SAP solution manager
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Galileo Press
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| Ausgabe: | 3. ed., updated and expanded |
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| 010 | |a 2011037735 | ||
| 020 | |a 9781592293889 |9 978-1-59229-388-9 | ||
| 020 | |a 1592293883 |9 1-592-29388-3 | ||
| 035 | |a (OCoLC)859377621 | ||
| 035 | |a (DE-599)BVBBV041235667 | ||
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| 084 | |a ST 510 |0 (DE-625)143676: |2 rvk | ||
| 084 | |a DAT 307f |2 stub | ||
| 100 | 1 | |a Schäfer, Marc O. |d 1971- |e Verfasser |0 (DE-588)132154560 |4 aut | |
| 245 | 1 | 0 | |a SAP solution manager |c Marc O. Schäfer and Matthias Melich |
| 250 | |a 3. ed., updated and expanded | ||
| 264 | 1 | |a Bonn [u.a.] |b Galileo Press |c 2012 | |
| 300 | |a 724 p. |b Ill., graph. Darst. |c 24 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes index. | ||
| 630 | 0 | 4 | |a SAP solution manager |
| 630 | 0 | 4 | |a SAP ERP |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Management information systems |x Computer programs | |
| 650 | 4 | |a Business |x Data processing |x Computer programs | |
| 650 | 4 | |a Integrated software | |
| 650 | 0 | 7 | |a SAP Solution Manager 4.0 |0 (DE-588)7546098-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a SAP Solution Manager 7.1 |0 (DE-588)7839985-3 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a SAP Solution Manager 7.1 |0 (DE-588)7839985-3 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a SAP Solution Manager 4.0 |0 (DE-588)7546098-1 |D s |
| 689 | 1 | |8 1\p |5 DE-604 | |
| 700 | 1 | |a Melich, Matthias |d 1962- |e Sonstige |0 (DE-588)113797230 |4 oth | |
| 856 | 4 | 2 | |m Digitalisierung UB Passau - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026209947&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 856 | 4 | 2 | |m Digitalisierung UB Passau - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026209947&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |3 Klappentext |
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-026209947 | |
Datensatz im Suchindex
| DE-BY-TUM_call_number | 0102 DAT 307f 2013 A 5919 |
|---|---|
| DE-BY-TUM_katkey | 1951021 |
| DE-BY-TUM_location | 01 |
| DE-BY-TUM_media_number | 040080401909 |
| _version_ | 1820853160533557248 |
| adam_text | •
What s new in SAP Solution Manager
7.1?
In this book, you ll find much more than the answer to
this question. Discover all of the platform s functions and learn how to support and improve the
planning, operationr and optimization of your solution with SAP Solution Manager. Comprehensive
and up to date, this definitive book leaves no questions unanswered!
All Concepts Explained Concisely
Whether it s the new Monitoring and Alerting
Infrastructure, Custom Code Management, or
Change Impact Analysis that you are interested in,
you can take a look under the hood of SAP
Solution Manager and understand its concepts.
H
Every Phase, Every Process
Find out how SAP Solution Manager supports you
in all project phases
—
from the creation of the
Business Blueprint, to the continuous optimization
of your solution.
Щ
Tools in Action
Find comprehensive descriptions and
Screenshots
that show the essential functional areas of SAP
Solution Manager in use.
Customer Cases
Become inspired for your own project! Ten articles
will show you how other customers use the new
features included in SAP Solution /SAanager.
И
New in This Edition
Discover the management of non-SAP software,
Monitoring and Alerting, Landscape Manage¬
ment Database, and much more. This completely
revised edition brings you right up to date.
Highlights Include
►
Solution Implementation and
Documentation
►
Test Management
►
Requests for Change, Quality Gates, and
Transport Management
►
Incident Management and Service Desk
►
Monitoring, Root Cause Analysis, and
Technical Administration
►
Business Process Monitoring and Job
Management
►
Maintenance and Upgrade Management
►
Manage In-House Developments
The Authors
ЛЛагс О.
