Managing and leading people

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Hauptverfasser: Rayner, Charlotte (VerfasserIn), Adam-Smith, Derek (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: London Chartered Inst. of Personnel and Development 2009
Ausgabe:2. ed.
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Datensatz im Suchindex

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adam_text Titel: Managing and leading people Autor: Rayner, Charlotte Jahr: 2009 Contents LIST OF FIGURES ix LIST OF TABLES x ACKNOWLEDGEMENTS xi NOTES ON THE EDITORS AND CONTRIBUTORS xii 1 MANAGING AND LEADING PEOPLE IN HIGH PERFORMANCE ORGANISATIONS 1 Sarah Gilmore and Derek Adam-Smith Learning outcomes 1 Introduction 1 The nature and challenge of change 3 Triggers for change? 4 Organisational responses to change 5 Conclusion 10 Overview of the book s content and pedagogic features 10 Discussion questions 12 Explore further 12 2 THE STRATEGIC CONTEXT 13 Richard Christy and Gill Christy Learning outcomes 13 Introduction 13 Organisational strategy and goals 15 Analysing the organisation s environment 16 Choosing a strategy 23 Making a strategy happen 25 Conclusion 27 Discussion questions 28 Explore further 28 3 EMPLOYEE INVOLVEMENT AND PARTICIPATION: CONTEMPORARY THEORY AND PRACTICE 29 Emma Brown Learning outcomes 29 Introduction: Decision-making and employee involvement and participation 29 Collective and individualist issues 31 Managing and Leading People Defining employee involvement and participation 35 Levels of involvement and participation 38 Processes and forms of participation and involvement 40 Involvement and participation mechanisms 43 Conclusion 45 Discussion questions 46 Explore further 4° LEADERSHIP 47 Gill Christy Learning outcomes 47 Introduction 47 Management or leadership? 48 Strategy and leadership 49 Management and leadership 5° Leadership: theoretical frameworks 52 Leadership: the research agenda 62 Conclusion 63 Discussion questions 64 Explore further 65 ETHICS AND DIVERSITY IN HUMAN RESOURCE MANAGEMENT 66 Richard Christy and Emma Brown Learning outcomes 66 Introduction 66 Approaches to ethics 67 Organisations and people 69 The purpose of an organisation 70 Other influences on business ethics 74 Equal opportunities and ethics 76 Diversity management 79 Conclusion 83 Discussion questions 85 Explore further 85 FLEXIBILITY, THE PSYCHOLOGICAL CONTRACT, AND EMPOWERMENT 86 Simon Turner Learning outcomes 86 Introduction 86 Performance 87 Flexibility 90 The psychological contract 94 Implications for human resource management 97 The flexible firm and contingent workers 97 Old and new psychological contracts 98 Empowerment 100 Conclusion 103 Discussion questions 104 Explore further 105 PERFORMANCE MANAGEMENT, MOTIVATION AND REWARD 106 Gary Rees and Mark Lowman Learning outcomes 106 Introduction to performance management 106 Perspectives on performance management 109 The nature of performance 111 Factors affecting performance 114 What happens after performance management? 117 How is performance improved? 119 The future of performance management 119 Conclusion 120 Discussion questions 122 Explore further 122 JOB DESIGN 123 Ray French Learning outcomes 123 Introduction 123 Definitions and frameworks 125 Business process re-engineering (BPR) 134 Goal-setting and job design 134 Conclusion 136 Discussion questions 137 Explore further 138 RECRUITMENT AND SELECTION 139 Ray French and Sally Rumbles Learning outcomes 139 Introduction 139 Definitions 141 Approaches to recruitment and selection 142 The resourcing cycle 144 Validity in recruitment and selection 150 And so, what about interviewing? 151 Recruitment costs 15 2 Rhetoric and reality: the case of smalt and medium-sized enterprises 153 A contingency approach 154 Organisational culture 154 Conclusion 155 Discussion questions 156 Explore further 156 Managing and Leading People 10 LEARNING, TRAINING AND DEVELOPMENT: CREATING THE FUTURE? 157 Sarah Gilmore and Gary Rees Learning outcomes 157 Introduction: Responding to change and creating the future 157 The need for skills and development 159 Definitions of learning, training and development 163 The systematic training cycle 164 The importance of learning and learning transfer 165 The politics and practices of evaluation 167 Conclusion 173 Discussion questions 174 Explore further 174 11 CONCLUSION 175 Charlotte Rayner Learning outcomes 175 Pressure, pressure... 175 Human Resources shares the pressure 176 Knowledge workers 177 Workers and managers in standard jobs 178 Outsourced workers 179 The conundrums 180 Conclusion 181 Explore Further 182 APPENDIX: MAP OF CIPD REQUIREMENTS 183 REFERENCES 184 INDEX 204 List of Figures Figure 3.1 Involvement and participation in decision-making 30 Figure 3.2 Collectivist and individualist behavioural and management styles 33 Figure 3.3 Focus on practice: a social services ladder of participation 39 Figure 3.4 Relating employee involvement and participation to organisational communications 41 Figure 6.1 The people and performance model 88 Figure 6.2 The twin dimensions of employment flexibility 91 Figure 7.1 Human resource supporting mechanisms 107 Figure 7.2 A summary of factors affecting performance 115 Figure 7.3 How to fulfil the drives that motivate employees 116 Figure 7.4 Dyer and Shafer s model of HR strategy in agile organisations 121 Figure 10.1 A basic model of a systematic approach to training 164 Figure 10.2 Learning at work 166 Figure 10.3 Models for evaluating training 170 Figure 10.4 The value and evaluation process for strategic LTD 171 Figure 10.5 Approaches to assessment and evaluation 171 List of Tables Table 3.1 Potential involvement-based benefits 35 Table 3.2 Employee involvement and managerial style: relational issues 36 Table 3.3 Attitude survey: potential benefits 43 Table 5.1 Performance factors 81 Table 5.2 Diversity behaviours in the workplace 84 Table 6.1 Types of psychological contracts 96 Table 6.2 The distinction between old and new characteristics of psychological contracts 99 Table 10.1 Purposes of evaluation 168 Table 10.2 Summary of taxonomic evaluation models 169
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title Managing and leading people
title_auth Managing and leading people
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title_full Managing and leading people Charlotte Rayner and Derek Adam-Smith
title_fullStr Managing and leading people Charlotte Rayner and Derek Adam-Smith
title_full_unstemmed Managing and leading people Charlotte Rayner and Derek Adam-Smith
title_short Managing and leading people
title_sort managing and leading people
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