Improving survey response lessons learned from the European Social Survey

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Hauptverfasser: Stoop, Ineke A. L. 1953- (VerfasserIn), Billiet, Jaak 1942- (VerfasserIn), Koch, Achim (VerfasserIn), Fitzgerald, Rory (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Chichester, West Sussex, United Kingdom Wiley 2010
Ausgabe:1. publ.
Schriftenreihe:Wiley series in survey methodology
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Datensatz im Suchindex

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adam_text Titel: Improving survey response Autor: Stoop, Ineke A. L. Jahr: 2010 Contents Preface and Acknowledgements ix List of Countries xiii 1 Backgrounds of Nonresponse 1 1.1 Introduction ........................................ 1 1.2 Declining Response Rates .............................. 2 1.3 Total Survey Quality and Nonresponse ..................... 3 1.4 Optimizing Comparability .............................. 5 2 Survey Response in Cross-national Studies 9 2.1 Introduction ........................................ 9 2.2 Harmonization Models ............................... 10 2.3 Contactability ...................................... 13 2.4 Ability to Cooperate ................................. 16 2.5 Willingness to Cooperate .............................. 17 2.5.1 Social environment and survey culture .............. 17 2.5.2 Households and individuals ...................... 19 2.5.3 Survey design ................................ 20 2.5.4 Interviewers ................................. 23 2.5.5 Interviewer-respondent interaction: why people cooperate .............................. 24 2.6 Nonresponse Bias ................................... 29 2.6.1 What is nonresponse bias? ....................... 29 2.6.2 Combating and adjusting for nonresponse bias ........ 33 2.7 Ethics and Humans .................................. 37 3 The European Social Survey 39 3.1 Introduction ....................................... 39 3.2 What is the European Social Survey? ..................... 39 3.2.1 Aims, history and philosophy ..................... 39 3.2.2 Content ..................................... 42 3.2.3 Participating countries .......................... 43 3.2.4 Organization and structure ....................... 44 CONTENTS 3.3 ESS Design and Methodology .......................... 49 3.3.1 The central specification ........................ 49 3.3.2 Quality and optimal comparability ................. 51 3.3.3 Sampling designs, procedures and definitions of the population .............................. 55 3.3.4 Fieldwork and contracting ....................... 57 3.4 Nonresponse Targets, Strategies and Documentation .......... 59 3.4.1 Background .................................. 59 3.4.2 Requirements and guidelines ..................... 60 3.4.3 Definition and calculation of response rates .......... 61 3.4.4 Contact forms ................................ 67 3.5 Conclusions ....................................... 69 Appendix 3.1 A Contact Form as Used in ESS 3 ................. 70 Implementation of the European Social Survey 75 4.1 Introduction ....................................... 75 4.2 Basic Survey Features ................................ 76 4.2.1 Survey organization, administration mode and sample ... 76 4.2.2 Sample size, number of interviewers and length of fieldwork period ............................ 78 4.2.3 Survey costs ................................. 81 4.3 Practical Fieldwork Issues ............................. 82 4.3.1 Interviewers ................................. 82 4.3.2 Information and incentives ....................... 85 4.4 Summary and Conclusions ............................ 87 Response and Nonresponse Rates in the European Social Survey 89 5.1 Data and Definitions ................................. 89 5.2 Response and Nonresponse Rates in ESS 3 ................ 92 5.2.1 Rate of ineligibles ............................. 92 5.2.2 Response rate ................................ 93 5.2.3 Structure of nonresponse ........................ 94 5.3 Response Rate Changes Over Time ...................... 95 5.3.1 Overview ................................... 95 5.3.2 Response rate trends for specific countries ........... 99 5.4 Response Rate Differences and Fieldwork Efforts........... 102 5.4.1 Response rate differences across countries and fieldwork efforts .......................... 102 5.4.2 Change in response rates over time and change in fieldwork efforts .................. 106 Response Enhancement Through Extended Interviewer Efforts 115 6.1 Introduction ...................................... 115 6.2 Previous Research on Contactability .................... 117 6.2.1 Factors in establishing contact ................... 117 CONTENTS vii 6.2.2 Who is hard to contact? ........................ 118 6.2.3 Call patterns and strategies...................... 120 6.3 Previous Research on Cooperation ...................... 122 6.3.1 Covariates of cooperation....................... 122 6.3.2 Causes of cooperation and noncooperation .......... 126 6.3.3 Attitudes towards surveys and reasons for refusal ..... 127 6.4 Sample Type and Recruitment Mode in the ESS ............ 129 6.4.1 Sampling issues .............................. 129 6.4.2 Recruitment mode ............................ 131 6.5 Establishing Contact in the ESS ........................ 133 6.5.1 Introduction ................................ 