Beyond mobile people, communications and marketing in a mobilized world

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Hauptverfasser: Lindgren, Mats (VerfasserIn), Jedbratt, Jörgen (VerfasserIn), Svensson, Erika (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Basingstoke, Hampshire Palgrave 2002
Ausgabe:1. publ.
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700 1 |a Svensson, Erika  |e Verfasser  |4 aut 
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Datensatz im Suchindex

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adam_text Contents List of Figures and Tables jx Foreword xii Executive Summary xiii The greater framework xiv The smaller framework the mobile marketplace xiv The mobile individual xv Four scenarios for tomorrow s mobile marketplace xv Acknowledgments xix Introduction xxii Background and purpose xix Method, implementation and readers advice xix Part I The Context I Chapter I What is the Mobile Marketplace All About Really? 3 The human perspective 3 The perspective of the marketing company 4 ... and the media perspective 4 Is the mobile marketplace a mobile Internet? 4 Summary 7 Chapter 2 The Topography of Mobility, Information and the Market 8 Movement 10 Information handling 13 Commerce 17 The mobile marketplace 22 Summary 23 Chapter 3 The Individual as a Mobile Creature 24 Mobile archetypes, states of mind 24 Mental mobility and games of identity 27 Different kinds of mobile service ¦ 29 The mobile purchasing cycle 34 Summary 36 v vi Contents Part II Preconditions, Driving Forces and Trends 37 Chapter 4 Technology, Institutions, People and the Economy 39 Social change as a game of push and pull 41 Technology and people a necessary whole 43 The S curve and driving forces in various phases 45 Summary 50 Chapter 5 Technology 51 Moore s law and Metcalfe s 52 Network benefits are exponential 53 Mobile telephone networks 54 Wireless local networks 56 Bluetooth wireless micro networks 57 Positioning 58 Technology today and in the future 59 Technical trends 64 Technological aspects of data transfer and always on Internet connection 72 Connected technology 73 Technology for handling information 73 Digression: What happened (and is happening) to the software agents? 74 A prognosis? 77 Summary 79 Chapter 6 The Institutions 80 The importance of institutions 80 The emergence of the knowledge industrial society 81 Rules of play, legislation and state incentives 88 Summary 94 Chapter 7 The Individual 95 Postmodern values the victory of pluralism? 96 What will we want to consume? 97 The importance of the brand 97 Open landscapes or the tyranny of diversity? 98 Twenty consumer trends 100 Summary I I I Chapter 8 The Economy 112 Gigantic investments I 12 Where are the revenues? I 15 Two markets and two consumer groups I 16 Summary I 19 Chapter 9 The New Marketing Logic 120 The customer driven marketplace 120 The evolution towards micro geographical marketing 125 Position commerce 127 Contents vii Media trends 128 Marketing trends 139 Summary 146 Part III The Arena 147 Chapter 10 The Players in the Mobile Marketplace 149 A map of the players 149 Companies, media and receivers become one 152 Marketing and selling companies (and organizations) 153 Advertising and media agencies, intermediaries 154 Traditional media 155 New interactive media 158 Content providers 159 Content packagers 160 The portals 161 Position players 162 Mobile network and service operators 163 Mobile retailers 167 System and platform providers 167 Software companies 168 Mobile manufacturers 169 The mobile individual 171 Summary 174 Digression: Experts and users give their views on tomorrow s mobile marketplace 176 The Swedish population as users 176 Conclusions 185 Summary 188 Experts pronounce on the mobile marketplace a Delphi study 189 Summary 194 Part IV Mobile Marketing for Tomorrow 197 Chapter 11 The Mobile Marketplace in 2007 A Future Free of Surprises 199 A brief outline of the scenarios and scenario methodology 199 Safe predictions 201 Consequences for media agencies 204 Consequences for marketing companies 205 Scenario for the future a user family in 2007 220 Summary 223 Chapter 12 Four Scenarios for a Mobile Tomorrow 224 Main uncertainties 224 A joker in the pack 227 Tomorrow s mobile marketplace four scenarios 229 Conclusion 236 vui Contents Postscript Mobile Tomorrows 243 Kairos Future 244 Glossary 245 Notes 250 Sources 253 Index 257 List of Figures and Tables Figures O.I A description of the book s structure and working model xxi 1.1 The three dimensions of the mobile marketplace 6 1.2 The mobile marketplace merges the virtual and physical marketplaces into something qualitatively new 2.1 The significance of car ownership in the 1950s 2 2.2 Wisdom presupposes both high level access to information and a high degree of reflection 2.3 The Model T Ford 20 3.1 The dimensions of mobility 3.2 The mobile marketplace: time and position critical services 30 3.3 The buying cycle 4.1 The interplay between technology, people and institutions 40 4 2 The introduction of new technology in a market often takes the err 46 form of an S curve 4.3 Interplay between expectations and actual development 5.1 The cost of computation