Handbook of logistics and supply chain management
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| Format: | Buch |
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| Sprache: | English |
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Amsterdam [u.a.]
Pergamon
2001
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| Ausgabe: | 1. ed. |
| Schriftenreihe: | Handbooks in transport
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| 245 | 1 | 0 | |a Handbook of logistics and supply chain management |c ed. by Ann M. Brewer ... |
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| adam_text | CONTENTS
Introduction to the series v
Chapter 1
Introduction
ANN M. BREWER, KENNETH J. BUTTON and DAVID A. HENSHER 1
1. Introduction 1
2. How is the new economy different from the old view? 3
3. What is knowledge in the economy? 4
4. The Handbook 7
Part 1. Globalization and International Perspectives 9
Chapter 2
Perspectives on Global Performance Issues
TREVOR D. HEAVER 11
1. Introduction 11
2. Logistics service and performance measurement 12
2.1. The aspects of logistics in an economy 13
2.2. The multifaceted and intangible nature of logistics 14
3. Types of performance measure 14
3.1. The use of input and output data 15
3.2. The sources of data 16
3.3. The purposes of performance measurement 17
3.4. Benchmarking 18
4. Performance measurement at different levels 18
4.1. Performance measurement at the micro level I1)
4.2. Performance at the macro level 20
5. Issues in the pursuit of good logistics performance 22
5.1. The roles of public policy in logistics 23
5.2. The roles of co operation and rivalry among companies 25
5.3. Human resource capabilities and information technology 27
6. Conclusion 27
References 28
viii Contents
Chapter 3
European Transport: Insights and Challenges
CEES RUIJGROK 29
1. Introduction 29
1 Trends in transport and logistics 31
2.!. Major European trends and their impact on logistics and transport 31
2.2. Logistics trends in Europe 35
3. Expectations and challenges 42
3.1. Enlargement of the European Union 42
3.2. Infrastructure, regional economies, and the environment 43
3.3. The implementation of EU policy 44
3.4. Development of markets 44
References 45
Chapter 4
North America: Insights and Challenges
THOMAS M. CORSI and SANDOR BOYSON 47
1. Evolving logistics best practices 47
2. North American supply chain leaders 50
2.1. Federal Express 50
2.2. Sun Microsystems 50
2.3. Cisco Systems 51
3. Major gaps between leaders and the rest of corporate America 52
4. Bridging the gap: diffusion of the net centric supply chain 53
4.1. Greater use of third party logistics for out sourcing 54
4.2. Rise of the applications service providers 54
4.3. Advances in middleware 55
4.4. Electronic marketplaces/exchanges 56
5. A view to the future 57
References 58
Chapter 5
International Logistics: A Continuous Search for Competitiveness
HILDE MEERSMAN and EDDY VAN DE VOORDE 61
1. Introduction 61
2. International logistics: what s in a name? 66
3. Altered environmental factors 68
3.1. Globalization of the production process 68
3.2. Growing international trade 69
3.3. The emergence of supply chain management 71
3.4. Time based competition (TBC) 71
3.5. Growing global e commerce IL
Contents ix
4. Consequences for market players 73
5. Conclusion 76
References 76
.Part 2. Supply Chain Management 79
Chapter 6
The Development of Thinking in Supply Chain and Logistics Management
DARREN HALL and ALAN BRAITHWAITE 81
1. The significance of supply chain management 81
1.1. A matter of definition 82
1.2. The layout of this chapter 83
2. The precursor to supply chain management: functional excellence
and its inadequacies 83
2.1. Operations research and manufacturing systems 84
2.2. Materials management 84
2.3. Quality 85
2.4. Purchasing and sourcing strategy 86
3. Leanness: the first supply chain agenda 87
3.1. Muda and supply chain management 87
3.2. Time compression 89
3.3. Push and pull supply chains 90
4. The structure of supply chains 92
4.1. Western and Japanese hierarchies 92
4.2. Network supply structures 94
5. Enlightenment at last, but what is next? 95
References 97
Chapter 7
The Supply Chain Management and Logistics Controversy
DOUGLAS M. LAMBERT 99
1. Introduction 99
2. SCM versus logistics 100
3. The marketing perspective 101
4. A conceptual framework of supply chain management 103
4.1. Supply chain network structure 104
4.2. Identifying supply chain members 105
4.3. The structural dimensions of the network 106
5. Supply chain business processes 107
5.1. Customer relationship management process 108
5.2. Customer service management process 108
x Contents
5.3. Demand management process 109
5.4. Customer order fulfillment process 109
5.5. Manufacturing flow management process 109
5.6. Procurement process 110
5.7. Product development and commercialization 110
5.8. Returns process 111
6. Types of business process links 111
6.1. Managed process links 112
6.2. Monitored process links 112
6.3. Not managed process links 112
6.4. Non member process links 112
7. Business process chains 114
8. The management components of supply chain management 116
9. Mapping the supply chain 119
10. Re engineering improvement into the supply chain 120
11. Implementing integrated supply chain management 121
12. Conclusions 123
References 125
Chapter 8
The Concept of Value: Symbolic Artifact or Useful Tool?
