Social BPM work, planning and collaboration under the impact of social technology
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Sprache: | English |
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Lighthouse Point
Future Strategies
2011
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Schriftenreihe: | BPM and workflow handbook series
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Online-Zugang: | Inhaltsverzeichnis |
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Datensatz im Suchindex
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adam_text | TABLE OF CONTENTS
FOREWORD 6
CLAY RICHARDSON, FORRESTER RESEARCH, USA
INTRODUCTION 11
LAYNA FISCHER, FUTURE STRATEGIES INC., USA
THE QUANTUM ORGANIZATION:
HOW SOCIAL TECHNOLOGY WILL DISPLACE THE NEWTONIAN VIEW 19
KEITH D SWENSON, FUJITSU AMERICA, USA
THE ROLE OF TRUST AND REPUTATION IN SOCIAL BPM 35
NATHANIEL PALMER, SRA INTERNATIONAL, INC., USA AND EXECUTIVE
DIRECTOR, WFMC.ORG, USA
CHANGE MANAGEMENT PROCESSES 45
KEITH HARRISON-BRONINSKI, ROLE MODELLERS, UK
HOW TO LINK BPM GOVERNANCE AND SOCIAL COLLABORATION THROUGH AN ADAPTIVE
PARADIGM 57
MAX J. PUCHER, ISIS PAPYRUS SOFTWARE, SWITZERLAND
LEVERAGING SOCIAL BPM FOR ENTERPRISE TRANSFORMATION 77
SANDY KEMSLEY, KEMSLEY DESIGN LTD., CANADA
BPM, SOCIAL TECHNOLOGY, COLLABORATION AND THE WORKPLACE OF THE FUTURE 85
JOHN FLYNN, PROCESS TECH LTD., UK
A MODEL-DRIVEN APPROACH TO SOCIAL BPM APPLICATIONS 95
PIERO FRATERNALI, MARCO BRAMBILLA, CARMEN VACA, POLITECNICO DI MILANO,
ITALY
HOW SOCIAL TECHNOLOGIES ENHANCE THE BPM EXPERIENCE FOR ALL PARTICIPANTS
113
STEVE RUSSELL, GLOBAL 360 INC., UNITED STATES
VOICE OF THE NETWORK THROUGH SOCIAL BPM 123
DR. SETRAG KHOSHAFIAN, PATRICK TRIPP, STEVE KRAUS, PEGASYSTEMS INC.,
USA
EVIDENCE-BASED SERVICE; LISTENING TO CUSTOMERS TO IMPROVE
CUSTOMER-SERVICE
PROCESSES 133
VIKAS NEHRU, VICE PRESIDENT, AJAY KHANNA, SR. DIRECTOR PRODUCT
MARKETING, KANA SOFTWARE, USA
TAKING CHANNEL AND DISTRIBUTION MANAGEMENT SOCIAL AND CONTEXTUAL 141
DR. RAM RAMDAS, HERALD LOGIC, INDIA AND JAY PULLUR, QONTEXT INC.,
USA
SOCIAL TECHNOLOGY MAKES THE WORLD A BETTER PLACE: PRO BONO BPM 147
ANNELIZE BOOYSEN, PHD AND MICHELLE BOOYSEN, PHD, PMP, PETANQUE
CONSULTANCY, SOUTH AFRICA
IX
TABLE OF CONTENTS
DYNAMIC CLINICAL PATHWAYS ADAPTIVE CASE MANAGEMENT FOR MEDICAL
PROFESSIONALS
161
ROY L. ALTMAN MBA, PEOPLESERV, INC., AND KENNETH W. ALTMAN MD PHD
FACS, THE MOUNT SINAI MEDICAL CENTER, NEW YORK, USA
A CASE STUDY OF BPM IN A KAIZEN ENVIRONMENT 175 I
E. ROPER, FORD MOTOR COMPANY, UNITED KINGDOM ]
NEXT GENERATION SOCIAL MEDIA: ALIGNMENT OF BUSINESS PROCESSES & SOCIAL |
INTELLIGENCE 183 J
VINAYKUMAR. S. MUMMIGATTI, VIRTUSA, USA J
NEXT GENERATION BPM SUITES: SOCIAL AND COLLABORATIVE 193 |
MANOJ DAS AND LINUS CHOW, ORACLE, USA
DIRECTORIES AND APPENDICES
WFMC STRUCTURE AND MEMBERSHIP INFORMATION 209
GLOSSARY OF SOCIAL BPM TERMS 213
AUTHOR APPENDIX 219
INDEX 227
FURTHER READING: BPM AND WORKFLOW 229
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indexdate | 2024-07-10T00:11:48Z |
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language | English |
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physical | 232 S. graph. Darst. |
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spelling | Social BPM work, planning and collaboration under the impact of social technology [Keith D. Swenson ... et al.] Lighthouse Point Future Strategies 2011 232 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier BPM and workflow handbook series Swenson, Keith D. Sonstige oth Fischer, Layna Sonstige oth SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024663838&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Social BPM work, planning and collaboration under the impact of social technology |
title | Social BPM work, planning and collaboration under the impact of social technology |
title_auth | Social BPM work, planning and collaboration under the impact of social technology |
title_exact_search | Social BPM work, planning and collaboration under the impact of social technology |
title_full | Social BPM work, planning and collaboration under the impact of social technology [Keith D. Swenson ... et al.] |
title_fullStr | Social BPM work, planning and collaboration under the impact of social technology [Keith D. Swenson ... et al.] |
title_full_unstemmed | Social BPM work, planning and collaboration under the impact of social technology [Keith D. Swenson ... et al.] |
title_short | Social BPM |
title_sort | social bpm work planning and collaboration under the impact of social technology |
title_sub | work, planning and collaboration under the impact of social technology |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024663838&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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