Reorganizing MIS the evolution of business computing in the 1990s
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Format: | Buch |
Sprache: | Undetermined |
Veröffentlicht: |
Carmel, Ind.
SAMS
1992
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Schriftenreihe: | Professional reference series
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Online-Zugang: | Inhaltsverzeichnis |
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245 | 1 | 0 | |a Reorganizing MIS |b the evolution of business computing in the 1990s |c Don Thompson |
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Datensatz im Suchindex
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adam_text | Contents
1 Facets of a New IS Culture 1
Technology and Change 1
Barriers to Advanced Technologies 2 •
Impact of Technological Change 2
The New IS Culture 3
Responding to the New Culture 5
The Passing of Centralized MIS 6
Thinking Strategically 7
Value Chains and the Value Process Model 7
Improving Communications Between
Users and IS 8
Creating a Strategic Infrastructure 11
Summary 12
2 Overcoming the Politics 15
The Politics of Technology 15
The Problems of Specialization 16
The Impact of Networks 17
The Battle for MIS Programmers 18
Technical and Nontechnical Users 20
Needed: A Computing Gestalt 21
IS Support for Local Development 23
Engineers and Implementors 25
Ways to Integrate Users into Development 26
Applications in Business Reengineering 27
Territorialism and Fiefs 27
Summary 29
Profile: Bell Atlantic—Breaking the Squares 30
Becoming Competitive 31
Determining Corporate Values 34
v
a. Reorganizing MIS
Adopting the Bell Atlantic Way 34
Perspective: Barry Shuler, DMR Group, Inc 36
Establishing What the Client Needs to Do 36
Implementing Business Reengineering 38
3 Creating an Infrastructure 39
The Automated Enterprise 39
Client/Server Networks 41
Cooperative Processing 41
Distributed Processing 42
Approaches to Enterprise-Wide Computing 43
IBM s Alternative: SAA 44
The Global Alternative: Open Systems 46
Networks for Everybody 56
The New Information Infrastructure 60
Who Gains and Who Loses with the Information
Infrastructure 60
Forces Behind the Trend 65
Summary 66
Profile: Federal Kemper Insurance—SAA Utopia 67
Profile: Shearson Lehman Hutton—
X Marks the Spot 70
Perspective: Scott McNealy, CEO,
Sun Microsystems, on Open Systems 71
4 Reengineering the Business 75
The Productivity Gap 75
Productivity at Ford Motor Company 77
What Works—and What Doesn t 78
Cigna s Reengineering Experience 79
Evolving Methodologies 80
Synthesizing Work and Technology 81
Needed: Ways to Model Organizations 83
The Value Process: One Method for
Work Process Reengineering 84
Changing Management Styles 86
Elimination of Middle Management 86
Self-Managed Teams at Hills Pet Products 87
Enabling Technologies 88
vi
Table of Contents ^^
Imaging Systems and Work Processes 88 . , •
Automating Symbolic Analysis 90 #*f4§ili
Summary 92 mm%~
Profile: Citibank—The 760 Percent Solution 94 . ¦ .
Perspective: Edward Mahler, Du Pont 101 .., .
5 Organizational Strategies 105
At the Crossroads 105 r
Restructuring MIS 107 . . ¦
Decentralized, Centralized, and Hybrid
Organizations 113 , ,. :
Moving MIS to the Business Unit 119 ... .- ;
The Business Manager as Technologist 120 ... ; • •
The ClO-less Organization 122 ¦ ¦ .
The Nomadic Corporation 124
Enhancing the Quality of the
Systems Service Organization 126
Summary 129 . :
Profile: MHT/Chemical, the Circle Game-
Decentralization and Back 131
Perspective: Ted Prince, CEO,
Computer Power Group, on , -._•. :
Organizational Quality and Management 137 , .../;!:
6 Downsizing and Outsourcing 141
Perceived Threat, Real Opportunities 142
Downsizing to Network Systems 143
One Organization s Conversion 143 .,. .
Obstacles to Downsizing to Networks 144 r
Compromise Solutions and Partial Downsizing 145 ;:¦ - :
Why Keep the Mainframe? 145 ; ;
Outsourcing Used with
Mainframe Repositories 147
Outsourcing to Third Parties 149
Role of Development Partnerships 149
Advantages of Outsourcing 150 .
