Project management a systems approach to planning, scheduling, and controlling

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1. Verfasser: Kerzner, Harold 1940- (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Hoboken, NJ Wiley 2013
Ausgabe:11. ed.
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Datensatz im Suchindex

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adam_text Contents Preface xxiii 1 OVERVIEW 1 .0 Introduction I .I Understanding Project Management 2 .2 Defining Project Success 7 .3 Success, Trade-Offs. and Competing Constraints 8 .4 The Project Manager-Line Manager Interface 9 .5 Defining the Project Manager s Role 14 .6 Defining the Functional Manager s Role 15 .7 Defining the Functional Employee s Role 18 .8 Defining the Executive s Role 19 .9 Working with Executives 19 .10 Committee Sponsorship/Governance 20 . 11 The Project Manager as the Planning Agent 23 .12 Project Champions 24 .13 The Downside of Project Management 25 .14 Project-Driven versus Non-Projcct-Driven Organizations 25 .15 Marketing in the Project-Driven Organization 28 .16 Classification of Projects 30 .17 Location of the Project Manager 30 . 1 8 Differing Views of Project Management 32 .19 Public-Sector Project Management 34 .20 International Project Management 38 .21 Concurrent Engineering: A Project Management Approach 38 .22 Added Value 39 .23 Studying Tips for the PMI® Project Management Certification Exam 40 Problems 42 Case Study Williams Machine Tool Company 44 VII vüi comíais 2 PROJECT MANAGEMENT GROWTH: CONCEPTS AND DEFINITIONS 47 2.0 I ni іч кі uc I i on 47 2.1 (lenenti Systems Management 48 2.2 Project Management: 1445 ]%() 48 2.3 Project Management: I%(MW5 49 2.4 Project Management: 1985-2012 55 2.5 Resistance to Change 59 2.6 Systems. Programs, and Projects: Λ Definition 64 2.7 Product versus Project Management: A Definition 66 2.8 Maturity and Hxcellence: A Definition 68 2.9 Informal Project Management: A Definition 69 2. 1 0 The Many Faces of Success 70 2. 1 1 The Many Faces Ы Failure 73 2.12 The Stage-Gate Process 76 2.13 Project Lile Cycles 78 2.14 Gate Review Meetings (Project Closure) 83 2.15 Engagement Project Management 84 2.16 Project Management Methodologies: A Definition 85 2.17 Enterprise Project Management Methodologies 87 2.18 Methodologies Can Fail 91 2.19 Organizational Change Management and Corporate Cultures 94 2.20 Project Management Intellectual Property 100 2.21 Systems Thinking 101 2.22 Studying Tips for the PMI® Project Management Certification Exam 104 Problems 107 Case Study Creating a Methodology 108 ORGANIZATIONAL STRUCTURES 111 3.0 Introduction 111 3. 1 Organizational Work Flow 1 13 3.2 Traditional (Classical) Organization 114 3.3 Developing Work Integration Positions 117 3.4 Line-Staff Organization (Project Coordinator) 121 3.5 Pure Product (Projectized) Organization 122 3.6 Matrix Organizational Form J 25 3.7 Modification of Matrix Structures 132 3.8 The Strong. Weak, or Balanced Matrix 136 3.9 Center for Project Management Expertise 136 3.10 Matrix Layering 137 Conicii! s ¡X 3.11 Selecting lhe Organizational Form 138 3.12 Structuring the Small Company 143 3.13 Strategic Business Unii (SBU) Project Management 146 3.14 Transitional Management 147 3.15 Barriers to Implementing Project Management in Hmerging Markets 3.16 Seven Fallacies lhal Delay Project Management Maturity 156 3.17 Studying Tips lor lhe PMI Project Management Certification lixam 159 Problems 161 Case Studies Jones and Shephard Accountants. Inc. 166 Coronado Communications 168 ORGANIZING AND STAFFING THE PROJECT OFFICE AND TEAM 171 4.0 Introduction I71 4. 