Pricing making profitable decisions

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1. Verfasser: Monroe, Kent B. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Boston u. a. McGraw-Hill Irwin 2005
Ausgabe:3. ed.; International editions
Schriftenreihe:McGraw-Hill higher education
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adam_text BRIEF CONTENTS SECTION ONE INTRODUCTION 1 1 Effective Pricing Management 2 SECTION TWO ECONOMIC FOUNDATIONS OF PRICING THEORY 25 2 The Economics of Price Determination 26 3 The Economics of Information 55 4 Signaling and Managing Competition 77 SECTION THREE UNDERSTANDING CUSTOMER AND BUYER BEHAVIOR 101 і Behavioral Foundations for Pricing Management 102 6 Pricing Practices that Endanger Profits 128 Ί Price and Customer s Perceptions of Value 158 8 Customer Value Analysis 191 9 Research Methods for Pricing Decisions 2І9 SECTION FOUR PROFITABILITY ANALYSIS FOR PRICING DECISIONS 253 10 The Role of Costs in Pricing Decisions 255 11 Using Leverage for Developing Pricing Strategies 282 12 Marketing Profitability Analysis 314 XVI Brief Contents xvii SECTION FIVE DEVELOPING PRICING STRATEGIES 345 13 Experience Curve Pricing 347 14 Pricing Over the Product Life Cycle 365 15 Product-Line Pricing 395 SECTION SIX MANAGING THE PRICING FUNCTION 431 16 Developing a Price Structure 435 17 Pricing to and through the Channel 470 18 Legal Aspects of Pricing Strategy 509 SECTION SEVEN SPECIAL TOPICS ON PRICING 545 19 Auctions and Competitive Bidding 546 20 Extending the Concepts of Strategic Pricing 562 21 Pricing on the Internet 596 SECTION EIGHT RECOMMENDATIONS 617 22 Guidelines for Better Pricing Decisions 618 GLOSSARY 634 INDEX 644 CONTENTS SECTION ONE INTRODUCTION 1 Chapter 1 Effective Pricing Management 2 The Role of Price 4 The Definition of Price 5 Pricing Terms 5 Ways to Change Price 5 Importance of Price Decisions 8 Faster Technological Progress 9 Proliferation of New Products 9 Increased Demand for Services 9 Increased Global Competition 10 The Changing Legal Environment 10 Economic Uncertainty 10 Summary II Conceptual Orientation to Pricing 11 Implications of Current Pricing Decisions і 2 Demand Implications 13 Cost Implications 14 Marketing and Distribution Strategy Implications 16 Proactive Pricing 17 Managerial Pricing Orientation 18 The Three Levels of Pricing Management 19 Level 1: Understanding the Economic and Competitive Environment 20 Level 2; Developing Product and Market Pricing Strategy 20 Level 3: Administering the Pricing Process 21 Summary 21 Discussion Questions 22 Suggested Readings 23 SECTION TWO ECONOMIC FOUNDATIONS OF PRICING THEORY 25 Chapter 2 The Economics of Price Determination 26 Price Determination in Theory 26 The Profit-Maximizing Firm 27 Challenges to the Profit Maximization Objective 29 Coiporate and Pricing Objectives 30 Profitability Objectives 30 Volume-Based Objectives 32 Competitive Objectives 32 Establishing Relevant Pricing Objectives 33 Market Structure: Degree of Competition 35 Perfect Monopoly 36 Perfect and Imperfect Competition 36 Monopolistic Competition 37 Oligopoly 37 The Laws of Supply and Demand 38 The Law of Demand 38 The Law of Supply 38 Equilibrium: The Intersection of Supply and Demand 39 Economie Theory of Buyer Behavior 39 Åssumptians 40 Solution 41 Some Useful Concepts from Price Theory 42 »Mi Contents xix Demand Elasticity 42 Relationships among the Elasticities of Demand 46 Revenue Concepts 47 Consumers Surplus 50 Summary 51 Discussion Questions 52 Suggested Readings 53 Chapter 3 The Economics of Information 55 Some Pricing Anomalies 56 Possible Reasons for Observed Pricing Anomalies 59 Do Buyers Learn through Experience? 60 Economics of Information 63 Stigler s Model 63 Nelson s Contribution 65 Implications for Buyers Search Behaviors 67 Nature and Extent of Buyer Search 69 Buyers Information Search and Pricing Decisions 72 Do Managers Misread Buyer Search? 