Enterprise governance and enterprise engineering

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1. Verfasser: Hoogervorst, Jan A. P. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: [Berlin u.a.] Springer 2009
Schriftenreihe:The enterprise engineering series
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adam_text Contents Preface ............................ ..................... XV Learning Objectives ...... ....................xix Part I: Basic Concepts 1. Introduction ................................................................................................ 3 1.1 Our Central Themes ........................................................................... 3 1.1.1 A World of Problems ................................................................. 3 1.1.2 Enterprises as Organized Complexities: Enterprise Governance and Enterprise Engineering as Crucial Concepts ....................... 4 1.1.3 Enterprise Engineering ............................................................... 7 1.2 Growing Attention to Governance .................................................... 9 1.2.1 Three Governance Themes ......................................................... 9 1.2.2 The Difference Between Governance and Management ........... 12 1.3 Relationships Between Governance Perspectives ............................ 13 1.3.1 Corporate Governance and IT Governance Relationship .......... 14 1.3.2 Corporate Governance and Enterprise Governance Relationship ................................................................................ 15 1.3.3 IT Governance and Enterprise Governance Relationship .......... 16 1.4 Design- and Competence-Oriented Governance ............................. 17 1.4.1 The Focus on Enterprise Design ................................................ 17 1.4.2 Enterprise Governance Competence .......................................... 19 1.5 Outline of Further Chapters .............................................................. 21 2. Mechanistic and Organismic Perspectives on Governance .................... 25 2.1 Mechanistic Thinking ......................................................................... 25 2.1.1 Characteristics of Western Thought ........................................... 25 2.1.2 The Mechanistic World View .................................................... 27 2.1.3 Mechanistic Thinking Manifest in Enterprises .......................... 29 2.1.4 Elements of Eastern Thought ..................................................... 35 2.2 Limits to Mechanistic Thinking ........................................................ 39 2.2.1 Uncertainty and Interconnectedness ........................................... 40 2.2.2 Complexity, Dynamics and Uncertainty .................................... 42 2.3 The Myth of Traditional Control ...................................................... 46 2.3.1 Planning and Performance Targets ............................................ 46 2.3.2 Managing People Rather than Process Capabilities ................... 48 2.3.3 Management Accounting ........................................................... 49 2.3.4 Strategy Evolvement .................................................................. 52 2.3.5 Emergence .................................................................................. 55 viii Contents 2.4 The Organismic Perspective .............................................................. 57 2.4.1 The Human-Centered Approach: Employee Involvement ......... 58 2.4.2 Productivity ................................................................................ 59 2.4.3 Quality ........................................................................................ 61 2.4.4 Service ........................................................................................ 62 2.4.5 Enterprise Learning and Innovation ........................................... 63 2.4.6 Self-Organization: Addressing Complexity, Dynamics and Uncertainty .......................................................................... 66 2.4.7 Human Resources Engagement .................................................. 68 2.5 The Fundamental Choice ................................................................... 71 2.5.1 The Mechanistic and Organismic Perspectives Summarized .... 71 2.5.2 From Mechanistic to Organismic Ways of Organizing ............. 73 2.5.3 Our Own Position ....................................................................... 75 3. Enterprise Essentials .................................................................................. 79 3.1 Core Aspects of an Enterprise ........................................................... 79 3.1.1 What is an Enterprise? ................................................................ 79 3.1.2 The Industrial Revolution: The Birth of Enterprises .................. 81 3.1.3 Functionalization and Coordination; Differentiation and Integration ............................................................................ 83 3.1.4 Are General Theories Possible about Enterprises? .................... 85 3.2 Enterprise Development. .................................................................... 87 3.2.1 The Modern Enterprise Context ................................................. 87 3.2.2 Strategy Development ................................................................ 94 3.2.3 Important Strategic Choices: Position and Perspective ............. 97 3.2.4 Conditions for Implementing Strategic Choices Successfully ................................................................................ 98 3.2.5 Central Governance and Local Freedom .................................... 101 3.2.6 Enterprise Alignment and Enterprise Enablement ..................... 104 3.3 Employee Behavior and the Behavioral Context .............................105 3.3.1 Characteristics of Employee Behavior ....................................... 105 3.3.2 Behavioral Context ..................................................................... 107 3.4 Paradigm Shifts ...................................................................................114 4. System Thinking .........................................................................................117 4.1 Core Aspects of System Thinking .....................................................117 4.1.1 Organized Complexity Recalled ................................................ 