Perceived Disadvantages of Outsourcing 153
Executives Outsourcing Needs Assessment 153
How Outsourcing Will Evolve 156
vii
Price Wars for Scattered-Site Facilities 157
Consolidating Centers and
Adopting International Standards 157
Summary 160
Profile: The Union Bank of Switzerland—
David and Goliath 161
The Climate and Inspiration for
the Change to Networks 161
Standardizing User-Developed Systems 163
Results of the LAN Strategy at UBS 164
Profile: Geostar—The Network Is the Core 165
How the System Works 166
Evolution to Quick-Response Solutions 167
Perspective: Paul Cosgrave,
President AGS Computing, on Outsourcing 167
Outsourcing for the Wrong Reasons 168
Effective Outsourcing 168
The Future of Information Systems 173
Toward a New Language 173
The Merging of Media 175
The Promise of Multimedia 175
The Major Multimedia Players 176
Growing User Independence 177
Making Information Accessible 178
Executive Information Systems
and Virtual Databases 178
External Services 179
Applications Development Renaissance—
at the Local Level 180
The Role of IBM 180
Taligent 181
IBM—Outsourcing Giant 182
Managing Complexity 182
AT T s Network Operations Center 183
EDS, the Outsourcer 184
Standardizing Environments and Integrating
Technologies 185
Computing in the Coming Century 186
Conclusions 188
Summary 192
Table of Contents
Appendixes
A A Technology Primer for the Businessperson 193
Rethinking Technology 193
The New Role of Technology 194
Technologies Explored in This Book 195
Advanced Telecommunications 196
The Role of ISDN 196
Wireless Technologies 200
Expert Systems 201
Uses of Expert Systems 202
Slow Growth in Popularity 202
CASE, OOP, RAD, JAD, and
Other Acronyms of Interest 203
Data Flow Diagrams 203
Entity Relationship Diagrams 204
Structure Charts 205
Object-Oriented Programming 206
Rapid Application Development 207
The Modularized Code Tradition 209
Prototyping 210
Joint Application Design 210
Needed: Software Architecture 211
Graphical User Interfaces 213
Imaging 216
Imaging System Components 216
EDI as the Alternative Technology 218
Conclusion 220
B Union Bank of Switzerland LAN Strategy 223
Executive Summary 223
Background and Objectives 224
Background 224
Objectives 225
User Requirements 226
Description of User Requirements 226
Access, Printing, Local and
Workgroup Computing 227
Messaging, Electronic Mail,
Telex, SWIFT 228
File System/Repository 228
LAN Benefits 229
Technical Platform 229
LAN Operational Platform 230
Network Configuration 230
Recommended Applications Platform 232
Types of LAN Applications 232
Current Office Automation Platform 233
LAN Activities 236
New York Pilots 236
Organizational Considerations 242
LAN Technical Platform 242
LAN Applications Platform 242
Role of LAN Coordinator 244
General LAN Applications Sequence 244
Training 245
Training Programs 246
Training Schedule 246
Glossary 247
Index 263
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author | Thompson, Don |
author_facet | Thompson, Don |
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author_sort | Thompson, Don |
author_variant | d t dt |
building | Verbundindex |
bvnumber | BV026133400 |
ctrlnum | (OCoLC)917789158 (DE-599)BVBBV026133400 |
format | Book |
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id | DE-604.BV026133400 |
illustrated | Not Illustrated |
indexdate | 2024-07-09T23:05:47Z |
institution | BVB |
isbn | 0672228041 |
language | Undetermined |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021722885 |
oclc_num | 917789158 |
open_access_boolean | |
owner | DE-188 |
owner_facet | DE-188 |
physical | XVIII, 277 S. |
publishDate | 1992 |
publishDateSearch | 1992 |
publishDateSort | 1992 |
publisher | SAMS |
record_format | marc |
series2 | Professional reference series |
spelling | Thompson, Don Verfasser aut Reorganizing MIS the evolution of business computing in the 1990s Don Thompson Carmel, Ind. SAMS 1992 XVIII, 277 S. txt rdacontent n rdamedia nc rdacarrier Professional reference series HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021722885&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Thompson, Don Reorganizing MIS the evolution of business computing in the 1990s |
title | Reorganizing MIS the evolution of business computing in the 1990s |
title_auth | Reorganizing MIS the evolution of business computing in the 1990s |
title_exact_search | Reorganizing MIS the evolution of business computing in the 1990s |
title_full | Reorganizing MIS the evolution of business computing in the 1990s Don Thompson |
title_fullStr | Reorganizing MIS the evolution of business computing in the 1990s Don Thompson |
title_full_unstemmed | Reorganizing MIS the evolution of business computing in the 1990s Don Thompson |
title_short | Reorganizing MIS |
title_sort | reorganizing mis the evolution of business computing in the 1990s |
title_sub | the evolution of business computing in the 1990s |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021722885&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT thompsondon reorganizingmistheevolutionofbusinesscomputinginthe1990s |