Introduction to information systems
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| Format: | Buch |
| Sprache: | English |
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Chicago [u.a.]
Irwin
1997
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| Ausgabe: | 8. ed. |
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| 245 | 1 | 0 | |a Introduction to information systems |c James A. O'Brien |
| 250 | |a 8. ed. | ||
| 264 | 1 | |a Chicago [u.a.] |b Irwin |c 1997 | |
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Datensatz im Suchindex
| _version_ | 1819753555331907584 |
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| adam_text | Brief Contents
MODULE I
Introduction 1
1 Introduction to Information Systems
in Business 2
Section I: Why Businesses Need
Information Technology 4
Section II: Fundamentals of
Information Systems 18
MODULE II
Technology 45
2 Introduction to Computer Hardware 46
Section I: Computer Systems:
End User and Enterprise Computing 48
Section II: Computer Peripherals:
Input, Output, and Storage Technologies 63
3 Introduction to Computer Software 86
Section I: Application Software:
End User Applications 88
Section II: System Software:
Computer System Management 98
4 Introduction to Business
Telecommunications 118
Section I: A Managers View of
Telecommunications Networks 120
Section II: Technical
Telecommunications Alternatives 138
5 Introduction to Database Management 162
Section I: A Managers View of
Database Management 164
Section II: Technical Foundations
of Database Management 178
MODULE III
Applications 197
6 Information Systems for End User
Computing and Collaboration 198
Section I: End User Computing
and Collaboration 200
Section II: Office Automation Systems 213
7 Information Systems for Business
Operations 238
Section I: Business Information
Systems 240
Section II: Transaction Processing
Systems 260
8 Information Systems for Managerial
Decision Support 280
Section I: Management Information
and Decision Support Systems 282
Section II: Artificial Intelligence
Technologies in Business 303
9 Information Systems for
Strategic Advantage 332
Section I: Fundamentals of
Strategic Advantage 334
Section II: Strategic Applications and
Issues in Information Technology 343
MODULE IV
Development and Management 377
10 Developing Business Solutions with
Information Technology 378
Section I: Developing Information
System Solutions 380
Section II: Implementing Business
Change with IT 399
11 Enterprise and Global Management
of Information Technology 424
Section I: Managing Information
Resources and Technologies 426
Section II: Global Information
Technology Management 447
12 Security and Ethical Challenges
of Information Technology 468
Section I: Security and Control
Issues in Information Systems 470
Section II: Ethical and Societal
Challenges of Information Technology 483
Contents
MODULE I
Introduction 1
1 Introduction to Information Systems
in Business 2
Section I: Why Businesses Need
Information Technology 4
Why Information Systems Are Important 4
Information System Resources and Technologies 4
An End User Perspective 4
An Enterprise Perspective 5
A Global Society Perspective 5
The Real World of Information Systems 6
Real World Case: California Pizza Kitchen:
Improving Efficiency and Profits with IS 7
Analyzing California Pizza Kitchen 7
Careers in Information Systems 8
Academic Programs in IS 8
IS Specialists 9
The Fundamental Roles of
Information Systems 10
The Winds of Change 11
Globalization 11
Business Process Reengineering 12
Competitive Advantage 14
What You Need to Know 14
A Framework for Business End Users 15
Real World Case: Auto By Tel and Others:
Buying a Car on the Internet 17
Section II: Fundamentals of
Information Systems 18
System Concepts 18
Feedback and Control 19
Other System Characteristics 20
Components of an Information System 21
Information System Resources 22
People Resources 22
Hardware Resources 22
Software Resources 23
Data Resources 23
Network Resources 25
Information System Activities 25
Input of Data Resources 25
Processing of Data into Information 26
Output of Information Products 26