117 4.1.2 What is a system? .......................................................................118 4.1.3 Structural-Functionalistic and Interpretative System Views ...... 119 4.1.4 System Dynamics ....................................................................... 122 4.1.5 Closed, Open and Adaptive Systems .........................................124 4.1.6 Unity and Integration: Coherence and Consistency ...................125 4.2 Architecture and Architecturing __________...._____.__________125 4.2.1 Fundamental System Perspectives: Function and Construction 125 4.2.2 Architecture as a Normative Concept ........................................ 127 Contents ix 4.2.3 The Phases of System Realization ............................................. 129 4.2.4 Architecturing ............................................................................. 130 4.2.5 Areas of Concern and Design Domains ..................................... 132 4.2.6 Generic System Design Concept and Process ............................ 136 4.2.7 The Architecturing Process ........................................................ 138 4.2.8 Publication of Architecture Principles ....................................... 139 4.2.9 Architecture Framework ............................................................. 141 4.3 System Thinking and Emerging Enterprise Developments ...........143 4.3.1 System Thinking Criticized ........................................................ 143 4.3.2 In Defense of the System View .................................................. 147 Part П: Governance Themes 5. Corporate Governance ...............................................................................153 5.1 Introduction ........................................................................................153 5.2 The Emergence of the Corporate Governance Theme ...................155 5.2.1 Public Enterprises and Shareholders .......................................... 155 5.2.2 The Agency Problem : The First Crisis in Corporate Governance ................................................................................. 156 5.2.3 Financial Scandals: The Second Crisis in Corporate Governance ................................................................................. 158 5.3 Corporate Governance Basic Elements ............................................160 5.3.1 The Corporate Governance Structure ......................................... 160 5.3.2 Forms of Ownership ................................................................... 162 5.4 Corporate Governance Reform .........................................................163 5.4.1 The Primary Focus of Reform .................................................... 163 5.4.2 Core Elements of the Proposed Reform ..................................... 164 5.4.3 The Sarbanes-Oxley Legislation ................................................ 167 5.5 Comments on the Proposed Reform .................................................168 5.5.1 The One-Sidedness of the Shareholder Perspective ...................168 5.5.2 The Economic Value Criterion is Unsuitable for Governance... 169 5.5.3 Sarbanes-Oxley Legislation: Bureaucracy and Juridicalization 171 5.5.4 External Auditing: High Costs and Questionable Value ............ 172 5.5.5 Rules and Procedures: Back to the Machine Bureaucracy .........174 5.5.6 Stringent Legislation: Risk-Avoidant Behavior ......................... 174 5.5.7 Rules and Legislation: Will they Work? .................................... 175 5.5.8 The Limitations of the Financial/Economic Corporate Governance Focus and the Necessity for Enterprise Governance ................................................................................. 177 5.6 Frameworks for Corporate Governance ..........................................178 5.6.1 The COSO Initiative ................................................................... 178 5.6.2 The COSO Framework ...............................................................179 5.6.3 Is the COSO Approach Adequate? ............................................ 180 5.6.4 Other Governance Frameworks ................................................. 182 χ Contents 5.7 Corporate Governance: How to Arrange it? ...................................184 5.7.1 Compliance: Financial Reporting ............................................... 184 5.7.2 Compliance: Internal Control .....................................................185 5.7.3 Design Principles for Compliance .............................................. 187 6. IT Governance ............................................................................................189 6.1 Introduction ........................................................................................189 6.1.1 Definition of Terms .................................................................... 189 6.1.2 Why IT Governance? ................................................................. 191 6.2 IT Dynamics and the Governance Paradox .....................................192 6.2.1 IT Dynamics ............................................................................... 193 6.2.2 Coordination, Cooperation and Collaboration ........................... 194 6.2.3 IT Governance Paradox .............................................................. 195 6.3 IT Governance Perspectives ..............................................................198 6.3.1 IT Alignment .............................................................................. 