MARC

LEADER 00000nam a2200000 c 4500
001 BV014184293
003 DE-604
005 20040204
007 t|
008 020305s2002 xx d||| |||| 00||| eng d
020 |a 0273646397  |9 0-273-64639-7 
035 |a (OCoLC)440057695 
035 |a (DE-599)BVBBV014184293 
040 |a DE-604  |b ger  |e rakwb 
041 0 |a eng 
049 |a DE-91  |a DE-573 
080 |a 005.2 
080 |a 331.1 
080 |a 331.108 
080 |a 658.3 
084 |a QV 578  |0 (DE-625)142160:  |2 rvk 
084 |a WIR 700f  |2 stub 
100 1 |a Torrington, Derek  |e Verfasser  |4 aut 
245 1 0 |a Human resource management  |c Derek Torrington, Laura Hall, Stephen Taylor 
250 |a 5. ed. 
264 1 |a London [u.a.]  |b Prentice Hall Europe  |c 2002 
300 |a XXV, 668 S.  |b graph. Darst. 
336 |b txt  |2 rdacontent 
337 |b n  |2 rdamedia 
338 |b nc  |2 rdacarrier 
500 |a Bis 3. Aufl. u.d.T.: Torrington, Derek: Personnel management 
650 4 |a Kadri - Management sistemi - Vodstveni kadri - Učbeniki za visoke šole 
650 7 |a Kadri - Planiranje - Učbeniki za visoke šole  |2 ssg 
650 7 |a Kadri - Upravljanje - Učbeniki za visoke šole  |2 ssg 
650 7 |a Kadrovska politika - Strategija - Učbeniki za visoke šole  |2 ssg 
650 7 |a Upravljanje s človeškimi viri - Kadrovski management - Učbeniki za visoke šole  |2 ssg 
650 4 |a Vodenje - Delovna razmerja - Predstave - Učbeniki za visoke šole 
650 4 |a Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole 
650 7 |a Zaposlovanje - Management - Učbeniki za visoke šole  |2 ssg 
650 4 |a Personnel management 
650 0 7 |a Management  |0 (DE-588)4037278-9  |2 gnd  |9 rswk-swf 
650 0 7 |a Führung  |0 (DE-588)4018776-7  |2 gnd  |9 rswk-swf 
650 0 7 |a Humankapital  |0 (DE-588)4160783-1  |2 gnd  |9 rswk-swf 
650 0 7 |a Personalwesen  |0 (DE-588)4076000-5  |2 gnd  |9 rswk-swf 
650 0 7 |a Personalpolitik  |0 (DE-588)4045269-4  |2 gnd  |9 rswk-swf 
689 0 0 |a Humankapital  |0 (DE-588)4160783-1  |D s 
689 0 1 |a Management  |0 (DE-588)4037278-9  |D s 
689 0 |5 DE-604 
689 1 0 |a Personalwesen  |0 (DE-588)4076000-5  |D s 
689 1 |8 1\p  |5 DE-604 
689 2 0 |a Personalpolitik  |0 (DE-588)4045269-4  |D s 
689 2 |8 2\p  |5 DE-604 
689 3 0 |a Führung  |0 (DE-588)4018776-7  |D s 
689 3 |8 3\p  |5 DE-604 
700 1 |a Hall, Laura  |e Sonstige  |4 oth 
700 1 |a Taylor, Stephen  |e Sonstige  |4 oth 
856 4 2 |m HBZ Datenaustausch  |q application/pdf  |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009722152&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA  |3 Inhaltsverzeichnis 
883 1 |8 1\p  |a cgwrk  |d 20201028  |q DE-101  |u https://d-nb.info/provenance/plan#cgwrk 
883 1 |8 2\p  |a cgwrk  |d 20201028  |q DE-101  |u https://d-nb.info/provenance/plan#cgwrk 
883 1 |8 3\p  |a cgwrk  |d 20201028  |q DE-101  |u https://d-nb.info/provenance/plan#cgwrk 
943 1 |a oai:aleph.bib-bvb.de:BVB01-009722152 

Datensatz im Suchindex

DE-BY-TUM_call_number 0002 WIR 700f 04.2002 A 7035
DE-BY-TUM_katkey 1257156
DE-BY-TUM_location 00
DE-BY-TUM_media_number 040044104787
_version_ 1820861348151558144
adam_text H^^R^H Brief contents Preface and Acknowledgements xxiii Guided tour xxvi Parti ¦ INTRODUCTION 1 The nature of human resource management 2 2 Current issues in human resource management 17 3 Strategic human resource management 30 Part II ¦ ORGANISATION 4 Strategic aspects of organisation 52 5 Planning: jobs and people 62 6 Organisational design 82 7 Communication and information 99 8 Interactive skill: chairing meetings 121 Part III ¦ RESOURCING 9 Strategic aspects of resourcing 136 10 Contracts, contractors and consultants 151 11 Recruitment 170 12 Selection methods and decisions 188 13 Staff retention 210 14 Ending the contract 224 15 Interactive skill: selection interviewing 241 Part IV ¦ PERFORMANCE 16 Strategic aspects of performance 262 17 Organisational performance 276 18 Managing individual performance 297 19 Team performance 316 20 Leadership and motivation 333 21 Diversity: the legal framework 347 22 Equality: equal opportunities and diversity 362 23 Interactive skill: the appraisal interview 383 vi ¦ Brief contents PartV ¦ DEVELOPMENT 24 Strategic aspects of development 400 25 Competencies, competence and NVQs 411 26 Learning and development 423 I 27 Career development 440 28 Interactive skill: presentation and teaching 461 Part VI ¦ EMPLOYEE RELATIONS 29 Strategic aspects of employee relations 478 30 Recognition and consultation 494 31 Health, safety and welfare 509 32 Grievance and discipline 525 33 Interactive skill: grievance and disciplinary interviewing 544 Part VII ¦ PAY 34 Strategic aspects of payment 562 35 Job evaluation 578 36 Incentives 594 37 Pensions