Improving performance how to manage the white space on the organization chart

Improving performance how to manage the white space on the organization chart

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Through illustrative examples from organizations including AT&T, GTE, Ford, and Motorola, the authors show how their Process Management approach can: forge a stronger link between strategy and process redesign; install a top-to-bottom measurement system that provides a foundation for continuous...

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Bibliographische Detailangaben
Hauptverfasser: Rummler, Geary A. (VerfasserIn), Brache, Alan P. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: San Francisco Jossey-Bass Publ. 1995
Ausgabe:2. ed.
Schriftenreihe:The Jossey-Bass-Management-Series
Schlagworte:
Effectiviteit
Prestatiebeoordeling
Industrial productivity
Organizational effectiveness
Performance
Organisatorisches Lernen
Online-Zugang:Inhaltsverzeichnis
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Beschreibung
Zusammenfassung:Through illustrative examples from organizations including AT&T, GTE, Ford, and Motorola, the authors show how their Process Management approach can: forge a stronger link between strategy and process redesign; install a top-to-bottom measurement system that provides a foundation for continuous improvement and growth; overcome the common pitfalls in process redesign efforts; implement the significant changes that result from Process Improvement projects; and develop a customer-focused, participative, low-conflict, accountability-based culture.
Beschreibung:XXV, 226 S. graph. Darst.
ISBN:0787900907

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