198 6.3.2 IT Enablement ............................................................................202 6.3.3 Information Economics ..............................................................204 6.4 The Mechanistic IT Governance Approach .....................................206 6.4.1 Core Aspects of the Structural, Management-Oriented View on IT Governance .......................................................................206 6.4.2 The Focus on Form Rather than Content ...................................210 6.4.3 IT Performance in Terms of Enterprise Value? .........................212 6.5 The Necessary Focus on Design .........................................................213 6.5.1 Limitations of Structural, Management-Oriented IT Governance .................................................................................213 6.5.2 Alignment, Enablement and the Value of IT Resulting from Design ................................................................................215 6.5.3 Contextual Conditions for Effective Governance ......................219 6.6 IT Governance Competencies ...........................................................220 6.6.1 Core Competencies of IT Governance ......................................221 6.6.2 IT Strategy and Architecture Competence .................................222 6.6.3 IT Architecture Management .....................................................228 6.6.4 IT Project Portfolio Management Competence ..........................229 6.6.5 IT Program Management Competence ......................................232 6.6.6 Design Domains and IT Architecture .........................................232 6.6.7 The Collaborative, Iterative and Concurrent Character of Activities ................................................................................234 6.6.8 IT Governance Process and Formal Meetings ...........................237 6.6.9 Support Competencies ................................................................241 6.7 Organizing: Central Governance ......................................................242 6.7.1 Demand-Supply Interface ..........................................................242 6.7.2 The Necessary Shift to Central Governance ..............................244 6.7.3 Implementing the Three Core Competencies .............................245 6.7.4 The (Economic) Importance of IT Architecture and Central Governance .................................................................................246 Contents xi 6.8 Reducing IT Legacy Complexity .......................................................247 6.8.1 Defining IT Legacy Complexity ................................................247 6.8.2 IT Governance and Legacy Complexity ....................................248 6.8.3 Financiais: The Legacy Trap ......................................................249 6.8.4 Business Considerations .............................................................249 6.8.5 The Transition to IT Commodity Infrastructure and Services ... 251 6.8.6 Summary: Guiding Principles ....................................................252 6.9 IT Governance Framework and Maturity Levels ...........................253 6.9.1 The CobiT Framework ...............................................................254 6.9.2 CMM Maturity Levels ................................................................256 6.9.3 Is the CobiT Framework Adequate? ..........................................256 6.9.4 Our Own Perspective on IT Governance Maturity ....................258 7. Enterprise Governance ..............................................................................261 7.1 Introduction ........................................................................................261 7.1.1 Why Enterprise Governance? .....................................................261 7.1.2 Enterprise Challenges .................................................................262 7.1.3 Enterprise Governance: Competence and Design Focus ...........263 7.1.4 Enterprise Engineering: Answering the Need for a New Approach ....................................................................................265 7.2 Enterprise Ontology ...........................................................................266 7.2.1 Theory ........................................................................................267 7.2.2 Methodology ..............................................................................276 7.2.3 Business Rules ............................................................................288 7.2.4 Enterprise Design Process and the Role of Architecture ...........292 7.2.5 Benefits of the Enterprise Engineering Approach .....................295 7.3 Enterprise Architecture and Design Domains .................................296 7.3.1 Different Perspectives on Enterprise Architecture .....................296 7.3.2 Architecturing .............................................................................297 7.3.3 Main Enterprise Design Domains ..............................................299 7.3.4 Business Design Domains and Business Architecture ...............302 7.3.5 Organization Design Domains and Organization Architecture . 305 7.3.6 Information Design Domains and Information Architecture .....309 7.3.7 Technology Design Domains and Technology Architecture .....311 7.3.8 Two Hypothetical Firms: The Importance of Unity and Integration Illustrated ..........................................................311 7.4 Enterprise Governance Competencies .............................................314 7.4.1 The Competence-Oriented Governance Approach ....................314 7.4.2 Core Competencies of Enterprise Governance ..........................315 7.4.3 Enterprise Strategy and Architecture Development, High-Level Design .....................................................................317 7.4.4 Enterprise Architecture Management .........................................320 7.4.5 Enterprise Project Portfolio and Program Management ............321 xii Contents 7.4.6 Enterprise Development: The Role of the Governance Competence Illustrated ...............................................................323 7.4.7 Enterprise Governance Process and Formal Meetings ...............325 7.4.8 Enterprise Governance Maturity ................................................329 7.5 Service-oriented Architecture and Enterprise Governance ...........331 7.5.1 The Service-Oriented Concept ...................................................331 7.5.2 Service-Oriented Architecture and Enterprise Process Execution ....................................................................................333 7.5.3 Service-Oriented Architecture and Enterprise Governance .......335 7.6 Competencies at the Personal Level .................................................337 7.6.1 Dimensions of Personal Competencies ......................................337 7.6.2 Competencies of the Enterprise Architect ..................................339 