and benefits 611 38 Interactive skill: negotiation 628 Index 649 HHHIh Contents Preface and Acknowledgements xxiii Guided tour xxvi fgjgg^ INTRODUCTION 1 The nature of human resource management 2 New forms of working 2 New directions for organisations 4 Defining human resource management 5 HRM mark 1: the generic term 6 Delivering human resource management objectives 7 HRM mark 2: a distinctive approach to the management of people 9 The evolution of personnel/HRM 11 Stage 1: the social reformer 11 Stage 2: the acolyte of benevolence 11 Stage 3: the humane bureaucrat 12 Stage 4: the consensus negotiator 12 Stage 5: organisation man 12 Stage 6: the manpower analyst 13 A philosophy of human resource management 13 Summary propositions 15 References 15 General discussion topics 16 2 Current issues in human resource management 17 Responding to the intensified competition 17 Managing international operations 18 Riding waves of technological innovation 20 Meeting the expectations of the law 21 Managing with or without trade unions 22 Ethical questions 24 Best practice v. best fit 26 Summary propositions 27 References 28 General discussion topics 29 3 Strategic human resource management 30 Strategic human resource management and human resource strategy 30 Theoretical perspectives of strategic human resource management 34 Universalist approach 34 viii ¦ Contents Fit or contingency approach 36 Resource based approach 41 The role of the HR function in strategy 44 Summary propositions 45 References 45 General discussion topics 47 Part I Case study problem 48 Part I Examination questions 49 m2||| ORGANISATION 4 Strategic aspects of organisation 52 Chandler s three stages of business development 52 Centralisation and decentralisation 53 Planning 56 Information and communication 57 Rivalry 57 Distorted perceptions 58 Resource allocation 58 Summary propositions 60 References 60 General discussion topics 61 5 Planning: jobs and people 62 The contribution and feasibility of HR planning 62 Models of human resource planning 65 Analysing the environment 67 Defining the future in human resource terms 69 Organisation, behaviour and culture 69 Employee numbers and skills (demand forecasting) 69 Taking account of changing employee utilisation 72 Analysing the current situation 72 Organisation, behaviour and culture 72 Current and projected employee numbers and skills (employee supply) 73 Reconciliation, decisions and plans 78 Summary propositions 81 References 81 General discussion topics 81 6 Organisational design 82 The fundamentals of the organising process 82 Task identity and job definition 83 Structure 84 Alternative forms of organisation structure 84 The entrepreneurial form 85 The bureaucratic form 85 The matrix form 86 Contents ¦ ix The independence form 87 Summary of differentiated structures 88 New forms of structure? 89 Smaller size: downsizing, delayering and outsourcing 89 Growth: diversification, acquisitions, mergers, alliances and joint ventures 90 Decentralisation and empowering teams and individuals 91 The how not the what: business process reengineering 92 Redefining the boundaries 92 Organisational culture 93 Summary propositions 97 References 97 General discussion topics 98 7 Communication and information 99 Meaning and scope of communication 99 Purposes of communication in organisations 100 The process of communicating 100 Barriers to communicating 101 The frame of reference 102 The stereotype 102 Cognitive dissonance 103 The halo or horns effect 103 Semantics and jargon 103 Not paying attention and forgetting 104 Ways of communicating in organisations 106 HR information: a computer revolution? 108 HR information: a model 109 Individual employee information 110 Aggregate employee information 111 Absence analysis and costing 112 Equal opportunities analysis 113 Turnover analysis and costing 114 The workforce and organisational performance 114 Information from personnel systems and activities 114 Information on the HR function 116 Confidentiality, privacy and security 116 Confidentiality 116 Privacy 116 Security 117 The Data Protection Act 1998 117 Transitional arrangements 118 Summary propositions 119 References 119 General discussion topics 120 8 Interactive skill: chairing meetings 121 Preparation 122 Who should attend the meeting? 122 What is the brief or terms of reference of the meeting? 122 What should the agenda be? 123 x ¦ Contents What about the physical location and arrangements? 