Supply chain management strategy, planning, and operation

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Hauptverfasser: Chopra, Sunil 1960- (VerfasserIn), Meindl, Peter 1970- (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Boston, Mass. ; Harlow, UK ; Munich [u.a.] Pearson 2013
Ausgabe:5. ed., global ed.
Schriftenreihe:Always Learning
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Datensatz im Suchindex

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adam_text CONTENTS Preface 10 Part I Building a Strategic Framework to Analyze Supply Chains Chapter 1 UNDERSTANDING THE SUPPLY CHAIN 13 1.1 What Is a Supply Chain? 13 1.2 The Objective of a Supply Chain 15 1.3 The Importance of Supply Chain Decisions 1 6 1.4 Decision Phases in a Supply Chain 18 1.5 Process Views of a Supply Chain 20 1.6 Examples of Supply Chains 25 1.7 Summary of Learning Objectives 29 Discussion Questions 29 · Bibliography 30 Chapter 2 SUPPLY CHAIN PERFORMANCE: ACHIEVING STRATEGIC FIT AND SCOPE 31 2.1 Competitive and Supply Chain Strategies 31 2.2 Achieving Strategic Fit 33 2.3 Expanding Strategic Scope 44 2.4 Challenges to Achieving and Maintaining Strategic Fit 46 2.5 Summary of Learning Objectives 48 Discussion Questions 48 · Bibliography 49 Chapter 3 SUPPLY CHAIN DRIVERS AND METRICS 50 3.1 Financial Measures of Performance 50 3.2 Drivers of Supply Chain Performance 53 3.3 Framework for Structuring Drivers 55 3.4 Facilities 56 3.5 Inventory 59 3.6 Transportation 61 3.7 Information 63 3.8 Sourcing 66 3.9 Pricing 68 3.10 Summary of Learning Objectives 70 Discussion Questions 71 · Bibliography 71 ► CASE STUDY: Seven-Eleven Japan Co. 72 ► CASESTUDY: Financial Statements for Wal-Mart Stores Inc. 78 Part II Designing the Supply Chain Network Chapter 4 DESIGNING DISTRIBUTION NETWORKS AND APPLICATIONS TO ONLINE SALES 80 4.1 The Role of Distribution in the Supply Chain 80 4.2 Factors Influencing Distribution Network Design 81 4.3 Design Options for a Distribution Network 85 4.4 Online Sales and the Distribution Network 98 4.5 Distribution Networks in Practice 111 4.6 Summary of Learning Objectives 112 Discussion Questions 113 · Bibliography 113 ► CASESTUDY: Blue Nile and Diamond Retailing 114 Chapter 5 NETWORK DESIGN IN THE SUPPLY CHAIN 120 5.1 The Role of Network Design in the Supply Chain 120 5.2 Factors Influencing Network Design Decisions 121 5.3 Framework for Network Design Decisions 126 5.4 Models for Facility Location and Capacity Allocation 128 5.5 Making Network Design Decisions in Practice 144 5.6 Summary of Learning Objectives 145 Discussion Questions 146 · Exercises 146 · Bibliography 151 ► CASESTUDY: Managing Growth at SportStuff.com 151 ► CASESTUDY: Designing the Production Network at CoolWipes 153 Chapter б DESIGNING GLOBAL SUPPLY CHAIN NETWORKS 155 6.1 The Impact of Globalization on Supply Chain Networks 155 6.2 The Offshoring Decision: Total Cost 157 6.3 Risk Management in Global Supply Chains 160 6.4 Discounted Cash Flows 164 6.5 Evaluating Network Design Decisions Using Decision Trees 165 6.6 To Onshore or Offshore: Evaluation of Global Supply Chain Design Decisions Under Uncertainty 173 6.7 Making Global Supply Chain Design Decisions Under Uncertainty in Practice 182 6.8 Summary of Learning Objectives 182 Discussion Questions 183 · Exercises 183 • Bibliography 185 ► CASESTUDY: BioPharma, Inc. 186 ► CASESTUDY: Global Supply Design for the Future: Nokia 188 Part III Planning and Coordinating Demand and Supply in a Supply Chain Chapter 7 DEMAND FORECASTING IN A SUPPLY CHAIN 190 7.1 The Role of Forecasting in a Supply Chain 190 7.2 Characteristics of Forecasts 191 7.3 Components of a Forecast and Forecasting Methods 192 7.4 Bask Approach to Demand Forecasting 193 7.5 Time-Series Forecasting Methods 195 7.6 Measures of Forecast Error 205 7.7 Selecting the Best Smoothing Constant 207 7.8 Forecasting Demand at Tahoe Salt 209 7.9 The Role of IT in Forecasting 215 7.10 Risk Management in Forecasting 216 7.11 Forecasting in Practice 217 7.12 Summary of Learning Objectives 217 Discussion Questions 218 · Exercises 218 • Bibliography 220 ► CASESTUDY: Specialty Packaging Corporation, Part A 220 Chapter 8 AGGREGATE PLANNING IN A SUPPLY CHAIN 223 8.1 The Role of Aggregate Planning in a Supply Chain 223 8.2 The Aggregate Planning Problem 225 8.3 Aggregate Planning Strategies 227 8.4 Aggregate Planning Using Linear Programming 228 8.5 Aggregate Planning in Excel 236 8.6 Building a Rough Master Production Schedule 238 8.7 The Role of IT in Aggregate Planning 