ANN M. BREWER 127
1. Introduction 127
1.1. Defining value 127
1.2. Strategic value management 128
2. The industry view 129
2.1. Value chain 129
2.2. Value creation 130
2.3. Shareholder value 130
3. The resource based view 131
3.1. Relationship value 131
4. Is value management simply symbolic artifact or useful tool? 136
5. Conclusion 137
References 138
Chapter 9
Intermodal Transportation
BRIAN SLACK 141
1. Introduction 141
2. Definitions 141
3. Origins of intermodal transport 142
Contents xi
4. The role of containerization in contemporary intermodal
transportation 144
5. Implications of the container 147
5.1. Terminal activities are highly capitalized 147
5.2. Hubbing 147
5.3. Massive increase in site requirements for intermodal terminals 148
5.4. Scale economies in ships, railways, and planes 148
5.5. Restructuring of the container industry 148
6. Organizational challenges to intermodal transportation 149
6.1. Liability 150
6.2. Documentation 150
6.3. Intermodal intermediaries 150
6.4. Regulatory issues 151
6.5. Intermodal futures 152
References 154
Part 3. Logistics Management 155
Chapter 10
Integrated Logistics Strategies
ALANMcKINNON 157
1. Introduction 157
2. A brief history of logistical integration 158
3. Strategy formulation 162
4. Corporate goals 162
5. Value enhancement 163
5.1. Product diversification 163
5.2. Development of higher value products 164
5.3. Improved service quality 164
6. Cost reduction 164
7. Logistical strategics 165
8. The role of freight transport with integrated logistics strategies 167
9. Conclusion 168
References 168
Chapter 11
Lean Logistics
I ETER HINES, DANIEL JONES and NICK RICH 171
1. Introduction 171
2. Problem definition 171
3. A new logic 173
4. A distribution example: Toyota parts supply system 176
xii Contents
4.1. Manufacturing: Stamping and chroming 177
4.2. Delivery 177
4.3. Ordering 178
4.4. Warehouse management 178
4.5. Dealers 179
4.6. Network structure 179
5. Targeting improvements within the lean enterprise 180
5.1. Process activity mapping 180
5.2. Supply chain response matrix 181
5.3. Production variety funnel 184
5.4. Quality filter mapping 185
5.5. Demand amplification mapping 187
5.6. Decision point analysis 188
5.7. Physical structure 189
5.8. Summary 190
6. A distribution case 190
7. Where do we go from here? 192
References 193
Chapter 12
Inventory Management
DONALD WATERS 195
1. Introduction 195
2. Stocks and inventories 195
3. Objectives of inventory management 196
4. Scientific inventory control 198
5. Periodic review systems 199
6. Dependent demand inventory systems 201
7. Just in time operations 204
8. Systems with pull 205
9. Reducing stocks in the supply chain 206
10. Changes in aggregate stocks 208
11. Review 210
References 211
Chapter 13
Just in time
SAMANTHA Y.TAYLOR 213
1. The just in time philosophy 213
2. Development of JIT 214
3. The aggregate effects of JIT and transportation 216
4. The logistics of transportation 218
Contents xiii
5. JIT and the supply chain 219
6. Trends in the industry to improve transportation for JIT 221
7. Final remarks 223
References 224
Chapter 14
Warehousing: A Key Link in the Supply Chain
KENNETH B. ACKERMAN and ANN M. BREWER 225
1. Introduction 225
2. The challenges of warehouse management 227
3. Warehousing quality 228
3.1. Vehicle turnaround time 229
3.2. Selecting stable stock 230
3.3. Identifying labor intensive tasks 231
4. e Commerce and warehousing 231
4.1. Constant growth in warehousing occupancy 232
4.2. e Commerce and freight patterns 232
4.3. The new/old business of fulfillment 233
4.4. The residential delivery challenge 234
4.5. The nature of revolutions 235
4.6. The social impact 235
5. Conclusion 236
References 237
Chapter 15
Consolidation and Trans shipment
MICHEL BEUTHE and EKKI KREUTZBERGER 239
1. Introduction 239
2. Consolidation in logistical networks 239
3. The economics of trans shipping and network organization 248
References 252
Chapter 16
Logistics Out sourcing
MICHAEL BROWNE and JULIAN ALLEN 253