123 What is the meeting for? 123 Conduct of the meeting itself (the encounter) 124 How can contributions be stimulated and controlled? 124 Bringing people in 125 Keeping it going 125 And what about your own input? 126 Winding it up 126 Follow up 127 Minutes or report of the meeting 127 Implementation of proposals 128 Summary propositions 128 General discussion topics 129 Part II Case study problem 130 Part II Examination questions 132 (22[]| RESOURCING 9 Strategic aspects of resourcing 136 Responding to labour market trends 136 Demographic developments 136 Diversity 137 Skills and qualifications 138 Analysing labour markets 139 Geographical differences 139 Tight v. loose 139 Occupational structure 140 Generational differences 141 Flexible resourcing choices 142 Numerical flexibility 142 Temporal flexibility 143 Functional flexibility 144 Debates about flexibility 145 Ready made or home grown? 146 Academies 147 Clubs 147 Baseball teams 148 Fortresses 148 Summary propositions 148 References 149 General discussion topics 150 10 Contracts, contractors and consultants 151 Contracts of employment 151 Contracts of limited duration 154 Part time contracts 155 Contents ¦ xi Working patterns 157 Flexible working hours 159 Distance working and subcontracting 161 Finding the right people 162 Job specification and selection 162 Communication and control 162 Pay and performance 163 Employing consultants 163 Describe the problem 165 Formulate an approach 166 Work out how you could do it in house 166 Find out how it could be done by consultants 167 Decide between the alternatives 167 Summary propositions 168 References 168 General discussion topics 169 11 Recruitment 170 Determining the vacancy 171 Methods of recruitment 172 The recruitment methods compared 174 Recruitment advertising 176 Drafting the advertisement 178 E recruitment 180 Control and evaluation 182 Employment documentation 183 Correspondence 183 Shortlisting 184 Summary propositions 18 5 References 186 General discussion topics 187 12 Selection methods and decisions 188 The role of HR management in selection 188 Selection as a two way process 189 Selection criteria and the person specification 191 Organisational criteria 191 Functional/departmental criteria 191 Individual job criteria 192 Choosing selection methods 193 Selection methods 194 Application forms 194 Self assessment 195 Telephone screening 196 Testing 197 Critical features of test use 197 Context of tests 198 Problems with using tests 198 Types of test for occupational use 199 xii ¦ Contents Group selection methods and assessment centres 201 Working sampling/portfolios 203 References 204 Other methods 204 Using consultants 205 Final selection decision making 205 Validation of selection procedures 206 Selection, the law and equality of opportunity 207 Summary propositions 207 References 208 General discussion topics 209 13 Staff retention 210 Turnover rates and trends 211 The impact of staff turnover 212 Turnover analysis and costing 213 Outside factors 214 Functional turnover 214 Push factors 215 Pull factors 215 Staff retention strategies 216 Pay 217 Managing expectations 218 Induction 219 Family friendly HR practices 220 Training and development 221 Summary propositions 222 References 222 General discussion topics 223 14 Ending the contract 224 Unfair dismissal 225 Automatically unfair reasons 226 Potentially fair reasons 227 Determining reasonableness 227 Lack of capability or qualifications 229 Misconduct 231 Redundancy 233 Some other substantial reason 235 Written statement of reasons 235 Constructive dismissal 236 Compensation for dismissal 236 Wrongful dismissal 238 Retirement 238 Notice 239 Summary propositions 239 References 240 General discussion topics 240 Contents ¦ xiii 15 Interactive skill: selection interviewing 241 Varieties of interview 241 The purpose of the selection interview 242 Criticism of the selection interview 242 The importance of the selection interview 243 Exchanging information 243 Human and ritual aspects 243 Interview strategy 244 Frank and friendly strategy 244 Problem solving strategy 244 Biographical strategy 245 Stress strategy 245 Number of interviews and interviewers 246 The individual interview 246 Sequential interviews 246 Panel interviews 247 The selection interview sequence 247 Preparation 247 Reception 248 Interview structure 249 The selection interview 249 Summary propositions 255 References 256 Practical exercise in selection interviewing ¦ 256 Part III Case study problem 257 Part III Examination questions 259 B2BB1 PERFORMANCE 16 Strategic aspects of performance 262 A change in perspective: from employment to performance 262 Influences on our understanding of performance 263 The Japanese influence 263 The American literature 263 HRM and the strategy literature 264 Do people management practices contribute to high performance? 