74 Summary 74 Discussion Questions 75 Suggested Readings 76 Chapter 4 Signaling and Managing Competition 77 Adverse Selection 78 Types of Quality Signals SO Low Price versus High Price SI Brand Equity 83 Warranties and Guarantees 85 Summary 86 Moral Hazard 86 Price Premiums 87 Product Warranties and Guarantees 88 Summary of Information Asymmetry 89 Competitive Signaling 89 Avoiding Price Wars 92 Negative Effects of Price Wars 92 Causes of Price Wars 93 Staying Out of Price Wars 94 Summary 97 Discussion Questions 98 Suggested Readings 98 SECTION THREE UNDERSTANDING CUSTOMER AND BUYER BEHAVIOR 101 Chapter 5 Behavioral Foundations for Pricing Management 102 Perception 103 Traditional Model 103 Criticism of the Model 104 Multidimensional Role of Price on Buyers Perceptions і 05 Psychophy sics of Prices 108 Processing of Prices as Numerical Information 109 Numerical Cognition Processes HO Complexity of Numerical Information 111 Comparing and Discriminating Numbers 111 Implications for Pricing Management 112 Analysis of the Effects of Odd Prices 113 The Odd Effect 113 Perceptual and Cognitive Effects 113 Sales and Profit implications 116 Price Awareness 119 xx Contents Remembering versus Knowing 121 Conscious versus Nonconscious Price Information Processing 122 Assessing Buyers Processing of Price Information 123 Commonly Used Measures of Price Awareness 124 Summary 125 Discussion Questions 126 Suggested Readings 127 Chapters Pricing Practices that Endanger Profits 128 Reference Prices 128 A Brief Historical Perspective 128 Theoretical Bases for Reference Prices 130 Integrating the Theories 135 Implications for Pricing Strategies and Tactics 136 Product-Line Pricing 136 Order of Presenting Prices 137 Introductory Pricing Strategies and Tactics 138 Price Thresholds 141 Absolute Price Thresholds 141 Differential Price Thresholds 145 Decomposing Price Elasticity 149 Summary 155 Discussion Questions 156 Suggested Readings 157 Chapter ? Price and Customer s Perceptions of Value 158 Price and Perceived Value 159 The Price-Perceived Quality Relationship 159 The Price-Perceived Monetary Sacrifice Relationship 163 Integrating .Price, Quality, and Sacrifice Information 168 Modeling the Price—Quality and Price-Sacrifice Trade-offs 169 The Effect of Time Pressure on Buyers Perceptions of Value 174 Decomposing Perceived Product Value 176 Acquisition Value 176 Transaction Value 177 Enhancing Transaction Value 179 Framing Price Offers and Price Changes 181 Comparative Price Advertising 183 Effects of Plausible Reference Prices 183 Effects of Implausible Reference Prices 184 Available Empirical Evidence 185 Tensile Price Claims 188 Summary 188 Discussion Questions 188 Suggested Readings 190 Chapters Customer Value Analysis 191 Vafoe Analysis Management 191 Value versus Price 193 Components of Perceived Acquisition Value 193 The Concept of Benefits 196 Improving Perceived Acquisition Value 197 The Five Steps of Value-Oriented Pricing 199 Step One: Conceptualize Customer Шие 199 Step Ћго: Understand the Key Value Driven for Customers 200 Step Three: Calculate Customer Value 201 Step Four: Communicate Value to Customers 212 Step Five: Develop Ways to Capture Customer Value 213 Contingency Value Pricing 214 Contents xxi Summary 216 Discussion Questions 217 Suggested Readings 217 Chapters Research Methods for Pricing Decisions 219 Pricing Strategy and Pricing Research 219 Some Fundamental Questions 220 Three Basic Pricing Research Issues 221 General Pricing Research Approaches 222 Surveys 222 Experimentation 224 Statistical Methods and Models 225 Panels 226 Some Specific Price Research Techniques 226 Estimating Price-Level Sensitivity (Absolute Price Thresholds) 227 Detennining Willingness