1 The Staffing Environment 1 72 4.2 Selecting the Project Manager: An Executive Decision 1 74 4.3 Skill Requirements { or Project and Program Managers 1 78 4.4 Special Cases in Project Manager Selection 1 84 4.5 Selecting the Wrong Project Manager 1 84 4.6 Next Generation Project Managers 1 88 4.7 Duties and Joh Descriptions 1 89 4.8 The Organizational Staffing Process 1 93 4.9 The Project Oľľice 1 99 4.10 The Functional Team 204 4. 11 The Project Organizational Chart 205 4. 1 2 Special Problems 208 4. 1 3 Selecting the Project Management Implementation Team 210 4. 1 4 Mistakes Made by Inexperienced Project Managers 213 4.15 Studying Tips for the PMI® Project Management Certification Exam 214 Problems 216 MANAGEMENT FUNCTIONS 223 5.0 Introduction 223 5.1 Controlling 225 5.2 Directing 225 5.3 Project Authority 230 5.4 Interpersonal Influences 237 5.5 Barriers to Project Team Development 240 5.6 Suggestions for Handling the Newly Formed Team 243 COMÍA 5.7 Team Building as an Ongoing Process 246 5.8 Dysfunctions ola Team 247 5Я Leadership in a Project Environment 250 5.10 Life-Cycle Leadership 252 5.1 I Value-Based Project Leadership 255 5.12 Organizational impact 257 5.13 Employee Manager Problems 259 5.14 Management Pitfalls 262 5.15 Communications 265 5.16 Project Review Meetings 274 5.17 Project Mimagemenl Bottlenecks 275 5.18 Cross-Cutting Skills 276 5.19 Active Listening 277 5.20 Project Problem-Solving 27<S 5.2! Brainstorming 288 5.22 Project Decision-Making 293 5.23 Predicting the Outcome of a Decision 301 5.24 Facilitation 303 5.25 Handling Negative Team Dynamics 306 5.26 Communication Traps 307 5.27 Proverbs and Laws 309 5.28 Human Behavior Education 311 5.29 Management Policies and Procedures 312 5.30 Studying Tips for the PMI® Project Management Certification Exam 313 Problems 318 Case Studies The Trophy Project 327 Communication Failures 329 McRoy Aerospace 332 The Poor Worker 333 The Prima Donna 334 The Team Meeting 335 Leadership Effectiveness (A) 337 Leadership Effectiveness (B) 341 Motivational Questionnaire 347 MANAGEMENT OF YOUR TIME AND STRESS 355 6.0 Introduction 355 6.1 Understanding Time Management 356 6.2 Time Robbers 356 6.3 Time Management Forms 358 ( l ìUCHÌS 6.4 Effective Time Management 359 6.5 Stress and Burnout 360 6.6 Studying Tips for the PMI 0 Project Management Certification Exam 362 Problems 363 Case Study The Reluctant Workers 364 CONFLICTS 365 7.0 Introduction 365 7.1 Objectives 366 7.2 The Conti id Environment 367 7.3 Types of Conflicts 368 7.4 Conflict Resolution 371 7.5 Understanding Superior. Subordinate, and Functional Conii iets 372 7.6 The Management of Conflicts 374 7.7 Conflict Resolution Modes 375 7.8 Studying Tips for the PMI® Project Management Certification Exam 377 Problems 379 Case Studies Facilities Scheduling at Mayer Manufacturing 382 Telestar International 383 Handling Conflict in Project Management 384 8 SPECIAL TOPICS 391 8.0 Introduction 392 8. 1 Performance Measurement 392 8.2 Financial Compensation and Rewards 399 8.3 Critical Issues with Rewarding Project Teams 405 8.4 Effective Project Management in the Small Business Organization 408 8.5 Mega Projects 410 8.6 Morality. Ethics, and the Corporate Culture 41 1 8.7 Professional Responsibilities 414 8.8 I nternal Partnershi ps 417 8.9 External Partnerships 418 8.10 Training and Education 420 8.11 Integrated Product/Project Teams 422 8.12 Virtual Project Teams 424 8.13 Breakthrough Projects 427 XII сомі ь 5. 14 Managing Innovation Projects 427 8.15 Agile Projed Management 430 8.16 Studying Tips lor lhe PMI Projed Management Certification lixam Problems 437 Case Study Is 11 IŤauď. 