265 How do HR policies and practices affect performance? 267 Commitment 267 Major performance initiatives 269 Things that go wrong 270 The process/people balance 270 Getting the measures right 270 Management losing interest 271 The team/individual balance 271 Leaving out the development part 272 Implementing and managing the change 272 Getting it right 272 xiv ¦ Contents Summary propositions 273 References 273 General discussion topics 275 17 Organisational performance 276 Total quality management 276 What is involved in total quality management? 278 What happens in practice? 280 TQM and the HR function 283 Review 284 Learning organisations 284 Organisational learning and the learning organisation 285 Organisational and individual learning 285 What are the characteristics of learning organisations? 287 Critique 291 Organisation development 292 Summary propositions 293 References 294 General discussion topics 296 18 Managing individual performance 297 The performance cycle 297 Planning performance 297 Supporting performance 298 Ongoing review 299 Using the performance cycle 299 Appraisal systems 299 Why have an appraisal system? 300 What is appraised? 301 Surveillance of actual performance 303 Who contributes to the appraisal process? 304 Effectiveness of appraisal systems 306 360 degree feedback 306 The nature of the 360 degree feedback 306 Difficulties and dilemmas 308 Performance management systems 309 Implementation and critique of performance management 312 Summary propositions 313 References 313 General discussion topics 315 19 Team performance 316 Broad team types 319 Production or service teams 319 Cross functional management teams 323 Functional teams 324 Problem solving teams 325 Team effectiveness 325 Selecting team members 326 Contents ¦ xv Team leader and manager training 328 Team member training 328 Team development 328 Recognition and reward 329 Are teams always the right answer? 330 Implications for the HR function 330 Summary propositions 330 References 331 General discussion topics 332 20 Leadership and motivation 333 Leadership and management 333 What are the traits of leaders and effective leaders? 334 What is the best way to lead ? leadership styles and behaviours 335 Do leaders need different styles for different situations? 337 Do we really need heroes? 340 Leadership and motivation 343 Summary propositions 344 References 345 General discussion topics 346 21 Diversity: the legal framework 347 Discrimination on grounds of sex or marital status 348 The Equal Pay Act 1970 348 The Sex Discrimination Act 1975 350 Positive discrimination 351 Dress codes 352 Transsexuals 352 Sexual harassment 352 Race discrimination 353 Disability discrimination 355 Trade union discrimination 358 Part time workers 359 Ex offenders 360 Summary propositions 360 References 361 General discussion topics 361 22 Equality: equal opportunities and diversity 362 Current employment experiences of socially defined minority groups 362 Women 362 Racial and ethnic groups 364 Disabled people 365 Older people 365 Lesbian, gay and bisexual people 366 Different approaches to equality 366 Equal opportunities approach 367 Problems with the equal opportunities approach 368 Management of diversity approach 369 xvi ¦ Contents Problems with the managing diversity approach 372 Equal opportunities or managing diversity? 374 Implications for organisations 374 Conceptual models of organisational responses to equal opportunities and managing diversity 374 Equal opportunities and managing diversity policies 376 A process for managing diversity 377 Summary propositions 380 References 380 General discussion topics 382 23 Interactive skill: the appraisal interview 383 Contrasting approaches to appraisal 384 Who does the appraisal? 