The global business handbook the eight dimensions of international management

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Veröffentlicht: Farnham [u.a.] Gower 2009
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Datensatz im Suchindex

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adam_text Contents List of Figures / v List of Tables xi Contributors xiii Acknowledgements v.v; The Eight Dimensions of International Business xxiii David J. New lands and Mark I Hooper DIMENSION 1: INTERNATIONAL PERSPECTIVES 1 International Business - Operating Abroad 3 David Trigg and Marie C. Trigg 2 International Strategy Management 17 Mark J. Hooper 3 International Business Ethics 29 David Kimber and Fran Siemensma DIMENSION 2: RELATIONSHIP MANAGEMENT 4 Inter-Firm Collaboration and Partnering: A Key Competence to Satisfy Demand 43 Maria Veludo 5 International Negotiation 69 Brooks C. Holtom DIMENSION 3: SUPPLY CHAIN MANAGEMENT 6 Social and Environmental Management 89 Mark J. Hooper with Alkiviadis Tromaras 7 Managing Mergers and Acquisitions 123 Zoltan Antal-Mokos 8 Supply Chain Management 133 Douglas MacBeth 9 International Purchasing Management 147 David J. Newlands vi The Global Business Handbook 10 Reverse Logistics 159 Isabel Fernandez DIMENSION 4: REGIONAL AND COUNTRY SPECIFIC DIFFERENCES 11 Human Resource Management s Relationship to Company Performance 175 Nada Zupan 12 International Human Resource Management 191 Hedley Malloch 13 Employment Relations in a Global Networked Economy 211 Sandra Jones 14 Human Resources Management Practices within Japanese Companies 227 Peter Firkola DIMENSION 5: MARKETING AND SALES 15 Doing Business in Western Europe 243 Simon A. Mereado 16 Doing Business in NAFTA 265 Coral R. Snodgrass 17 Direct Marketing - A Global Perspective 277 Tim Lyons 18 Retail Merchandising and Sales Promotions 289 Mayo de Juan Vigaray and Beyza Gultekin 19 Services Marketing: An Overview and Relational Approach of the B2B Setting 307 Ruben Chumpitaz and Nicholas G. Paparoidamis DIMENSION 6: COST MANAGEMENT 20 Strategic Cost Management 325 Roby B. Sawyers 21 Strategic Management of Not-for-Profit Organizations 337 Steve Mo Hoy DIMENSION 7: INNOVATION AND QUALITY 22 The Quality Management Situation - An Introduction 353 Kevin Laframboise Contents vii 23 Technology and Innovation Management 369 David J. Newlands 24 Managing Knowledge Strategically 397 Sandra Jones 25 Tacit Knowledge and Implicit Learning 411 Keith Dawes DIMENSION 8: BUSINESS TRANSFORMATION 26 Service Operations Management 431 Erkan Bayraktar 27 International Transportation, Shipping and Logistics 451 Phil Scott 28 Supplier Development 471 David J. Newlands 29 International Entrepreneurship: Developing Cross-cultural Entrepreneurial Competence 519 Olga Muzychenko 30 Change Management - Realizing the Transformation 535 David J. Newlands 31 International Business Training using a Supply Chain Game 557 David J. Newlands Index 569 List of Figures 0.1 The eight dimensions of international management xxiv 1.1 Typical evolution of multinational corporation 11 2.1 The relationship of change forces to organizational actions 21 2.2 Environmental forces and strategic reaction 23 2.3 Strategic commitment options available to companies 24 2.4 The evolution of RTAs 1948-2006 27 3.1 A decision-making diagram 36 3.2 A stakeholder map 38 3.3 A sustainability diagram 39 4.1 A conceptual framework to analyse inter-firm collaboration in industrial markets 57 4.2 Contextual factors framework 60 5.1 Dual concerns model 73 5.2 Used textbook negotiation (a) 77 5.3 Used textbook negotiation (b) 77 5.4 Used textbook negotiation (c) 78 6.1 The increase in CO2 emissions from 1751 to 2003 93 6.2 Air pollution in Hong Kong observed in February 2008 98 6.3 Aeroplane condensation trails across the English Channel 99 6.4 The cycle of acidic compounds and acid rain types 101 8.1 Organizational tasks 136 8.2 Logistics hub and spoke 137 8.3 International Trade INCO terms 139 8.4 Modified Kraljic portfolio 144 10.1 Total costs of e-returns, 1999-2003 166 10.2 Value recovery activities 167 11.1 Model of high performance 177 11.2 Types of employment relationships 178 11.3 Main HRM issues in gaining competitive advantage through people 179 11.4 HRM approaches matrix 182 11.5 HR strategy formulation 185 13.1 Industrial relations model 212 13.2 Human resource model 213 13.3 Mutual gains/partnership model 214 13.4 Network framework 215 17.1 The impact of the global environment on direct marketing - company 280 