Key issues in organizational communication
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| Format: | Buch |
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| Sprache: | English |
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New York, NY [u.a.]
Routledge
2004
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| Online-Zugang: | Table of contents Inhaltsverzeichnis |
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| 245 | 1 | 0 | |a Key issues in organizational communication |c ed. by Dennis Tourish ... |
| 264 | 1 | |a New York, NY [u.a.] |b Routledge |c 2004 | |
| 300 | |a XV, 304 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Communication in organizations | |
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| 650 | 0 | 7 | |a Kommunikator |0 (DE-588)4604763-3 |2 gnd |9 rswk-swf |
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| 700 | 1 | |a Tourish, Dennis |e Sonstige |4 oth | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/ecip042/2003008609.html |3 Table of contents | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014780251&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
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Datensatz im Suchindex
| _version_ | 1804135327349080064 |
|---|---|
| adam_text | Contents
List of illustrations ix
List of contributors x
Preface xii
1 The crisis of management and the role of organizational
communication 1
DENNIS TOURISH AND OWEN HARGIE
2 The communication consequences of downsizing trust,
loyalty and commitment 17
DENNIS TOURISH AND OWEN HARGIE
3 Communicating about organizational uncertainty 37
PHILLIP G. CLAMPITT AND M. LEE WILLIAMS
4 Managing change: Communication and political process 60
PATRICK DAWSON
5 Communication without frontiers: The impact of technology
upon organizations 74
PAULA O KANE, OWEN HARGIE AND DENNIS TOURISH
6 Knowledge management and/as organizational communication 96
THEODORE E. ZORN AND JAMES R. TAYLOR
7 The tyranny of trends? Towards an alternative perspective
on fads in management 113
MONICA ROLFSEN
8 Intelligent emotions management 130
CHARMINE HARTEL, LEIGH KIBBY AND MICHELLE PIZER
viii Contents
9 Blending attitudes and motivation: A key cocktail 144
HARALD VALAS AND OLAV SLETTA
10 Communication competence in cross cultural business
interactions 157
OLUREMI AYOKO, CHARMINE HARTEL, GREG FISHER AND YUKA FUJIMOTO
11 Conceptualizing involvement, participation and workplace
decision processes: A communication theory perspective 172
STANLEY DEETZ AND DEVON BROWN
12 Motivating critical upward communication: A key challenge
for management decision making 188
DENNIS TOURISH AND OWEN HARGIE
13 Organizational culture: Liberation or entrapment? 205
ASHLY PINNINGTON
14 Organizational communication ethics: Directions for critical
inquiry and application 220
MATTHEW W. SEEGER
15 How are we doing? Measuring and monitoring organizational
communication 234
OWEN HARGIE AND DENNIS TOURISH
References 252
Index 295
Illustrations
Figures
3.1 The Uncertainty Management Matrix 44
3.2 Plotting scores on the Uncertainty Management Matrix 45
6.1 Knowledge and related concepts: a hierarchy 102
8.1 The affective hierarchy 133
8.2 Conceptual model of language emotion thought 138
10.1 Multi level analysis of cross cultural business interactions 164
Tables
3.1 Issues linked to tolerance of uncertainty 39
3.2 Approaches for transforming uncertainty management
climates 50
8.1 Emotional responses to organizational issues 133
13.1 Culture as entrapment, or source of liberation 218
Boxes
2.1 The communication consequences of downsizing 35
3.1 Assessment steps 47
4.1 Modern OD approaches to change 63
5.1 Ten rules for the composition of business e mails 84
5.2 Privacy, legal and security issues 90
5.3 Ten recommendations for managing employee e mail 91
11.1 Adversarial and collaborative communication 186
12.1 The benefits of upward feedback 190
12.2 Feedback considerations 191
12.3 Creating systems for information flow that cannot be ignored 202
Reflective exercises
13.1 Exploring communication and culture in your organization 211
13.2 Analysing culture and coimmunication practice 216
|
| adam_txt |
Contents
List of illustrations ix
List of contributors x
Preface xii
1 The crisis of management and the role of organizational
communication 1
DENNIS TOURISH AND OWEN HARGIE
2 The communication consequences of downsizing trust,
loyalty and commitment 17
DENNIS TOURISH AND OWEN HARGIE
