Tourism principles and practice

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Veröffentlicht: Harlow, England [u.a.] Prentice Hall Financial Times 2008
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adam_text CHRIS COOPER, JOHN FLETCHER, ALAN FYALL, DAVID GILBERT AND STEPHEN WANHILL DD FOURTH EDITION GUIDED TOUR XII CASE MATRIX XIV AUTHORS AND CONTRIBUTORS XVIII PREFACE XXI PUBLISHER S ACKNOWLEDGEMENTS XXIV ABBREVIATIONS XXVIII 0 AN INTRODUCTION TO TOURISM 2 CHRIS COOPER LEARNING OUTCOMES 2 INTRODUCTION 3 TOURISM - MYTHS AND REALITIES 3 THE SUBJECT OF TOURISM 5 A TOURISM SYSTEM 7 DEFINITIONS OF TOURISM 11 INTERRELATIONSHIPS AND CLASSIFICATIONS 15 CONCLUSION 20 ANNOTATED FURTHER READING 21 PART 1 TOURISM DEMAND 27 1 MANAGING TOURISM DEMAND 30 CHRIS COOPER LEARNING OUTCOMES 30 INTRODUCTION 31 MANAGING TOURISM DEMAND 31 DEFINITIONS OF TOURISM DEMAND 33 CONCEPTS OF TOURISM DEMAND 33 DEMAND SCHEDULES 36 CONCLUSION 38 ANNOTATED FURTHER READING 39 2 TOURISM CONSUMER BEHAVIOUR 42 CHRIS COOPER AND DAVID GILBERT LEARNING OUTCOMES 42 INTRODUCTION 43 THE INDIVIDUAL DECISION-MAKING PROCESS 43 THE FUNDAMENTALS OF CONSUMER BEHAVIOUR AND TOURISM 43 ENERGISERS AND EFFECTORS OF DEMAND 45 ROLES AND THE DECISION-MAKING PROCESS IN TOURISM 50 MODELS OF CONSUMER BEHAVIOUR IN TOURISM 54 THE BUYING DECISION PROCESS IN TOURISM 55 THE WAY FORWARD 64 CONCLUSION 65 ANNOTATED FURTHER READING 66 3 MEASURING DEMAND FOR TOURISM 72 CHRIS COOPER LEARNING OUTCOMES 72 INTRODUCTION 73 DEMAND FOR INTERNATIONAL TOURISM 73 DEMAND FOR DOMESTIC TOURISM * 77 USING TOURISM STATISTICS 82 RESEARCH-DRIVEN TOURISM MARKET INTELLIGENCE 83 THE RESEARCH PROCESS 84 CONCLUSION 91 ANNOTATED FURTHER READING 92 4 TOURISM DEMAND DETERMINANTS AND FORECASTING 96 CHRIS COOPER LEARNING OUTCOMES 96 INTRODUCTION 97 DETERMINANTS OF DEMAND FOR TOURISM 97 SUPPRESSED DEMAND FOR TOURISM 102 MACRO DETERMINANTS OF TOURISM DEMAND 103 STEP ANALYSIS 104 FORECASTING TOURISM DEMAND 107 CONCLUSION 117 ANNOTATED FURTHER READING 118 PART 2 THE TOURISM DESTINATION 125 THE ECONOMIC IMPACT OF TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION OVERVIEW THE GENERATION OF ECONOMIC IMPACTS BY TOURIST SPENDING LEAKAGES OF EXPENDITURE OUT OF THE LOCAL ECONOMY THE MEASUREMENT OF ECONOMIC IMPACT THE MULTIPLIER CONCEPT TYPES OF MULTIPLIER METHODOLOGICAL APPROACHES WEAKNESSES AND LIMITATIONS OF MULTIPLIER MODELS THE POLICY IMPLICATIONS OF MULTIPLIER ANALYSIS CONCLUSION ANNOTATED FURTHER READING 128 128 129 129 136 136 136 138 140 141 146 151 153 154 PHOTOGRAPH: FRUIT MARKET, CHENNAI, INDIA KATHERINE HARDING VIII CONTENTS 6 THE ENVIRONMENTAL IMPACT OF TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION ENVIRONMENTAL IMPACT ENVIRONMENTAL IMPACT ASSESSMENT THE EIA PROCESS ENVIRONMENTAL AUDITING ENVIRONMENTAL ACTION PROGRAMMES CONCLUSION ANNOTATED FURTHER READING 7 THE SOCIO-CULTURAL IMPACT OF TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION THE NATURE OF SOCIO-CULTURAL IMPACTS OF TOURISM APPROACHES TO THE STUDY OF SOCIO-CULTURAL IMPACTS OF TOURISM