Reorganizing MIS the evolution of business computing in the 1990s

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1. Verfasser: Thompson, Don (VerfasserIn)
Format: Buch
Sprache:Undetermined
Veröffentlicht: Carmel, Ind. SAMS 1992
Schriftenreihe:Professional reference series
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adam_text Contents 1 Facets of a New IS Culture 1 Technology and Change 1 Barriers to Advanced Technologies 2 • Impact of Technological Change 2 The New IS Culture 3 Responding to the New Culture 5 The Passing of Centralized MIS 6 Thinking Strategically 7 Value Chains and the Value Process Model 7 Improving Communications Between Users and IS 8 Creating a Strategic Infrastructure 11 Summary 12 2 Overcoming the Politics 15 The Politics of Technology 15 The Problems of Specialization 16 The Impact of Networks 17 The Battle for MIS Programmers 18 Technical and Nontechnical Users 20 Needed: A Computing Gestalt 21 IS Support for Local Development 23 Engineers and Implementors 25 Ways to Integrate Users into Development 26 Applications in Business Reengineering 27 Territorialism and Fiefs 27 Summary 29 Profile: Bell Atlantic—Breaking the Squares 30 Becoming Competitive 31 Determining Corporate Values 34 v a. Reorganizing MIS Adopting the Bell Atlantic Way 34 Perspective: Barry Shuler, DMR Group, Inc 36 Establishing What the Client Needs to Do 36 Implementing Business Reengineering 38 3 Creating an Infrastructure 39 The Automated Enterprise 39 Client/Server Networks 41 Cooperative Processing 41 Distributed Processing 42 Approaches to Enterprise-Wide Computing 43 IBM s Alternative: SAA 44 The Global Alternative: Open Systems 46 Networks for Everybody 56 The New Information Infrastructure 60 Who Gains and Who Loses with the Information Infrastructure 60 Forces Behind the Trend 65 Summary 66 Profile: Federal Kemper Insurance—SAA Utopia 67 Profile: Shearson Lehman Hutton— X Marks the Spot 70 Perspective: Scott McNealy, CEO, Sun Microsystems, on Open Systems 71 4 Reengineering the Business 75 The Productivity Gap 75 Productivity at Ford Motor Company 77 What Works—and What Doesn t 78 Cigna s Reengineering Experience 79 Evolving Methodologies 80 Synthesizing Work and Technology 81 Needed: Ways to Model Organizations 83 The Value Process: One Method for Work Process Reengineering 84 Changing Management Styles 86 Elimination of Middle Management 86 Self-Managed Teams at Hills Pet Products 87 Enabling Technologies 88 vi Table of Contents ^^ Imaging Systems and Work Processes 88 . , • Automating Symbolic Analysis 90 #*f4§ili Summary 92 mm%~ Profile: Citibank—The 760 Percent Solution 94 . ¦ . Perspective: Edward Mahler, Du Pont 101 .., . 5 Organizational Strategies 105 At the Crossroads 105 r Restructuring MIS 107 . . ¦ Decentralized, Centralized, and Hybrid Organizations 113 , ,. : Moving MIS to the Business Unit 119 ... .- ; The Business Manager as Technologist 120 ... ; • • The ClO-less Organization 122 ¦ ¦ . The Nomadic Corporation 124 Enhancing the Quality of the Systems Service Organization 126 Summary 129 . : Profile: MHT/Chemical, the Circle Game- Decentralization and Back 131 Perspective: Ted Prince, CEO, Computer Power Group, on , -._•. : Organizational Quality and Management 137 , .../;!: 6 Downsizing and Outsourcing 141 Perceived Threat, Real Opportunities 142 Downsizing to Network Systems 143 One Organization s Conversion 143 .,. . Obstacles to Downsizing to Networks 144 r Compromise Solutions and Partial Downsizing 145 ;:¦ - : Why Keep the Mainframe? 