Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study

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Hauptverfasser: Cudney, Elizabeth A. (VerfasserIn), Kestle, Rodney (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Boca Raton [u.a.] CRC Press 2011
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Datensatz im Suchindex

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adam_text Titel: Implementing lean six sigma throughout the supply chain Autor: Cudney, Elizabeth A. Jahr: 2011 Contents Acknowledgments....................................................................xi Authors...................................................................................xiii 1 Introduction........................................................................1 How To Use the CD..........................................................................2 CD Instructions...........................................................................2 2 Lean Six Sigma Overview....................................................5 3 Case Study Introduction....................................................11 4 Define Phase.....................................................................15 Introduction.....................................................................................15 Midwest Logistics, Lean Six Sigma Core Team........................16 Develop Initial Documents.............................................................19 Project Charter..........................................................................20 Supplier-Input-Process-Output-Customer (SIPOC)...............25 Identify Stakeholders and Develop Communication Plan..............28 Communications Strategy List..................................................32 Perform Initial VOC and Identify CTS............................................35 Select the Team and Launch the Project.........................................39 Midwest Logistics, Lean Six Sigma Team Additions................40 Create Responsibility Matrix (RASIC).......................................41 Create Project Plan...........................................................................41 Measure Phase...................................................................55 Introduction.....................................................................................55 Define the Current Process.............................................................56 Process Mapping.......................................................................64 Data Collection Plan, Metrics, and Operational Definitions...84 Create a Baseline......................................................................97 Define the Detailed Voice ofthe Customer (VOC)......................101 Interview Event.......................................................................101 Brainstorm Needs...................................................................104 Affinity Diagrams...................................................................105 Translate Needs to CTQ.........................................................108 Survey Customers/Stakeholders.............................................115 Customer Needs Map.............................................................116 Quality Function Deployment (QFD)....................................138 Define the Voice of the Process (VOP) and Current Performance...................................................................................139 Benchmarking........................................................................141 Check Sheets...........................................................................141 Plots, Capability, and Statistics...............................................148 Pareto Charts, Time Series, Histograms.................................149 Validate Measurement System.......................................................159 Define the Cost of Poor Quality (COPQ) and Cost/Benefit.........164 Moving to the Analyze Phase........................................................164 Analyze Phase..................................................................167 Introduction...................................................................................l67 Develop Cause-and-Effect Relationships.......................................169 Test for Normality Exercise....................................................172 Process Analysis and 8 Wastes...............................................173 5S.............................................................................................176 Failure Mode and Effects Analysis.........................................177 Determine and Validate Root Causes...........................................181 Regression Analysis................................................................196 Hypothesis Test.......................................................................196 Develop Process Capability...........................................................196 Process Capability...................................................................199 7 Improve Phase.................................................................207 Introduction...................................................................................207 Identify Breakthrough and Select Practical Approaches..............208 Action (Pilot) Plan...................................................................210 Perform Cost/Benefit Analysis......................................................211 Design Future State.......................................................................212 Establish Performance Targets and Project Scorecard..................214 Gain Approval to Implement, Then Implement...........................222 Train and Execute..........................................................................222 8 Control Phase..................................................................231 Introduction...................................................................................231 MeasLire Results and Manage Change..........................................232 Report Scorecard Data and Create Process Control Plan.............235 FMEA and Control Plan..........................................................235 Process Capability/DPMO......................................................237 Apply P-D-C-A Process..................................................................240 Identify Replication Opportunities................................................242 Develop Future Plans....................................................................244 9 Conclusions.....................................................................247 Lean Six Sigma Glossary.......................................................249 Index.....................................................................................261
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Kestle, Rodney
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publishDate 2011
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spellingShingle Cudney, Elizabeth A.
Kestle, Rodney
Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study
Logistikplanung (DE-588)4246866-8 gnd
Six Sigma (DE-588)7604241-8 gnd
subject_GND (DE-588)4246866-8
(DE-588)7604241-8
title Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study
title_auth Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study
title_exact_search Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study
title_full Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study Elizabeth A. Cudney ; Rodney Kestle
title_fullStr Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study Elizabeth A. Cudney ; Rodney Kestle
title_full_unstemmed Implementing lean six sigma throughout the supply chain the comprehensive and transparent case study Elizabeth A. Cudney ; Rodney Kestle
title_short Implementing lean six sigma throughout the supply chain
title_sort implementing lean six sigma throughout the supply chain the comprehensive and transparent case study
title_sub the comprehensive and transparent case study
topic Logistikplanung (DE-588)4246866-8 gnd
Six Sigma (DE-588)7604241-8 gnd
topic_facet Logistikplanung
Six Sigma
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020715138&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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