239 8.8 Implementing Aggregate Planning in Practice 240 8.9 Summary of Learning Objectives 240 Discussion Questions 241 · Exercises 241 • Bibliography 243 ► CASE STUDY: Specialty Packaging Corporation, Part В 243 Chapter 9 SALES AND OPERATIONS PLANNING: PLANNING SUPPLY AND DEMAND IN A SUPPLY CHAIN 246 9.1 Responding to Predictable Variability in the Supply Chain 246 9.2 Managing Supply 247 9.3 Managing Demand 249 9.4 Implementing Sales and Operations Planning in Practice 256 9.5 Summary of Learning Objectives 257 Discussion Questions 257 · Exercises 258 · Bibliography 260 ► CASESTUDY: Mintendo Game Girl 260 Chapter 10 COORDINATION IN A SUPPLY CHAIN 262 10.1 Lack of Supply Chain Coordination and the Bullwhip Effect 262 10.2 The Effect on Performance of Lack of Coordination 264 10.3 Obstacles to Coordination in a Supply Chain 266 10.4 Managerial Leversto Achieve Coordination 270 10.5 Continuous Replenishment and Vendor-Managed Inventories 275 10.6 Collaborative Planning, Forecasting, and Replenishment (CPFR) 276 10.7 Achieving Coordination in Practice 279 10.8 Summary of Learning Objectives 281 Discussion Questions 281 · Bibliography 282 Part IV Planning and Managing Inventories in a Supply Chain Chapter 11 MANAGING ECONOMIES OF SCALE IN A SUPPLY CHAIN: CYCLE INVENTORY 283 11.1 The Role of Cycle Inventory in a Supply Chain 283 11.2 Estimating Cycle Inventory-Related Costs in Practice 286 11.3 Economies of Scale to Exploit Fixed Costs 288 11.4 Economies of Scale to Exploit Quantity Discounts 301 11.5 Short-Term Discounting: Trade Promotions 312 11.6 Managing Multiechelon Cycle Inventory 317 11.7 Summary of Learning Objectives 319 Discussion Questions 320 · Exercises 320 • Bibliography 322 ► CASESTUDY: NAN 323 Appendix 1 1A: Economic Order Quantity 325 Chapter 12 MANAGING UNCERTAINTY IN A SUPPLY CHAIN: SAFETY INVENTORY 326 12.1 The Role of Safety Inventory in a Supply Chain 326 12.2 Determining the Appropriate Level of Safety Inventory 328 12.3 Impact of Supply Uncertainty on Safety Inventory 339 12.4 Impact of Aggregation on Safety Inventory 341 12.5 Impact of Replenishment Policies on Safety Inventory 353 12.6 Managing Safety Inventory in a Multiechelon Supply Chain 356 12.7 The Role of IT in Inventory Management 357 12.8 Estimating and Managing Safety Inventory in Practice 358 12.9 Summary of Learning Objectives 359 Discussion Questions 360 · Exercises 360 • Bibliography 363 ► CASE STUDY: Managing Inventories at ALKO Inc. 363 ► CASE STUDY: Shall it be postponed? 365 Appendix 12A: The Normal Distribution 366 Appendix 12B: The Normal Distribution in Excel 367 Appendix 12C: Expected Shortage Cost per Cycle 368 Appendix 12D: Evaluating Safety Inventory for Slow-Moving Items 369 Chapter 13 DETERMINING THE OPTIMAL LEVEL OF PRODUCT AVAILABILITY 370 13.1 The Importance of the Level of Product Availability 370 13.2 Factors Affecting Optimal Level of Product Availability 371 13.3 Managerial Levers to Improve Supply Chain Profitability 382 13.4 Setting Product Availability for Multiple Products Under Capacity Constraints 396 13.5 Setting Optimal Levels of Product Availability in Practice 398 13.6 Summary of Learning Objectives 399 Discussion Questions 399 · Exercises 400 • Bibliography 402 Appendix 13A: Optimal Level of Product Availability 403 Appendix 13B: An Intermediate Evaluation 403 Appendix 13C: Expected Profit from an Order 404 Appendix 13D: Expected Overstock from an Order 405 Appendix 13E: Expected Understock from an Order 406 Appendix 13F: Simulation Using Spreadsheets 406 Part V Designing and Planning Transportation Networks Chapter 14 TRANSPORTATION IN A SUPPLY CHAIN 409 14.1 The Role of Transportation in a Supply Chain 409 14.2 Modes of Transportation and Their Performance Characteristics 411 14.3 Transportation Infrastructure and Policies 415 14.4 Design Options for a Transportation Network 418 14.5 Trade-Offs in Transportation Design 423 14.6 Tailored Transportation 432 14.7 The Role of IT in Transportation 434 14.8 Risk Management in Transportation 435 14.9 Making Transportation Decisions in Practice 436 14.10 Summary of Learning Objectives 436 Discussion Questions 437 · Exercises 437 · Bibliography 438 ► CASE STUDY: Designing a Sustainable Distribution Network for Euro-Grain 438 Part VI Managing Cross-Functional Drivers in a Supply Chain Chapter 15 SOURCING DECISIONS IN A SUPPLY CHAIN 440 15.1 The Role of Sourcing in a Supply Chain 440 15.2 In-House or Outsource 442 15.3 Third-and Fourth-Party Logistics Providers 448 15.4 Using Total Cost