1. Introduction 253
2. Deciding whether to out source activities 253
3. Growth in out sourcing in recent years 256
4. Logistics out sourcing 256
5. Trends in out sourcing of logistics activities 257
6. Advantages of logistics out sourcing 259
7. Disadvantages of logistics out sourcing 260
xiv Contents
8. Supply chain developments related to out sourcing 262
8.1. Rationalizing the vendor network 262
8.2. Contractual agreements between logistics providers and their customers 262
8.3. The role of quality 263
9. Success factors in logistics out sourcing 264
10. Future trends in logistics out sourcing 266
References 267
Part 4. Customer Service 269
Chapter 17
Services Marketing
ROHITVERMA 271
1. Introduction 271
2. Services environment 273
2.1. Technological innovations 273
2.2. Global competition, regulatory changes, and increased privatization 273
2.3. Franchising and service supply chains 274
2.4. Changing social trends 274
2.5. Summary 274
3. Understanding service delivery systems 275
3.1. Customer contact 276
3.2. Tangibility 277
3.3. Customization 277
3.4. Recipients of service process 277
3.5. Nature of the relationship with customers 278
3.6. Nature ol demand and supply 278
3.7. Mode of service delivery 279
3.8. Type of service processes 279
3.9. Summary 279
4. Major themes in services marketing 280
4.1. Customer satisfaction and loyalty 280
4.2. Service quality 283
4.3. New service design and development 285
4.4. Operational and human issues in services marketing 287
5. Concluding remarks 289
References 289
Chapter 18
Understanding and Predicting Customer Choices
HARMEN OPPEWAL and HARRY TIMMERMANS 293
1. Introduction 293
Contents xv
2. Customer behavior explained: The consumer behavior
paradigm 295
3. The prediction of customer choices from utility maximization 298
3.1. Discrete choice models 299
3.2. Choice sets 302
3.3. Choice constraints 303
3.4. Group decision making 304
4. Computational process models to describe and predict choice
behavior 304
5. Summary and discussion 307
References 309
Part 5. Logistics Performance Measurement 311
Chapter 19
Costing Theory and Processes
WAYNE K. TALLEY 313
1. Introduction 313
2. Costing transport service in theory 314
2.1. Resource function 314
2.2. Production function 315
2.3. Cost function 316
2.4. Allocating shared costs 317
3. Costing transport service in practice 319
3.1. Individual carrier costing processes 319
3.2. Multicarrier costing processes 322
References 323
Chapter 20
Benchmarking and Performance Measurement: The Role in Quality
Management
DAVID GILLEN 325
1. Introduction 325
2. Total quality management and competitive strategy 326
3. Benchmarking and performance measures 328
3.1. Benchmarking 328
3.2. Performance measures 330
4. Linking performance measures, cnablers, and strategy 331
5. Implementing benchmarking and performance measurement 335
6. Summary 336
References 337
xvi Contents
Chapter 21
Green Logistics
JEAN PAUL RODRIGUE, BRIAN SLACK and CLAUDE COMTOIS 339
1. Introduction 339
2. Development and application of green logistics 340
3. The green paradoxes of logistics in transport systems 341
3.1. Costs 342
3.2. Time and speed 344
3.3. Reliability 345
3.4. Warehousing 345
3.5. e Commerce 345
4. Discussion and evaluation 346
5. Blueprint for green logistics 349
References 350
Part 6. Organizational Logistics 351
Chapter 22
Organizational Logistics: Definition, Components, and Approaches
ANN M. BREWER 353
1. Introduction 353
2. Definition 355
3. Components of organizational logistics 356
3.1. Core competence 356
3.2. Inter organizational relationships 358
3.3. Work design 360
3.4. Organizational learning 361
4. An approach to organizational logistics 362
5. Conclusion 363
References 364
Chapter 23
Public Policy and Logistics
MARTIN DRESNER and CURTIS M. GRIMM 365
1. Introduction 365
2. Case studies 366
2.1. Public policies regarding regulation and competitive access in the
U.S. railroad industry 366
2.2. European public policies 370
2.3. Privatization of port operations in Latin America 372
