American business values a global perspective

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1. Verfasser: Cavanagh, Gerald F. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Upper Saddle River, NJ Pearson Prentice Hall 2006
Ausgabe:5. ed.
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adam_text Contents Preface x CHAPTER 1 Free Markets Need Ethical Norms 1 Wal Mart as a Model of Business Values 2 Influence of Business Values 5 Ethical and Financial Breakdowns 7 Tyco and Dennis Kozlowski 11 Profitability and Markets 12 Shareholder Value 12 Outsourcing Jobs and Layoffs 13 Living Short Term 16 Managers Measuring Progress 17 Trust in Corporate Executives 17 Advertising and Media Shape Values 18 Children Are Targets 20 Advertising Affects Values 21 Why Some Fail 23 Self interest as a Personal Goal 23 Free Market Fundamentalism 26 Restoring Trust to Business 27 Integrity and Sanctions 28 Summary and Conclusions 30 Discussion Questions 31 Case: College Test 33 Case: Cynthia Cooper, WorldCom Internal Auditor 33 Case: Confidentiality of E Mail 34 Exercise: Personal Goals and Values Inventory 35 Exercise: Rank Ordering of Personal Values 36 Exercise: Life Goal Inventory 36 CHAPTER 2 Maturity and Moral Development 38 Lack of Maturity Brings Stress 39 Midlife Crisis 40 Stress and Anxiety at Work 41 • •• III Contents Moral Development 45 Stages of Moral Growth 47 Reasoning and Caring in Moral Development 48 Individualism and the Common Good 51 Wealth and Status as Goals 55 Leaders Build Shared Values 57 Personal Values of Businesspeople 58 Measuring Personal Values 59 Personal Experience Gives Direction 60 Helping Behavior 61 Need for Ethics in Business 62 Personal Greed or Corporate Pressure 64 Enlightened Self interest and Ethics 65 Customs, Bias, and Culture 67 Young People and Morals 68 Need for Ethics in Business and in Business Schools 69 Summary and Conclusions 71 Discussion Questions 71 Case: Inflated Resume 73 Case: Drug Test 73 Case: Bank Deposit Insurance 73 Exercise: Service Learning in the Community 74 CHAPTER 3 Ethical Behavior in Business 76 Facts, Values, and Acts 77 Dilemmas to Decisions 78 But Others Are Doing It; My Superior Knows About It and Says Nothing 79 Ethical Principles for Business Actions 80 The Norm of Individual Rights and Duties 81 The Norm of Justice 85 The Norm of Utilitarianism 87 The Norm of Caring 88 Ethical Norms for Global Business 89 Solving Ethical Problems 90 Decision Making Using the Model 92 Overriding Factors 93 Case of Selling Cigarettes 94 Loyalty and Whistle Blowing 96 When to Blow the Whistle 97 Good Habits Build Character and Virtue 99 Self Discipline, Courage, Justice, and Prudence 102 The Virtuous Organization 104 Ethics in Business Education 107 Summary and Conclusions 110 Contents v Discussion Questions 111 Case: Double Expense Account 113 Case: PETA vs. Pfizer 113 Case: Tax Assessment Kickback 114 Exercise: Memo to the Chief Executive 114 Exercise A: Ethical Climate of an Organization 114 Exercise B: Ethical Climate of a Business Compared to Caux Round Table Principles for Business 115 CHAPTER 4 Historical Roots of Business Values 117 Questioning the Past 118 Listening to Our Forebears 118 The Ancient Greek Attitude Toward Business and Work 119 Work in Biblical Times 121 Work in Islam, Hinduism, and Buddhism 122 Monks as Capitalists 124 From Luther and Calvin to the Protestant Ethic 126 Weber s Analysis of the Protestant Ethic 128 John Locke and the Right to Private Property 130 Rousseau s Social Contract 131 Adam Smith and Free Enterprise 131 Enterprise Values in the New World 134 Benjamin Franklin s Way to Wealth 136 Slavery and Productivity 137 The American Frontier 138 Tocqueville s View of Americans 139 Social Darwinism and Herbert Spencer 142 Struggle for Survival 144 Summary and Conclusions 145 Discussion Questions 145 Case: Purchasing Freedom for Slaves 147 Case:Tax Free Personal Computer 147 Case: Radar Detector 148 Exercise: Religious Roots of Business Values 148 CHAPTER 5 Factories, Immigrants, and Ideology 149 Capitalism and Individualism Steer Business Practices 150 American Individualism