440 THE VARIABLES FOR SUCCESS 443 9.0 Introduction 443 9.1 Predicting Project Success 444 9.2 Project Management Effectiveness 448 9.3 Expectations 449 9.4 Lessons Learned 450 9.5 Understanding Best Practices 45 1 9.6 Best Practices versus Proven Practices 458 9.7 Studying Tips lor the PMI00 Project Management Certification Exam 459 Problems 460 Case Study Radiance International 460 10 WORKING WITH EXECUTIVES 463 1 0.0 Introduction 463 I O.I The Project Sponsor 464 10. 2 Handling Disagreements with the Sponsor 474 1 0.3 The Collective Belief 475 1 0.4 The Exit Champion 476 1 0.5 The In-House Representatives 477 1 0.6 Stakeholder Relations Management 478 1 0.7 Politics 486 1 0.8 Studying Tips for the PMI® Project Management Certification Exam 487 Problems 488 Case Studies Corwin Corporation 49 1 The Prioritization of Projects 499 The Irresponsible Sponsors 500 Selling Executives on Project Management 502 (ilìtl ìltS XIII 11 PLANNING 505 II.O Introduction 505 M.I Validating the Assumptions 508 I!. 2 Validating the Objectives 509 1.3 General Planning 5 IO 1 .4 Life-Cycle Phases 5I3 1. 5 Proposal Preparation 516 1 .6 Kickoff Meetings 5I6 1 .7 Understanding Participants Roles 519 1.8 Project Planning 519 1.9 The Statement of Work 521 1.10 Project Specifications 526 1.11 Milestone Schedules 528 1.12 Work Breakdown Structure 529 1.13 WBS Decomposition Problems 536 1.14 Work Breakdown Structure Dictionary 540 1.15 Role of the Executive in Project Selection 541 1.16 Role of the Executive in Planning 546 11.17 The Planning Cycle 546 11. ! 7 Work Planning Authorization 547 11.19 Why Do Plans Fail? 548 1 1.20 Stopping Projects 549 11.21 Handling Project Phaseouts and Transfers 550 1 1 .22 Detailed Schedules and Charts 551 1 1 .23 Master Production Scheduling 554 1 1.24 Project Plan 556 11.25 Total Project Planning 561 11.26 The Project Charter 565 11.27 Project Baselines 566 11.28 Verification and Validation 570 11.29 Requirements Traceability Matrix 571 11.30 Management Control 572 11.31 The Project Manager-Line Manager Interface 575 11.32 Fast-Tracking 577 11.33 Configuration Management 578 11.34 Enterprise Project Management Methodologies 579 11.35 Project Audits 582 11.36 Studying Tips for the PMI® Project Management Certification Exam Problems 586 583 12 NETWORK SCHEDULING TECHNIQUES 597 1 2.0 Introduction 597 1 2. 1 Network Fundamentals 600 XIV COMI. M S ι 2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 Graphical [{valuation and Review Technique ((¡KRT) 604 [Dependencies 605 Slack Time 606 Network Replanning 612 Estimating Activity Time 616 Estimating Total Project Time 617 Total PKRT/CPM Planning 61 К Crash Times 620 2.10 PERT/CPM Problem Areas 623 2.11 Alternative PLRT/CPM Models 626 2.12 Precedence Networks 627 2.13 Lag 630 2.14 Scheduling Problems 632 2.15 The Myths of Schedule Compression 632 2.16 Understanding Project Management Software 634 2.17 Software Features Offered 634 12.18 Software Classification 636 12.19 Implementation Problems 637 12.20 Critical Chain 638 12.21 Studying Tips for the PM100 Project Management Certification Exam Problems 643 640 Case Studies Crosby Manufacturing Corporation The Invisible Sponsor 658 656 13 PROJECT GRAPHICS 661 1 3.0 Introduction 66 1 13.