Electronic business & commerce

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Hauptverfasser: Chesher, Michael 1942- (VerfasserIn), Kaura, Rukesh 1971- (VerfasserIn), Linton, Peter (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: London [u.a.] Springer 2003
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Datensatz im Suchindex

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adam_text Preface ix Chapter I: Business Context Age of Turbulence and Change 1 Three Introductory Scenarios 1 Organizational Change 6 People and Information Technology 7 The Business Manager 8 Globalization 9 Political and Legislative 10 Competition 13 Industry Re structuring 18 Customer Service 19 Sales Channels 20 Technology 21 Business Productivity Improvements 25 Change and Information Technology 25 Chapter 2: Framework for e Business Introduction 27 Origins of Electronic Business 29 Electronic Business Communications 29 Electronic Mail 30 What is the Internet? 32 Electronic Data Interchange 33 Electronic Commerce 36 Electronic Business 42 Electronic Marketplaces 45 Evolving Scope of Electronic Business 45 Chapter 3: Financial e Business Financial Services Evolution 51 Dawn of the Cash Less Society 52 e Wallets Virtual Cash? 53 Mobile Payments 61 Electronic Bill Presentment and Payment (EBPP) 64 Facilitating e Financial Services 68 Cash is King 73 Chapter 4: Desktop Support for e Business Introduction Desktop Computing 75 The Role of the Network 79 Software Evolution 81 Network Operating Systems 87 Group Working 91 Instant Messaging R U Ready? 94 Workflow Software/Computing 99 Conference and Consensus Building Software 102 Scheduling/Diary Software 103 Justifying and Implementing Groupware 104 Videoconferencing 106 Chapter 5: Business to Business (B2B) Introduction 111 Business Focus 113 The Supply Chain 113 The Value Chain 116 Just in Time and Quick Response 117 e Collaboration 118 e Procurement 119 Efficient Consumer Response 124 Supply Chain Evolution 126 e Business Evolution 127 Quantifying the Benefits 129 e Business B2B Summary 130 Chapter 6:Traditional B2B Electronic Data Interchange Introduction to EDI 133 EDI Standards 140 Operation of EDI 150 Enterprise Application Integration 152 EDI over the Internet 155 Chapter 7: Evolving B2B Electronic Business XML Introduction 161 Three different uses of XML 162 Core Technology Syntax Rules 163 Core Technology XML Metadata 164 XML Example Order 168 Core Technology Presentation of XML 171 Processing of XML 174 XML Issues 175 XML Initiatives 178 XML Terminologies 184 Chapter 8: B2B Electronic Marketplaces The Advent of the e Marketplace 187 e Marketplace Evolution 188 A Question of Integration 198 Platform Providers 203 vi Chapter 9: Business to Consumer (B2C) Introduction 207 Contrasting B2B and B2C 208 E Tailer Benefits 209 Creating Positive Customer Experience 209 Factors Impacting Growth 210 What Sells Best 211 Brand Presence 215 Dis intermediation 216 Internet Shopping Therapy 217 Chapter 10: Wireless Commerce Nomads of the Future 237 The Next Generation of Hardware 238 Cutting the Umbilical Cord 239 Wireless Networks Why? 240 Radio Frequency Identification (RFID) 241 Mobile Workers 243 Mobile Commerce 244 The Wireless LAN 245 Remote Access 249 Satellite Technology 252 Cellular Technology Proliferation of the G s 252 Personal Digital Assistants 258 The Future of Wireless Networks 259 Chapter I I: Dot.Com Economy The New Economy 261 Dot.Com Frenzy 263 End of the First Wave 264 Dot.Com Successes and Failures 267 Lessons Learnt 270 Chapter 12: Securing e Business The Elusive Search for Security 279 Cyber Crime 281 Public Key Infrastructure 287 Governmental Initiatives 296 Secure Messaging 299 Securing the Internet 302 Privacy Please 308 Smart Card Technologies 309 Securing Financial Services 312 Security of the Future 314 Chapter 13: Legal Aspects of Electronic Business Introduction 319 Enabling Infrastructure 319 Indirect and Direct Transactions 321 Governmental Action 321 Electronic Commerce Legislation 322 Data Protection 325 Internet/Web Content 328 Chapter 14: Electronic Business Strategies Introduction 333 Corporate Transformation 334 Strategic Management and Information Technology 335 Integrating Business and IT Strategies 336 e Business Strategy Development 342 Contrasting e Business and e Commerce 344 Business Models for e Commerce 346 Strategic Choices 349 Retaining Customers through Loyalty 351 Summary 351 Chapter 15: Communications Fundamentals Introduction 353 Exchanging Data between Computers 354 Data and Metadata 360 Communications Technologies 362 Internet TCP/IP Network Architecture 366 Types of Connection 370 Other Communications Technologies 374 Chapter 16: Standards in e Business Introduction 377 Electronic Mail (E mail) 378 SMTP 379 IMAP and POP 383 HTTP 386 DNS Domain Name System 390 X.400 394 Chapter 17: Server side Technologies Introduction 397 Client server Model 397 Sockets 400 Dynamic Data 403 What Does Object Orientated Mean? 408 Using Server side Technologies 415 Acronyms and Glossary 417 Index 439 vsiii
any_adam_object 1
author Chesher, Michael 1942-
Kaura, Rukesh 1971-
Linton, Peter
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author_facet Chesher, Michael 1942-
Kaura, Rukesh 1971-
Linton, Peter
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physical XIII, 442 S. graph. Darst.
publishDate 2003
publishDateSearch 2003
publishDateSort 2003
publisher Springer
record_format marc
spellingShingle Chesher, Michael 1942-
Kaura, Rukesh 1971-
Linton, Peter
Electronic business & commerce
E-business gtt
E-commerce gtt
Management gtt
Electronic commerce
Electronic Commerce (DE-588)4592128-3 gnd
subject_GND (DE-588)4592128-3
(DE-588)4123623-3
title Electronic business & commerce
title_alt Electronic business and commerce
title_auth Electronic business & commerce
title_exact_search Electronic business & commerce
title_full Electronic business & commerce Michael Chesher, Rukesh Kaura and Peter Linton
title_fullStr Electronic business & commerce Michael Chesher, Rukesh Kaura and Peter Linton
title_full_unstemmed Electronic business & commerce Michael Chesher, Rukesh Kaura and Peter Linton
title_short Electronic business & commerce
title_sort electronic business commerce
topic E-business gtt
E-commerce gtt
Management gtt
Electronic commerce
Electronic Commerce (DE-588)4592128-3 gnd
topic_facet E-business
E-commerce
Management
Electronic commerce
Electronic Commerce
Lehrbuch
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