Schäfer
leads the team for SAP
Solution Manager as Director of Product
Management and Marketing Communi¬
cations. As Vice President, Dr. Matthias
Melich is responsible for worldwide
product management for SAP Solution
Manager.
Contents
Foreword from the Chief Operating Officer of SAP
AG
................. 19
Foreword by Andreas
Oczko
Deputy Chairman of DSAG
Board Area: Operations/Service
&
Support
.................................. 21
Introduction
................................................................................ 23
Concept of SAP Solution Manager
7,1
1.1
1.2
1.3
1.4
1.5
1.6
2.1
2.2
2.3
Effective Implementation of Changes —Projects in
SAP Solution Manager
............................................
Efficient Operation —Solutions in SAP Solution
Manager
.................................................................
Processes in SAP Solution Manager
........................
From SAP-Centered to Solution-Wide Use
..............
1.4.1
Simple Usage for the Overall Customer
Solution
.....................................................
Openness: Integration of Partner Products
.
Openness: SAP Solution Manager for
Non-SAP Software
.....................................
Improved User-Friendliness
....................................
1.5.1
Maintaining an Overview with Management
Dashboards
................................................
End-to-End Monitoring and Alerting
..........
SAP CRM User Interface Web Client Ul and
Work Center Increase User-Friendliness
.....
Extension of Usage Rights Brings Cost Advantages
..
1.4.2
1.4.3
1.5.2
1.5.3
30
31
32
35
35
37
38
44
44
47
47
50
Phases and Topic Blocks
............................
Implementation of Changes Using Releases
(Major Release)
.........................................
2.2.1
Requirements Phase
......................
Design Phase
................................
Build Phase
...................................
Test Phase
.....................................
Deploy Phase
................................
2.2.2
2.2.3
2.2.4
2.2.5
Implementation of Requirements through
Maintenance (Minor Release)
..................
55
60
61
63
65
66
71
72
Effective and Efficient
Operation
3.1
3.2
3.3
3.4
3.5
3.6
4.1
4.2
4.3
4.4
4.5
4.6
5
Implementing
5.1
Operations Control Center
......................................... 76
Proactive Monitoring and Working with the
Alert Inbox
................................................................ 78
Technical Administration
........................................... 82
Business Process Operations for the Example of
Monitoring the Day-End Closing
............................. 83
Business Process Operations for the Example of
Automatic Business Exception Management
........... 86
Technical Operations for the Example of Analysis
of Complex Technical Problems
................................ 87
^^j^^^J^HÉMÉÉáÉÉÉtÉÉÉiÉÉÉÉMÉÉtáÉÉÉáÉÉiÉÉÉáÉÉÉÉÉÉÉÉUÉtÉÉÉÉÉÉÉÉÉd^^^^H^BiiAJI
Technical Landscape Documentation
......................... 93
4.1.1
Landscape Data, Tools for Administration,
and Processes to Use
..................................... 95
4.1.2
Handling Landscape Data
.............................. 99
4.1.3
Topology of the Tools for Managing
Landscape Data
............................................. 112
Solution Documentation Assistant
............................. 113
4.2.1
Documentation of the System Landscape
...... 114
4.2.2
Automatically Assigning the Results of the
Analysis to a Business Process Structure
........ 114
4.2.3
Updating Analysis Results in a Project or
Transferring Results to a Solution
.................. 121
Reverse Business Process Documentation
.................. 122
Initial Setup of a Business Blueprint Structure with
the Excel Upload Interface
......................................... 124
Documentation of the Solution
.................................. 125
SAP Solution Manager at
Sanofi-Aventis
Deutschland GmbH ............................ 131
Accelerated and Process-Oriented Implementation
by Means of SAP Standard Content
............................ 138
5.1.1
Structure
....................................................... 138
5.1.2
Contents
....................................................... 140
5.1.3
Product
Dependency
...................................... 142
5.1.4
Outlook
......................................................... 142
5.2
ASAP Implementation Method
................................... 143
5.2.1
Scope and Usage
............................................ 143
5.2.2
Roadmap Phases