Storage of Data Resources 26
Control of System Performance 2 7
Overview of Information Systems 27
Trends in Information Systems 27
Types of Information Systems 29
Operations Support Systems 29
Management Support Systems 30
Other Classifications of Information Systems 32
Recognizing Information Systems 33
Analyzing the ShuttleExpress
Information System 33
Real World Case: ShuttleExpress: From Manual
to Computer Based IS 35
Real World Problems: Southwest Airlines:
Reengineenng for Strategic Advantage, 38;
Music Boulevard: A Business on the Internet, 38;
Satyam Computer Services and Caterpillar Inc.:
Globalizing Help Desk Services, 39; Yahoo! and
Others: Careers in Web Surfing, 39
Continuing Real World Case: Fast Freight, Inc.—
Part 1,42
MODULE II
Technology 45
2 Introduction to Computer Hardware 46
Section I: Computer Systems:
End User and Enterprise Computing 48
Computer Categories 48
Computer Generations 49
Microcomputer Systems 50
Midrange Computer Systems 51
Mainframe Computer Systems 52
Supercomputer Systems 53
Networked Computer Systems 54
Technical Note: Computer System
Concepts and Components 55
The Computer System Concept 55
xvi Contents
The Central Processing Unit 56
Multiple Processors 57
Computer Processing Speeds 59
Primary and Secondary Storage 60
Computer Storage Capacities 60
Real World Case: Centex Group and
CRSS Constructors: From Desktop to
Laptop PCs 62
Section II: Computer Peripherals:
Input, Output, and Storage Technologies 63
Input/Output Hardware Trends 63
Pointing Devices 64
Pen Based Computing 65
Video Input/Output 66
Printed Output 67
Voice Recognition and Response 68
Optical and Magnetic Recognition 69
Optical Scanning 69
Magnetic Data Entry 70
Storage Trends and Trade Offs 71
Direct and Sequential Access 72
Semiconductor Memory 73
Semiconductor Secondary Storage 73
Magnetic Disk Storage 74
Types of Magnetic Disks 74
Magnetic Tape Storage 75
Optical Disk Storage 76
Real World Case: Chrysler Corporation:
Multimedia Touch Screen PC Kiosks 78
Real World Problems: Oracle Corporation:
Network Computers and Network Centric
Computing, 82; Bell Atlantic: Installing Intranet
Web Servers, 83; GTE and Marist College:
Mainframes versus Client/Server, 83; Apria
Healthcare Group: Moving to Midrange
Computers, 83
3 Introduction to Computer Software 86
Section I: Application Software:
End User Applications 88
Introduction to Software 88
Software Trends 89
Application Software for End Users 90
General Purpose Programs 90
Application Specific Programs 90
Word Processing Packages 91
Electronic Spreadsheet Packages 92
Database Management Packages 93
Telecommunications Packages 94
Graphics Packages 94
Integrated Packages and Software Suites 95
Other End User Packages 96
Real World Case: Barrie Culver and NBC TV:
Spreadsheet Stats for the Seattle Seahawks 97
Section II: System Software:
Computer System Management 98
System Software Overview 98
Operating Systems 98
Operating System Functions 99
Popular Operating Systems 101
Database Management Systems 103
Telecommunications Monitors 103
System Support Programs 103
Programming Languages 104
Machine Languages 104
Assembler Languages 104
High Level Languages 105
Fourth Generation Languages 106
Object Oriented Languages 107
Programming Packages 108
Language Translator Programs 108
Programming Tools 108
Real World Case: Arthur Andersen and Others:
Windows 95 versus Windows NT 110
Real World Problems: Dun Bradstreet
Software and Houghton Mifflin: Using Web
Browser Applets, 113; Fireman s Fund and
Sequus Pharmaceuticals: Sticking with OS/2
and UNIX, 113; London Life and USAA Life:
Moving to Object Oriented Applications, 113;
Information Presentation Technologies:
Programming in Java, 114
4 Introduction to Business
Telecommunications 118
Section I: A Manager s View of
Telecommunications Networks 120
Why Telecommunications Is Important 120
Applications of Telecommunications 121
Trends in Telecommunications 122
Industry Trends 122
Technology Trends 123
Open Systems 123
Application Trends 124
Contents
The Information Superhighway 124
A Telecommunications Network Model 125