386 The appraisal interview 387 The appraisal interview sequence 388 Preparation 389 Interview structure 390 Making appraisal work 392 Summary propositions 394 References 394 Part IV Case study problem 395 Part IV Examination questions 397 B33QI DEVELOPMENT 24 Strategic aspects of development 400 Organisational strategy and HR development strategy 402 Influence of the external labour market 404 Integration with other human resource strategy 405 Training and development roles 406 Approaches to development and national initiatives 408 Summary propositions 408 References 409 General discussion topics 410 25 Competencies, competence and NVQs 411 Competence and NVQs 411 The context of the competence movement 411 Characteristics of NVQs 413 Problematic aspects of NVQs 415 Behavioural competencies 417 Advantages of behavioural competencies 419 Problematic aspects of behavioural competencies 420 Summary propositions 421 References 421 General discussion topics 422 Contents ¦ xvii 26 Learning and development 423 The nature of learning and development 423 Learning from experience 423 Planned and emergent learning 425 Learning curves 426 Identifying learning and training needs 427 Approaches to learning and development 428 Education and training courses 428 Learning on the job 430 Open, distance and e learning 436 Evaluation of training and development 436 Summary propositions 437 References 438 General discussion topics 439 27 Career development 440 How and why are careers changing? 441 Definitions and importance of career development 443 Understanding careers 444 Career development stages 444 Career anchors 446 Other models 448 Career balance 448 Individual career management 451 Organisational support for career management 453 Career pathways and grids 453 Fast track programmes 455 Managerial support 455 Career counselling 456 Career workshops 456 Self help workbooks 456 Career centres 457 Assessment and development centres 457 Summary propositions 458 References 458 General discussion topics 460 28 Interactive skill: presentation and teaching 461 Approaches to learning 461 Types of learner 463 Job instruction 464 The job instruction sequence 465 Preparation 465 The instruction 468 A note on presentation 471 Objectives 471 The material 471 Summary propositions 473 References 473 Part V Case study problem 474 Part V Examination questions 475 xviii ¦ Contents B2JJJ] EMPLOYEE RELATIONS 29 Strategic aspects of employee relations 478 Historical development of employee relations in the UK 479 The twentieth century 479 The 1960s 480 The 1970s 481 The 1980s 482 The 1990s 483 Current trends 484 Collective employee involvement 485 Individual employee involvement 487 Team briefing 488 Quality circles 489 News sheets 489 Attitude surveys 489 Team working 490 International perspectives 490 Summary propositions 491 References 492 General discussion topics 493 30 Recognition and consultation 494 Defining recognition 495 The cases for and against trade union recognition 496 Forms of trade union recognition 497 Derecognition 500 Trade union recognition law 500 Collective consultation 502 Redundancy 502 Transfer of undertakings 502 Health and safety 502 Pensions 502 European Works Councils 503 Workplace agreements 503 Consultation in practice 504 HR roles in recognition and consultation 505 Summary propositions 507 References 507 General discussion topics 508 31 Health, safety and welfare 509 Definitions of health, safety and welfare 509 HRM and health, safety and welfare 510 Health and safety law 511 Criminal law 512 Civil law 517 Managing stress and emotional welfare 517 Someone to talk to/someone to advise 519 Contents ¦ xix Reorganisation of work 519 Positive health programmes 519 Managing physical welfare 520 Making the work safe 520 Enabling employees to work safely 520 Safety training and other methods of persuasion 521 Occupation health departments 522 Summary propositions 523 References 523 General discussion topics 524 32 Grievance and discipline 525 The Milgram experiments with obedience 526 What do we mean by discipline? 528 What do we mean by grievance? 530 The framework of organisational justice 532 Awareness of culture and appropriateness of style 532 Rules 533 Ensuring that the rules are kept 534 Grievance procedure 536 Disciplinary procedure 538 Authorisation of penalties 539 Investigation 539 Information and explanation 539 Disputes 539 Are grievance and discipline processes equitable? 