Organisational culture concept, context, and measurement 2

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Hauptverfasser: Kummerow, Elizabeth (VerfasserIn), Kirby, Neil (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: New Jersey [u.a.] World Scientific (2014)
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adam_text Contents — Volume II Contents — Volume l xi Preface xiii About the Authors xxvii PART FOUR: EXPLORING METHOD 409 Chapter 8 An Exploratory Study of Organisational Culture (Study 1) 411 8.1 Research Rationale and Introduction to Study 1 412 8.2 The Research Setting: Background Information and Access 414 8.3 Method 416 8.4 Data Analysis and Results 419 8.4.1 Themes pertaining to the nature of human nature 421 8.4.1.1 Promotional practices 421 8.4.1.2 Reward and recognition 424 8.4.1.3 Performance appraisal 431 8.4.1.4 Superior/Subordinate perceptions 435 8.4.2 Themes pertaining to the nature of human relationships 440 8.4.3 Themes pertaining to humanity s relationship to nature 445 8.5 Methodological Implications of the Findings of Study 1 449 8.6 Conclusions 450 Chapter 9 Piloting a Prototype Method (Study 2) 453 9.1 Introduction to Study 2 453 9.2 Research Method 454 9.2.1 The interview protocol 455 9.2.2 Participants in Study 2 460 9.2.3 Procedure 462 9.3 Approach to Data Analysis 464 9.4 Results and Discussion 464 9.4.1 Open-ended question 465 9.4.2 Theory X — Theory Y rating 466 9.4.3 Evaluation questions 472 vi Organisational Culture: Concept, Context, and Measurement 9.4.4 Personal experience questions 480 9.4.5 Context questions 515 9.5 Overall Evaluation of the Study 2 Method 535 9.6 Conclusions 541 Appendix A 542 Study 2 Interview Protocol 542 Part A: The Role of Workers 542 Part B: The Role of Supervisors 544 PART FIVE: ANALYSING CONTEXT 547 Chapter 10 Towards a Refinement of the Method (Study 3, Part 1) 549 10.1 Introduction to Study 3 549 10.2 Key Design Features of the Revised Method 551 10.2.1 Issue-focussed interview 551 10.2.2 Semi-structured interview 552 10.2.3 The operationalisation of context 555 10.2.3.1 Context in the revised method 556 10.2.3.2 Context in existing conceptualisations of organisational culture 557 10.2.3.3 Context in existing approaches to the measurement of organisational culture 560 10.2.3.4 A concluding comment on context 563 10.2.4 The use of causal attributions 563 10.3 Research Method 563 10.3.1 The interview protocol 564 10.3.2 Participants in the study 566 10.3.3 Procedure 571 10.4 Approach to Data Analysis 571 10.5 Format for Reporting Results 572 10.6 Conclusions 573 Appendix В 574 Study 3 Interview Protocol: The Role of Workers 574 Part A: Duties/Activities 574 Part B: Characteristics of Good Workers 584 Chapter 11 The Use of Semi-Structured Interviewing (Study 3, Part 2) 593 11.1 Combining Open-Ended Questions with Closed Questions or Prompts 593 11.1.1 Findings for the present context 594 11.1.1.1 Open question data 594 11.1.1.2 Prompt data 596 Contents — Volume II vii 11.1,2 Interpreting the discrepancy between open question and prompt data 597 11. L2. 1 Findings for information meetings 600 11.1.2.2 Findings for attend training 602 11.2 The Use of Qualitative Data to Give Meaning to Quantitative Data 606 11.2.1 Findings for information meetings 608 11.2.1.1 What are information meetings? 609 11.2.1.2 Thematic content analysis: Themes common to both divisions 613 11.2.1.3 Thematic content analysis: Themes unique to each division 617 11.2.1.4 Attributions data 621 11.2.1.5 Concluding comments about the analysis of qualitative data on information meetings 626 11.2.2 Findings for attend training 628 11.2.2.1 What is training? 628 11.2.2.2 Initial comments about worker involvement in training 629 11.2.2.3 Thematic content analysis: Themes common to both divisions 631 11.2.2.4 Thematic content analysis: Themes unique to each division 636 11.2.2.5 Attributions data 643 11.2.2.6 Concluding comments about the analysis of qualitative data on attend training 647 11.2.3 Methodological issues arising from the analysis of qualitative data 650 11.3 Conclusions 655 Chapter 12 The Operationalisation of Context (Study 3, Part 3) 657 12.1 Organisational Culture as Context-Specific 658 12.2 Spontaneous References to Contextual Domains in Responses to Questions About the Present 658 12.2.1 References to the past in responses to questions about the present 659 12.2.2 References to the future, other, and ideal in responses to questions about the present 661 12.2.3 Methodological implications 663 12.3 An Introduction to Contextual Data Elicited Through 664 Specific Questioning 12.3.1 Guide to reading Tables 12.3 and 12.4 664 12.3.2 General observations about the nature of the responses to questions about context 670 viii Organisational Culture: Concept, Context, and Measurement 12.4 The Past Context 672 12.4.1 Findings for the open questions 672 12.4.2 Prompt questions: Some initial findings 675 12.4.3 The past context: Summary of key findings 677 12.4.4 An historical overview of the role of workers in each division 688 12.5 The Future Context 696 12.5.1 Findings for the open questions 697 12.5.2 The difference between open questions and prompted responses 700 12.5.3 Prompt questions: Some initial findings 702 12.5.4 The future context: Summary of key findings 705 12.5.5 Methodological issues arising from the findings for the future context 711 12.6 The Other Context 714 12.6.1 Results of the analysis of other context data 716 12.6.2 The other context: Summary of key findings in terms of key divisional differences 722 12.6.3 The other context: Methodological issues 725 12.7 The Ideal