Types of Telecommunications Networks 126
Wide Area Networks 126
Local Area Networks 127
Internetworks and Intranets 128
Client/Server Computing 129
Interorganizatxonal Networks 132
The Internet 133
Business on the Internet 134
Real World Case: UPS versus FedEx: Competing
on the World Wide Web 137
Section II: Technical
Telecommunications Alternatives 138
Telecommunications Alternatives 138
Telecommunications Media 138
Twisted Pair Wire 138
Coaxial Cable 138
Fiber Optics 139
Terrestrial Microwave 140
Communications Satellites 140
Cellular Radio 141
Wireless LANs 141
Telecommunications Carriers 141
Common Carriers 142
Value Added Carriers 143
Telecommunications Processors 143
Modems 143
Multiplexers 144
Internetwork Processors 144
Private Branch Exchange 145
Front End Processors 145
Telecommunications Software 145
Common Software Functions 145
Telecommunications Network Topologies 147
Star, Ring, and Bus Networks 147
Network Architectures and Protocols 149
Communications Channel Characteristics 150
Transmission Speed 150
Transmission Mode 151
Switching Alternatives 151
Access Methods 152
Real World Case: The Boeing Company:
Pioneering a Corporate Intranet 153
xvii
Real World Problems: Tyson Foods: Creating an
Intranet, 156; Northeast Utilities: Moving into
the Telecommunications Business, 156;
Best Western International: Installing a Global
Network, 156; Mary Ellen Bercik of Apple
Computer: Using the Internet for Business
Research, 157
5 Introduction to Database Management 162
Section I: A Manager s View of
Database Management 164
Data Resource Management 164
Foundation Data Concepts 164
Character 165
Field 165
Record 165
File 165
Database 166
The Database Management Approach 166
Using Database Management Software 167
Database Development 167
Database Interrogation 168
Database Maintenance 171
Application Development 171
Types of Databases 171
Text Databases 173
Image and Multimedia Databases 173
Managerial Considerations for
Data Resource Management 174
Benefits and Limitations of
Database Management 174
Database Administration 175
Data Planning 175
Data Administration 176
Real World Case: Victoria s Secret: The Business
Benefits of a Data Warehouse 177
Section II: Technical Foundations of Database
Management 178
Database Structures 178
Hierarchical Structure 178
Network Structure 178
Relational Structure 178
Object Oriented Structure 180
Multidimensional Structure 180
Evaluation oj Database Structures 181
Database Development 182
Data Planning and Database Design 183
xviii Contents
Accessing Files and Databases 184
Key Fields 184
Sequential Organization and Access 185
Direct Organization and Access 186
Real World Case: Booz Allen Hamilton
and Voice I/S: Databases for Multiple Types
of Data 187
Real World Problems: CVS/Pharmacies: Building
a Data Warehouse, 190; America Online: Linking
Web Servers to Corporate Databases, 190;
DIntellect and MCI: Fast Answers to Database
Queries, 190; Motorola, Inc.: Using a Distributed
Data Warehouse, 191
Continuing Real World Case: Fast Freight, Inc.—
Part II, 194
MODULE III
Applications 197
6 Information Systems for End User
Computing and Collaboration 198
Section I: End User Computing
and Collaboration 200
End User Computing 200
End User Collaboration 200
Components of an End User
Computing System 201
Resources for End User Computing 202
Hardware Resources: End User Workstations 202
Software Resources: End User Packages 203
Data Resources: Multiple Databases 204
Network Resources: Networking End Users 204
People Resources: End User Support Croups 204
End User Computing Applications 205
Office Automation 205
Information Management Applications 205
Decision Support Applications 206
End User Application Development 207
Work Group Computing 207
Electronic Work Groups 208
The Role of Groupware 209
Management Implications of
End User Computing 210
Real World Case: Cushman Wakefield and
Marshall Industries: Groupware, Corporate
Intranets, and Electronic Commerce 212
Section II: Office Automation Systems 213
Introduction 213
Electronic Communications Systems 213
BectronicMa.il 214
Voice Mail 215
Bulletin Board Systems 215