133 6.5.2 Noncontact rates ............................. 133 6.5.3 Ease of contact and number of calls ............... 135 6.5.4 Timing of calls .............................. 138 6.6 Obtaining Cooperation in the ESS ...................... 142 6.6.1 Introduction ................................ 142 6.6.2 Cooperation rates ............................ 144 6.6.3 Cooperation and number of contacts ............... 144 6.6.4 Reasons for refusal ........................... 150 6.7 Effects of Enhanced Field Efforts in the ESS .............. 153 6.8 Conclusion ....................................... 156 Appendix 6.1 Response Outcomes in ESS 1, 2 and 3 (%) ......... 158 7 Refusal Conversion 161 7.1 Introduction ...................................... 161 7.2 Previous Research .................................. 162 7.2.1 Research questions ........................... 162 7.2.2 How successful is refusal conversion? ............. 164 7.2.3 Which factors contribute to successful conversion? .... 166 7.2.4 Refusal conversion and data quality ............... 168 7.3 Refusal Conversion in the ESS ........................ 171 7.3.1 Efforts and effects ............................ 171 7.3.2 Refusal type and refusal conversion ............... 176 7.3.3 Timing of refusal conversion attempts ............. 182 7.4 Refusal Conversion and Data Quality .................... 188 7.4.1 Refusal conversion and sample representativeness ..... 189 7.4.2 Refusal conversion and measurement error in the ESS . 191 7.5 Discussion and Conclusions .......................... 199 Appendix 7.1 Interviewer Variance in Cooperation Rates 202 8 Designs for Detecting Nonresponse Bias and Adjustment 205 8.1 What is Nonresponse Bias? ........................... 205 8.2 Methods for Assessing Nonresponse Bias ................. 207 8.2.1 Comparing response rates across subgroups in samples .................................. 207 viii CONTENTS 8.2.2 Comparing respondent-based estimates with similar estimates from other sources .................... 207 8.2.3 Comparing estimates between subgroups in the obtained samples ........................ 208 8.2.4 Enriching the sampling frame data with data from external sources.......................... 210 8.2.5 Contrasting alternative post-survey adjustments for nonresponse .............................. 211 8.3 Detecting and Estimating Bias in the ESS ................ 214 8.3.1 Post-stratification ............................. 214 8.3.2 Comparing cooperative with reluctant respondents .... 229 8.3.3 Using additional observable data collected for all target persons .................................... 243 8.3.4 The study of bias using core information on nonrespondents ............................ 252 8.4 Conclusions ...................................... 278 Appendix 8.1 Overview core variables and constructs ........... 281 Appendix 8.2 Questionnaires nonresponse modules ............. 286 9 Lessons Learned 293 9.1 Introduction ...................................... 293 9.2 Standardization, Tailoring and Control ................... 295 9.3 Achieving High Response Rates ....................... 298 9.4 Refusal Conversion ................................. 299 9.5 Nonresponse Bias .................................. 300 9.6 Contact Forms and Fieldwork Monitoring ................ 302 9.7 Into the Future .................................... 303 References 305 Glossary 321 Index 325
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author Stoop, Ineke A. L. 1953-
Billiet, Jaak 1942-
Koch, Achim
Fitzgerald, Rory
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Fitzgerald, Rory
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spellingShingle Stoop, Ineke A. L. 1953-
Billiet, Jaak 1942-
Koch, Achim
Fitzgerald, Rory
Improving survey response lessons learned from the European Social Survey
Antwortverweigerung (DE-588)4343644-4 gnd
Non-response-Problem (DE-588)4133974-5 gnd
Umfrage (DE-588)4005227-8 gnd
subject_GND (DE-588)4343644-4
(DE-588)4133974-5
(DE-588)4005227-8
(DE-588)4015701-5
title Improving survey response lessons learned from the European Social Survey
title_auth Improving survey response lessons learned from the European Social Survey
title_exact_search Improving survey response lessons learned from the European Social Survey
title_full Improving survey response lessons learned from the European Social Survey Ineke Stoop, Jaak Billiet, Achim Koch, Rory Fitzgerald
title_fullStr Improving survey response lessons learned from the European Social Survey Ineke Stoop, Jaak Billiet, Achim Koch, Rory Fitzgerald
title_full_unstemmed Improving survey response lessons learned from the European Social Survey Ineke Stoop, Jaak Billiet, Achim Koch, Rory Fitzgerald
title_short Improving survey response
title_sort improving survey response lessons learned from the european social survey
title_sub lessons learned from the European Social Survey
topic Antwortverweigerung (DE-588)4343644-4 gnd
Non-response-Problem (DE-588)4133974-5 gnd
Umfrage (DE-588)4005227-8 gnd
topic_facet Antwortverweigerung
Non-response-Problem
Umfrage
Europa
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020489614&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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AT billietjaak improvingsurveyresponselessonslearnedfromtheeuropeansocialsurvey
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AT fitzgeraldrory improvingsurveyresponselessonslearnedfromtheeuropeansocialsurvey