to Buy 237 Estimating Sensitivity to Price Differences 239 Summary 248 Discussion Questions 250 Suggested Readings 251 SECTION FOUR PROFITABILITY ANALYSIS FOR PRICING DECISIONS 253 Chapter 10 The Role of Costs in Pricing Decisions 255 Cost Fundamentals 255 Buyers Cests 256 Competitors Costs 256 Suppliers Costs 256 Sellers Costs 257 Importance of Costs in Pricing 257 Cost Concepts and Classifications 258 Cost Concepts 259 Cost Behavior 261 Determinants of Cost Behavior 264 The Issue of Recovering Costs 266 Elements of Profitability 268 Breakeven Analysis 269 Profit Analysis 271 Extension of Breakeven Analysis 273 Some Useful Guidelines for Breakeven Analysis 275 Limitations of Breakeven Analysis 277 Summary 278 Discussion Questions 279 Suggested Readings 280 Chapter 11 Using Leverage for Developing Pricing Strategies 282 Operating Leverage 283 Testing Pricing Alternatives 285 Computing Necessary Volume Changes 287 Computing Required Price Elasticities 290 Financial Leverage 290 Combined Leverage 291 Requirements for Successful Price Reduction Strategies 292 Equal Profit Analysis 292 Extensions to the Analysis 296 Change in Unit Variable Casts 296 Change in Fixed Costs 296 Responding to a Competitive Price Decrease 297 The Effect of the Monetary Sales Mix 297 Pricing with Scarce Resources 301 The Problem of Common Resources 303 Resource Allocation Criteria 305 The Contribution per Resource Unit Criterion 306 xxii Contents Pricing the Product Line Using CPRU 307 Summary 309 Discussion Questions 311 Suggested Readings 312 Chapter 12 Marketing Profitability Analysis 314 Need for Marketing and Customer Cost Data 315 Responsibilities of Marketing and Distribution Management 316 Benefits of Marketing and Distribution Cost Data 317 Contributions to Pricing 318 Nature of Marketing Profitability Analysis 319 Marketing Cost Classifications 320 Contribution Approach 320 Net Profit Approach 322 Customer Profitability Analysis 328 The Concept of Customer Profitability 329 Enhancing Customer Profitability 333 Solutions for Unprofitable Customers 335 Improving Retail Management with Better Cost Information 337 Starting a Profitability Analysis Program 339 Summary 341 Discession Questions 341 Suggested Readings 343 SECTION FIVE DEVELOPING PRICING STRATEGIES 345 Chapter 13 Experience Carve Pricing 347 Tbe Phenomenon of the Experience Carve 348 Costs and Experience 349 Prices and Experience 351 Managing the Experience Effect 354 Types of Experience Curves 355 The Insatiable Appetite of Market Growth 355 Using Price to Increase Market Share 357 Summary 358 Discussion Questions 360 Appendix 360 Applying the Experience Curve 360 Relationship between b and the Experience Rate 361 Cost Estimation with Cost of First Unit Known 361 Finding the Experience Curve from Two Points 362 Developing Cost Estimates with a Unknown 362 Discussion Questions 364 Suggested Readings 364 Chapter 14 Pricing Over the Product Life Cycle 365 Product Life Cycles—The Conceptual Model 365 Development Stage 366 Introduction 367 Growth 367 Maturity 368 Saturation 363 Skakeout 368 Decline 368 Price Elasticity over the Product Life Cycle 368 Strategy Implications 370 Basie Pricing Decisions 371 New-Product Pricing 372 Factors to Consider When Pricing New Products 373 Estimating Demand for a Mew Product 374 Contents xxiii Selecting Probable Prices 376 Buyers Alternatives 376 • Pricing the Superiority Differential 377 Estimating Costs 378 Estimating the Price—Volume—Profit Relationship 380 Alternatíve Strategies for Pricing a New Product 380 Summary 384 Gillette s New Product Pricing 385 Pricing During Growth 387 Pricing During Maturity 388 Pricing a Declining Product 390 Focused Price Reductions 390 Base Product versus Option Prices 391 Channel Specific Pricing 392 Pricing According to Customers Perceived Values 392 