3. Conclusion 374
References 375
Contents xvii
Part 7. Comparative Industry Approaches 377
Chapter 24
Retail Logistics
JOHN FERNIE 379
1. Introduction 379
2. Supply chain concepts 379
3. Efficient consumer response (ECR) 381
4. Differences in logistics culture in international markets 384
5. The internationalization of logistics practice 388
6. The future 389
References 390
Chapter 25
City Logistics and Freight Transport
RUSSELL G. THOMPSON and EIICHI TANIGUCHI 393
1. Introduction 393
2. Key stakeholders 393
3. City logistics 394
3.1. Residents 396
3.2. Shippers and receivers 397
3.3. Carriers 398
3.4. Government 399
3.5. Case studies 401
References 404
Chapter 26
Manufacturing Logistics
TONY WHITEING 407
1. Introduction 407
2. Manufacturing in the demand responsive supply chain 408
2.1. Just in time manufacturing 409
3. The tools of the trade 410
3.1. Materials requirements planning 410
3.2. Manufacturing resource planning 410
3.3. The relationship between JIT and MRP MRl1 II 412
3.4. Distribution requirements planning 413
3.5. Enterprise resource planning 413
3.6. Advanced planning and scheduling systems 414
4. The way ahead 415
References 417
xviii Contents
Chapter 27
Maritime Logistics
MARY R. BROOKS and GRAHAM FRASER 419
1. Introduction 419
2. Possible carrier roles in supply chain management 420
3. Drivers of change 422
4. Risks to be managed 424
5. The implementation of the chosen strategy 426
6. Carrier logistics strategy in a developed country to emerging
country trade 427
7. The future of maritime logistics 429
References 430
Chapter 28
Air freight Logistics
AISLING J. REYNOLDS FEIGHAN 431
1. Introduction 431
2. Air freight industry organization 432
3. Air freight pricing 435
4. Recent trends in air freight 436
5. Constraints and future prospects 438
References 439
Chapter 29
Bulk Commodity Logistics
KEITH TRACE 441
1. Introduction 441
2. General principles of bulk commodity logistics 443
2.1. Economies of scale 443
2.2. Handling costs 444
2.3. Integration of the stages in a supply chain 444
2.4. Reducing stocks 444
3. Land transport 445
4. Sea transport 447
4.1. Dry cargo trades 448
4.2. Tanker trades 450
5. Case study: Pilbara iron ore 451
References 454
Chapter 30
Express Delivery
DIETER SAGE 455
1. Introduction 455
Contents xix
2. Definition of express delivery 456
3. Organization of the CEP services system 458
3.1. Transportation modes 458
3.2. Transported goods 459
3.3. Networks direct delivery versus re routing 459
3.4. Communications and information technology 462
4. The market for CEP services 463
5. The future of CEP services 463
5.1. Impediments to CEP services 465
6. Outlook 465
References 466
Part 8. Research and Development 467
Chapter.V
Hazardous Goods
KATHLEEN L. HANCOCK 469
1. Introduction 469
2. Regulations 469
3. Logistics for hazardous materials transport 471
3.1. Risk assessment 472
3.2. Routing 473
3.3. Routing and scheduling 475
4. Risk management 476
5. Technology 477
References 478
Chapter 32
Dynamics and Spatial Patterns of Intcrmodal Freight Transport
Networks
HUGO PRIEMUS and ROB KONINGS 481
1. Introduction 481
2. Basic patterns of transport flows: The transformation of the
production chain into the transport chain 483
3. Driving forces for changing patterns of goods flow chains:
Starting points for development of intcrmodal transport
networks 486
4. Basic requirements of intermodal transport networks 488
5. Some typical patterns of European intermodal network
developments 490
6. Tools for matching intcrmodal transport networks to patterns
of goods flows 495
xx Contents
1. Conclusions 496
References 498
Chapter 33
Supply Chain Statistics
MICHAEL S. BRONZINI 501
1. Introduction 501
2. Current state of knowledge 501
3. Private firms: Supply chain performance 503
3.1. Shippers 503
3.2. Carriers 505
4. Public sector performance 506
4.1. System infrastructure 507
4.2. System usage 507
4.3. Military supply chains 509
5. Data needs 509
References 510
Chapter 34
