Global private banking and wealth management the new realities

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1. Verfasser: Maude, David (VerfasserIn)
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Sprache:English
Veröffentlicht: West Sussex Wiley & Sons 2007
Schriftenreihe:Wiley finance
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Datensatz im Suchindex

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adam_text Contents Preface xi Acknowledgements xiii 1 Global Market Overview 1 1.1 The wealth management market 1 1.1.1 Investment mandates 3 1.1.2 Offshore versus onshore 4 1.1.3 Market size and growth 6 Box 1.1 Wealth market measurement methodologies: lies, damn lies and wealth statistics? 9 1.2 Key wealth drivers 13 1.2.1 Generic drivers 14 Box 1.2 US Wealth Dynamics 16 1.2.2 Regional drivers 20 1.3 Industry economics 26 1.3.1 Value drivers and key performance indicators 29 1.4 Competitive landscape 35 1.4.1 Industry concentration 37 39 40 42 42 43 44 45 47 49 49 49 50 2 Industry Challenges: New and Old 2.1 Clients 2.2 Products, pricing and channels 2.2.1 Products 2.2.2 Pricing 2.2.3 Channels 2.3 Competitors and business models 2.4 External environment 3 Clients 3.1 Key characteristics 3.1.1 Sophistication 3.1.2 Advice Contents 3.1.3 Buying behaviour 51 3.1.4 Relationship fragmentation 52 3.1.5 Regional differences 53 3.2 Client segmentation 54 3.2.1 Traditional high level segmentation: the wealth pyramid 54 3.2.2 Other segmentation criteria 55 Box 3.1 Ultra high net worth individuals 56 3.2.3 Multiple segmentation criteria 61 3.2.4 New segments and subsegments 62 Box 3.2 Client segmentation at Coutts 63 Box 3.3 Professional sports players 65 3.3 Client value management 67 3.3.1 Client acquisition 70 3.3.2 Client development 71 3.3.3 Client retention 72 4 New Products and Pricing 77 4.1 New products and services 80 4.1.1 The advisory process 81 4.1.2 Tracker related products 84 4.1.3 Structured products 85 Box 4.1 Islamic private banking 90 4.1.4 Alternative investments 92 Box 4.2 Co investment 102 Box 4.3 Structured products and alternative investments success in advice led selling 103 4.1.5 Property and real estate 105 Box 4.4 Investment performance measurement 108 4.1.6 Lending services 110 4.1.7 Other products and services 112 4.2 Product sourcing and management 115 Box 4.5 Multi manager fund structures 117 Box 4.6 Product management discipline 121 4.3 Pricing 123 Box 4.7 Pricing discipline 124 5 Distribution Channels 127 5.1 Relationship managers 128 5.1.1 Roles 129 5.1.2 Organisation and structure 132 5.1.3 Sales effectiveness 135 Box 5.1 Increasing the time in front of clients 138 5.1.4 The war for talent 140 5.2 Other traditional channels 144 5.2.1 Referral agents 144 5.2.2 Branches 145 5.2.3 Client reporting 146 Contents 5.3 New and emerging channels 148 5.3.1 Online 149 5.3.2 Broadband and beyond 150 5.4 Multichannel management 151 6 Players 153 6.1 Types of players 153 6.1.1 Private banks 153 6.1.2 Universal banks 155 Box 6.1 EFG International 156 Box 6.2 High profile retrenchments 159 6.1.3 Financial advisers 161 6.1.4 Investment banks 162 6.1.5 Family offices 163 Box 6.3 Peer networks 164 6.1.6 Regional perspective 165 6.2 Business system upheaval 168 6.2.1 Value chain disaggregation 169 6.2.2 Business model convergence 169 6.2.3 Divestment of non core businesses 171 6.3 Consolidation 171 6.3.1 Recent consolidation activity 172 Box 6.4 Julius Baer 176 6.3.2 Consolidation drivers 179 6.3.3 Best practice implementation 180 7 Operational Excellence 185 7.1 Smart operational sourcing 187 7.1.1 Operational outsourcing 188 Box 7.1 Wealth management insourcing 193 7.1.2 Operational offshoring 194 7.2 Lean operations 196 Box 7.2 Six Sigma 197 7.2.1 Four lean principles 199 7.2.2 Benefits 200 7.2.3 Implementation 201 7.3 Technology transformation 202 7.4 Value added support services 203 7.5 Instilling operational excellence 205 7.5.1 Operational redesign 205 8 Organisational Design 209 8.1 Organisational structure 209 8.2 Business unit interfaces 210 8.2.1 Asset management 212 Box 8.1 Citigroup s asset management exit 214 8.2.2 Retail bank 219 Contents 8.2.3 Investment bank 222 