539 Summary propositions 542 References 542 General discussion topics 543 33 Interactive skill: grievance and disciplinary interviewing 544 The nature of grievance and disciplinary interviewing 546 The discipline and grievance sequence 546 Preparation 546 The grievance interview 549 The grievance is now understood 550 The management position is now understood 551 Points of disagreement are now in focus 551 Alternatives have now been considered 551 The disciplinary interview 552 First possible move to disengagement 553 Second possible move to disengagement 553 Third possible move to disengagement 553 Fourth possible move to disengagement 554 Disengagement 554 Summary propositions 555 References 555 Part VI Case study problem 556 Part VI Examination questions 558 xx ¦ Contents 1233]] pay 34 Strategic aspects of payment 562 Management approaches to payment 562 Employee objectives for the contract of payment 563 First objective: purchasing power 563 Second objective: felt fair 564 Third objective: rights 564 Fourth objective: relativities 564 Fifth objective: recognition 564 Sixth objective: composition 565 Employer objectives for the contract of payment 565 First objective: prestige 565 Second objective: competition 566 Third objective: control 566 Fourth objective: motivation and performance 566 Fifth objective: cost 567 Sixth objective: change management 568 Approaches to setting base pay rates 568 External market comparisons 569 Internal labour market mechanisms 569 Job evaluation 570 Collective bargaining 571 The elements of payment 572 Basic rate 572 Plussage 573 Benefits 573 Premia 573 Overtime 573 Incentive 573 Bonus 574 The importance of equity 574 A strategic approach to payment administration 575 Summary propositions 576 References 576 General discussion topics 577 35 Job evaluation 578 Salary structures 579 Job families 580 Ladders and steps 581 The self financing increment principle 582 Why not one big (happy) family? 582 Broadbanding 584 Job evaluation methods 584 Employee participation in job evaluation 588 Job families 588 Job descriptions 588 Panel evaluation 588 Contents ¦ xxi Job analysis questionnaires 588 Equal value 589 Like work 589 Work rated as equivalent 590 Work of equal value 590 Genuine material factor differences 591 Summary propositions 592 References 592 General discussion topics 593 36 Incentives 594 Basic choices 594 The extent to which incentives are paid 597 Payment by results schemes 598 Individual time saving 598 Measured daywork 599 Group and plant wide incentives 599 Commission 600 Disadvantages of PBR schemes 600 Operational inefficiencies 600 Quality of work 601 The quality of working life 601 The selective nature of the incentive 601 Obscurity of payment arrangements 602 Performance related pay 602 The attractions of PRP 603 Critiques of PRP 604 Using PRP effectively 605 Skills based pay 606 Profit sharing 607 Cash based schemes 607 Share based schemes 608 Disadvantages of profit related schemes 608 Summary propositions 609 References 610 General discussion topics 610 37 Pensions and benefits 611 Pensions 612 State schemes 612 Occupational schemes 613 Group personal pensions 616 Stakeholder pensions 617 Occupational pensions and HRM 618 Sick pay 619 Statutory sick pay (SSP) 619 Occupational sick pay 620 Company cars 622 London allowances 624 Flexible benefits 624 xxii ¦ Contents Summary propositions References General discussion topics 627 38 Interactive skill: negotiation 628 The nature of conflict in the employment relationship 629 Sources of conflict in the collective employment relationship 630 Potential benefits of such conflict 630 Introducing new rules 630 Modifying the goals 631 Clash of values 631 Competitiveness ^ Organisational tradition 631 Understanding of respective positions 631 Potential drawbacks of such conflict 632 Waste of time and energy 632 Emotional stress for participants 632 Risks 632 Bargaining strategies 632 Avoidance ^32 Smoothing 633 Forcing 633 Compromise 633 Confrontation 633 Bargaining tactics 634 Resolution or accommodation 634 Tension level 634 Power balance 634 Synchronising 635 Openness 635 The negotiation sequence 635 Preparation 635 Agenda 636 Information 637 Strategy 637 The negotiation 639 Setting 639 Challenge and defiance 639 Thrust and parry 640 Decision making 640 Recapitulation 641 Written statement 641 Commitment of the parties 641 Negotiating with individuals 642 Summary propositions 644 References 644 Part VII Case study problem 645 Part VII Examination questions 647 Index 649
any_adam_object 1
author Torrington, Derek
author_facet Torrington, Derek
author_role aut
author_sort Torrington, Derek
author_variant d t dt
building Verbundindex
bvnumber BV014184293
classification_rvk QV 578
classification_tum WIR 700f
ctrlnum (OCoLC)440057695
(DE-599)BVBBV014184293
discipline Wirtschaftswissenschaften
edition 5. ed.
format Book