3 Communicating about organizational uncertainty 37
PHILLIP G. CLAMPITT AND M. LEE WILLIAMS
4 Managing change: Communication and political process 60
PATRICK DAWSON
5 Communication without frontiers: The impact of technology
upon organizations 74
PAULA O'KANE, OWEN HARGIE AND DENNIS TOURISH
6 Knowledge management and/as organizational communication 96
THEODORE E. ZORN AND JAMES R. TAYLOR
7 The tyranny of trends? Towards an alternative perspective
on fads in management 113
MONICA ROLFSEN
8 Intelligent emotions management 130
CHARMINE HARTEL, LEIGH KIBBY AND MICHELLE PIZER
viii Contents
9 Blending attitudes and motivation: A key cocktail 144
HARALD VALAS AND OLAV SLETTA
10 Communication competence in cross cultural business
interactions 157
OLUREMI AYOKO, CHARMINE HARTEL, GREG FISHER AND YUKA FUJIMOTO
11 Conceptualizing involvement, participation and workplace
decision processes: A communication theory perspective 172
STANLEY DEETZ AND DEVON BROWN
12 Motivating critical upward communication: A key challenge
for management decision making 188
DENNIS TOURISH AND OWEN HARGIE
13 Organizational culture: Liberation or entrapment? 205
ASHLY PINNINGTON
14 Organizational communication ethics: Directions for critical
inquiry and application 220
MATTHEW W. SEEGER
15 How are we doing? Measuring and monitoring organizational
communication 234
OWEN HARGIE AND DENNIS TOURISH
References 252
Index 295
Illustrations
Figures
3.1 The Uncertainty Management Matrix 44
3.2 Plotting scores on the Uncertainty Management Matrix 45
6.1 Knowledge and related concepts: a hierarchy 102
8.1 The affective hierarchy 133
8.2 Conceptual model of language emotion thought 138
10.1 Multi level analysis of cross cultural business interactions 164
Tables
3.1 Issues linked to tolerance of uncertainty 39
3.2 Approaches for transforming uncertainty management
climates 50
8.1 Emotional responses to organizational issues 133
13.1 Culture as entrapment, or source of liberation 218
Boxes
2.1 The communication consequences of downsizing 35
3.1 Assessment steps 47
4.1 Modern OD approaches to change 63
5.1 Ten rules for the composition of business e mails 84
5.2 Privacy, legal and security issues 90
5.3 Ten recommendations for managing employee e mail 91
11.1 Adversarial and collaborative communication 186
12.1 The benefits of upward feedback 190
12.2 Feedback considerations 191
12.3 Creating systems for information flow that cannot be ignored 202
Reflective exercises
13.1 Exploring communication and culture in your organization 211
13.2 Analysing culture and coimmunication practice 216 |
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| index_date | 2024-07-02T14:35:54Z |
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| spelling | Key issues in organizational communication ed. by Dennis Tourish ... New York, NY [u.a.] Routledge 2004 XV, 304 S. Ill. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Communication in organizations Organisation (DE-588)4043774-7 gnd rswk-swf Kommunikator (DE-588)4604763-3 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Organisation (DE-588)4043774-7 s Kommunikator (DE-588)4604763-3 s DE-604 Tourish, Dennis Sonstige oth http://www.loc.gov/catdir/toc/ecip042/2003008609.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014780251&sequence=000004&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Key issues in organizational communication Communication in organizations Organisation (DE-588)4043774-7 gnd Kommunikator (DE-588)4604763-3 gnd |
| subject_GND | (DE-588)4043774-7 (DE-588)4604763-3 (DE-588)4143413-4 |
| title | Key issues in organizational communication |
| title_auth | Key issues in organizational communication |
| title_exact_search | Key issues in organizational communication |
| title_exact_search_txtP | Key issues in organizational communication |
| title_full | Key issues in organizational communication ed. by Dennis Tourish ... |
| title_fullStr | Key issues in organizational communication ed. by Dennis Tourish ... |
| title_full_unstemmed | Key issues in organizational communication ed. by Dennis Tourish ... |
| title_short | Key issues in organizational communication |
| title_sort | key issues in organizational communication |
| topic | Communication in organizations Organisation (DE-588)4043774-7 gnd Kommunikator (DE-588)4604763-3 gnd |
| topic_facet | Communication in organizations Organisation Kommunikator Aufsatzsammlung |
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