Cases and experiential exercises in human resource management

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Hauptverfasser: Hilgert, Raymond L. (VerfasserIn), Ling, Cyril C. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Upper Saddle River, NJ Prentice Hall 1996
Ausgabe:2. ed.
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Datensatz im Suchindex

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adam_text Contents PREFACE /x CONTRIBUTORS xj PART ONE MANAGING HUMAN RESOURCES IN ORGANIZATIONS 7 Cases C l McCormic McCann Company: Changes under a Corporate Takeover 7 C 2 Turnover in the Bank 12 C 3 Trovers Hospital: The Human Resources Department Secretary 17 C 4 The Night Shift Group 21 C 5 A Denial of Free Speech 24 C 6 A Breach of Confidentiality 27 C 7 The IRS Investigates the Financial Consultant 29 C 8 The Smoke Free Office Policy 32 Experiential Exercises E l My Best Job 33 E 2 Ms. Geiger: Please Respond (A) 35 E 3 Frank J. Olinger, Part Time Professor 38 E 4 The Reluctant Researcher 40 iii PART TWO PEOPLE AT WORK 45 Cases C 9 Hammond General Hospital: The New Contract Food Service 47 C 10 Filmore Electric Company (A): The Machine Shop 53 C ll The MBO Game with One Player 58 C 12 An Alcohol/Drug Problem within a Drug Company 62 C 13 Stan Ballard, CPA, and the Upset Client 66 C 14 Too Many Bosses 69 C 15 Friction on the MIS Project 71 C 16 Frazer s Department Store: A Communications Challenge 74 C 17 See, We Were Right! 82 C 18 Too Many Personal Calls 84 C 19 Theft in the Office 88 C 20 Tom Mendola 90 Experiential Exercises E 5 Jasper Water Company 92 E 6 Who Reports to Whom? 92 E 7 The Designer s Dilemma 101 E 8 The New Sales Clerk 103 PART THREE MANAGING EMPLOYMENT AND PERFORMANCE 105 Cases C 21 Paragon Pulp and Paper Company, Ltd. 107 C 22 Ajax Electronics Company: The Projective Tests 113 C 23 Simmons Specialty Stores: Selecting an Auditor 115 C 24 False Credentials 117 C 25 Dr. Allen s Request for Promotion 119 C 26 Rambusch Company: An Executive Choice 121 C 27 A Conflict with Official Duties 126 C 28 The Controversial Sales Representative 128 C 29 Alexander Memorial Hospital: The Termination of Susan North 132 C 30 The Problem Employee in a Governmental Agency 139 Experiential Exercises E 9 Favoritism in the HR Department 142 E 10 Calculating Effects of Labor Turnover 144 iv Contents E—11 A Training and Development Problem at Sumerson Manufacturing 145 E 12 The Exaggerated Self Appraisal 147 E 13 Your Leadman Ed 149 PART FOUR ISSUES IN MANAGING DIVERSITY 153 Cases C 31 All in the Family 157 C 32 Atkins, Berry, and Jones vs. The John Rogers Corporation 161 C 33 The Board s Selection Dilemma 168 C 34 The Promotion of Melba Moore 171 C 35 A Problem of Tardiness 174 C 36 Mentoring the Sales Force, or Sexual Harassment? 176 C 37 General Physical Condition As an Occupational Qualification 180 C 38 Unintentional Prejudice 182 C 39 The Sexist Remark 184 C 40 The Disabled Student 185 C 41 The Resignation—or Termination—of Mrs. Snow 188 Experiential Exercises E 14 Ms. Geiger: Please Respond (B) 192 E 15 Affirmative Action and Whom to Hire 195 E 16 Union Influence on Construction Company Hiring Practices 197 E l 7 The Alleged Discriminatory Note 199 E 18 The Manager Offers an Opportunity 200 PART FIVE COMPENSATION MANAGEMENT 203 Cases C 42 Petri Chemical Company (A): Tom Moxley 206 C 43 Salary Discrimination among the Library Staff 209 C 44 Salary Inequities at Acme Manufacturing 214 C 45 Salary Administration in the Engineering Department 216 C 46 Don Moran and the New Sales Compensation Plan 221 C 47 The Bonus Committee 223 C 48 Neglected Management 225 C 49 The Superintendent s Vacation Pay 227 C 50 Family Values or Abuse of Benefits? 229 Contents v Experiential Exercises E 19 The Markham Company 231 E 20 What Is the Proper Chauffeur s Rate? 234 E 21 Jones Manufacturing Company 237 E 22 The Salary Equity Question at Midwest Valley University 242 PART SIX EMPLOYEE REPRESENTATION AND LABOR RELATIONS 245 Cases C 51 McGrath Hospital: The Organizing Committee 248 C 52 Management Persuasion of Potential Union Members 251 C 53 Filmore Electric Company (B): The Assembly Department 253 C 54 Filmore Electric Company (C): Communications during a Union Organizational Campaign 259 C 55 Petri Chemical Company (B): The Promotion of Kenneth Rogers 265 C 56 Petri Chemical Company (C): Harry Thurman 269 C 57 Petri Chemical Company (D): Howard Evans 273 C 58 The Disputed Overtime Work 276 C 59 Olympic Corporation 278 Experiential Exercises E 23 The Union Organizer at Morgan City Hospital 285 E 24 An Organizing Question on Campus 291 E 25 Suspended for Goofing Off 293 E 26 The Disorderly Refrigerator 296 vi Contents
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Ling, Cyril C.
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spellingShingle Hilgert, Raymond L.
Ling, Cyril C.
Cases and experiential exercises in human resource management
Personeelsmanagement gtt
Experiential learning Problems, exercises, etc
Personnel management Problems, exercises, etc
Humanvermögen (DE-588)4240300-5 gnd
Personalentwicklung (DE-588)4121465-1 gnd
subject_GND (DE-588)4240300-5
(DE-588)4121465-1
(DE-588)4144384-6
title Cases and experiential exercises in human resource management
title_auth Cases and experiential exercises in human resource management
title_exact_search Cases and experiential exercises in human resource management
title_full Cases and experiential exercises in human resource management Raymond L. Hilgert ; Cyril C. Ling
title_fullStr Cases and experiential exercises in human resource management Raymond L. Hilgert ; Cyril C. Ling
title_full_unstemmed Cases and experiential exercises in human resource management Raymond L. Hilgert ; Cyril C. Ling
title_short Cases and experiential exercises in human resource management
title_sort cases and experiential exercises in human resource management
topic Personeelsmanagement gtt
Experiential learning Problems, exercises, etc
Personnel management Problems, exercises, etc
Humanvermögen (DE-588)4240300-5 gnd
Personalentwicklung (DE-588)4121465-1 gnd
topic_facet Personeelsmanagement
Experiential learning Problems, exercises, etc
Personnel management Problems, exercises, etc
Humanvermögen
Personalentwicklung
Beispielsammlung
url http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008412600&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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