Price Bundling 392 Product Redesign 392 Summary 393 Discussion Questions 393 Suggested Readings 394 Chapter 15 Product-Line Pricing 395 Nature of the Decision Problem 395 Conceptual Framework 397 Product-Line Examples 399 Determining End Prices and Price Differentials 400 End-Price Concept 400 Determining Price Differentials 402 Managing Quality Cues 403 Guidelines for Setting Price Differentials 405 Some Applications of Differential Pricing in a Frodaci Line 406 Price Bundling 409 Types of Price Bundling 410 Rationale for Price Bundling 411 Economics of Price Bundling 412 Developing a Price-Bundling Strategy 413 Step I: Define Customer Segment Targets 413 Step 2: Determine the Bundling Objectives 413 Step 3: Determine Demand Requirements for Each Objective 414 Step 4: Determine the Profitability of Alternative Strategies 415 Criteria for Selecting Products to Bundle 415 Presenting the Bundle Offer 416 Summary 419 Yield Management and Differential Pricing 420 The Nature of the Airline Pricing Problem 421 The General Perishable-Asset Revenue Management Problem 423 Conditions for Using ЋеМ Management 426 Benefits of a Revenue Management Pricing Program 429 Summary 430 Discussion Questions 430 Suggested Readings 431 SECTION SIX MANAGING THE PRICING FUNCTION 431 Chapter 16 Developing a Price Structure 435 Managing Transactions 435 An Overview of Discount Decisions 438 Trade or Functional Discounts 439 Promotional Discounts 440 Cash Discounts 440 Advance-Purchase Discounts 44Θ Peak-Load Pricing 441 xxi» Contents Quantity Discounts 442 An Example 442 Quantity Discount Structures 444 Nonlinear Pricing 444 All You Can Eat Pricing 448 A Simple Quantity Discount Model 449 Some Additional Managerial Issues 452 Pricing Special Orders 452 Legal Considerations 454 Cash Discounts and Credit Decisions 455 Reasons for Cash Discounts 456 Problems with Cash Discounts 457 Communicating the Value of a Cash Discount 457 Geographical Pricing Decisions 458 F.O.B. Origin Pricing 459 Delivered Pricing 459 Legal Considerations 464 Using Price Structure to Gain Competitive Advantage 465 Summary 467 Discossion Questions 468 Suggested Readings 468 Chapter 17 Pricing to and through the Channel 470 Trade and Functional Discounts 471 Legal status of Functional Discounts 471 Dual-Function Discounts 472 Guidelines for Setting Functional Discount Policy 474 Price Promotions and Deals 476 Incidence of Price Promotions 477 Effect of Price Promotions on Buyers Perceptions 478 Price Promotion as Price Discrimination 478 Price Promotion Decision Variables 479 Who Responds to Price Promotions? 481 The Tactics of Price Promotions 481 Some Perspectives on Price Promotions 486 Immediate Effects of Price Promotions 486 Intermediate Effects of Price Promotions 488 Long-Term Effects of Price Promotions 489 Summary 491 Estimating the Profitability of Price Promotions 491 Trade Promotions 496 Everyday Pricing versus High-Low Pricing 497 Price-Matching Guarantees 500 Effect on Competition and Market Prices 500 How Do Setters Apply Price-Matching Guarantees? 501 Customer Perceptions and Response to Price-Matching Guarantees 502 Development and the Future of Price- Matching Guarantees 503 Guidelines for Enhancing Distributor Performance 503 Sales Compensation Plans 505 Summary 506 Discussion Questions 507 Suggested Readings 508 Chapter 18 Leg^I Aspects of Pricing Strategy 509 An overview of Major Federal Laws Affecting Pricing 510 Collusion: Fixing Prices, Rivals, and Rules 511 Price Fixing 5ІЗ Exchanging Price Information 517 Parallel Pricing and Price Signaling 517 Contents xxv Predatory Pricing 517 Other Important Laws 520 The Nature of Price Discrimination 521 Provisions of the Robinson-Patman Act 522 Jurisdictional Defenses — Section 2(a) 524 The No Statutory Injury Defense 530 tte Affirmative Defenses 