Public Information Services 215
Videotex 216
Facsimile 216
Electronic Meeting Systems 218
Teleconferencing 218
Telecommuting 219
Electronic Publishing Systems 220
Desktop Publishing 220
Image Processing 221
Computer Graphics 222
Presentation Graphics 223
Multimedia Presentations 224
Multimedia Hardware and Software 224
Hypertext and Hypermedia 225
Interactive Video 226
Office Management Systems 226
Management Implications of
Office Automation 228
Real World Case: MCI Communications:
Creating the Virtual Office 229
Real World Problems: VeriFone, Inc.: Supporting
Remote End Users, 232; Sun Microsystems and
Others: Telecommutings Cost/Benefit, 232;
State Street Bank and Worcester Polytechnic:
Using Desktop Videoconferencing, 233;
Federal Express: Training Employees with
Interactive Multimedia, 233
7 Information Systems for Business
Operations 238
Section I: Business Information
Systems 240
IS in Business 240
Cross Functional Information Systems 241
Marketing Information Systems 241
Sales Management 242
Sales Force Automation 242
Advertising and Promotion 243
Product Management 243
Sales Forecasting 244
Market Research 244
Marketing Management 245
Contents
Manufacturing Information Systems 245
Computer Integrated Manufacturing 245
Process Control 247
Machine Control 248
Robotics 248
Computer Aided Engineering 249
Human Resource Information Systems 250
Staffing 252
Training and Development 252
Compensation Analysis 252
Governmental Reporting 253
Accounting Information Systems 253
Order Processing 253
Inventory Control 254
Accounts Receivable 254
Accounts Payable 254
Payroll 255
General Ledger 256
Financial Information Systems 256
Cash and Securities Management 257
Capital Budgeting 257
Financial Forecasting 257
Financial Planning 258
Real World Case: Gerland s Food Fair:
Competing with a Marketing
Database System 259
Section II: Transaction Processing
Systems 260
Transaction Processing 260
Strategic TPS 260
The Transaction Processing Cycle 260
The Data Entry Process 260
Traditional Data Entry 262
Source Data Automation 263
Electronic Data Interchange 264
Electronic Funds Transfer 265
Batch Processing 266
Batch Processing Activities 266
Advantages and Disadvantages 266
Realtime Processing 267
Fault Tolerant Processing 268
Advantages and Disadvantages 268
Database Maintenance 269
Document and Report Generation 270
Inquiry Processing 271
xix
Real World Case: Campbell Soup Co.: Tracking
Inventory and Electronic Commerce 272
Real World Problems: VTK Brothers Insurance
Group: Using IT for Sales Success, 275; Marriott
Castle Harbour Resort: Computerizing Human
Resource Management, 276; John Connolly of
Sybase, Inc.: Browsing the Investors Edge, 276;
Motor and Equipment Manufacturers Association:
Using Electronic Data Interchange, 276
8 Information Systems for Managerial
Decision Support 280
Section I: Management Information
and Decision Support Systems 282
Introduction 282
Information, Decisions, and Management 282
Information Quality 284
Management Information Systems 284
Management Reporting Alternatives 284
Online Analytical Processing 286
Decision Support Systems 288
Management Reporting versus
Decision Making Support 289
Examples of DSS Applications 289
Components of a Decision
Support System 291
Models for Decision Support 292
Software for Decision Support 293
Using Decision Support Systems 293
Analytical Modeling Alternatives 294
Executive Information Systems 296
Rationale for EIS 296
Components of an EIS 296
Examples of EIS 298
Group Decision Support Systems 299
Group Decision Making 300
GDSS Packages 300
Real World Case: Bank of Montreal: Online
Decision Support in Banking 302
Section II: Artificial Intelligence
Technologies in Business 303
An Overview of Artificial Intelligence 303
The Domains of Artificial Intelligence 304
Neural Networks 305
Fuzzy Logic Systems 307
Virtual Reality 308
Expert Systems 310
xx Contents
Components of an Expert System 311
Examples of Expert Systems 312
Expert System Applications 313
Developing Expert Systems 317
Expert System Suitability 317
Expert Systems.Make or Buy? 317
Knowledge Engineering 319
The Value of Expert Systems 319
