agenda setting and issue management
title_sub An Exploratory Study on Agenda Setting and Issue Management
topic Management
Wirtschaft
Economics
Industrial management
Marketing
Economics/Management Science
Verhandlungsführung (DE-588)4187777-9 gnd
topic_facet Management
Wirtschaft
Economics
Industrial management
Marketing
Economics/Management Science
Verhandlungsführung
Hochschulschrift
url https://doi.org/10.1007/978-3-658-04499-2
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