THE TOURISM DEVELOPMENT PROCESS THE PSYCHOLOGICAL BASIS OF TOURISM DEVELOPMENT THE SOCIOLOGICAL BASIS OF TOURISM DEVELOPMENT SOME GENERAL NEGATIVE SOCIO-CULTURAL IMPACTS OF TOURISM SOME SPECIFIC NEGATIVE SOCIO-CULTURAL IMPACTS OF TOURISM SOME GENERAL POSITIVE SOCIO-CULTURAL IMPACTS ASSOCIATED WITH TOURISM METHODS OF MEASURING THE SOCIO-CULTURAL 160 10 TOURISM UNDER CRISES BAS AMELUNG AND YEGANEH MORAKABATI 160 LEARNING OUTCOMES 161 INTRODUCTION 161 NATURAL AND MAN-MADE DISASTERS AND THE 165 TOURISM INDUSTRY 167 DESTINATION RISK 171 TOURISM AND TERRORISM 173 RISK PERCEPTION 179 CLIMATE CHANGE AND TOURISM 180 CONCLUSION 186 186 187 187 188 190 190 192 196 199 205 IMPACT OT TOURISM CONCLUSION ANNOTATED FURTHER READING SUSTAINABLE TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION HISTORICAL BACKGROUND DEFINITIONS OF SUSTAINABILITY DEFINITIONS OF SUSTAINABLE TOURISM SUSTAINABILITY OF TOURISM SUSTAINABILITY AS A STRATEGY CONCLUSION ANNOTATED FURTHER READING TOURISM AND DEVELOPMENT PLANNING JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION TOURISM AND ECONOMIC DEVELOPMENT THEORIES INTEGRATED PLANNING AND DEVELOPMENT DEVELOPMENT PLANNING LAYERS THE TOURISM DEVELOPMENT PLANNING PROCESS TOURISM DEVELOPMENT PLANNING: WHEN IT GOES WRONG CONCLUSION ANNOTATED FURTHER READING 206 208 210 214 214 215 215 216 218 219 236 238 239 244 244 245 245 250 259 260 269 273 274 PART 3 THE TOURISM SECTOR 11 ATTRACTIONS ALAN FYALL AND STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION THE NATURE AND PURPOSE OF ATTRACTIONS CHARACTERISTICS OF ATTRACTIONS NATURAL ATTRACTIONS MAN-MADE ATTRACTIONS DEVELOPING ATTRACTIONS MANAGING ATTRACTIONS CONCLUSION ANNOTATED FURTHER READING 12 ACCOMMODATION PAUL BARRON AND TOM BAUM LEARNING OUTCOMES INTRODUCTION ACCOMMODATION AND THE TOURISM PRODUCT DEFINING THE ACCOMMODATION SECTOR THE DISTINCTIVE NATURE OF ACCOMMODATION THE MANAGEMENT OF COMMERCIAL ACCOMMODATION SECTORAL OVERLAP SECTOR ORIGINS AND THE INFLUENCE OF THE USA QUALITY ISSUES AND GRADING IN THE ACCOMMODATION SECTOR THE ACCOMMODATION SECTOR AND ENVIRONMENTAL ISSUES INFORMATION TECHNOLOGY AND THE ACCOMMODATION SECTOR ; HUMAN RESOURCES AND THE ACCOMMODATION SECTOR CONCLUSION ANNOTATED FURTHER READING 13 INTERMEDIARIES ALAN FYALL AND STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION THE NATURE OF INTERMEDIATION THE ROLE OF THE RETAIL AGENT THE ROLE OF THE TOUR OPERATOR/WHOLESALER CONCLUSION ANNOTATED FURTHER READING 278 278 279 279 280 284 286 287 296 303 308 308 309 309 310 315 319 320 325 335 336 342 342 343 344 345 352 353 354 355 357 363 364 364 365 366 372 372 373 373 385 389 399 400 CONTENTS IX 14 TRANSPORTATION JOHN WESTLAKE AND DEREK ROBBINS LEARNING OUTCOMES INTRODUCTION TRANSPORT AS A COMPONENT OF THE TOURIST PRODUCT COMPONENTS OF THE TRANSPORTATION SYSTEM COMPETITOR ANALYSIS POLITICAL INFLUENCES ON TRANSPORT FOR TOURISM REGULATION OF COMPETITION FUTURE TRENDS CONCLUSION ANNOTATED FURTHER READING 15 PUBLIC SECTOR AND POLICY STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION PUBLIC