8 The Praxis Illustrated .................................................................................343 8.1 Open Energy Market Challenges for EnerServe .............................343 8.1.1 Core Activity Domains and the Fundamental Design Principle 343 8.1.2 EnerServe s Transformation ......................................................344 8.1.3 The Switching Process ...............................................................345 8.1.4 New Perspectives .......................................................................346 8.1.5 Strategic Choices ........................................................................349 8.1.6 Areas of Concern ........................................................................350 8.2 EnerServe s New Requirements ........................................................353 8.2.1 Functional and Constructional Requirements ............................353 8.2.2 Requirements Management ........................................................355 8.2.3 IT Development and Operational Management Requirements.. 356 8.2.4 New EnerServe Arrangements: Its New Design ........................356 8.3 EnerServe s Ontology. ........................................................................358 8.3.1 Interaction Model and Process Models ......................................358 8.3.2 State Model .................................................................................362 8.3.3 Additional Transactions ............................................................. 363 8.3.4 Interstriction Model ....................................................................364 8.3.5 Action Model and Business Rules .............................................365 8.3.6 Process Models and the Definition of Services ..........................366 8.3.7 Actor Roles and Functional Entities ...........................................367 8.4 Enterprise Architecture for EnerServe ............................................368 8.4.1 From Enterprise Ontology to Implementation ...........................368 8.4.2 Requirements and Architecture ..................................................369 8.4.3 Architecture Definition and Publication ....................................370 8.4.4 Business Architecture .................................................................372 8.4.5 Organization Architecture ..........................................................374 8.4.6 Information Architecture ............................................................378 8.4.7 IT Architecture ...........................................................................380 8.4.8 Architecture Principles and Areas of Concern ...........................385 8.4.9 EnerServe s legacy IT Systems Complexity and Service Oriented Architecture .................................................................388 Contents xiii 8.5 EnerServe s Commodity Infrastructure and Services ....................387 8.6 High-level Construction Models ........................................................392 8.7 Reflection .............................................................................................394 References ..........................................................................................................397 Index ...................................................................................................................415 About the Author ...............................................................................................429
any_adam_object 1
author Hoogervorst, Jan A. P.
author_facet Hoogervorst, Jan A. P.
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dewey-ones 658 - General management
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dewey-sort 3658.4012
dewey-tens 650 - Management and auxiliary services
discipline Wirtschaftswissenschaften
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oclc_num 318215348
open_access_boolean
owner DE-91
DE-BY-TUM
DE-N2
DE-355
DE-BY-UBR
DE-83
owner_facet DE-91
DE-BY-TUM
DE-N2
DE-355
DE-BY-UBR
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physical XXV, 428 S. Ill., graph. Darst.
publishDate 2009
publishDateSearch 2009
publishDateSort 2009
publisher Springer
record_format marc
series2 The enterprise engineering series
spellingShingle Hoogervorst, Jan A. P.
Enterprise governance and enterprise engineering
Corporate Governance stw
Deregulierung stw
EU-Staaten stw
Energiemarkt stw
Informationsmanagement stw
Reorganisation stw
Unternehmensplanung - Corporate Governance
Unternehmensplanung - Corporate Network - Computerarchitektur
Versorgungswirtschaft stw
Corporate Network (DE-588)4402944-5 gnd
Corporate Governance (DE-588)4419850-4 gnd
Computerarchitektur (DE-588)4048717-9 gnd
Unternehmensplanung (DE-588)4078609-2 gnd
subject_GND (DE-588)4402944-5
(DE-588)4419850-4
(DE-588)4048717-9
(DE-588)4078609-2
title Enterprise governance and enterprise engineering
title_auth Enterprise governance and enterprise engineering
title_exact_search Enterprise governance and enterprise engineering
title_full Enterprise governance and enterprise engineering Jan A. P. Hoogervorst
title_fullStr Enterprise governance and enterprise engineering Jan A. P. Hoogervorst
title_full_unstemmed Enterprise governance and enterprise engineering Jan A. P. Hoogervorst
title_short Enterprise governance and enterprise engineering
title_sort enterprise governance and enterprise engineering
topic Corporate Governance stw
Deregulierung stw
EU-Staaten stw
Energiemarkt stw
Informationsmanagement stw
Reorganisation stw
Unternehmensplanung - Corporate Governance
Unternehmensplanung - Corporate Network - Computerarchitektur
Versorgungswirtschaft stw
Corporate Network (DE-588)4402944-5 gnd
Corporate Governance (DE-588)4419850-4 gnd
Computerarchitektur (DE-588)4048717-9 gnd
Unternehmensplanung (DE-588)4078609-2 gnd
topic_facet Corporate Governance
Deregulierung
EU-Staaten
Energiemarkt
Informationsmanagement
Reorganisation
Unternehmensplanung - Corporate Governance
Unternehmensplanung - Corporate Network - Computerarchitektur
Versorgungswirtschaft
Corporate Network
Computerarchitektur
Unternehmensplanung
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017078508&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv AT hoogervorstjanap enterprisegovernanceandenterpriseengineering