Essentials of marketing

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Hauptverfasser: Brassington, Frances (VerfasserIn), Pettitt, Stephen (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Harlow ; Munich [u.a.] Pearson 2013
Ausgabe:3. ed.
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adam_text Titel: Essentials of marketing Autor: Brassington, Frances Jahr: 2013 Contents Endorsements xii Preface xiii About the authors xiv Brief contents v 3 Buyer behaviour 81 Guided tour of the book and MyMarketingLab x Learning objectives 81 Introduction 81 The consumer decision-making process 82 Buying situations 88 Acknowledgements xv Environmental influences 91 Psychological influences: the individual 93 1 Marketing dynamics 1 Sociocultural influences: the group 102 Learning objectives 1 Defining B2B marketing 109 Introduction 1 B2B customers 110 Marketing defined 3 Characteristics of B2B markets 111 The marketing concept in the organisation 21 The buying decision-making process 116 Marketing management responsibilities 26 jne buying centre 120 Marketing scope 32 Buying criteria 121 Chapter summary 35 chapter summary 123 Questions for review and discussion 36 Questions for review and discUssion 124 Case study} Devices and desires 36 Case study 3 Choose your own remedy 124 References for chapter 1 39 References for chapter 3 127 2 The European marketing environment 41 4 Segmenting markets 129 Learning objectives 41 Learning objectives 129 Introduction 129 The concept of segmentation 132 environment 42 Segmenting B2B markets 132 The sociocultural environment 45 Segmenting consumer markets 135 The technological environment 51 Implementation of segmentation 148 The economic environment 55 Benefits of segmentation 152 The ethical environment 61 The dangers of segmentation 153 The political and legal environments 63 Criteria for successful segmentation 154 The ecological environment 70 Chapter summary 155 Chapter summary 73 Questions for review and discussion 156 Questions for review and discussion 75 Case study 4 The colour of money: is the Case study 2 Got any gum, chum? 75 pink pound any different? 157 References for chapter 2 78 References for chapter 4 159 Introduction 41 The nature of the European marketing 5 Marketing information and research 161 Questions for review and discussion 285 Case study 7 You want to go compare? Simples 285 References for chapter 7 288 Learning objectives 161 Case study 7 You wont to ao compare? Simples 285 Introduction 161 Marketing research: definition and role 164 Types of research 167 8 place 291 Marketing information systems 172 Decision support systems 175 The marketing research process 175 Secondary research 179 Primary research 180 Ethics in marketing research 198 Chapter summary 200 Questions for review and discussion 201 Learning objectives 291 Introduction 291 Channel structures 293 Rationale for using intermediaries 299 Types of intermediary 306 Channel strategy 321 Chapter summary 332 Questions for review and discussion 333 Case study 5 And now, here are the football results 201 Case study 8 Strolling down the virtual aisles 334 References for chapter 5 203 References for chapter 8 336 6 Product 205 9 Promotion: integrated marketing communication 339 Learning objectives 205 Introduction 205 Anatomy of a product 206 Product classification 209 Understanding the product range 212 Branding 215 Product management and strategy 221 The product lifecycle 234 Market evolution 240 Product management and organisation 246 1Q promotion: advertising and Chapter summary 246 sales promotion 370 Questions for review and discussion 247 Leamjng objectives 370 Case study 6 Opulence in the Orient 248 |ntroduction 370 References for chapter 6 249 The role of advertising 371 Learning objectives 339 Introduction 339 Communications planning model 341 Communications planning model: review 364 Chapter summary 365 Questions for review and discussion 366 Case study 9 Flying in from Rio 366 References for chapter 9 368 7 Price 252 Formulating the advertising message 376 Advertising media 381 Learning objectives 252 Developing an advertising campaign 391 lntroduction 252 Sales promotion 397 The role and perception of price 254 chapter summary 415 External influences on the pricing decision 258 Questions for review and discussion 416 Internal influences on the pricing decision 267 Case study 1Q Celebrjty endorsement: The process of price setting 270 we can t see the Woods for the tweets 416 Chapter summary 284 References for chapter 10 418 11 Promotion: direct and digital Introduction 497 marketing 421 The role and importance of marketing Learning objectives 421 planning and strategy 499 Introduction 421 Influences on planning and strategy 503 Direct marketing 423 The marketing planning process 509 Digital direct marketing 436 Organising marketing activities 541 Chapter summary 449 Controlling marketing activities 543 Questions for review and discussion 450 Chapter summary 544 Case study 11 If the shoe fits... 451 Questions for review and discussion 545 References for chapter 11 452 Case study 13 Retailing a sustainable strategy 546 References for chapter 13 549 12 Promotion: personal selling, PR and sponsorship 455 14 Services and non-profit marketing 552 Learning objectives 455 Learning objectives 552 Introduction 455 Introduction 552 Personal selling: definition, role and tasks 457 Perspectives on service markets 554 The personal-selling process 462 Services marketing management 564 Sales management 469 Cause-related marketing 578 Trade shows and exhibitions 474 Chapter summary 586 Public relations 476 Questions for review and discussion 587 Sponsorship 483 Case study 14 Fast-food: feeding the Cause-related marketing 489 hungry traveller 587 Chapter summary 490 References for chapter 14 589 Questions for review and discussion 492 Case study 12 Trust: winning it, exploiting it, Index 591 losing it 492 Index of company names 605 References for chapter 12 494 13 Marketing strategy and planning 497 Learning objectives 497
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record_format marc
spellingShingle Brassington, Frances
Pettitt, Stephen
Essentials of marketing
Marketing gtt
Marketing
Marketing (DE-588)4037589-4 gnd
subject_GND (DE-588)4037589-4
(DE-588)4123623-3
title Essentials of marketing
title_auth Essentials of marketing
title_exact_search Essentials of marketing
title_full Essentials of marketing Frances Brassington ; Stephen Pettitt
title_fullStr Essentials of marketing Frances Brassington ; Stephen Pettitt
title_full_unstemmed Essentials of marketing Frances Brassington ; Stephen Pettitt
title_short Essentials of marketing
title_sort essentials of marketing
topic Marketing gtt
Marketing
Marketing (DE-588)4037589-4 gnd
topic_facet Marketing
Lehrbuch
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025211722&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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