POLICY FRAMEWORK ADMINISTRATIVE FRAMEWORK IMPACT OF THE PUBLIC SECTOR INTERVENTION POLICY CONCLUSION ANNOTATED FURTHER READING 16 DESTINATIONS ALAN FYALL AND STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION THE NATURE AND ROLE OF DESTINATIONS DESTINATION TRENDS. DESTINATION MANAGEMENT AND MARKETING CONCLUSION ANNOTATED FURTHER READING PART 4 MARKETING FOR TOURISM 17 MANAGING MARKETING FOR TOURISM DAVID GILBERT LEARNING OUTCOMES INTRODUCTION WHAT IS MARKETING? THE EVOLUTION OF MARKETING DEFINITIONS AND CONCEPTS OF MARKETING THE DIFFERENCES BETWEEN MARKETING AND SELLING DIFFERENT BUSINESS PHILOSOPHIES MARKETING ORIENTATION TOURISM AS A SERVICE PRODUCT TOURISM PRODUCTS AND RISK PLANNING THE SERVICE ENCOUNTER QUALITY MANAGEMENT MANAGEMENT TASKS THE ADOPTION OF A MARKETING ORIENTATION CRITICISMS OF THE MARKETING CONCEPT A SOCIETAL MARKETING APPROACH CONCLUSION ANNOTATED FURTHER READING 404 404 405 405 407 413 423 424 426 430 AO-T 438 438 439 439 444 448 462 463 464 474 474 475 475 481 491 497 499 505 510 510 511 511 511 513 516 516 518 520 523 524 526 535 536 537 539 540 541 18 MARKETING PLANNING DAVID GILBERT LEARNING OUTCOMES INTRODUCTION WHAT IS MARKETING PLANNING? THE MARKETING ENVIRONMENT OF THE ORGANISATION THE PURPOSE OF THE MARKETING PLAN SUCCESSFUL PLANNING STRUCTURE OF THE MARKETING PLAN CONCLUSION ANNOTATED FURTHER READING 19 MARKETING MIX APPLICATIONS DAVID GILBERT LEARNING OUTCOMES INTRODUCTION WHAT IS THE MARKETING MIX? PRODUCT PRICE PROMOTION PLACE (DISTRIBUTION) THE MARKETING MIX REVISITED: ARE THE FOUR PS SUFFICIENT? DESTINATION MARKETING CONCLUSION ANNOTATED FURTHER READING 20 INFORMATION TECHNOLOGY IN TOURISM DIMITRIOS BUHALIS LEARNING OUTCOMES INTRODUCTION INFORMATION COMMUNICATION TECHNOLOGIES AS A BUSINESS TOOL E-TOURISM: TOURISM AND INFORMATION COMMUNICATION TECHNOLOGIES E-TOURISM AND THE TOURISM INDUSTRY SECTORS CONCLUSION ANNOTATED FURTHER READING PART 5 TOURISM FUTURES 21 THE FUTURE OF TOURISM CHRIS COOPER LEARNING OUTCOMES INTRODUCTION APPROACHING THE FUTURE THE EXTERNAL ENVIRONMENT FOR TOURISM: FUTURE DRIVERS COMPONENTS OF THE TOURISM SYSTEM: FUTURE DRIVERS HUMAN RESOURCES FOR TOURISM CONCLUSION ANNOTATED FURTHER READING GLOSSARY INDEX 546 546 547 547 548 549 551 553 570 571 576 576 577 577 579 586 593 601 606 611 616 617 622 622 623 623 626 634 647 648 655 658 658 659 659 662 669 675 676 677 681 689
adam_txt CHRIS COOPER, JOHN FLETCHER, ALAN FYALL, DAVID GILBERT AND STEPHEN WANHILL DD FOURTH EDITION GUIDED TOUR XII CASE MATRIX XIV AUTHORS AND CONTRIBUTORS XVIII PREFACE XXI PUBLISHER'S ACKNOWLEDGEMENTS XXIV ABBREVIATIONS XXVIII 0 AN INTRODUCTION TO TOURISM 2 CHRIS COOPER LEARNING OUTCOMES 2 INTRODUCTION 3 TOURISM - MYTHS AND REALITIES 3 THE SUBJECT OF TOURISM 5 A TOURISM SYSTEM 7 DEFINITIONS OF TOURISM 11 INTERRELATIONSHIPS AND CLASSIFICATIONS 15 CONCLUSION 20 ANNOTATED FURTHER READING 21 PART 1 TOURISM DEMAND 27 1 MANAGING TOURISM DEMAND 30 CHRIS COOPER LEARNING OUTCOMES 30 INTRODUCTION 31 MANAGING TOURISM DEMAND 31 DEFINITIONS OF TOURISM DEMAND 33 CONCEPTS