8.3 International dimension 224 9 Regulatory and Tax Issues 227 9.1 Money laundering vulnerability 227 9.2 Regulatory initiatives 230 9.2.1 Offshore financial centres 232 9.2.2 USA Patriot Act 236 Box 9.1 Basle II 236 9.2.3 Wolfsberg anti money laundering principles 238 9.2.4 Implications of regulatory initiatives for wealth managers 238 Box 9.2 International accounting standards 239 Box 9.3 Citigroup Private Bank Japan 240 Box 9.4 RiggsBank 242 9.3 Tax initiatives 246 9.3.1 OECD project on harmful tax practices 246 9.3.2 US qualified intermediary regime 247 9.3.3 European Union Savings Directive 248 9.3.4 International tax amnesties 250 9.3.5 Implications of tax initiatives for wealth managers 251 10 The Future 257 10.1 Introduction 258 10.2 Sources of new profitable growth 259 10.2.1 New geographies 259 Box 10.1 Japan 263 10.2.2 Client relationship deepening 267 10.2.3 New propositions 269 Box 10.2 Emerging client segments 270 10.3 Future industry structure 274 10.4 Critical success factors 278 10.5 Conclusions 281 Appendices 283 Appendix 1: Country wealth market analyses 283 Appendix 2: FATF 40 Recommendations 310 Appendix 3: FATF special recommendations on terrorist financing 318 Appendix 4: The Wolfsberg anti money laundering principles 320 Glossary of Terms 327 Bibliography 333 Index 341
adam_txt Contents Preface xi Acknowledgements xiii 1 Global Market Overview 1 1.1 The wealth management market 1 1.1.1 Investment mandates 3 1.1.2 Offshore versus onshore 4 1.1.3 Market size and growth 6 Box 1.1 Wealth market measurement methodologies: lies, damn lies and wealth statistics? 9 1.2 Key wealth drivers 13 1.2.1 Generic drivers 14 Box 1.2 US Wealth Dynamics 16 1.2.2 Regional drivers 20 1.3 Industry economics 26 1.3.1 Value drivers and key performance indicators 29 1.4 Competitive landscape 35 1.4.1 Industry concentration 37 39 40 42 42 43 44 45 47 49 49 49 50 2 Industry Challenges: New and Old 2.1 Clients 2.2 Products, pricing and channels 2.2.1 Products 2.2.2 Pricing 2.2.3 Channels 2.3 Competitors and business models 2.4 External environment 3 Clients 3.1 Key characteristics 3.1.1 Sophistication 3.1.2 Advice Contents 3.1.3 Buying behaviour 51 3.1.4 Relationship fragmentation 52 3.1.5 Regional differences 53 3.2 Client segmentation 54 3.2.1 Traditional high level segmentation: the wealth pyramid 54 3.2.2 Other segmentation criteria 55 Box 3.1 Ultra high net worth individuals 56 3.2.3 Multiple segmentation criteria 61 3.2.4 New segments and subsegments 62 Box 3.2 Client segmentation at Coutts 63 Box 3.3 Professional sports players 65 3.3 Client value management 67 3.3.1 Client acquisition 70 3.3.2 Client development 71 3.3.3 Client retention 72 4 New Products and Pricing 77 4.1 New products and services 80 4.1.1 The advisory process 81 4.1.2 Tracker related products 84 4.1.3 Structured products 85 Box 4.1 Islamic private banking 90 4.1.4 Alternative investments 92 Box 4.2 Co investment 102 Box 4.3 Structured products and alternative investments success in advice led selling 103 4.1.5 Property and real estate 105 Box 4.4 Investment performance measurement 108 4.1.6 Lending services 110 4.1.7 Other products and services 112 4.2 Product sourcing and management 115 Box 4.5 Multi manager fund structures 117 Box 4.6 Product management discipline 121 4.3 Pricing 123 Box 4.7 Pricing discipline 124 5 Distribution Channels 127 5.1 Relationship managers 128 5.1.1 Roles 129 5.1.2 Organisation and structure 132 5.1.3 Sales effectiveness 135 Box 5.1 Increasing the time in front of clients 138 5.1.4 The 'war for talent' 140 5.2 Other traditional channels 144 5.2.1 Referral agents 144 5.2.2 Branches 145 5.2.3 Client reporting 146 Contents 5.3 New and emerging channels 148 5.3.1 Online 149 5.3.2 Broadband and beyond 150 5.4 Multichannel management 151 6 Players 153 6.1 Types of players 153 6.1.1 Private banks 153 6.1.2 Universal banks 155 Box 6.1 EFG International 156 Box 6.2 High profile retrenchments 159 6.1.3 Financial advisers 161 6.1.4 Investment banks 162 6.1.5 Family offices 163 Box 6.3 Peer networks 164 6.1.6 Regional perspective 165 6.2 Business system upheaval 168 6.2.1 Value chain disaggregation 169 6.2.2 Business