and Ralph Waldo Emerson 152 Children and Immigrants in Nineteenth Century U.S. Factories 153 Churches and Their Influence 154 Praise of Wealth 156 Andrew Carnegie and John D. Rockefeller 157 Manufacturing and Scientific Management 158 Biased Management 160 Americans as Seen from Abroad 160 Contents Ideology and Values 162 Origin and Impact of Ideology 164 Challenge and Fundamentalism 166 Suspicion of Ideology 166 Values in Modern Life 167 The Necessity of an Ideology for Business 172 Summary and Conclusions 174 Discussion Questions 175 Case: Educational Reimbursement 177 Case: Safe Drug 177 Exercise: International Management Consultant 177 Exercise: An American Ideology 178 CHAPTER 6 Critics of Capitalism 179 The Marxist Critique 181 Exploitation of the Worker 181 Alienation of the Worker 185 Big Business Dominates National Goals 186 Corporations Exploit Other Countries 189 Social Consequences of Capitalism 192 Cooperative Versus Competitive Market System 194 Free Enterprise Questioned from Within 196 Prediction of the Decay of Capitalism 197 Argument for Free Markets: A Rebuttal 198 Alternatives to Individualism and Capitalism: Cooperatives 201 Communities to Aid Others 202 Working in Community 203 Cooperation in the Workplace 205 Summary and Conclusions 206 Discussion Questions 207 Case: Nike and Sweatshops 209 Case: California Sweatshop 209 Case: Superior s Expense Report 210 Exercise: Goals Notebook 210 Exercise: Debate Pros and Cons of Free Trade 210 CHAPTER 7 Personal Values and the Firm 212 The Firm Forms Workers: Socialization 216 Success and Loyalty at Work 218 Money as the Goal 220 Winners and Self Developers Among Managers 221 Dissent in the Organization 222 Why People Work: Motivation and Ideology 225 Personal Growth Within the Organization 226 Contents vii Self Actualization 227 Need for Achievement and Need for Power 228 Work as Natural 230 Managing Blindly by Unexamined Assumptions 232 Pressure for More Work 233 Following Orders 235 Selling of Self: Careerism 236 Balancing Work Life Conflict 238 Spirituality in the Workplace 240 A Career as a Vocation 242 Executives as Leaders 244 Summary and Conclusions 246 Discussion Questions 247 Case: The Purchasing Manager s Car 249 Case: Top Management and Sex: Astra USA 249 Case: The Boss s Work Time 250 Exercise: A Life Worth Living 250 Exercise: Write Your Own Obituary 250 CHAPTER 8 Rebuilding Trust in Business 251 Loss of Integrity 254 Managing for Self or Firm 256 Executive Compensation and Breach of Trust 257 American Supremacy Challenged 259 Leaders Impact the Culture and Ethics of a Firm 260 Executives as Moral Leaders 261 Executives That Destroy Wealth and People 267 The Corporation Serves Society 271 Role and Responsibilities of CEOs and Boards of Directors 272 Federal Regulation: Sarbanes Oxley and the SEC 275 Strategic Planning and Ethics Build Trust 276 The Influence of Institutional Investors 277 Code of Ethical Conduct 279 Planning for Ethics and Disclosure 280 Ethics Programs: Training, Audits, and Reports 283 Growth and Narrow Interests 286 Summary and Conclusions 286 Discussion Questions 287 Case: Ebola Virus and Entertainment 289 Case: Stock Purchase Deal 289 Case: Company Controller 290 Case: Home Depot and Certified Wood 290 Exercise: Business for Social Responsibility 290 ii Contents CHAPTER 9 Globalization s Impact on American Values 292 Multinational Firms as Corporate Citizens 294 Worldwide E Commerce 295 Sweatshops Around the World 295 The Earth s Environment 298 Speculation in Global Markets: The Casino Economy 299 Corruption and Transparency 300 Impact of Global Firms 303 Business and Global Poverty 305 Toward International Stability 306 Global Ethical Conduct: Laws, Codes, and Reporting 308 The Caux Round Table Principles for Business 310 The United Nations Global Compact with Business 312 Global Reporting Initiative 313 Effectiveness of Global Codes and Reporting 314 Challenges for the Multinational Firm 316 Sustainable Development 316 A Nation Among Nations 317 Global Corporate Citizenship 318 Summary and Conclusions 319 Discussion Questions 320 Case: Merck and River Blindness 