to Score and Assess Suppliers 451 15.5 Supplier Selection — Auctions and Negotiations 453 15.6 Contracts, Risk Sharing, and Supply Chain Performance 456 15.7 Design Collaboration 467 15.8 The Procurement Process 469 15.9 Designing a Sourcing Portfolio: Tailored Sourcing 471 15.10 Risk Management in Sourcing 472 15.11 Making Sourcing Decisions in Practice 473 15.12 Summary of Learning Objectives 474 Discussion Questions 475 · Exercises 475 • Bibliography 476 Chapter 16 PRICING AND REVENUE MANAGEMENT IN A SUPPLY CHAIN 478 16.1 The Role of Pricing and Revenue Management in a Supply Chain 478 16.2 Pricing and Revenue Management for Multiple Customer Segments 480 16.3 Pricing and Revenue Management for Perishable Assets 487 16.4 Pricing and Revenue Management for Seasonal Demand 493 16.5 Pricing and Revenue Management for Bulk and Spot Contracts 493 16.6 Using Pricing and Revenue Management in Practice 495 16.7 Summary of Learning Objectives 497 Discussion Questions 497 · Exercises 498 • Bibliography 499 Chapter 17 INFORMATION TECHNOLOGY IN A SUPPLY CHAIN 500 17.1 The Role of IT in a Supply Chain 500 17.2 The Supply Chain IT Framework 502 17.3 Customer Relationship Management 503 17.4 Internal Supply Chain Management 504 17.5 Supplier Relationship Management 505 17.6 The Transaction Management Foundation 506 17.7 The Future of IT in the Supply Chain 507 17.8 Risk Management in IT 508 17.9 Supply Chain IT in Practice 509 17.10 Summary of Learning Objectives 510 Discussion Questions 510 · Bibliography 510 Chapter 18 SUSTAINABILITY AND THE SUPPLY CHAIN 512 18.1 The Role of Sustainability in a Supply Chain 512 18.2 The Tragedy of the Commons 514 18.3 Key Metrics for Sustainability 516 18.4 Sustainability and Supply Chain Drivers 517 18.5 Closed-Loop Supply Chains 520 18.6 Summary of Learning Objectives 520 Discussion Questions 521 · Bibliography 521 Index 522 The Global Edition of Supply Chain Management illustrates the key drivers of good supply chain management helping students understand what creates a competitive advantage. New global mini-cases on Amazon UK, DHL, and Zara help students develop the analytical skills needed, to critically evaluate the effectiveness of the techniques described in the text. This Global Edition has been edited to include enhancements making it more relevant to students outside the United States. The editorial team at Pearson has worked closely with educators around the globe to include: • New! Chapter dedicated to sustainability and the supply chain. • Updated! Designing global supply chains discussion. Detailed examples are included that look at the arguments for onshoring vs. offshoring. • New! Online Spreadsheets for numerical examples in the book. Spreadsheets are included so that students can work through and practice problems in the book.
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spellingShingle Chopra, Sunil 1960-
Meindl, Peter 1970-
Supply chain management strategy, planning, and operation
Marketing channels Management
Delivery of goods Management
Physical distribution of goods Management
Customer services Management
Industrial procurement
Materials management
Supply Chain Management (DE-588)4684051-5 gnd
Wertschöpfungskette (DE-588)4346401-4 gnd
subject_GND (DE-588)4684051-5
(DE-588)4346401-4
(DE-588)4123623-3
title Supply chain management strategy, planning, and operation
title_auth Supply chain management strategy, planning, and operation
title_exact_search Supply chain management strategy, planning, and operation
title_full Supply chain management strategy, planning, and operation Sunil Chopra ; Peter Meindl
title_fullStr Supply chain management strategy, planning, and operation Sunil Chopra ; Peter Meindl
title_full_unstemmed Supply chain management strategy, planning, and operation Sunil Chopra ; Peter Meindl
title_short Supply chain management
title_sort supply chain management strategy planning and operation
title_sub strategy, planning, and operation
topic Marketing channels Management
Delivery of goods Management
Physical distribution of goods Management
Customer services Management
Industrial procurement
Materials management
Supply Chain Management (DE-588)4684051-5 gnd
Wertschöpfungskette (DE-588)4346401-4 gnd
topic_facet Marketing channels Management
Delivery of goods Management
Physical distribution of goods Management
Customer services Management
Industrial procurement
Materials management
Supply Chain Management
Wertschöpfungskette
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