Context 727 12.7.1 Findings for the open questions 728 12.7.2 Differences between the open and prompt questions 741 12.7.3 The prompt questions: Some initial findings 744 12.7.4 The ideal context: Summary of main findings 746 12.7.5 Information about the ideal context: What does it add? 753 12.7.6 Methodological issues arising from the findings for the ideal context 755 12.8 Conclusions 758 PART SIX: EVALUATION AND FURTHER RESEARCH 761 Chapter 13 A Contextual Analysis of Organisational Culture: Evaluation and Recommendations for Future Research 763 13.1 Evaluation of the Method: Key Features 764 13.1.1 Issue-focussed interview 764 13.1.1.1 Arguments in favour of an issue-f ocussed interview 764 13.1.1.2 The role of workers : An evaluation of the issue chosen 768 13.1.1.3 The role of workers : An evaluation of the questions asked 770 13.1.2 Semi-structured interview 771 13.1.2.1 Open-ended and closed questions: Benefits of their combined use 771 Contents — Volume II ix 13.1.2.2 Open-ended and closed questions: Do prompts introduce a social desirability bias? 774 13.1.2.3 Open-ended and closed questions: Additional issues related to the use of prompts 776 13.1.2.4 Open-ended and closed questions: The use of additional follow-up questions 777 13.1.2.5 Elaborations and qualifications: Maximising the success of qualitative interviewing 778 13.1.2.6 Elaborations and qualifications: Key benefits 779 13.1.2.7 Elaborations and qualifications: The importance of a systematic approach to qualitative data analysis 783 13.1.3 The operationalisation of context 785 13.1.3.1 The past context: Advantages 786 13.1.3.2 The past context: Specific versus general information about the past 789 13.1.3.3 The future context: Advantages 791 13.1.3.4 The future context: Organisational culture as an influence on, and influenced by, future expectations 795 13.1.3.5 The other context: Advantages 797 13.1.3.6 The ideal context: Advantages 801 13.1.3.7 Integrating cultural contexts 806 13.1.4 Respondents attributions and organisational (group) culture 809 13.2 Evaluation of the Method: Comparison with Extant Approaches and Practical Considerations 810 13.2.1 Comparison with extant approaches 810 13.2.1.1 Advantages when compared with quantitative methods 811 13.2.1.2 Advantages when compared with qualitative methods 816 13.2.2 The proposed method: A tool for use in culture change? 821 13.2.3 Practical considerations in using the proposed method 825 13.2.3.1 Sampling and sample size 825 13.2.3.2 Researcher involvement in the research setting 829 13.2.3.3 Personality and skill requirements of the researcher 830 13.3 Suggestions for Future Research 832 13.3.1 Research using the existing data set 832 13.3.2 Research involving additional data collection with our proposed method 835 13.3.3 Research involving data collection with other measures, alone or in combination with our proposed method 839 13.4 Conclusions 841 χ Organisational Culture: Concept, Context, and Measurement Chapter 14 Developing Attributions Analysis for Assessing Organisational Culture 843 14.1 Overview of Approaches to the Assessment of Organisational Culture 844 14.2 The Case for an Attributions Analysis Approach 845 14.3 Introduction to the Present Analysis 850 14.3.1 Research participants 851 14.3.2 Data for the analysis 852 14.4 The Coding Framework 853 14.5 Results 879 14.5.1 Codability of the data 879 14.5.2 Coding reliability 880 14.5.3 Findings for individual dimensions 881 14.5.4 The content, and commonality, of specific causal factors 888 14.5.4.1 Differences in causes between the divisions 892 14.5.4.2 Similarities in causes between the divisions 893 14.5.4.3 Summary of findings concerning the content of causal factors 894 14.5.5 Interrelations among dimensions 896 14.6 Summary and Methodological Implications 899 14.7 Conclusions 908 References — Volume II 911 Author Index — Volume II 1-1 Subject Index — Volume II 1-3 Contents — Volume I PART ONE: THE CONCEPT Chapter I Organisational Culture: Development and Early Application Chapter 2 Conceptualising Organisational Culture Chapter 3 Describing Organisational Culture: Structure, Strength, and Differentiation PART TWO: RELATED CONCEPTS Chapter 4 Organisational Climate and National Culture Chapter 5 Social Representations PART THREE: MEASUREMENT AND CONTEXT Chapter 6 Deciphering Organisational Culture Chapter 7 Introduction to a Contextual Framework References — Volume I Author Index — Volume J Subject Index — Volume í Xl
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spellingShingle Kummerow, Elizabeth
Kirby, Neil
Organisational culture concept, context, and measurement
Organisationskultur (DE-588)4115463-0 gnd
subject_GND (DE-588)4115463-0
title Organisational culture concept, context, and measurement
title_auth Organisational culture concept, context, and measurement
title_exact_search Organisational culture concept, context, and measurement
title_full Organisational culture concept, context, and measurement 2 Elizabeth Kummerow ; Neil Kirby
title_fullStr Organisational culture concept, context, and measurement 2 Elizabeth Kummerow ; Neil Kirby
title_full_unstemmed Organisational culture concept, context, and measurement 2 Elizabeth Kummerow ; Neil Kirby
title_short Organisational culture
title_sort organisational culture concept context and measurement
title_sub concept, context, and measurement
topic Organisationskultur (DE-588)4115463-0 gnd
topic_facet Organisationskultur
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026117611&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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