322 Case: ExxonMobil and Global Climate Change 322 Case: Made in the United States or Asia 323 CHAPTER 10 Business Values for the Future 324 Today s Business Values 325 Free Markets Triumph 325 Aristocratic Markets 326 Democracy and the Threat of Special Interests 328 Lack of Clear Values 329 An Aid to Core Beliefs and the Work Ethic 330 A Viable Business Creed 331 Problems for Future Managers 332 Mission Statement and Core Ideology 333 Spiritual Business Vision 334 Planning and Forecasting 337 Organizing for the Future 337 Trend Analysis 337 Careers with a Future 338 Future Business Values 339 Central Role of the Person 339 Technology and Innovation 341 Contents ix Long Range Perspective 342 Sustainable Development 342 Business for People 344 Local Control in a Global Economy 346 Spiritual Roots of the New Business Mission 347 Human Measures of Success 349 Vision and Hope 350 Summary and Conclusions 351 Discussion Questions 352 Case: Canon Keeps Manufacturing Jobs at Home 354 Case: Local Manager in Trouble 354 Case: Betty Vinson, Accountant at WorldCom 355 APPENDIX A Caux Round Table Principles for Business 356 APPENDIX B United Nations Global Compact with Business 362 APPENDIX C Selected Web Sites for Business Ethics 363 Index 364
adam_txt Contents Preface x CHAPTER 1 Free Markets Need Ethical Norms 1 Wal Mart as a Model of Business Values 2 Influence of Business Values 5 Ethical and Financial Breakdowns 7 Tyco and Dennis Kozlowski 11 Profitability and Markets 12 Shareholder Value 12 Outsourcing Jobs and Layoffs 13 Living Short Term 16 Managers Measuring Progress 17 Trust in Corporate Executives 17 Advertising and Media Shape Values 18 Children Are Targets 20 Advertising Affects Values 21 Why Some Fail 23 Self interest as a Personal Goal 23 Free Market Fundamentalism 26 Restoring Trust to Business 27 Integrity and Sanctions 28 Summary and Conclusions 30 Discussion Questions 31 Case: College Test 33 Case: Cynthia Cooper, WorldCom Internal Auditor 33 Case: Confidentiality of E Mail 34 Exercise: Personal Goals and Values Inventory 35 Exercise: Rank Ordering of Personal Values 36 Exercise: Life Goal Inventory 36 CHAPTER 2 Maturity and Moral Development 38 Lack of Maturity Brings Stress 39 Midlife Crisis 40 Stress and Anxiety at Work 41 • •• III Contents Moral Development 45 Stages of Moral Growth 47 Reasoning and Caring in Moral Development 48 Individualism and the Common Good 51 Wealth and Status as Goals 55 Leaders Build Shared Values 57 Personal Values of Businesspeople 58 Measuring Personal Values 59 Personal Experience Gives Direction 60 Helping Behavior 61 Need for Ethics in Business 62 Personal Greed or Corporate Pressure 64 Enlightened Self interest and Ethics 65 Customs, Bias, and Culture 67 Young People and Morals 68 Need for Ethics in Business and in Business Schools 69 Summary and Conclusions 71 Discussion Questions 71 Case: Inflated Resume 73 Case: Drug Test 73 Case: Bank Deposit Insurance 73 Exercise: Service Learning in the Community 74 CHAPTER 3 Ethical Behavior in Business 76 Facts, Values, and Acts 77 Dilemmas to Decisions 78 But Others Are Doing It; My Superior Knows About It and Says Nothing 79 Ethical Principles for Business Actions 80 The Norm of Individual Rights and Duties 81 The Norm of Justice 85 The Norm of Utilitarianism 87 The Norm of Caring 88 Ethical Norms for Global Business 89 Solving Ethical Problems 90 Decision Making Using the Model 92 Overriding Factors 93 Case of Selling Cigarettes 94 Loyalty and Whistle Blowing 96 When to Blow the Whistle 97 Good Habits Build Character and Virtue 99 Self Discipline, Courage, Justice, and Prudence 102 The Virtuous Organization 104 Ethics in Business Education 107 Summary and Conclusions 110 Contents v Discussion Questions 111 Case: Double Expense Account 113 Case: PETA vs. Pfizer 113 Case: Tax Assessment Kickback 114 Exercise: Memo to the Chief Executive 114 Exercise A: Ethical Climate of an Organization 114 Exercise B: Ethical Climate of a Business Compared to Caux Round Table Principles for Business 115 CHAPTER 4 Historical Roots of Business Values 117 Questioning the Past 118 Listening to