fullrecord <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02972nam a2200697 c 4500</leader><controlfield tag="001">BV014184293</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20040204 </controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">020305s2002 xx d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0273646397</subfield><subfield code="9">0-273-64639-7</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)440057695</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV014184293</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-91</subfield><subfield code="a">DE-573</subfield></datafield><datafield tag="080" ind1=" " ind2=" "><subfield code="a">005.2</subfield></datafield><datafield tag="080" ind1=" " ind2=" "><subfield code="a">331.1</subfield></datafield><datafield tag="080" ind1=" " ind2=" "><subfield code="a">331.108</subfield></datafield><datafield tag="080" ind1=" " ind2=" "><subfield code="a">658.3</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QV 578</subfield><subfield code="0">(DE-625)142160:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 700f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Torrington, Derek</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Human resource management</subfield><subfield code="c">Derek Torrington, Laura Hall, Stephen Taylor</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">5. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London [u.a.]</subfield><subfield code="b">Prentice Hall Europe</subfield><subfield code="c">2002</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXV, 668 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Bis 3. Aufl. u.d.T.: Torrington, Derek: Personnel management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Kadri - Management sistemi - Vodstveni kadri - Učbeniki za visoke šole</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Kadri - Planiranje - Učbeniki za visoke šole</subfield><subfield code="2">ssg</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Kadri - Upravljanje - Učbeniki za visoke šole</subfield><subfield code="2">ssg</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Kadrovska politika - Strategija - Učbeniki za visoke šole</subfield><subfield code="2">ssg</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Upravljanje s človeškimi viri - Kadrovski management - Učbeniki za visoke šole</subfield><subfield code="2">ssg</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Vodenje - Delovna razmerja - Predstave - Učbeniki za visoke šole</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Zaposlovanje - Management - Učbeniki za visoke šole</subfield><subfield code="2">ssg</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Personnel management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Führung</subfield><subfield code="0">(DE-588)4018776-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Humankapital</subfield><subfield code="0">(DE-588)4160783-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Personalwesen</subfield><subfield code="0">(DE-588)4076000-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Personalpolitik</subfield><subfield code="0">(DE-588)4045269-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Humankapital</subfield><subfield code="0">(DE-588)4160783-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Personalwesen</subfield><subfield code="0">(DE-588)4076000-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Personalpolitik</subfield><subfield code="0">(DE-588)4045269-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="8">2\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="3" ind2="0"><subfield code="a">Führung</subfield><subfield code="0">(DE-588)4018776-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="3" ind2=" "><subfield code="8">3\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Hall, Laura</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Taylor, Stephen</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&amp;doc_library=BVB01&amp;local_base=BVB01&amp;doc_number=009722152&amp;sequence=000002&amp;line_number=0001&amp;func_code=DB_RECORDS&amp;service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">2\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">3\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-009722152</subfield></datafield></record></collection>
id DE-604.BV014184293
illustrated Illustrated
indexdate 2024-12-23T15:49:00Z
institution BVB
isbn 0273646397
language English
oai_aleph_id oai:aleph.bib-bvb.de:BVB01-009722152
oclc_num 440057695
open_access_boolean
owner DE-91
DE-BY-TUM
DE-573
owner_facet DE-91
DE-BY-TUM
DE-573
physical XXV, 668 S. graph. Darst.
