The practice of quality management
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| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Boston [u.a.]
Kluwer Acad. Publ.
1997
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| Online-Zugang: | Inhaltsverzeichnis |
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| 245 | 1 | 0 | |a The practice of quality management |c ed. by Phillip J. Lederer ... |
| 264 | 1 | |a Boston [u.a.] |b Kluwer Acad. Publ. |c 1997 | |
| 300 | |a VI, 320 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-007820212 | ||
Datensatz im Suchindex
| _version_ | 1804126138267598848 |
|---|---|
| adam_text | Table of Contents
Chapter 1 Introduction to the Volume
Phillip J. Lederer 1
Part 1 Performance of Total Quality Management
Chapter 2 An Exploratory Empirical Investigation of the Effects of
Total Quality Management on Corporate Performance
Sherry L Jarrell and George S. Easton 9
Part 2 Understanding Total Quality Management
Chapter 3 Quality Activities and Quality Performance of
Japanese and U.S. Firms in the Printed Circuit
Board Industry
Arthur J. Swersey, Shigeru Ishii and Hiroshi
Takamori 55
Chapter 4 Cost, Quality and Customer Satisfaction of Software
Products: A Field Study
Mayuram S. Krishnan, Sunder Kekre, Charles H.
Kriebel, Tridas Mukhopadhyay, Marc Kellner
and Kannan Srinivasan 99
Chapter 5 Measuring Product Development to Improve the
Quality of the Process
Abbie Griffin 117
Chapter 6 The Impact of Knowledge on Quality
Amit Shankar Mukherjee and Luk N. Van Wassenhove 147
Chapter 7 Quality Management in Services: Analysis and
Measurement
Uday Apte, Uday Karmarkar and Richard Pitbladdo 167
Part 3 Organizations and Total Quality Management
Chapter 8 Science, Specific Knowledge and Total Quality
Management
Karen H. Wruck and Michael C. Jensen 195
vi
Chapter 9 Introduction of Quality Driven Team Based Systems:
Issues at the Boundary of Operations Management
and Industrial Relations
Sriram Dasu, Christopher Erickson and Jovan
Grahovac 237
Part 4 Using Total Quality Management
Chapter 10 Deploying Total Quality Management at the University
of Pennsylvania
Paul R. Kleindorfer 263
Chapter 11 The Mess at Plastron: A Case History of an
SPC Startup
Peter J. Kolesar 275
Subject Index 313
|
| any_adam_object | 1 |
| building | Verbundindex |
| bvnumber | BV011610129 |
| callnumber-first | H - Social Science |
| callnumber-label | HD62 |
| callnumber-raw | HD62.15.P734 1997 |
| callnumber-search | HD62.15.P734 1997 |
| callnumber-sort | HD 262.15 P734 41997 |
| callnumber-subject | HD - Industries, Land Use, Labor |
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| dewey-full | 658.5/6221 658.5/62 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-search | 658.5/62 21 658.5/62 |
| dewey-sort | 3658.5 262 221 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| genre_facet | Konferenzschrift 1993 Rochester NY |
| id | DE-604.BV011610129 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:12:41Z |
| institution | BVB |
| isbn | 0792398645 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007820212 |
| oclc_num | 36051358 |
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| owner_facet | DE-703 DE-12 DE-521 DE-11 DE-188 |
| physical | VI, 320 S. Ill., graph. Darst. |
| publishDate | 1997 |
| publishDateSearch | 1997 |
| publishDateSort | 1997 |
| publisher | Kluwer Acad. Publ. |
| record_format | marc |
| spelling | The practice of quality management ed. by Phillip J. Lederer ... Boston [u.a.] Kluwer Acad. Publ. 1997 VI, 320 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kwaliteitszorg gtt Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf (DE-588)1071861417 Konferenzschrift 1993 Rochester NY gnd-content Qualitätsmanagement (DE-588)4219057-5 s DE-604 Lederer, Phillip J. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007820212&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | The practice of quality management Kwaliteitszorg gtt Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)1071861417 |
| title | The practice of quality management |
| title_auth | The practice of quality management |
| title_exact_search | The practice of quality management |
| title_full | The practice of quality management ed. by Phillip J. Lederer ... |
| title_fullStr | The practice of quality management ed. by Phillip J. Lederer ... |
| title_full_unstemmed | The practice of quality management ed. by Phillip J. Lederer ... |
| title_short | The practice of quality management |
| title_sort | the practice of quality management |
| topic | Kwaliteitszorg gtt Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Kwaliteitszorg Total quality management Qualitätsmanagement Konferenzschrift 1993 Rochester NY |
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