............................................ 144
5.2.3
Structure of the ASAP Method
....................... 145
5.2.4
Business Add-Ons for the ASAP Method
........ 146
5.2.5
Working with the Run SAP and ASAP
Implementation Roadmaps
............................ 146
5.3
Project Administration as the Cornerstone of
Project Preparation
..................................................... 149
5.3.1
Project Administration
................................... 150
5.3.2
Creating an Implementation Project
............... 150
5.3.3
Defining the Project Scope and the
Procedure
...................................................... 151
5.3.4
Managing Project Team Members
.................. 152
5.3.5
Defining the System Landscape
...................... 153
5.3.6
Defining the Project-Specific Milestones
........ 154
5.3.7
Storing Organizational Units
........................... 154
5.3.8
Defining Project Standards
............................. 155
5.4
Business Blueprint—Conceptual Design for Your
Solution
...................................................................... 157
5.4.1
Structure of the Business Blueprint
................. 157
5.4.2
Documenting the Conceptual Design
............. 162
5.4.3
Defining Persons Responsible
......................... 164
5.4.4
Completing the Business Blueprint
................. 164
5.5
Solution Configuration
................................................ 166
5.5.1
Prerequisites for Configuration
....................... 166
5.5.2
Basic Principles of the Configuration
.............. 167
5.5.3
Implementing Customer Developments
......... 170
5.5.4
Working with Service Messages
..................... 171
5.6
Test Management
....................................................... 172
5.7
Е
-Learning Management—Efficient Knowledge
Transfer During Projects
.............................................. 173
5.7.1
Creating Learning Materials
............................ 173
5.7.2
SAP Productivity
Рак
by ANCI
LE
Adapter for
SAP Solution Manager
................................... 174
5.7.3
Organizing and Distributing Training
Content
......................................................... 175
5.8
Reporting for Your Implementation Project
................ 178
5.8.1
Reporting Roadmap
....................................... 178
5.8.2
Reporting—
Business
Blueprint
....................... 178
5.8.3
Reporting—Configuration
.............................. 181
5.8.4
Reporting—Training Materials
....................... 184
5.8.5
Reporting—Test
............................................ 185
5.8.6
Reporting—System Landscape
....................... 185
5.8.7
Reporting—History
........................................ 186
5.9
SAP Solution Manager at the
HARTMANN
GROUP
.... 186
6.1
Application Areas for Templates
................................. 193
6.1.1
The Company-Wide Process Library
.............. 194
6.1.2
Global Rollout
............................................... 194
6.2
Template Management in Detail
................................ 196
6.2.1
Template Management in the Context of
Application Lifecycle Management
................ 197
6.2.2
Methodical Support from the Global ASAP
Template Roadmap
....................................... 199
6.2.3
Creating Templates
........................................ 200
6.2.4
Business Blueprint Definition and
Configuration Structure
................................. 201
6.2.5
Releasing and Implementing Templates
......... 202
6.2.6
Tips and Tricks for Working with
Templates
..................................................... 203
6.3
Template Management and Lifecycle
......................... 206
6.3.1
Comparing and Adjusting Changes
................ 206
6.3.2
Copying Template Changes (Rollout)
............. 210
6.3.3
Feeding Local Changes Back into the
Template (Roll-In)
......................................... 211
6.4
Template Management at Procter
&
Gamble
.............. 212
7.1
Procedure from Test Planning to Test Execution
......... 220
7.2
Options for Test Tools
................................................ 222
7.2.1
Test Option
1 ................................................ 222
7.2.2
Test Option
2................................................ 223
7.2.3
TestOption3
................................................ 223
7.2.4
Supplementary Products
................................ 224
7.3
Business Process Change Analyzer
.............................. 224
7.3.1
Use Case
1 :
Customizing Changes
.................. 224
7.3.2
Use Case
2:
Changing Custom Code
.............. 226