OF TOURISM DEMAND 33 DEMAND SCHEDULES 36 CONCLUSION 38 ANNOTATED FURTHER READING 39 2 TOURISM CONSUMER BEHAVIOUR 42 CHRIS COOPER AND DAVID GILBERT LEARNING OUTCOMES 42 INTRODUCTION 43 THE INDIVIDUAL DECISION-MAKING PROCESS 43 THE FUNDAMENTALS OF CONSUMER BEHAVIOUR AND TOURISM 43 ENERGISERS AND EFFECTORS OF DEMAND 45 ROLES AND THE DECISION-MAKING PROCESS IN TOURISM 50 MODELS OF CONSUMER BEHAVIOUR IN TOURISM 54 THE BUYING DECISION PROCESS IN TOURISM 55 THE WAY FORWARD 64 CONCLUSION 65 ANNOTATED FURTHER READING 66 3 MEASURING DEMAND FOR TOURISM 72 CHRIS COOPER LEARNING OUTCOMES 72 INTRODUCTION 73 DEMAND FOR INTERNATIONAL TOURISM 73 DEMAND FOR DOMESTIC TOURISM * 77 USING TOURISM STATISTICS 82 RESEARCH-DRIVEN TOURISM MARKET INTELLIGENCE 83 THE RESEARCH PROCESS 84 CONCLUSION 91 ANNOTATED FURTHER READING 92 4 TOURISM DEMAND DETERMINANTS AND FORECASTING 96 CHRIS COOPER LEARNING OUTCOMES 96 INTRODUCTION 97 DETERMINANTS OF DEMAND FOR TOURISM 97 SUPPRESSED DEMAND FOR TOURISM 102 MACRO DETERMINANTS OF TOURISM DEMAND 103 STEP ANALYSIS 104 FORECASTING TOURISM DEMAND 107 CONCLUSION 117 ANNOTATED FURTHER READING 118 PART 2 THE TOURISM DESTINATION 125 THE ECONOMIC IMPACT OF TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION OVERVIEW THE GENERATION OF ECONOMIC IMPACTS BY TOURIST SPENDING LEAKAGES OF EXPENDITURE OUT OF THE LOCAL ECONOMY THE MEASUREMENT OF ECONOMIC IMPACT THE MULTIPLIER CONCEPT TYPES OF MULTIPLIER METHODOLOGICAL APPROACHES WEAKNESSES AND LIMITATIONS OF MULTIPLIER MODELS THE POLICY IMPLICATIONS OF MULTIPLIER ANALYSIS CONCLUSION ANNOTATED FURTHER READING 128 128 129 129 136 136 136 138 140 141 146 151 153 154 PHOTOGRAPH: FRUIT MARKET, CHENNAI, INDIA KATHERINE HARDING VIII CONTENTS 6 THE ENVIRONMENTAL IMPACT OF TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION ENVIRONMENTAL IMPACT ENVIRONMENTAL IMPACT ASSESSMENT THE EIA PROCESS ENVIRONMENTAL AUDITING ENVIRONMENTAL ACTION PROGRAMMES CONCLUSION ANNOTATED FURTHER READING 7 THE SOCIO-CULTURAL IMPACT OF TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION THE NATURE OF SOCIO-CULTURAL IMPACTS OF TOURISM APPROACHES TO THE STUDY OF SOCIO-CULTURAL IMPACTS OF TOURISM THE TOURISM DEVELOPMENT PROCESS THE PSYCHOLOGICAL BASIS OF TOURISM DEVELOPMENT THE SOCIOLOGICAL BASIS OF TOURISM DEVELOPMENT SOME GENERAL NEGATIVE SOCIO-CULTURAL IMPACTS OF TOURISM SOME SPECIFIC NEGATIVE SOCIO-CULTURAL IMPACTS OF TOURISM SOME GENERAL POSITIVE SOCIO-CULTURAL IMPACTS ASSOCIATED WITH TOURISM METHODS OF MEASURING THE SOCIO-CULTURAL 160 10 TOURISM UNDER CRISES BAS AMELUNG AND YEGANEH MORAKABATI 160 LEARNING OUTCOMES 161 INTRODUCTION 161 NATURAL AND MAN-MADE DISASTERS AND THE 165 TOURISM INDUSTRY 167 DESTINATION RISK 171 TOURISM AND TERRORISM 173 RISK PERCEPTION 179 CLIMATE CHANGE AND TOURISM 180 CONCLUSION 186 186 187 187 188 190 190 192 196 199 205 IMPACT OT TOURISM CONCLUSION ANNOTATED FURTHER READING SUSTAINABLE TOURISM JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION HISTORICAL BACKGROUND DEFINITIONS OF SUSTAINABILITY DEFINITIONS OF SUSTAINABLE