Practical spoken dialog systems

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Sprache:English
Veröffentlicht: Berlin Springer 2004
Schriftenreihe:Text, speech and language technology 26
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Datensatz im Suchindex

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adam_text Practical Spoken Dialog Systems Edited by Deborah Dahl Conversational Technologies, Plymouth Meeting, U S A KLUWER ACADEMIC PUBLISHERS DORDRECHT / BOSTON / LONDON TABLE OF CONTENTS PREFACE xi CONTRIBUTORS xiii INTRODUCTION 1 PART 1: INITIAL STAGES SUZANNE LIEBOWITZ TAYLOR / Beyond Technology 7 1 Introduction 7 2 Speech Engagements 9 3 Discovery 13 4 Summary 22 PART 2: DESIGN CLIFFORD NASS AND LI GONG / Ten Principles for Designing Human-Computer Dialog Systems 25 1 Introduction 25 2 Processing Speech 27 3 Producing Speech 33 4 Spoken Dialog Interaction 36 5 Final Thoughts 38 JAMES A LARSON / Voice User Interface Design for Novice and Experienced Users 41 1 Introduction 41 2 Developing Voice User Interfaces 47 3 Guidelines For Voice User Interfaces for Novice Users 47 4 Guidelines for Voice User Interfaces for Average Users 52 5 Guidelines for User Interfaces for Experienced Users 54 6 Advanced Techniques 60 7 Iterative Testing 62 8 Summary 63 Vlll MORENA DANIELI / Designing Error Recovery Dialogs 65 1 Introduction 65 2 Human-machine Miscommunication 67 3 Kinds of Miscommunication 70 4 The Design of Error Recovery Subdialogs 74 5 How Users Signal Misunderstanding 81 6 Conclusions 81 DEBORAH A DAHL / Visualization Tools for Designing Spoken Dialogs 85 1 Problem 85 2 Visualizing Dialogs 86 3 The Role of Tools in Development 87 4 Example Dialog 88 5 General Issues and Selection criteria 102 6 Conclusion 103 7 Acknowledgements 104 KURT GODDEN / How to Wreck a Nice Speech Grammar 105 1 Introduction 105 2 Limitations of Speech Grammars 106 3 Who is the User? 108 4 Grammar Design 114 5 Error Prompts 116 6 Complexity 117 7 Ambiguity 118 8 Miscellaneous 120 9 Conclusions 121 JUDITH A MARKOWITZ / Designing for Speaker Authentication 123 1 Introduction 123 2 Speaker Authentication Dialogs 126 3 Advanced Techniques 135 4 Handling Errors and Problems 137 5 Final Words 139 IX PART 3: DEPLOYMENT ROBERT KEILLER / Using VoiceXML 2 0 in the VxOne Unified Messaging Application 143 1 Introduction 144 2 Overview of VxOne 144 3 Generation of Dynamic VoiceXML pages 148 4 Speed and Latency 157 5 Prompt Generation 159 6 Conclusions 161 PART 4: NEW IDEAS SAMUEL BAYER / Building a Standards and Research Community with the Galaxy Communicator Software Infrastructure 167 1 Introduction 167 2 Enabling an Engineering Community 168 3 The GALAXY Communicator software infrastructure 172 4 Design 176 5 Implementation and Logistics 189 6 Standards, Commercialization and the GCSI 191 7 Conclusion 194 CANDACE L SIDNER / Building Spoken-Language Collaborative Agents 197 1 Introduction 197 2 Collaborative Interface Agents 199 3 Four Spoken Language Collaborative Agents 205 4 Design Issues for Collaborative Agents 219 5 Related Work 224 6 A Recap of Lessons Learned 224 INDEX 227
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series Text, speech and language technology
series2 Text, speech and language technology
spellingShingle Practical spoken dialog systems
Text, speech and language technology
Sprachverarbeitung (DE-588)4116579-2 gnd
Dialogsystem (DE-588)4131632-0 gnd
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(DE-588)4131632-0
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title Practical spoken dialog systems
title_auth Practical spoken dialog systems
title_exact_search Practical spoken dialog systems
title_full Practical spoken dialog systems ed. by Deborah Dahl
title_fullStr Practical spoken dialog systems ed. by Deborah Dahl
title_full_unstemmed Practical spoken dialog systems ed. by Deborah Dahl
title_short Practical spoken dialog systems
title_sort practical spoken dialog systems
topic Sprachverarbeitung (DE-588)4116579-2 gnd
Dialogsystem (DE-588)4131632-0 gnd
topic_facet Sprachverarbeitung
Dialogsystem
Aufsatzsammlung
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