Quality from customer needs to customer satisfaction

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Bibliographische Detailangaben
Hauptverfasser: Bergman, Bo (VerfasserIn), Klefsjö, Bengt (VerfasserIn)
Format: Buch
Sprache:English
Swedish
Veröffentlicht: London [u.a.] McGraw-Hill 1994
Schlagworte:
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MARC

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650 7 |a Klantgerichtheid  |2 gtt 
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650 4 |a Consumer satisfaction 
650 4 |a Customer services  |x Quality control 
650 0 7 |a Qualitätsmanagement  |0 (DE-588)4219057-5  |2 gnd  |9 rswk-swf 
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689 0 |5 DE-604 
700 1 |a Klefsjö, Bengt  |e Verfasser  |0 (DE-588)170390829  |4 aut 
943 1 |a oai:aleph.bib-bvb.de:BVB01-006514437 

Datensatz im Suchindex

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author Bergman, Bo
Klefsjö, Bengt
author_GND (DE-588)170390829
author_facet Bergman, Bo
Klefsjö, Bengt
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callnumber-first H - Social Science
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classification_rvk QP 321
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dewey-full 658.8/12
dewey-hundreds 600 - Technology (Applied sciences)
dewey-ones 658 - General management
dewey-raw 658.8/12
dewey-search 658.8/12
dewey-sort 3658.8 212
dewey-tens 650 - Management and auxiliary services
discipline Wirtschaftswissenschaften
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illustrated Illustrated
indexdate 2024-12-23T13:39:07Z
institution BVB
isbn 0077090160
language English
Swedish
oai_aleph_id oai:aleph.bib-bvb.de:BVB01-006514437
oclc_num 30031244
open_access_boolean
owner DE-N2
DE-634
owner_facet DE-N2
DE-634
physical 478 S. Ill., graph. Darst.
publishDate 1994
publishDateSearch 1994
publishDateSort 1994
publisher McGraw-Hill
record_format marc
spelling Bergman, Bo Verfasser aut
Quality from customer needs to customer satisfaction Bo Bergman ; Bengt Klefsjö
London [u.a.] McGraw-Hill 1994
478 S. Ill., graph. Darst.
txt rdacontent
n rdamedia
nc rdacarrier
Klantgerichtheid gtt
Kwaliteitszorg gtt
Consumer satisfaction
Customer services Quality control
Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf
Qualitätsmanagement (DE-588)4219057-5 s
DE-604
Klefsjö, Bengt Verfasser (DE-588)170390829 aut
spellingShingle Bergman, Bo
Klefsjö, Bengt
Quality from customer needs to customer satisfaction
Klantgerichtheid gtt
Kwaliteitszorg gtt
Consumer satisfaction
Customer services Quality control
Qualitätsmanagement (DE-588)4219057-5 gnd
subject_GND (DE-588)4219057-5
title Quality from customer needs to customer satisfaction
title_auth Quality from customer needs to customer satisfaction
title_exact_search Quality from customer needs to customer satisfaction
title_full Quality from customer needs to customer satisfaction Bo Bergman ; Bengt Klefsjö
title_fullStr Quality from customer needs to customer satisfaction Bo Bergman ; Bengt Klefsjö
title_full_unstemmed Quality from customer needs to customer satisfaction Bo Bergman ; Bengt Klefsjö
title_short Quality
title_sort quality from customer needs to customer satisfaction
title_sub from customer needs to customer satisfaction
topic Klantgerichtheid gtt
Kwaliteitszorg gtt
Consumer satisfaction
Customer services Quality control
Qualitätsmanagement (DE-588)4219057-5 gnd
topic_facet Klantgerichtheid
Kwaliteitszorg
Consumer satisfaction
Customer services Quality control
Qualitätsmanagement
work_keys_str_mv AT bergmanbo qualityfromcustomerneedstocustomersatisfaction
AT klefsjobengt qualityfromcustomerneedstocustomersatisfaction