TOURISM SUSTAINABILITY OF TOURISM SUSTAINABILITY AS A STRATEGY CONCLUSION ANNOTATED FURTHER READING TOURISM AND DEVELOPMENT PLANNING JOHN FLETCHER LEARNING OUTCOMES INTRODUCTION TOURISM AND ECONOMIC DEVELOPMENT THEORIES INTEGRATED PLANNING AND DEVELOPMENT DEVELOPMENT PLANNING LAYERS THE TOURISM DEVELOPMENT PLANNING PROCESS TOURISM DEVELOPMENT PLANNING: WHEN IT GOES WRONG CONCLUSION ANNOTATED FURTHER READING 206 208 210 214 214 215 215 216 218 219 236 238 239 244 244 245 245 250 259 260 269 273 274 PART 3 THE TOURISM SECTOR 11 ATTRACTIONS ALAN FYALL AND STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION THE NATURE AND PURPOSE OF ATTRACTIONS CHARACTERISTICS OF ATTRACTIONS NATURAL ATTRACTIONS MAN-MADE ATTRACTIONS DEVELOPING ATTRACTIONS MANAGING ATTRACTIONS CONCLUSION ANNOTATED FURTHER READING 12 ACCOMMODATION PAUL BARRON AND TOM BAUM LEARNING OUTCOMES INTRODUCTION ACCOMMODATION AND THE TOURISM PRODUCT DEFINING THE ACCOMMODATION SECTOR THE DISTINCTIVE NATURE OF ACCOMMODATION THE MANAGEMENT OF COMMERCIAL ACCOMMODATION SECTORAL OVERLAP SECTOR ORIGINS AND THE INFLUENCE OF THE USA QUALITY ISSUES AND GRADING IN THE ACCOMMODATION SECTOR THE ACCOMMODATION SECTOR AND ENVIRONMENTAL ISSUES INFORMATION TECHNOLOGY AND THE ACCOMMODATION SECTOR ; HUMAN RESOURCES AND THE ACCOMMODATION SECTOR CONCLUSION ANNOTATED FURTHER READING 13 INTERMEDIARIES ALAN FYALL AND STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION THE NATURE OF INTERMEDIATION THE ROLE OF THE RETAIL AGENT THE ROLE OF THE TOUR OPERATOR/WHOLESALER CONCLUSION ANNOTATED FURTHER READING 278 278 279 279 280 284 286 287 296 303 308 308 309 309 310 315 319 320 325 335 336 342 342 343 344 345 352 353 354 355 357 363 364 364 365 366 372 372 373 373 385 389 399 400 CONTENTS IX 14 TRANSPORTATION JOHN WESTLAKE AND DEREK ROBBINS LEARNING OUTCOMES INTRODUCTION TRANSPORT AS A COMPONENT OF THE TOURIST PRODUCT COMPONENTS OF THE TRANSPORTATION SYSTEM COMPETITOR ANALYSIS POLITICAL INFLUENCES ON TRANSPORT FOR TOURISM REGULATION OF COMPETITION FUTURE TRENDS CONCLUSION ANNOTATED FURTHER READING 15 PUBLIC SECTOR AND POLICY STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION PUBLIC POLICY FRAMEWORK ADMINISTRATIVE FRAMEWORK IMPACT OF THE PUBLIC SECTOR INTERVENTION POLICY CONCLUSION ANNOTATED FURTHER READING 16 DESTINATIONS ALAN FYALL AND STEPHEN WANHILL LEARNING OUTCOMES INTRODUCTION THE NATURE AND ROLE OF DESTINATIONS DESTINATION TRENDS. DESTINATION MANAGEMENT AND MARKETING CONCLUSION ANNOTATED FURTHER READING PART 4 MARKETING FOR TOURISM 17 MANAGING MARKETING FOR TOURISM DAVID GILBERT LEARNING OUTCOMES INTRODUCTION WHAT IS MARKETING? THE EVOLUTION OF MARKETING DEFINITIONS AND CONCEPTS OF MARKETING THE DIFFERENCES BETWEEN MARKETING AND SELLING DIFFERENT BUSINESS PHILOSOPHIES MARKETING ORIENTATION TOURISM AS A SERVICE PRODUCT TOURISM PRODUCTS AND RISK PLANNING THE SERVICE ENCOUNTER QUALITY MANAGEMENT MANAGEMENT TASKS THE ADOPTION OF A MARKETING ORIENTATION CRITICISMS OF THE MARKETING CONCEPT A SOCIETAL MARKETING APPROACH CONCLUSION ANNOTATED FURTHER READING 