Our Forebears 118 The Ancient Greek Attitude Toward Business and Work 119 Work in Biblical Times 121 Work in Islam, Hinduism, and Buddhism 122 Monks as Capitalists 124 From Luther and Calvin to the Protestant Ethic 126 Weber's Analysis of the Protestant Ethic 128 John Locke and the Right to Private Property 130 Rousseau's Social Contract 131 Adam Smith and Free Enterprise 131 Enterprise Values in the New World 134 Benjamin Franklin's Way to Wealth 136 Slavery and Productivity 137 The American Frontier 138 Tocqueville's View of Americans 139 Social Darwinism and Herbert Spencer 142 Struggle for Survival 144 Summary and Conclusions 145 Discussion Questions 145 Case: Purchasing Freedom for Slaves 147 Case:Tax Free Personal Computer 147 Case: Radar Detector 148 Exercise: Religious Roots of Business Values 148 CHAPTER 5 Factories, Immigrants, and Ideology 149 Capitalism and Individualism Steer Business Practices 150 American Individualism and Ralph Waldo Emerson 152 Children and Immigrants in Nineteenth Century U.S. Factories 153 Churches and Their Influence 154 Praise of Wealth 156 Andrew Carnegie and John D. Rockefeller 157 Manufacturing and Scientific Management 158 Biased Management 160 Americans as Seen from Abroad 160 Contents Ideology and Values 162 Origin and Impact of Ideology 164 Challenge and Fundamentalism 166 Suspicion of Ideology 166 Values in Modern Life 167 The Necessity of an Ideology for Business 172 Summary and Conclusions 174 Discussion Questions 175 Case: Educational Reimbursement 177 Case: Safe Drug 177 Exercise: International Management Consultant 177 Exercise: An American Ideology 178 CHAPTER 6 Critics of Capitalism 179 The Marxist Critique 181 Exploitation of the Worker 181 Alienation of the Worker 185 Big Business Dominates National Goals 186 Corporations Exploit Other Countries 189 Social Consequences of Capitalism 192 Cooperative Versus Competitive Market System 194 Free Enterprise Questioned from Within 196 Prediction of the Decay of Capitalism 197 Argument for Free Markets: A Rebuttal 198 Alternatives to Individualism and Capitalism: Cooperatives 201 Communities to Aid Others 202 Working in Community 203 Cooperation in the Workplace 205 Summary and Conclusions 206 Discussion Questions 207 Case: Nike and Sweatshops 209 Case: California Sweatshop 209 Case: Superior's Expense Report 210 Exercise: Goals Notebook 210 Exercise: Debate Pros and Cons of Free Trade 210 CHAPTER 7 Personal Values and the Firm 212 The Firm Forms Workers: Socialization 216 Success and Loyalty at Work 218 Money as the Goal 220 Winners and Self Developers Among Managers 221 Dissent in the Organization 222 Why People Work: Motivation and Ideology 225 Personal Growth Within the Organization 226 Contents vii Self Actualization 227 Need for Achievement and Need for Power 228 Work as Natural 230 Managing Blindly by Unexamined Assumptions 232 Pressure for More Work 233 Following Orders 235 Selling of Self: Careerism 236 Balancing Work Life Conflict 238 Spirituality in the Workplace 240 A Career as a Vocation 242 Executives as Leaders 244 Summary and Conclusions 246 Discussion Questions 247 Case: The Purchasing Manager's Car 249 Case: Top Management and Sex: Astra USA 249 Case: The Boss's Work Time 250 Exercise: A Life Worth Living 250 Exercise: Write Your Own Obituary 250 CHAPTER 8 Rebuilding Trust in Business 251 Loss of Integrity 254 Managing for Self or Firm 256 Executive Compensation and Breach of Trust 257 American Supremacy Challenged 259 Leaders Impact the Culture and Ethics of a Firm 260 Executives as Moral Leaders 261 Executives That Destroy Wealth and People 267 The Corporation Serves Society 271 Role and Responsibilities of CEOs and Boards of Directors 272 Federal Regulation: Sarbanes Oxley and the SEC 275 Strategic Planning and Ethics Build Trust 276 The Influence of Institutional Investors 277 Code of Ethical Conduct 279 Planning for Ethics and Disclosure 280 Ethics Programs: Training, Audits, and Reports 283 Growth and Narrow Interests 286 Summary and Conclusions 286 Discussion Questions 287 Case: Ebola Virus and Entertainment 289 Case: Stock Purchase Deal 289 