Fundamentals of customer-focused management competing through service

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: John, Joby (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Westport, Conn. [u.a.] Praeger 2003
Schlagworte:
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!

MARC

LEADER 00000nam a2200000zc 4500
001 BV020013443
003 DE-604
005 20070502
007 t
008 050830s2003 xxu |||| 00||| eng d
010 |a 2003059681 
020 |a 156720564X  |9 1-56720-564-X 
035 |a (OCoLC)845599148 
035 |a (DE-599)BVBBV020013443 
040 |a DE-604  |b ger  |e aacr 
041 0 |a eng 
044 |a xxu  |c US 
049 |a DE-945 
050 0 |a HF5415.335 
082 0 |a 658.8/12  |2 22 
084 |a QP 620  |0 (DE-625)141911:  |2 rvk 
100 1 |a John, Joby  |e Verfasser  |4 aut 
245 1 0 |a Fundamentals of customer-focused management  |b competing through service  |c Joby John 
246 1 3 |a Fundamentals of customer focused management 
264 1 |a Westport, Conn. [u.a.]  |b Praeger  |c 2003 
300 |a XX, 216 S. 
336 |b txt  |2 rdacontent 
337 |b n  |2 rdamedia 
338 |b nc  |2 rdacarrier 
650 4 |a aConsumer satisfaction 
650 4 |a aCustomer relations 
650 4 |a aTotal quality management 
650 4 |a aIndustrial management 
650 0 7 |a Kundenmanagement  |0 (DE-588)4236865-0  |2 gnd  |9 rswk-swf 
650 0 7 |a Beziehungsmanagement  |0 (DE-588)4326109-7  |2 gnd  |9 rswk-swf 
650 0 7 |a Kundenorientierung  |0 (DE-588)4316837-1  |2 gnd  |9 rswk-swf 
689 0 0 |a Kundenmanagement  |0 (DE-588)4236865-0  |D s 
689 0 1 |a Beziehungsmanagement  |0 (DE-588)4326109-7  |D s 
689 0 2 |a Kundenorientierung  |0 (DE-588)4316837-1  |D s 
689 0 |C b  |5 DE-604 
999 |a oai:aleph.bib-bvb.de:BVB01-013334952 

Datensatz im Suchindex

_version_ 1804133571325067264
any_adam_object
author John, Joby
author_facet John, Joby
author_role aut
author_sort John, Joby
author_variant j j jj
building Verbundindex
bvnumber BV020013443
callnumber-first H - Social Science
callnumber-label HF5415
callnumber-raw HF5415.335
callnumber-search HF5415.335
callnumber-sort HF 45415.335
callnumber-subject HF - Commerce
classification_rvk QP 620
ctrlnum (OCoLC)845599148
(DE-599)BVBBV020013443
dewey-full 658.8/12
dewey-hundreds 600 - Technology (Applied sciences)
dewey-ones 658 - General management
dewey-raw 658.8/12
dewey-search 658.8/12
dewey-sort 3658.8 212
dewey-tens 650 - Management and auxiliary services
discipline Wirtschaftswissenschaften
format Book
fullrecord <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01494nam a2200457zc 4500</leader><controlfield tag="001">BV020013443</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20070502 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">050830s2003 xxu |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2003059681</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">156720564X</subfield><subfield code="9">1-56720-564-X</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)845599148</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV020013443</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-945</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.335</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">22</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">John, Joby</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Fundamentals of customer-focused management</subfield><subfield code="b">competing through service</subfield><subfield code="c">Joby John</subfield></datafield><datafield tag="246" ind1="1" ind2="3"><subfield code="a">Fundamentals of customer focused management</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Westport, Conn. [u.a.]</subfield><subfield code="b">Praeger</subfield><subfield code="c">2003</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XX, 216 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">aConsumer satisfaction</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">aCustomer relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">aTotal quality management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">aIndustrial management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="C">b</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-013334952</subfield></datafield></record></collection>
id DE-604.BV020013443
illustrated Not Illustrated
indexdate 2024-07-09T20:10:50Z
institution BVB
isbn 156720564X
language English
lccn 2003059681
oai_aleph_id oai:aleph.bib-bvb.de:BVB01-013334952
oclc_num 845599148
open_access_boolean
owner DE-945
owner_facet DE-945
physical XX, 216 S.
publishDate 2003
publishDateSearch 2003
publishDateSort 2003
publisher Praeger
record_format marc
spelling John, Joby Verfasser aut
Fundamentals of customer-focused management competing through service Joby John
Fundamentals of customer focused management
Westport, Conn. [u.a.] Praeger 2003
XX, 216 S.
txt rdacontent
n rdamedia
nc rdacarrier
aConsumer satisfaction
aCustomer relations
aTotal quality management
aIndustrial management
Kundenmanagement (DE-588)4236865-0 gnd rswk-swf
Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf
Kundenorientierung (DE-588)4316837-1 gnd rswk-swf
Kundenmanagement (DE-588)4236865-0 s
Beziehungsmanagement (DE-588)4326109-7 s
Kundenorientierung (DE-588)4316837-1 s
b DE-604
spellingShingle John, Joby
Fundamentals of customer-focused management competing through service
aConsumer satisfaction
aCustomer relations
aTotal quality management
aIndustrial management
Kundenmanagement (DE-588)4236865-0 gnd
Beziehungsmanagement (DE-588)4326109-7 gnd
Kundenorientierung (DE-588)4316837-1 gnd
subject_GND (DE-588)4236865-0
(DE-588)4326109-7
(DE-588)4316837-1
title Fundamentals of customer-focused management competing through service
title_alt Fundamentals of customer focused management
title_auth Fundamentals of customer-focused management competing through service
title_exact_search Fundamentals of customer-focused management competing through service
title_full Fundamentals of customer-focused management competing through service Joby John
title_fullStr Fundamentals of customer-focused management competing through service Joby John
title_full_unstemmed Fundamentals of customer-focused management competing through service Joby John
title_short Fundamentals of customer-focused management
title_sort fundamentals of customer focused management competing through service
title_sub competing through service
topic aConsumer satisfaction
aCustomer relations
aTotal quality management
aIndustrial management
Kundenmanagement (DE-588)4236865-0 gnd
Beziehungsmanagement (DE-588)4326109-7 gnd
Kundenorientierung (DE-588)4316837-1 gnd
topic_facet aConsumer satisfaction
aCustomer relations
aTotal quality management
aIndustrial management
Kundenmanagement
Beziehungsmanagement
Kundenorientierung
work_keys_str_mv AT johnjoby fundamentalsofcustomerfocusedmanagementcompetingthroughservice
AT johnjoby fundamentalsofcustomerfocusedmanagement