Benefits of Expert Systems 319
Limitations of Expert Systems 320
Intelligent Agents 320
Real World Case: Buckman Laboratories,
Hughes, and CIGNA: Creating Knowledge
Management 323
Real World Problems: PepsiCo Restaurants
International: Doing Online Analytical
Processing, 326; SystemSoft Corporation: Using
an Expert System for PC Maintenance, 327;
Sedgwick James, Inc., and PepsiCo: Using a
DSS/EIS for Risk Management, 327; A.B. Data
and Morgan Stanley: Neural Nets and Virtual
Reality, 327
9 Information Systems for
Strategic Advantage 332
Section I: Fundamentals of
Strategic Advantage 334
Introduction 334
Competitive Strategy Concepts 334
Strategic Roles for Information Systems 336
Improving Business Operations 336
Promoting Business Innovation 338
Locking in Customers and Suppliers 338
Creating Switching Costs 339
Raising Barriers to Entry 339
Building a Strategic IT Platform 340
Developing a Strategic Information Base 340
Information Systems and the Value Chain 340
Real World Case: Royal Bank, C. R. England,
and USAA: The Breakthrough Strategic Use
of IT 342
Section II: Strategic Applications and
Issues in Information Technology 343
Introduction 343
Breaking Business Barriers 344
Breaking Time Barriers 345
Breaking Geographic Barriers 346
Breaking Cost Barriers 347
Breaking Structural Barriers 347
Reengineering Business Processes 348
The Role of Information Technology 348
IBM Credit Corporation 349
Ford Motor Company 349
CIGNA Corporation 351
Improving Business Quality 351
Total Quality Management 352
AMP Corporation 353
Ford Motor Company 354
Becoming an Agile Competitor 355
The Role of Information Technology 356
Ross Operating Valves 356
Motorola and Toshiba 356
Creating a Virtual Company 357
Virtual Company Strategies 357
Steelcase, Inc. 358
lBMAmbra 359
Using the Internet 359
Strategic Business Uses 359
GE and Sun Microsystems 360
Digital Equipment Corporation and IBM 362
The Challenges of Strategic IS 362
Sustaining Strategic Success 363
Real World Case: Columbia Sportswear,
DealerNet, and Alaska Airlines: Strategic
Use of the Internet 366
Real World Problems: Aetna and
Prudential: Competing with the Internet
and Reengineering, 369; Ryder and Union
Pacific: Using IT to Compete for Customers,
369; Showtime and Sears: Reengineering
Accounting and Finance, 370; Bane One,
Warner Bros., and United Video: Making
Money on the Net, 370
Continuing Real World Case: Fast Freight, Inc.—
Part III, 374
MODULE IV
Development and Management 377
10 Developing Business Solutions with
Information Technology 378
Section I: Developing Information
System Solutions 380
Contents
The Systems Approach 380
The Systems Development Cycle 380
Systems Investigation 382
Feasibility Studies 382
Case Study Example: Auto Shack Stores:
Solving a Business Problem 383
Systems Analysis 384
Organizational Analysis 385
Analysis of the Present System 386
Functional Requirements Analysis 386
Systems Design 387
User Interface, Data, and Process Design 387
Computer Aided Systems Engineering 389
Using CASE Tools 389
Prototyping 391
The Prototyping Process 392
End User Development 392
Doing End User Development 393
Checklist for End User Analysis and Design 394
The IS Component Matrix 395
Real World Case: Boston Beer Company:
Sprinting through Systems Development 398
Section II: Implementing Business
Change with IT 399
Introduction 399
Managing Organizational Change 399
Implementing Information Technology 399
Federal Express Corporation 401
TRW Information Services 402
Implementing Information Systems 402
Acquiring Hardware, Software,
and Services 402
Hardware and Software Suppliers 403
Suppliers of IS Services 403
Evaluating Hardware, Software,
and Services 404
Hardware Evaluation Factors 406
Software Evaluation Factors 406
Evaluating IS Services 407
Other Implementation Activities 408
Testing 408
Documentation 408
Training 409
Conversion Methods 410
Maintenance 411
xxi
Real World Case: Merrill Lynch and
Comerica: Evaluating Windows NT
versus OS/2 Warp 412
Real World Problems: WMX Technologies:
Workout in Systems Development, 415; SAP
America and Baxter Healthcare: Selecting.