145 ; ; Outsourcing Used with Mainframe Repositories 147 Outsourcing to Third Parties 149 Role of Development Partnerships 149 Advantages of Outsourcing 150 . Perceived Disadvantages of Outsourcing 153 Executives Outsourcing Needs Assessment 153 How Outsourcing Will Evolve 156 vii Price Wars for Scattered-Site Facilities 157 Consolidating Centers and Adopting International Standards 157 Summary 160 Profile: The Union Bank of Switzerland— David and Goliath 161 The Climate and Inspiration for the Change to Networks 161 Standardizing User-Developed Systems 163 Results of the LAN Strategy at UBS 164 Profile: Geostar—The Network Is the Core 165 How the System Works 166 Evolution to Quick-Response Solutions 167 Perspective: Paul Cosgrave, President AGS Computing, on Outsourcing 167 Outsourcing for the Wrong Reasons 168 Effective Outsourcing 168 The Future of Information Systems 173 Toward a New Language 173 The Merging of Media 175 The Promise of Multimedia 175 The Major Multimedia Players 176 Growing User Independence 177 Making Information Accessible 178 Executive Information Systems and Virtual Databases 178 External Services 179 Applications Development Renaissance— at the Local Level 180 The Role of IBM 180 Taligent 181 IBM—Outsourcing Giant 182 Managing Complexity 182 AT T s Network Operations Center 183 EDS, the Outsourcer 184 Standardizing Environments and Integrating Technologies 185 Computing in the Coming Century 186 Conclusions 188 Summary 192 Table of Contents Appendixes A A Technology Primer for the Businessperson 193 Rethinking Technology 193 The New Role of Technology 194 Technologies Explored in This Book 195 Advanced Telecommunications 196 The Role of ISDN 196 Wireless Technologies 200 Expert Systems 201 Uses of Expert Systems 202 Slow Growth in Popularity 202 CASE, OOP, RAD, JAD, and Other Acronyms of Interest 203 Data Flow Diagrams 203 Entity Relationship Diagrams 204 Structure Charts 205 Object-Oriented Programming 206 Rapid Application Development 207 The Modularized Code Tradition 209 Prototyping 210 Joint Application Design 210 Needed: Software Architecture 211 Graphical User Interfaces 213 Imaging 216 Imaging System Components 216 EDI as the Alternative Technology 218 Conclusion 220 B Union Bank of Switzerland LAN Strategy 223 Executive Summary 223 Background and Objectives 224 Background 224 Objectives 225 User Requirements 226 Description of User Requirements 226 Access, Printing, Local and Workgroup Computing 227 Messaging, Electronic Mail, Telex, SWIFT 228 File System/Repository 228 LAN Benefits 229 Technical Platform 229 LAN Operational Platform 230 Network Configuration 230 Recommended Applications Platform 232 Types of LAN Applications 232 Current Office Automation Platform 233 LAN Activities 236 New York Pilots 236 Organizational Considerations 242 LAN Technical Platform 242 LAN Applications Platform 242 Role of LAN Coordinator 244 General LAN Applications Sequence 244 Training 245 Training Programs 246 Training Schedule 246 Glossary 247 Index 263
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spelling Thompson, Don Verfasser aut
Reorganizing MIS the evolution of business computing in the 1990s Don Thompson
Carmel, Ind. SAMS 1992
XVIII, 277 S.
txt rdacontent
n rdamedia
nc rdacarrier
Professional reference series
HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021722885&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle Thompson, Don
Reorganizing MIS the evolution of business computing in the 1990s
title Reorganizing MIS the evolution of business computing in the 1990s
title_auth Reorganizing MIS the evolution of business computing in the 1990s
title_exact_search Reorganizing MIS the evolution of business computing in the 1990s
title_full Reorganizing MIS the evolution of business computing in the 1990s Don Thompson
title_fullStr Reorganizing MIS the evolution of business computing in the 1990s Don Thompson
title_full_unstemmed Reorganizing MIS the evolution of business computing in the 1990s Don Thompson
title_short Reorganizing MIS
title_sort reorganizing mis the evolution of business computing in the 1990s
title_sub the evolution of business computing in the 1990s
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021722885&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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