power calculated in MIPS 52 5.2 New technology breaks through at a quickening pace 53 5.3 Transfer capacity and range of various wireless networks 5 5.4 Mobile phone and Internet use in different groups of countries 59 5.5 Number of l mode users 5.6 The emergence of a metanet 5.7 Minaturization for user friendliness 5.8 Mobile devices of the future 5.9 Microsoft s Tablet PC 6.1 The price of a haircut in relation to shampoo over a 20 year period 83 x List of Figures and Tables 8.1 Norwegian Telefonor s mobile service DJUICE targets youth in Scandinavia, New Zealand.Thailand and Singapore I 17 8.2 The market for mobile services I 19 9.1 The product driven system 121 9.2 The distribution driven system 122 9.3 The customer driven system 123 9.4 The mobile as a membrane between the personal universe and the external world 124 9.5 Influencing purchasing decisions in the shop 126 9.6 The media day 134 9.7 Value formula for future media 136 9.8 Metro, distributed free in public transport hubs all over the world 137 9.9 Polarization between attractive concepts and exclusive content 138 10.1 The players involved in communication in the mobile marketplace 150 10.2 The merging of players in the mobile marketplace 152 10.3 The modular media map 157 10.4 The role of position players 163 10.5 The conglomerate Virgin with its Virgin Mobile was the first mobile operator without its own network 165 10.6 The world s biggest manufacturers of mobile systems in 1999 168 10.7 The 21 st century knight in armor is considerably more lightly dressed than his predecessor 173 10.8 Summary of areas of interest, resources and possible strategies of various players in the mobile marketplace 175 10.9 Survey: Preferences for various services of the next generation of mobile telephony 180 10.10 Two principal groups in the mobile marketplace: Moklofs and Yupplots 182 10.1 I The view of experts: mobile services which will have established themselves (reached 30 percent saturation) by the year 2005 194 10.12 Experts assumptions about development up to 2015 195 I I.I Scenario building 201 I 1.2 Choosing the customer as the strategy 207 I 1.3 Mental states of consumers 21 I 12.1 Overview of the four scenarios 230 Tables I. I Examples of different types of personalization 5 2.1 Work, education and entertainment change over four epochs of human history 9 List of Figures and Tables xi 2.2 The development of the markets from barter to an excess market 21 3.1 Dimensions of mobility 25 3.2 Various mobile services and willingness to pay 31 4.1 For new technology to break through, four subsystems have to be in place: technology that works, systems for data and information handling, infrastructure and functioning content 45 4.2 A comparison between the motivations of different user groups 48 5.1 Highest theoretical data transfer speeds of various mobile data communications. In practice, speeds will be considerably lower 55 5.2 Mobile customers year 2010 according to NTT DoCoMo 63 8.1 License methods, the number and costs I 14 10.1 Comparison between potential mobile portal players 161 10.2 Telephone operators year 2000 164 10.3 The world s largest manufacturers of mobiles, market share jan March 2001 170 10.4 Three types of mobile services. Multivariate analysis shows that the services fall into three distinct groups 185 10.5 Interest for services among the three early adopter groups Moklofs, Yupplots and Sallies 86 I I. I Examples of differences between prognoses, scenarios and visions 200 I 1.2 Summary of general assumptions of the coming years 204 I 1.3 Traditional media and the mobile marketplace 215 12.1 Examples of the effects of various radio transmitters 228 12.2 Scenario grids ^37
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Jedbratt, Jörgen
Svensson, Erika
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Svensson, Erika
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record_format marc
spellingShingle Lindgren, Mats
Jedbratt, Jörgen
Svensson, Erika
Beyond mobile people, communications and marketing in a mobilized world
Cellular telephone systems Marketing
Mobile communication systems Marketing
title Beyond mobile people, communications and marketing in a mobilized world
title_auth Beyond mobile people, communications and marketing in a mobilized world
title_exact_search Beyond mobile people, communications and marketing in a mobilized world
title_full Beyond mobile people, communications and marketing in a mobilized world by Mats Lindgren, Jörgen Jedbratt, Erika Svensson
title_fullStr Beyond mobile people, communications and marketing in a mobilized world by Mats Lindgren, Jörgen Jedbratt, Erika Svensson
title_full_unstemmed Beyond mobile people, communications and marketing in a mobilized world by Mats Lindgren, Jörgen Jedbratt, Erika Svensson
title_short Beyond mobile
title_sort beyond mobile people communications and marketing in a mobilized world
title_sub people, communications and marketing in a mobilized world
topic Cellular telephone systems Marketing
Mobile communication systems Marketing
topic_facet Cellular telephone systems Marketing
Mobile communication systems Marketing
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