7.3.3
Use Case
3:
Enhancement Package
—
Business Function Analysis
............................. 227
7.3.4
Use Case
4:
Optimization of the Test Scope
for SAP Support Packages or SAP
Enhancement Packages
.................................. 228
7.3.5
Preparations
................................................... 232
7.3.6
Customer Benefits
.......................................... 237
7.4
Test Option
1............................................................. 237
7.4.1
Overview of Test Functions and Tools for
Test Option
1 ................................................. 238
7.4.2
Test Management Work Center
.................. 240
7.4.3
Manual Testing
.............................................. 242
7.4.4
Test Automation
............................................ 246
7.4.5
Test Reporting
............................................... 251
7.5
Test Option
2—
Testing with the SAP Quality Center
by HP
......................................................................... 253
7.5.1
Overview of Test Functions and Tools for
Test Option
2................................................. 254
7.5.2
Transfer to the Business Blueprint
.................. 257
7.5.3
Creating Test Plans
......................................... 258
7.5.4
Generating Test Cases Using SAP Test
Acceleration and Optimization
....................... 259
7.5.5
Executing Test Cases Using SAP Test
Acceleration and Optimization and the
SAP Quality Center
........................................ 260
7.5.6
Exchanging Error Messages Between the
SAP Quality Center by HP and SAP Solution
Manage
r
........................................................ 2 63
7.5.7
Reporting in SAP Solution Manager and the
SAP Quality Center by HP
.............................. 264
7.5.8
Maintenance of Test Cases Using SAP Test
Acceleration and Optimization
....................... 265
7.6
Test Option
3 —
integration Using IBM Rational
Tools
.......................................................................... 267
7.6.1
An Automated, Integrated, and
Standardized Approach
.................................. 267
7.6.2
Creating Business Blueprints and
Requirements Management
........................... 268
7.6.3
Change Impact Analysis
................................. 268
7.6.4
Test Planning
................................................. 269
7.6.5
Testing
........................................................... 269
8
Change
Control
Management
...... 279
7.6.6
Customer Benefits
......................................... 270
7.7
SAP Solution Manager at Colgate-Palmolive
.............. 271
8.1
Quality Gate Management
......................................... 280
8.1.1
Change Management Work Center
............. 281
8.1.2
Central Transport Management with Quality
Gate Management
......................................... 287
8.1.3
SAP Best Practices in the Transport Area
....... 290
8.2
Change Request Management
.................................... 291
8.2.1
Change Request Management in Detail
......... 293
8.2.2
Architecture
.................................................. 298
8.2.3
Project Cycle and Maintenance Cycle
............ 299
8.2.4
Request for Change
....................................... 303
8.2.5
Change Types in Change Request
Management in Detail
................................... 307
8.2.6
Change Management Using Change
Request Management
................................... 312
8.2.7
Central Change Control
................................. 315
8.2.8
Transparency of Change Processes
................. 320
8.2.9
Integration of Change Request
Management with Other Application
Lifecycle Management Functions
................... 323
8.3
Transport Management
.............................................. 327
8.3.1
SAP Change and Transport System (CTS)
....... 327
8.3.2
Synchronizing Development Systems
............. 338
8.3.3
SAP Transport Execution Analysis Service
...... 340
8.4
Change Diagnosis
....................................................... 342
8.4.1
Tracing Changes
............................................ 343
8.4.2
Change Reporting
.......................................... 343
8.4.3
End-to-End Change Analysis
.......................... 344
8.4.4
Configuration Validation
............................... 346
8.5
SAP Solution Manager at
Ferrerò
Deutschland
MSC GmbH
&
Co. KG
................................................ 350
9.1
Incident and Problem Management
........................... 359
9.1.1
IT Service Management According to
ITI
L .....