New Technologies in Logistics Management
ROGER R. STOUGH 513
1. Introduction 513
2. The logistics industry 514
3. Base technologies impacting logistics management 514
4. The internet and e commerce 516
5. Intelligent transportation systems 518
6. Summary and conclusions 519
References 520
Chapter 35
Freight and Logistics Modeling
GLEN D ESTE 521
1. Introduction 521
2. The role of modeling 521
3. Approaches to modeling logistics systems 523
3.1. Optimization 523
3.2. Simulation 526
3.3. Network modeling 528
3.4. Other approaches 529
4. Designing and using logistics models 532
5. Concluding remarks 534
References 534
Contents xxi
Author index 535
Subject index 541
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| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| id | DE-604.BV013924401 |
| illustrated | Illustrated |
| indexdate | 2024-12-23T15:44:22Z |
| institution | BVB |
| isbn | 0080435939 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009528349 |
| oclc_num | 46866390 |
| open_access_boolean | |
| owner | DE-703 DE-92 DE-N2 DE-355 DE-BY-UBR DE-634 DE-83 DE-11 |
| owner_facet | DE-703 DE-92 DE-N2 DE-355 DE-BY-UBR DE-634 DE-83 DE-11 |
| physical | XXI, 545 S. graph. Darst. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Pergamon |
| record_format | marc |
| series | Handbooks in transport |
| series2 | Handbooks in transport |
| spellingShingle | Handbook of logistics and supply chain management Handbooks in transport Chaîne d'approvisionnement rasuqam Distribution des marchandises rasuqam LOGÍSTICA (ADMINISTRAÇÃO DE MATERIAIS) larpcal Logistiek (economie) gtt Logistique rasuqam PLANEJAMENTO DE TRANSPORTES larpcal Service à la clientèle rasuqam Transport des marchandises rasuqam Business logistics Freight and freightage Management Physical distribution of goods Transportsteuerung (DE-588)4280686-0 gnd Produktionsprozess (DE-588)4123984-2 gnd Wertschöpfungskette (DE-588)4346401-4 gnd Informationstechnik (DE-588)4026926-7 gnd Logistik (DE-588)4036210-3 gnd |
| subject_GND | (DE-588)4280686-0 (DE-588)4123984-2 (DE-588)4346401-4 (DE-588)4026926-7 (DE-588)4036210-3 (DE-588)4143413-4 |
| title | Handbook of logistics and supply chain management |
| title_alt | Handbook of logistics and supply-chain management |
| title_auth | Handbook of logistics and supply chain management |
| title_exact_search | Handbook of logistics and supply chain management |
| title_full | Handbook of logistics and supply chain management ed. by Ann M. Brewer ... |
| title_fullStr | Handbook of logistics and supply chain management ed. by Ann M. Brewer ... |
| title_full_unstemmed | Handbook of logistics and supply chain management ed. by Ann M. Brewer ... |
| title_short | Handbook of logistics and supply chain management |
| title_sort | handbook of logistics and supply chain management |
| topic | Chaîne d'approvisionnement rasuqam Distribution des marchandises rasuqam LOGÍSTICA (ADMINISTRAÇÃO DE MATERIAIS) larpcal Logistiek (economie) gtt Logistique rasuqam PLANEJAMENTO DE TRANSPORTES larpcal Service à la clientèle rasuqam Transport des marchandises rasuqam Business logistics Freight and freightage Management Physical distribution of goods Transportsteuerung (DE-588)4280686-0 gnd Produktionsprozess (DE-588)4123984-2 gnd Wertschöpfungskette (DE-588)4346401-4 gnd Informationstechnik (DE-588)4026926-7 gnd Logistik (DE-588)4036210-3 gnd |
| topic_facet | Chaîne d'approvisionnement Distribution des marchandises LOGÍSTICA (ADMINISTRAÇÃO DE MATERIAIS) Logistiek (economie) Logistique PLANEJAMENTO DE TRANSPORTES Service à la clientèle Transport des marchandises Business logistics Freight and freightage Management Physical distribution of goods Transportsteuerung Produktionsprozess Wertschöpfungskette Informationstechnik Logistik Aufsatzsammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009528349&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV014136648 |
| work_keys_str_mv | AT brewerannm handbookoflogisticsandsupplychainmanagement |