Client/Server Software, 416; Northeast Utilities
and Rochester Gas Electric: Switching to
Object Based CASE Tools, 416; U.S. Army
National Guard and Army Reserve: Changing
Technology and User Requirements, 417
11 Enterprise and Global Management
of Information Technology 424
Section I: Managing Information
Resources and Technologies 426
Introduction 426
Managers and Information Technology 426
Information Systems Performance 428
Management Involvement and Governance 429
Organizations and Information Technology 431
Information Resource Management 433
Strategic Management 433
The Chief Information Officer 434
Strategic Information Systems Planning 434
Functional Management 437
Centralization versus Decentralization 437
Changing Trends 438
Managing Systems Development 441
Managing IS Operations 441
Resource Management 442
Human Resource Management of IT 442
Technology Management 443
Telecommunications Management 443
Advanced Technology Management 443
Distributed Management 444
Managing End User Computing 444
Real World Case: Esprit de Corp.: Outsourcing IS
Development and Operations 446
Section II: Global Information
Technology Management 447
The International Dimension 447
Global IT Management 447
Cultural, Political, and Geoeconomic
Challenges 448
The Republic of Singapore 449
The Global Company 449
xxii Contents
IBM Corporation 450
Rosenbluth Travel 450
Global Business and IT Strategies 452
Global Business and IT Applications 453
Chase Manhattan Bank 454
Global IT Platforms 454
Global Data Issues 456
Global Systems Development 458
You and Global IT Management 459
Real World Case: Eastman Kodak and Others:
Going Global in IT Management 460
Real World Problems: AmeriData Technologies
and National Bank of Maryland: Outsourcing IS
Services Management, 463; Duke Power Co. and
Oracle Corporation: Failure in Managing Systems
Development, 463; Nestle and R. R. Donnelley:
Proactive Global Technology Management, 464;
Cisco Systems and KPMG Peat Marwick: Global
IS Development and Implementation, 464
12 Security and Ethical Challenges
of Information Technology 468
Section I: Security and Control
Issues in Information Systems 470
Why Controls Are Needed 470
What Controls Are Needed 471
Information System Controls 471
Input Controls 471
Processing Controls 472
Output Controls 474
Storage Controls 475
Facility Controls 475
Encryption and Fire Walls 475
Physical Protection Controls 476
Biometric Controls 477
Computer Failure Controls 477
Procedural Controls 478
Separation of Duties 478
Standard Procedures and Documentation 479
Authorization Requirements 479
Disaster Recovery 479
Controls for End User Computing 479
Auditing Information Systems 480
Real World Case: Union Pacific Railroad:
Confronting the Millennium Bug 482
Section II: Ethical and Societal
Challenges of Information
Technology 483
The Ethical Dimension 483
Ethical Foundations 484
Business Ethics 484
Ethical and Societal Dimensions of IT 486
Ethics and Information Technology 487
Information Ethics 487
IT and Employment 489
IT and Individuality 489
IT and Working Conditions 490
Privacy Issues 491
E Mail Privacy 492
Computer Matching 492
Privacy Laws 492
Computer Libel and Censorship 493
Computer Crime 494
Computer Crime Laws 494
Examples of Computer Crime 496
Crime on the Internet 497
Health Issues 499
Ergonomics 500
Societal Solutions 501
You and Ethical Responsibility 501
Real World Case: Pacific Northwest National
Laboratory and Others: Abusing Internet Access
in the Workplace 503
Real World Problems: Charles Schwab Co.