360
9.1.2
SAP IT Service Management (SAP ITSM)
....... 362
9.1.3
Integration Concept
...................................... 363
9.1.4
Application
Scenarios
..................................... 365
9.1.5
The Central Incident and Problem
Management Process
..................................... 374
9.1.6
Master Data
................................................... 381
9.1.7
Best Practice Functions
.................................. 384
9.2
Incident Management with Help Desk Systems
from Other Providers
.................................................. 389
9.3
Incident Management for IT Service Providers
............ 391
9.4
Incident Management for Software Partners
............... 398
9.5
SAP Solution Manager at
Ferrerò
Deutschland
MSCGmbH
&
Co. KG
................................................. 402
9.6
SAP Solution Manager at itelligence
AG
...................... 410
10.1
Technical Monitoring
.................................................. 421
10.1.1
Alert Inbox
..................................................... 422
10.1.2
System Monitoring
......................................... 427
10.1.3
Connection Monitoring
.................................. 429
10.2
Central Monitoring of SAP NetWeaver Process
I ntegration
................................................................. 431
10.2.1
Starting and Navigation
.................................. 434
10.2.2
Overview Monitor
.......................................... 434
10.2.3
Component Monitor
...................................... 437
10.2.4
Channel Monitor
............................................ 438
10.2.5
Message Monitor
........................................... 438
10.2.6
Central Content-Based Message Search
.......... 443
10.2.7
Connecting to the Alert Infrastructure
............ 445
10.2.8
Connection to the Service Desk
...................... 446
10.3
End User Experience Monitoring
................................. 446
10.4
End-to-End Root Cause Analysis
................................. 453
10.4.1
Procedure for Root Cause Analysis
................. 454
10.4.2
Architecture
................................................... 456
10.4.3
Tools in the Root Cause Analysis
Work Center
........,......................................... 458
10.4.4
Root Cause Analysis in Detail
......................... 460
10.4.5
Quality Assurance with the Root Cause
Analysis Tools
................................................ 469
10.5
Technical Administration
............................................ 471
10.5.1
Work Mode Management
.............................. 472
10.5.2
IT Calendar
.................................................... 480
10.5.3
Managing Notifications
.................................. 481
10.5.4
Central System
Administration
(CSA)
............. 482
10.6 Technical
Analysis
...................................................... 492
10.6.1 Technical
Evaluations
.................................... 492
10.6.2 Management
Evaluations
.............................. 506
10.7 Data Volume Management (DVM) ............................ 509
10.7.1 Position Determination ................................. 510
10.7.2
Analyzing the
Data Distribution ..................... 511
10.7.3
Prioritizing Objects ........................................
516
10.7.4
Prioritizing by
Memory
Consumption
............ 517
10.7.5
Prioritizing by Age Structure of the Data
....... 518
10.7.6
Prioritizing by Frequency of Use
.................... 519
10.7.7
Evaluating the Data
....................................... 521
10.7.8
Discussions with the Departments
................. 524
10.7.9
Project Reporting
.......................................... 526
11
Business Process Operations
~...........>.
.................... 529
11.1
Business Processes and Interface Monitoring
.............. 530
11.1.1
Tools that Support the Operation of
Business Processes
......................................... 530
11.1.2
Business Process Monitoring in SAP
Solution Manager
.......................................... 532
11.1.3
Handling Business Process Monitoring in
SAP Solution Manager
................................... 534
11.1.4
Using Business Process Analytics to Improve
Business Processes
......................................... 537
11.2
Job Scheduling Management
..................................... 539
11.2.1
The Challenges of Job Scheduling
Management
................................................. 541
11.2.2
Case Study: A Job Scheduling Management
Process as Conceived in the SAP Standard
Syste
m
.......................................................... 543
11.2.3
Automatically Redirecting a User from the
Backend System to the SAP Solution Manager
Application Form
.......................................... 550
11.2.4
Job Scheduling Management Health Check
... 551
11.3
Data Consistency Management
.................................. 553
11.3.1