404 404 405 405 407 413 423 424 426 430 AO-T 438 438 439 439 444 448 462 463 464 474 474 475 475 481 491 497 499 505 510 510 511 511 511 513 516 516 518 520 523 524 526 535 536 537 539 540 541 18 MARKETING PLANNING DAVID GILBERT LEARNING OUTCOMES INTRODUCTION WHAT IS MARKETING PLANNING? THE MARKETING ENVIRONMENT OF THE ORGANISATION THE PURPOSE OF THE MARKETING PLAN SUCCESSFUL PLANNING STRUCTURE OF THE MARKETING PLAN CONCLUSION ANNOTATED FURTHER READING 19 MARKETING MIX APPLICATIONS DAVID GILBERT LEARNING OUTCOMES INTRODUCTION WHAT IS THE MARKETING MIX? PRODUCT PRICE PROMOTION PLACE (DISTRIBUTION) THE MARKETING MIX REVISITED: ARE THE FOUR PS SUFFICIENT? DESTINATION MARKETING CONCLUSION ANNOTATED FURTHER READING 20 INFORMATION TECHNOLOGY IN TOURISM DIMITRIOS BUHALIS LEARNING OUTCOMES INTRODUCTION INFORMATION COMMUNICATION TECHNOLOGIES AS A BUSINESS TOOL E-TOURISM: TOURISM AND INFORMATION COMMUNICATION TECHNOLOGIES E-TOURISM AND THE TOURISM INDUSTRY SECTORS CONCLUSION ANNOTATED FURTHER READING PART 5 TOURISM FUTURES 21 THE FUTURE OF TOURISM CHRIS COOPER LEARNING OUTCOMES INTRODUCTION APPROACHING THE FUTURE THE EXTERNAL ENVIRONMENT FOR TOURISM: FUTURE DRIVERS COMPONENTS OF THE TOURISM SYSTEM: FUTURE DRIVERS HUMAN RESOURCES FOR TOURISM CONCLUSION ANNOTATED FURTHER READING GLOSSARY INDEX 546 546 547 547 548 549 551 553 570 571 576 576 577 577 579 586 593 601 606 611 616 617 622 622 623 623 626 634 647 648 655 658 658 659 659 662 669 675 676 677 681 689
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4th ed
Harlow, England [u.a.] Prentice Hall Financial Times 2008
XXIX, 704 S. zahl. Ill., graph. Darst. Student access kit
txt rdacontent
n rdamedia
nc rdacarrier
Includes bibliographical references and index
Tourism
Tourismus (DE-588)4018406-7 gnd rswk-swf
(DE-588)4151278-9 Einführung gnd-content
Tourismus (DE-588)4018406-7 s
DE-604
Cooper, Christopher P. 1952- Sonstige (DE-588)130201111 oth
http://www.gbv.de/dms/zbw/562153187.pdfTest lizenzfrei Inhaltsverzeichnis
GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016741166&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle Tourism principles and practice
Tourism
Tourismus (DE-588)4018406-7 gnd
subject_GND (DE-588)4018406-7
(DE-588)4151278-9
title Tourism principles and practice
title_auth Tourism principles and practice
title_exact_search Tourism principles and practice
title_exact_search_txtP Tourism principles and practice
title_full Tourism principles and practice Chris Cooper ... [et al.]
title_fullStr Tourism principles and practice Chris Cooper ... [et al.]
title_full_unstemmed Tourism principles and practice Chris Cooper ... [et al.]
title_short Tourism
title_sort tourism principles and practice
title_sub principles and practice
topic Tourism
Tourismus (DE-588)4018406-7 gnd
topic_facet Tourism
Tourismus
Einführung
url http://www.gbv.de/dms/zbw/562153187.pdfTest
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016741166&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv AT cooperchristopherp tourismprinciplesandpractice