model convergence 169 6.2.3 Divestment of non core businesses 171 6.3 Consolidation 171 6.3.1 Recent consolidation activity 172 Box 6.4 Julius Baer 176 6.3.2 Consolidation drivers 179 6.3.3 Best practice implementation 180 7 Operational Excellence 185 7.1 Smart operational sourcing 187 7.1.1 Operational outsourcing 188 Box 7.1 Wealth management insourcing 193 7.1.2 Operational offshoring 194 7.2 Lean operations 196 Box 7.2 Six Sigma 197 7.2.1 Four lean principles 199 7.2.2 Benefits 200 7.2.3 Implementation 201 7.3 Technology transformation 202 7.4 Value added support services 203 7.5 Instilling operational excellence 205 7.5.1 Operational redesign 205 8 Organisational Design 209 8.1 Organisational structure 209 8.2 Business unit interfaces 210 8.2.1 Asset management 212 Box 8.1 Citigroup's asset management exit 214 8.2.2 Retail bank 219 Contents 8.2.3 Investment bank 222 8.3 International dimension 224 9 Regulatory and Tax Issues 227 9.1 Money laundering vulnerability 227 9.2 Regulatory initiatives 230 9.2.1 Offshore financial centres 232 9.2.2 USA Patriot Act 236 Box 9.1 Basle II 236 9.2.3 Wolfsberg anti money laundering principles 238 9.2.4 Implications of regulatory initiatives for wealth managers 238 Box 9.2 International accounting standards 239 Box 9.3 Citigroup Private Bank Japan 240 Box 9.4 RiggsBank 242 9.3 Tax initiatives 246 9.3.1 OECD project on harmful tax practices 246 9.3.2 US qualified intermediary regime 247 9.3.3 European Union Savings Directive 248 9.3.4 International tax amnesties 250 9.3.5 Implications of tax initiatives for wealth managers 251 10 The Future 257 10.1 Introduction 258 10.2 Sources of new profitable growth 259 10.2.1 New geographies 259 Box 10.1 Japan 263 10.2.2 Client relationship deepening 267 10.2.3 New propositions 269 Box 10.2 Emerging client segments 270 10.3 Future industry structure 274 10.4 Critical success factors 278 10.5 Conclusions 281 Appendices 283 Appendix 1: Country wealth market analyses 283 Appendix 2: FATF 40 Recommendations 310 Appendix 3: FATF special recommendations on terrorist financing 318 Appendix 4: The Wolfsberg anti money laundering principles 320 Glossary of Terms 327 Bibliography 333 Index 341
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Global private banking and wealth management the new realities David Maude
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nc rdacarrier
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Bank
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Banks and banking Customer services
Wealth Management
Private Banking (DE-588)4833663-4 gnd rswk-swf
Vermögensverwaltung (DE-588)4063089-4 gnd rswk-swf
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HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016170951&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle Maude, David
Global private banking and wealth management the new realities
Bank
Private banks
Banks and banking Customer services
Wealth Management
Private Banking (DE-588)4833663-4 gnd
Vermögensverwaltung (DE-588)4063089-4 gnd
subject_GND (DE-588)4833663-4
(DE-588)4063089-4
title Global private banking and wealth management the new realities
title_auth Global private banking and wealth management the new realities
title_exact_search Global private banking and wealth management the new realities
title_exact_search_txtP Global private banking and wealth management the new realities
title_full Global private banking and wealth management the new realities David Maude
title_fullStr Global private banking and wealth management the new realities David Maude
title_full_unstemmed Global private banking and wealth management the new realities David Maude
title_short Global private banking and wealth management
title_sort global private banking and wealth management the new realities
title_sub the new realities
topic Bank
Private banks
Banks and banking Customer services
Wealth Management
Private Banking (DE-588)4833663-4 gnd
Vermögensverwaltung (DE-588)4063089-4 gnd
topic_facet Bank
Private banks
Banks and banking Customer services
Wealth Management
Private Banking
Vermögensverwaltung
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