І Customer Reporting 662 1 3.2 Bar (Gantt) Chart 663 1 3.3 Other Conventional Presentation Techniques 670 1 3.4 Logic Diagrams/Networks 673 1 3.5 Studying Tips for the PMI® Project Management Certification Exam Problems 675 674 14 PRICING AND ESTIMATING 677 1 4.0 Introduction 677 14.1 Global Pricing Strategies 678 1 4.2 Types of Estimates 679 1 4.3 Pricing Process 682 1 4.4 Organizational Input Requirements 1 4.5 Labor Distributions 686 684 í dli! CHIS XV 14.6 Overhead Rates 690 14.7 Materials/Support Costs 692 14.8 Pricing Out lhe Work 695 14.9 Smoothing Oul Department Man-Hours 6% 14.10 The Pricing Review Procedure 698 14.1 1 Systems Pricing 700 14.12 Developing the Supporting/Backup Costs 701 14.13 The Low-Bidder Dilemma 705 14.14 Special Problems 705 14.15 Estimating Pitfalls 706 14.16 Estimating High-Ri.sk Projects 707 14.17 Project Risks 708 14.18 The Disaster of Applying the 10 Percent Solution lo Project Estimates 712 14.19 Life-Cycle Costing (LCC) 714 14.20 Logistics Support 719 14.21 Economic Project Selection Criteria: Capital Budgeting 720 14.22 Payback Period 720 14.23 The Time Value of Money 721 14.24 Net Present Value (NPV) 722 14.25 Internal Rate of Return (IRR) 723 14.26 Comparing IRR, NPV, and Payback 724 14.27 Risk Analysis 724 14.28 Capital Rationing 725 14.29 Project Financing 726 14.30 Studying Tips for the PMl® Project Management Certification Exam 728 Problems 730 Case Study The Estimating Problem 734 15 COST CONTROL 737 і 5.0 Introduction 737 1 5. 1 Understanding Control 74 1 1 5.2 The Operating Cycle 744 1 5.3 Cost Account Codes 745 1 5.4 Budgets 750 1 5.5 The Earned Value Measurement System (EVMS) 752 1 5.6 Variance and Earned Value 754 1 5.7 The Cost Baseline 773 1 5.8 Justifying the Costs 775 15.9 The Cost Overran Dilemma 778 15.10 Recording Material Costs Using Earned Value Measurement 779 15.11 The Material Accounting Criterion 782 XVI С ONU. M 15.12 Material Variances: Price and Usage 783 15.13 Summary Variances 784 15.14 Status Reporting 7S5 15.15 Cost Control Problems 792 15.16 Project Management Information Systems 15.17 Enterprise Resource Planning 793 15.18 Project Metrics 794 15.19 Key Performance Indicators 800 15.20 Value-Based Metrics 806 15,2 1 Dashboards and Scorecards 8 1 2 15.22 Business Intelligence 815 15.23 Infographies 816 15.24 Studying Tips for the PMI Project Management Certification Hxam S 16 Problems 820 Case Studies The Bathtub Period 838 Franklin Electronics 839 Trouble in Paradise 841 16 TRADE-OFF ANALYSIS IN A PROJECT ENVIRONMENT 845 1 6.0 Introduction 845 1 6. 1 Methodology for Trade-Off Analysis 848 1 6.2 Contracts: Their Influence on Projects 865 1 6.3 Industry Trade-Off Preferences 866 1 6.4 Conclusion 869 1 6.5 Studying Tips for the PMI® Project Management Certification Exam 869 17 RISK MANAGEMENT 871 1 7.0 Introduction 872 1 7. 1 Definition of Risk 873 1 7.2 Tolerance for Risk 875 1 7.3 Definition of Risk Management 876 1 7.4 Certainty, Risk, and Uncertainty 877 17.5 Risk Management Process 883 17.6 Plan Risk Management (11.1) 884 17.7 Risk Identification (11.2) 885 17.8 Risk Analysis (11.3, 11.4) 892 17.9 Qualitative Risk Analysis ( 11.3) 897 17.10 Quantitative Risk Analysis ( 11.4) 903 17.11 Probability Distributions and the Monte Carlo Process 904 17.12 Plan Risk Response (11.5) 913 Contents XVM 17.13 Monitor and Control Risks ( 11.6) 919 17.14 Some Implementation Considerations 920 17.15 The Use of Lessons Learned 921 17.16 Dependencies Between Risks 925 17.17 The Impaci ot Risk Handling Measures 930 17. IX Risk and Concurrent Engineering 933 17.19 Studying Tips lor the PMI00 Project Management Certification Exam 936 Problems 940 Case Studies Teloxy Engineering (A) 948 Teloxy Engineering (B) 948 The Risk Management Department 949 18 LEARNING CURVES 953 1 8.0 Introduction 953 1 8. 1 General Theory 954 1 8.2 The Learning Curve Concept 954 1 8.3 Graphic Representation 956 1 8.4 Key Words Associated with Learning Curves 958 1 8.5 The Cumulative Average Curve 958 1 8.6 Sources of Experience 960 1 8.7 Developing Slope Measures 963 1 8.8 Unit Costs and Use of Midpoints 964 1 8.9 Selection of Learning Curves 965 18.10 Follow-On Orders 966 1 8. 