Case: Company Controller 290 Case: Home Depot and Certified Wood 290 Exercise: Business for Social Responsibility 290 ii Contents CHAPTER 9 Globalization's Impact on American Values 292 Multinational Firms as Corporate Citizens 294 Worldwide E Commerce 295 Sweatshops Around the World 295 The Earth's Environment 298 Speculation in Global Markets: The Casino Economy 299 Corruption and Transparency 300 Impact of Global Firms 303 Business and Global Poverty 305 Toward International Stability 306 Global Ethical Conduct: Laws, Codes, and Reporting 308 The Caux Round Table Principles for Business 310 The United Nations Global Compact with Business 312 Global Reporting Initiative 313 Effectiveness of Global Codes and Reporting 314 Challenges for the Multinational Firm 316 Sustainable Development 316 A Nation Among Nations 317 Global Corporate Citizenship 318 Summary and Conclusions 319 Discussion Questions 320 Case: Merck and River Blindness 322 Case: ExxonMobil and Global Climate Change 322 Case: Made in the United States or Asia 323 CHAPTER 10 Business Values for the Future 324 Today's Business Values 325 Free Markets Triumph 325 Aristocratic Markets 326 Democracy and the Threat of Special Interests 328 Lack of Clear Values 329 An Aid to Core Beliefs and the Work Ethic 330 A Viable Business Creed 331 Problems for Future Managers 332 Mission Statement and Core Ideology 333 Spiritual Business Vision 334 Planning and Forecasting 337 Organizing for the Future 337 Trend Analysis 337 Careers with a Future 338 Future Business Values 339 Central Role of the Person 339 Technology and Innovation 341 Contents ix Long Range Perspective 342 Sustainable Development 342 Business for People 344 Local Control in a Global Economy 346 Spiritual Roots of the New Business Mission 347 Human Measures of Success 349 Vision and Hope 350 Summary and Conclusions 351 Discussion Questions 352 Case: Canon Keeps Manufacturing Jobs at Home 354 Case: Local Manager in Trouble 354 Case: Betty Vinson, Accountant at WorldCom 355 APPENDIX A Caux Round Table Principles for Business 356 APPENDIX B United Nations Global Compact with Business 362 APPENDIX C Selected Web Sites for Business Ethics 363 Index 364
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American business values a global perspective Gerald F. Cavanagh
5. ed.
Upper Saddle River, NJ Pearson Prentice Hall 2006
XII, 371 S. graph. Darst.
txt rdacontent
n rdamedia
nc rdacarrier
Gesellschaft
Industrie
Business ethics United States
Free enterprise United States
Industries Social aspects United States
Social responsibility of business United States
Wirtschaftsethik (DE-588)4066439-9 gnd rswk-swf
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spellingShingle Cavanagh, Gerald F.
American business values a global perspective
Gesellschaft
Industrie
Business ethics United States
Free enterprise United States
Industries Social aspects United States
Social responsibility of business United States
Wirtschaftsethik (DE-588)4066439-9 gnd
subject_GND (DE-588)4066439-9
(DE-588)4078704-7
title American business values a global perspective
title_auth American business values a global perspective
title_exact_search American business values a global perspective
title_exact_search_txtP American business values a global perspective
title_full American business values a global perspective Gerald F. Cavanagh
title_fullStr American business values a global perspective Gerald F. Cavanagh
title_full_unstemmed American business values a global perspective Gerald F. Cavanagh
title_short American business values
title_sort american business values a global perspective
title_sub a global perspective
topic Gesellschaft
Industrie
Business ethics United States
Free enterprise United States
Industries Social aspects United States
Social responsibility of business United States
Wirtschaftsethik (DE-588)4066439-9 gnd
topic_facet Gesellschaft
Industrie
Business ethics United States
Free enterprise United States
Industries Social aspects United States
Social responsibility of business United States
Wirtschaftsethik
USA
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