20.1 The value chain 328 20.2 The cost and process dimensions of activity-based costing 331 20.3 The balanced scorecard approach to performance measurement 333 20.4 Contemporary view of the costs of quality 335 21.1 Competitive forces in industry 340 22.1 Supply chain process 359 x The Global Business Handbook 22.2 Process management 360 22.3 Cause and effect diagram 363 22.4 Pareto chart 364 22.5 Scatter diagram 364 23.1 Key performance metric improvement over time - satisfaction, success and failure adapted 374 23.2 Greenfield s sequential curvilinear performance improvement model 375 23.3 Copying designs 377 23.4 Design leadership 378 23.5 Traditional product development 381 23.6 Concurrent engineering 382 23.7 Theoretical product life cycle 387 23.8 Model T product life cycle 387 24.1 Community of practice process 405 26.1 Relationship between services employment and national income 433 27.1 A schematic of a simplified supply chain as a total system 455 27.2 The use of satellite communications to support information linkages required between manufacturers and distributors 459 27.3 Costs and benefits model 465 28.1 The need for change 480 28.2 Ford Motor Company s expenditure on minority suppliers (1991-2004) 487 28.3 A 2x2 matrix of high and low awareness and competence. 498 28.4 Overlay of hypothetical facilitating and facilitator preparation profiles on the managerial grid 506 28.5 A depiction of Barrington s proposed hierarchy 507 29.1 Interrelationship between culture, entrepreneurial competencies and entrepreneurial tasks and the role of cross-cultural entrepreneurial competence 527 29.2 Cross-cultural entrepreneurial competence 528 30.1 Awareness and capability matrix 547 31.1 A representation of a supply chain 559 31.2 Stages of developing integrated supply chain 563 31.3 Management planning using MRP to push materials through a supply chain 565 List of Tables 2.1 The economic power of MNCs 18 2.2 Example SWOT analysis for Apple Computers and Canon 20 2.3 A comparison of cultural values 26 3.1 Petrick and Quinn s business ethics orientation model 30 4.1 A framework for understanding partnering 49 6.1 Data from ICEER from 2005 in UK 111 10.1 Scope and treatment rates: Art. 7 of the WEEE Directive 163 13.1 Questions with yes and no frames 219 15.1 National population and gross domestic product (GDP) in the WE20, 2006 250 15.2 Gross domestic product per capita in the WE20 ($PPP), 2005 251 15.3 GDP growth rates (year-on-year) in the WE20, 1996-2006 252 15.4 Applied VAT rates (%) in the WE20, as at 1 January 2006 253 15.5 Corporation tax rates (%) in the WE20, as at 1 January 2006 254 18.1 International Mother s and Father s Day dates used by retailers to remind consumers that time passes 290 26.1 Facility location issues based on service types 437 29.1 Task specific elements of cross-cultural entrepreneurial competence and corresponding competence clusters 529
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spellingShingle The global business handbook the eight dimensions of international management
Multinationales Unternehmen
International business enterprises Management
International trade
Internationales Management (DE-588)4114040-0 gnd
Multinationales Unternehmen (DE-588)4075092-9 gnd
subject_GND (DE-588)4114040-0
(DE-588)4075092-9
(DE-588)4143413-4
title The global business handbook the eight dimensions of international management
title_auth The global business handbook the eight dimensions of international management
title_exact_search The global business handbook the eight dimensions of international management
title_full The global business handbook the eight dimensions of international management ed. by David J. Newlands ...
title_fullStr The global business handbook the eight dimensions of international management ed. by David J. Newlands ...
title_full_unstemmed The global business handbook the eight dimensions of international management ed. by David J. Newlands ...
title_short The global business handbook
title_sort the global business handbook the eight dimensions of international management
title_sub the eight dimensions of international management
topic Multinationales Unternehmen
International business enterprises Management
International trade
Internationales Management (DE-588)4114040-0 gnd
Multinationales Unternehmen (DE-588)4075092-9 gnd
topic_facet Multinationales Unternehmen
International business enterprises Management
International trade
Internationales Management
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