533 Guidelines for Justifying Price Differentials 536 Administrative Guidelines 537 Cost Justification Guidelines 537 Resale Price Maintenance 538 Deceptive Price Promotions 540 The Competition Act of Great Britain 541 Summary 541 Discussion Questions 542 Suggested Readings 542 SECTION SEVEN SPECIAL TOPICS ON PRICING 545 Chapter 19 Auctions and Competitive Bidding 546 Auctions 546 Types of Auctions 547 Elements of Auctions 54S Why Auctions Work 549 Fixed-Price Competitive Bidding 551 Prebid Analysis 553 Cost Estimation 555 Estimating the Probability of Winning 556 Problem of Determining Reasons for a Winning BU 556 Determining the Best Bid 55 7 Contingent Contract 559 Bidding with Capacity Constraints 560 Summary 560 Discussion Questions 561 Suggested Readings 561 Chapter 20 Extending the Concepts of Strategic Pricing 562 Pricing Services 563 Pricing Financial Services 566 Pricing Bank Card Services 568 Pricing Online Information Services 571 Pricing Professional Services 572 Pricing for Export Marketing 575 Product 576 Location of Production 576 Environmental Factors 576 Attitude toward Export Marketing 578 Distribution System 579 Gray Markets 579 Additional Pricing Issues 587 International Transfer Pricing 589 Summary 593 Discussion Questions 594 Suggested Readings 594 Chapter 21 Pricing on the Internet 596 Can the Internet Lead to Perfectly Competitive Prices? 597 Mining towards Perfect Information 597 Many Independent Buyers and Setters 598 Moving from Differentiated to Homogeneous Markets 599 Are Prices Lower on the Internet? 600 Why the Internei May Nat Lead to Lower Prices 601 Leveraging Pricing Opportunities on the latemet 6Ö2 Research and Testing Capabilities Ő02 mi Contents Customer Segmentation 603 Dynamic Pricing 603 Product Differentiation 604 Develop Brand Loyalty 605 Include Shipping and Handling in the Profitability Analysis 605 Create or Participate in Electronic Marketplaces 606 Innovative Internet Pricing Models 607 eBay s Trading Platform 607 Priceltne s Reverse Auctions 608 Legal Issues in internet Pricing 610 Price-Fixing 611 Predatory Pricing 612 Price Discrimination 613 Summary 613 Discussion Questions 614 Suggested Readings 615 SECTION EIGHT RECOMMENDATIONS 617 Chapter 22 Guidelines for Better Pricing Decisions 618 Four Bask Rules for Pricing 619 Know Your Costs 619 Know Your Demand 620 Know Your Competition and Your Market 620 Know Your Objectives 621 Criteria for Pricing Decisions 622 When Operating below Normal Capacity 622 When Operating at or Near Maximum Capacity 623 When Operating at Normal Capacity 623 Summary 623 Adaptive Pricing 623 Principles of Pricing Management 624 Providing a Basis for Effective Pricing Decisions 626 Determine Consistent Objectives 626 Establish a Pricing Research Program 626 Develop an Information System for Pricing 627 Reengineering the Pricing Process 629 Guidelines for Better Pricing Decisions 630 Discussions Questions 632 Glossary 634 Index 645
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spellingShingle Monroe, Kent B.
Pricing making profitable decisions
Pricing
Preispolitik (DE-588)4047118-4 gnd
Management (DE-588)4037278-9 gnd
subject_GND (DE-588)4047118-4
(DE-588)4037278-9
title Pricing making profitable decisions
title_auth Pricing making profitable decisions
title_exact_search Pricing making profitable decisions
title_full Pricing making profitable decisions Kent B. Monroe
title_fullStr Pricing making profitable decisions Kent B. Monroe
title_full_unstemmed Pricing making profitable decisions Kent B. Monroe
title_short Pricing
title_sort pricing making profitable decisions
title_sub making profitable decisions
topic Pricing
Preispolitik (DE-588)4047118-4 gnd
Management (DE-588)4037278-9 gnd
topic_facet Pricing
Preispolitik
Management
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