11 Manufacturing Breaks 966 1 8.12 Learning Curve Limitations 968 18.13 Prices and Experience 968 18.14 Competitive Weapon 970 18.15 Studying Tips for the PMI® Project Management Certification Exam 971 Problems 972 19 CONTRACT MANAGEMENT 975 1 9.0 Introduction 975 1 9. 1 Procurement 976 1 9.2 Plan Procurements 978 1 9.3 Conducting the Procurements 98 1 19.4 Conduct Procurements: Request Seller Responses 983 19.5 Conduct Procurements: Select Sellers 983 19.6 Types of Contracts 987 19.7 Incentive Contracts 991 19.8 Contract Type versus Risk 994 XVIII ( OM T. M S 19.9 Contract Administration 995 19.10 Conlracl Closure WS 19.11 Using a Checklist 999 19.12 Proposal-Contractual Interaction 1000 19.13 Summary 1003 19.14 Studying Tips for lho PMI11 Project Management Certification lixam K)()4 Case Studies The Scheduling Dilemma 1009 To Bid or Nol to Bid 1011 The Management Reserve 1012 20 QUALITY MANAGEMENT 1015 20.0 Introduction I016 20. 1 Definition оГ Quality I017 20.2 The Quality Movement I0I9 20.3 Comparison of the Quality Pioneers 1 022 20.4 The Taguchi Approach 1 023 20.5 The Malcolm Baldrige National Quality Award 1 026 20.6 ISO 9000 1 027 20.7 Quality Management Concepts 1029 20.8 The Cost of Quality 1 032 20.9 The Seven Quality Control Tools IO35 20. 10 Process Capability (Ся) 1O52 20. í I Acceptance Sampling 1 054 20.12 Implementing Six Sigma 1054 20.13 Lean Six Sigma and DMAÍC 1056 20.14 Quality Leadership 1057 20.15 Responsibility for Quality 1058 20.16 Quality Circles 1058 20.17 Just-In-Time Manufacturing (JIT) 1059 20.18 Total Quality Management (TQM) 1061 20.19 Studying Tips for the PMI® Project Management Certification Exam 1065 21 MODERN DEVELOPMENTS IN PROJECT MANAGEMENT 1069 2 LO Introduction 1 069 2 1 . 1 The Project Management Maturity Model (PMMM) 1 070 2 1. 2 Developing Effective Procedural Documentation I074 21.3 Project Management Methodologies 1 078 2L4 Continuous Improvement 1079 21.5 Capacity Planning 1080 21.6 Competency Models 1082 21.7 Managing Multiple Projects 1084 21.8 End-of-Phase Review Meetings 1085 XIX Case Study Honickcr Corporation 1086 22 THE BUSINESS OF SCOPE CHANGES 1089 22.0 Introduction 1 089 22. 1 Need for Business Knowledge 1 09 1 22.2 Timing of Scope Changes I092 22.3 Business Need l or a Scope Change 1 093 22.4 Rationale for Not Approving a Scope Change 1 094 Case Study Kemko Manufacturing 1 094 23 THE PROJECT OFFICE 1097 23.0 Introduction 1 097 23. 1 Present-Day Project Office 1 098 23.2 Implementation Risks 1 099 23.3 Types of Project Offices 11 00 23.4 Networking Project Management Offices NOI 23.5 Project Management Information Systems NOI 23.6 Dissemination of Information 11 03 23.7 Mentoring 11 04 23.8 Development of Standards and Templates 11 05 23.9 Project Management Benchmarking 11 05 10. IO Business Case Development 11 06 23. 11 Customized Training (Related to Project Management) 11 07 23. 1 2 Managing Stakeholder Relations 11 08 23.13 Continuous Improvement 1109 23.14 Capacity Planning 1109 23.15 Risks of Using a Project Office 1110 23.16 Project Portfolio Management Mil Case Study The Project Management Lawsuit 1116 24 MANAGING CRISIS PROJECTS 1119 24.0 Introduction 1119 24.1 Understanding Crisis Management 1119 24.2 Ford versus Firestone 1121 24.3 The Air France Concorde Crash 1 122 24.4 Intel and the Pentium Chip 1123 24.5 The Russian Submarine Kursk 1123 24.6 The Tylenol Poisonings 1124 xx соміль 24.7 Nestle s Marketing ol lniani Formula 1127 24.8 The Space Shuttle СІшІІснцсг Disaster 1129 24.9 The Space Shuttle Columbia Disaster I 130 24.10 Victims Versus Villains 1131 24.11 Life-Cycle Phases 1132 24.12 Project Management Implications 1133 25 FUTURE OF PROJECT MANAGEMENT 1135 25.0 Changing Times 11 35 25. 