Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

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Bibliographische Detailangaben
Hauptverfasser: Desatnick, Robert L. (VerfasserIn), Detzel, Denis H. (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: San Francisco Jossey-Bass 1993
Ausgabe:rev. ed.
Schriftenreihe:The Jossey-Bass management series
Schlagworte:
Customer relations
Customer services
Kundendienst
Marketingstrategie
Kundenmanagement
Fallstudiensammlung
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Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

Managing to keep the customer how to achieve and maintain superior customer service throughout the organization von Desatnick, Robert L.

Veröffentlicht 1988
Buch
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Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

Managing to keep the customer how to achieve and maintain superior customer service throughout the organization von Desatnick, Robert L.

Veröffentlicht 1988
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Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

Managing to keep the customer how to achieve and maintain superior customer service throughout the organization von Desatnick, Robert L.

Veröffentlicht 1987
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Managing to keep the customer how to achieve and maintain superior customer service throughout the organization

Managing to keep the customer how to achieve and maintain superior customer service throughout the organization von Desatnick, Robert L.

Veröffentlicht 1987
Buch
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