publishDate 2002
publishDateSearch 2002
publishDateSort 2002
publisher Prentice Hall Europe
record_format marc
spellingShingle Torrington, Derek
Human resource management
Kadri - Management sistemi - Vodstveni kadri - Učbeniki za visoke šole
Kadri - Planiranje - Učbeniki za visoke šole ssg
Kadri - Upravljanje - Učbeniki za visoke šole ssg
Kadrovska politika - Strategija - Učbeniki za visoke šole ssg
Upravljanje s človeškimi viri - Kadrovski management - Učbeniki za visoke šole ssg
Vodenje - Delovna razmerja - Predstave - Učbeniki za visoke šole
Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole
Zaposlovanje - Management - Učbeniki za visoke šole ssg
Personnel management
Management (DE-588)4037278-9 gnd
Führung (DE-588)4018776-7 gnd
Humankapital (DE-588)4160783-1 gnd
Personalwesen (DE-588)4076000-5 gnd
Personalpolitik (DE-588)4045269-4 gnd
subject_GND (DE-588)4037278-9
(DE-588)4018776-7
(DE-588)4160783-1
(DE-588)4076000-5
(DE-588)4045269-4
title Human resource management
title_auth Human resource management
title_exact_search Human resource management
title_full Human resource management Derek Torrington, Laura Hall, Stephen Taylor
title_fullStr Human resource management Derek Torrington, Laura Hall, Stephen Taylor
title_full_unstemmed Human resource management Derek Torrington, Laura Hall, Stephen Taylor
title_short Human resource management
title_sort human resource management
topic Kadri - Management sistemi - Vodstveni kadri - Učbeniki za visoke šole
Kadri - Planiranje - Učbeniki za visoke šole ssg
Kadri - Upravljanje - Učbeniki za visoke šole ssg
Kadrovska politika - Strategija - Učbeniki za visoke šole ssg
Upravljanje s človeškimi viri - Kadrovski management - Učbeniki za visoke šole ssg
Vodenje - Delovna razmerja - Predstave - Učbeniki za visoke šole
Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole
Zaposlovanje - Management - Učbeniki za visoke šole ssg
Personnel management
Management (DE-588)4037278-9 gnd
Führung (DE-588)4018776-7 gnd
Humankapital (DE-588)4160783-1 gnd
Personalwesen (DE-588)4076000-5 gnd
Personalpolitik (DE-588)4045269-4 gnd
topic_facet Kadri - Management sistemi - Vodstveni kadri - Učbeniki za visoke šole
Kadri - Planiranje - Učbeniki za visoke šole
Kadri - Upravljanje - Učbeniki za visoke šole
Kadrovska politika - Strategija - Učbeniki za visoke šole
Upravljanje s človeškimi viri - Kadrovski management - Učbeniki za visoke šole
Vodenje - Delovna razmerja - Predstave - Učbeniki za visoke šole
Vodenje - Človeški viri - Humani odnosi - Učbeniki za visoke šole
Zaposlovanje - Management - Učbeniki za visoke šole
Personnel management
Management
Führung
Humankapital
Personalwesen
Personalpolitik
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009722152&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv AT torringtonderek humanresourcemanagement
AT halllaura humanresourcemanagement
AT taylorstephen humanresourcemanagement