1 Complex Projects N39 25.2 Complexity Theory I 1 44 25.3 Scope Creep I 1 45 25.4 Project Health Checks 1 151 25.5 Managing Troubled Projects 1155 26 THE RISE, FALL, AND RESURRECTION OF IRIDIUM: A PROJECT MANAGEMENT PERSPECTIVE 1167 26.0 Introduction 11 67 26. 1 Naming the Project Iridium 11 69 26.2 Obtaining Executive Support 11 70 26.3 Launching the Venture 1170 26.4 The Iridium System 1172 26.5 The Terrestrial and Space-Based Network 1 172 26.6 Project Initiation: Developing the Business Case 1173 26.7 The Hidden Business Case 1175 26.8 Risk Management 1175 26.9 The Collective Belief 1177 26.10 The Exit Champion 1177 26.1 і Indium s Infancy Years 1178 26.12 Debt Financing 1181 26.13 The M-Star Project 1182 26.14 A New CEO 1183 26.15 Satellite Launches 1183 26. 1 6 An initial Public Offering (IPO) 1184 26.17 Signing Up Customers 1184 26.18 Indium s Rapid Ascent 1185 26.19 lridium s Rapid Descent 1 1 87 26.20 The Iridium Flu 1191 26.21 Searching for a White Knight 1192 26.22 The Definition of Failure (October, 1999) 1 192 26.23 The Satellite Deorbiting Plan 1193 26.24 Iridium is Rescued for $25 Million 1194 26.25 Iridium Begins to Grow 1194 Contents XXI 26.26 Shareholder Lawsuits 1195 26.27 The Bankruptcy Conti Ruling I 195 26.28 Autopsy 1 1% 26.29 Financial Impaci ot the Bankruptcy 1 197 26.30 What Really Went Wrony ? I I9X 26.31 Lessons Learned 1200 26.32 Conclusion 1202 Appendix A. Solutions lo the Project Management Conflict Exercise 1205 Appendix В. Solution lo Leadership Exercise 1211 Appendix С Dorale Products Case Studies 1217 Appendix I). Solutions to the Dorale Products Case Studies 1229 Appendix li Alignment of the PMBOK0 Guide to the Text 1235 Author Index 1241 Subject Index ¡243
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physical XXVII, 1264 S. Ill., graph. Darst.
publishDate 2013
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publisher Wiley
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spellingShingle Kerzner, Harold 1940-
Project management a systems approach to planning, scheduling, and controlling
Project Management (PM) - Case studies pmcsg
Project Management (PM) pmcsg
Projectmanagement gtt
Project management
Project management Case studies
Projektmanagement (DE-588)4047441-0 gnd
subject_GND (DE-588)4047441-0
(DE-588)4522595-3
title Project management a systems approach to planning, scheduling, and controlling
title_auth Project management a systems approach to planning, scheduling, and controlling
title_exact_search Project management a systems approach to planning, scheduling, and controlling
title_full Project management a systems approach to planning, scheduling, and controlling Harold Kerzner
title_fullStr Project management a systems approach to planning, scheduling, and controlling Harold Kerzner
title_full_unstemmed Project management a systems approach to planning, scheduling, and controlling Harold Kerzner
title_short Project management
title_sort project management a systems approach to planning scheduling and controlling
title_sub a systems approach to planning, scheduling, and controlling
topic Project Management (PM) - Case studies pmcsg
Project Management (PM) pmcsg
Projectmanagement gtt
Project management
Project management Case studies
Projektmanagement (DE-588)4047441-0 gnd
topic_facet Project Management (PM) - Case studies
Project Management (PM)
Projectmanagement
Project management
Project management Case studies
Projektmanagement
Fallstudiensammlung
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026047675&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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