Introducing Data Consistency Management
... 553
11.3.2
Overview of the Tools for Data Consistency
Management
................................................. 555
11.4
Business Process Performance
.................................... 561
11.4.1
Business Process Performance Optimization
... 561
11.4.2
Performance
Optimization with SAP
Self-
Services
.......................................................... 566
11.5
SAP Solution Manager at Bayer MaterialScience
......... 570
12.1
The Maintenance Optimizer
....................................... 576
12.1.1
The Maintenance Optimizer in Detail
............. 578
12.1.2
Maintenance Optimizer for SAP ERP
.............. 583
12.1.3
Supporting Complex Landscapes
.................... 585
12.1.4
Country Legal Changes Packages for
SAP
ERP HCM—
Integrating Solutions and
H R
Support Packages in the Maintenance
Transactio
n
.................................................... 586
12.1.5
Authorizations and Reports in the
Maintenance Optimizer
................................. 586
12.1.6
Maintenance Certificate and License
Management
................................................. 587
12.2
System Recommendations
.......................................... 589
12.2.1
Receiving Recommendations for your
Systems
.......................................................... 590
12.2.2
Integration with Other Tools in SAP
Solution Manager
.......................................... 591
12.2.3
Setting Up the System Recommendations
Function
........................................................ 591
12.2.4
Summary
........................................................ 592
13.1
Upgrade Dependency Analyzer
................................... 594
13.1.1
Possible Dependency Statements
................... 596
13.1.2
Distinctions Among the
UDA,
the
Maintenance Optimizer, and the Scenario
and Component Lists (PCL/SCL)
..................... 599
13.1.3
Data Quality and Legal Disclaimer
.................. 600
13.1.4
Examples of Using the
UDA
........................... 600
13.2
Project Planning and Project Management Using the
Upgrade Road map
...................................................... 607
13.3
Custom Development Management Cockpit
............... 609
13.4
Maintenance Optimizer
.............................................. 609
13.5
Test Management
....................................................... 610
13.6
User Training
.............................................................. 610
13.7
SAP Upgrade Assessment
........................................... 611
13.8
SAP GoingLive Functional Upgrade Check
.................. 611
13.9
Near Zero Downtime Method
.................................... 612
14
SAP Landscape Transformation
.........„.„....**,.......... 613
14.1
The Greenfield Approach
........................................... 616
14.2
SAP s Approach to SAP Transformations
.................... 617
14.3
Phases of Executing a Transformation Project
............. 618
14.3.1
Identification of the Transformation
Approach
...................................................... 619
14.3.2
Analysis of the System Landscape and
Planning of the Project
.................................. 619
14.3.3
Evaluating and Preparing a Transformation
Project
.......................................................... 619
14.3.4
Realizing a Transformation Project
................. 619
14.3.5
Typical Approach for Executing a Client
Transfer
......................................................... 620
14.4
Transformation Scenarios
........................................... 621
14.4.1
Transformation Solutions for Sales,
Purchasing, and Restructuring Initiatives
....... 621
14.4.2
Standardization and Transformation of
Data
.............................................................. 626
14.4.3
Consolidation of Systems and Reduction
of IT Costs
..................................................... 631
14.5
Using SAP Landscape Transformation
......................... 633
14.5.1
Working with SAP Landscape
Transformation
.............................................. 634
14.5.2
Structure of the Work Center of SAP LT
Software
........................................................ 635
14.5.3
Creating Projects
........................................... 638
14.5.4
Combining Transformation Solutions
............. 639
14.5.5
Executing Projects
......................................... 640
14.5.6
Executing Analyses
........................................ 641
14.5.7
Executing Transformation Applications
.......... 642
14.5.8
Important Notes and Recommendations
Regarding the Technical Execution
................ 643
14.5.9
Troubleshooting and Support
........................ 643
14.6
Additional Services for SAP Landscape
Transformation
.......................................................... 644
14.7
SAP Solution Manager at SKW
Stah
I-Metal I urgie
Holding
AG