and Lombard Institutional Brokerage: Using
Encryption and Fire Walls on the Net, 506;
Database America and Yahoo, Inc.: Privacy on
the Internet, 506; Soren Ragsdale and Jeff Slaton:
Spamming and Flaming on the Internet, 507;
National Computer Security Association:
Combatting Computer Viruses, 507
Continuing Real World Case: Fast Frieght, Inc.—
PartIV, 512
Glossary G l
Name Index 1 0
Organization Index 1 4
Subject Index 1 7
|
| any_adam_object | 1 |
| author | O'Brien, James A. |
| author_facet | O'Brien, James A. |
| author_role | aut |
| author_sort | O'Brien, James A. |
| author_variant | j a o ja jao |
| building | Verbundindex |
| bvnumber | BV011284827 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5548 |
| callnumber-raw | HF5548.2 |
| callnumber-search | HF5548.2 |
| callnumber-sort | HF 45548.2 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 345 |
| ctrlnum | (OCoLC)35223086 (DE-599)BVBBV011284827 |
| dewey-full | 658.4/038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/038 |
| dewey-search | 658.4/038 |
| dewey-sort | 3658.4 238 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 8. ed. |
| format | Book |
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| genre | 1\p (DE-588)4123623-3 Lehrbuch gnd-content |
| genre_facet | Lehrbuch |
| id | DE-604.BV011284827 |
| illustrated | Illustrated |
| indexdate | 2024-12-23T14:28:23Z |
| institution | BVB |
| isbn | 0256209375 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007578393 |
| oclc_num | 35223086 |
| open_access_boolean | |
| owner | DE-703 DE-20 |
| owner_facet | DE-703 DE-20 |
| physical | Getr. Zählung Ill., graph. Darst. |
| publishDate | 1997 |
| publishDateSearch | 1997 |
| publishDateSort | 1997 |
| publisher | Irwin |
| record_format | marc |
| spellingShingle | O'Brien, James A. Introduction to information systems Datenverarbeitung Wirtschaft Business Data processing Management Data processing Betriebliches Informationssystem (DE-588)4069386-7 gnd Informationstechnik (DE-588)4026926-7 gnd Informationsmanagement (DE-588)4114012-6 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4069386-7 (DE-588)4026926-7 (DE-588)4114012-6 (DE-588)4074518-1 (DE-588)4123623-3 |
| title | Introduction to information systems |
| title_auth | Introduction to information systems |
| title_exact_search | Introduction to information systems |
| title_full | Introduction to information systems James A. O'Brien |
| title_fullStr | Introduction to information systems James A. O'Brien |
| title_full_unstemmed | Introduction to information systems James A. O'Brien |
| title_short | Introduction to information systems |
| title_sort | introduction to information systems |
| topic | Datenverarbeitung Wirtschaft Business Data processing Management Data processing Betriebliches Informationssystem (DE-588)4069386-7 gnd Informationstechnik (DE-588)4026926-7 gnd Informationsmanagement (DE-588)4114012-6 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Datenverarbeitung Wirtschaft Business Data processing Management Data processing Betriebliches Informationssystem Informationstechnik Informationsmanagement Managementinformationssystem Lehrbuch |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007578393&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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