................................................................ 648
15
Custos
СосіеЩ
15.1
Introduction
to Custom Code Management
................ 653
15.1.1
The City Model
.............................................. 654
15.1.2
The Custom Code Management Process
......... 656
15.2
Custom Code Lifecycle Management
—
Managing
Custom Code
.............................................................. 658
15.2.1
Process and Architecture
................................ 659
15.2.2
The CCLM Application in Detail
..................... 662
15.2.3
Settings
.......................................................... 664
15.2.4
Library Definition
........................................... 666
15.2.5
Objects in the Library
..................................... 667
15.2.6
Reporting
....................................................... 668
15.3
Custom Code Development Management Cockpit
...... 670
15.4
Analyses for Custom Code
.......................................... 679
15.4.1
Distinguishing SAP
Originai
Objects from
Clones
............................................................ 680
15.4.2
Identifying the Usage Area of Clones
.............. 682
15.4.3
Monitoring and Evaluating Modifications
....... 683
15.4.4
Distinguishing Versions of Your Program
........ 684
15.4.5
Time for Improvement
................................... 686
15.5
Custom Code Lifecycfe Management at
Procter
&
Gamble
....................................................... 686
A The Authors
.......................................................................... 691
В
The Authors of Customer Experiences
................................... 711
Index
........................................................................................... 717
Appendices
«»*».».»>·
|
| any_adam_object | 1 |
| author | Schäfer, Marc O. 1971- |
| author_GND | (DE-588)132154560 (DE-588)113797230 |
| author_facet | Schäfer, Marc O. 1971- |
| author_role | aut |
| author_sort | Schäfer, Marc O. 1971- |
| author_variant | m o s mo mos |
| building | Verbundindex |
| bvnumber | BV041235667 |
| callnumber-first | T - Technology |
| callnumber-label | T58 |
| callnumber-raw | T58.6 |
| callnumber-search | T58.6 |
| callnumber-sort | T 258.6 |
| callnumber-subject | T - General Technology |
| classification_rvk | ST 510 |
| classification_tum | DAT 307f |
| ctrlnum | (OCoLC)859377621 (DE-599)BVBBV041235667 |
| dewey-full | 658.4/038011 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/038011 |
| dewey-search | 658.4/038011 |
| dewey-sort | 3658.4 538011 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Informatik Wirtschaftswissenschaften |
| edition | 3. ed., updated and expanded |
| format | Book |
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| id | DE-604.BV041235667 |
| illustrated | Illustrated |
| indexdate | 2024-12-24T03:34:26Z |
| institution | BVB |
| isbn | 9781592293889 1592293883 |
| language | English |
| lccn | 2011037735 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-026209947 |
| oclc_num | 859377621 |
| open_access_boolean | |
| owner | DE-91G DE-BY-TUM DE-739 |
| owner_facet | DE-91G DE-BY-TUM DE-739 |
| physical | 724 p. Ill., graph. Darst. 24 cm |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Galileo Press |
| record_format | marc |
| spellingShingle | Schäfer, Marc O. 1971- SAP solution manager SAP solution manager SAP ERP Datenverarbeitung Wirtschaft Management information systems Computer programs Business Data processing Computer programs Integrated software SAP Solution Manager 4.0 (DE-588)7546098-1 gnd SAP Solution Manager 7.1 (DE-588)7839985-3 gnd |
| subject_GND | (DE-588)7546098-1 (DE-588)7839985-3 |
| title | SAP solution manager |
| title_auth | SAP solution manager |
| title_exact_search | SAP solution manager |
| title_full | SAP solution manager Marc O. Schäfer and Matthias Melich |
| title_fullStr | SAP solution manager Marc O. Schäfer and Matthias Melich |
| title_full_unstemmed | SAP solution manager Marc O. Schäfer and Matthias Melich |
| title_short | SAP solution manager |
| title_sort | sap solution manager |
| topic | SAP solution manager SAP ERP Datenverarbeitung Wirtschaft Management information systems Computer programs Business Data processing Computer programs Integrated software SAP Solution Manager 4.0 (DE-588)7546098-1 gnd SAP Solution Manager 7.1 (DE-588)7839985-3 gnd |
| topic_facet | SAP solution manager SAP ERP Datenverarbeitung Wirtschaft Management information systems Computer programs Business Data processing Computer programs Integrated software SAP Solution Manager 4.0 SAP Solution Manager 7.1 |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026209947&sequence=000003&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026209947&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
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