Effective communication in multicultural health care settings
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Thousand Oaks u.a.
Sage
1994
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Schriftenreihe: | Communicating effectively in multicultural contexts
3 |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
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MARC
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100 | 1 | |a Kreps, Gary L. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Effective communication in multicultural health care settings |c Gary L. Kreps ; Elizabeth N. Kunimoto |
264 | 1 | |a Thousand Oaks u.a. |b Sage |c 1994 | |
300 | |a X, 146 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 1 | |a Communicating effectively in multicultural contexts |v 3 | |
650 | 7 | |a Gezondheidszorg |2 gtt | |
650 | 7 | |a Interculturele communicatie |2 gtt | |
650 | 4 | |a Gesundheitswesen | |
650 | 4 | |a Interkulturelle Kommunikation | |
650 | 4 | |a Communication | |
650 | 4 | |a Communication in medicine | |
650 | 4 | |a Cultural Characteristics | |
650 | 4 | |a Delivery of Health Care | |
650 | 4 | |a Ethnic Groups | |
650 | 4 | |a Intercultural communication | |
650 | 4 | |a Interpersonal communication | |
650 | 4 | |a Medical personnel and patient | |
650 | 4 | |a Professional-Patient Relations | |
650 | 0 | 7 | |a Medizinisches Personal |0 (DE-588)4169227-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Patient |0 (DE-588)4044903-8 |2 gnd |9 rswk-swf |
655 | 7 | |a Multikulturelle Kommunikation |2 gnd |9 rswk-swf | |
689 | 0 | 0 | |a Multikulturelle Kommunikation |A f |
689 | 0 | 1 | |a Medizinisches Personal |0 (DE-588)4169227-5 |D s |
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700 | 1 | |a Kunimoto, Elizabeth N. |e Verfasser |4 aut | |
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Datensatz im Suchindex
DE-19_call_number | 1216/IKK 8 Krep |
---|---|
DE-19_location | 80 |
DE-BY-UBM_katkey | 1341435 |
DE-BY-UBM_media_number | 41617451050017 |
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adam_text | Contents
Preface ix
1. Overview of Multicultural Communication
in Health Care 1
The Nature ofCulture 1
Multicultural Influences on Modern Health Care 5
Cultural Ethnocentrism in Modern Health Care 8
Valuing Cultural Diversity 10
A Systemic Orientation to Multicultural
Communication in Health Care 13
2. Multicultural Communication
and Personal Health 18
Symbolic Aspects of Health and Illness 18
Stress and Health 19
Culture Shock as a Form of Stress 20
Prevention Model 24
Multicultural Communication Proficiency 25
Communication Proficiency and Empowerment 26
In House Stress and Burnout 27
Case Study ofthe Influence of Stress
on a Provider s Health 27
Professional Vulnerability 29
A Case Study 30
Communicator as Change Agent 32
Self Esteem and Stress Management 32
Alternative Perspectives on Health Care 33
3. Relational Multicultural Communication
in Health Care 36
Interpersonal Relations 36
Interpersonal Relations in Health Care 38
Uncertainty Reduction in Relational
Communication 38
Overcoming Cancer: A Case Study 40
Multiple Health Care Relationships 42
Content and Relationship Communication 44
Dimensions of Interpersonal Relations 41
Long Distance Advocacy for an Aging Parent:
A Case Study 48
Developing Multicultural Communication
Proficiency 51
Empowerment and Uncertainty Reduction 52
Multicultural Dyads 55
4. Communicating in Multicultural Groups
in Health Care 57
The Role of the Group in Health Care 57
Communication and Group Performance 58
Culture and Group Process 60
Multicultural Relations and Health Care Teams 62
Ethics Committees 61
Social Support Groups 69
Conclusion 71
5. Communicating in Multicultural
Health Care Organizations 72
The Organization of Modern Health Care 72
Communication and Multicultural Relations 73
The Role of Communication in Organizing 16
Internal and External Organizational
Communication 11
Balancing Innovation and Stability in Health Care 80
Formal and Informal Organizational
Communication 83
Organizational Culture and Multicultural Relations 86
Communication Climates in Organizations 87
Weick s Model of Organizing and Cultural Diversity 89
Communication and Leadership 93
6. Multicultural Communication in Health Promotion 95
Communication and Health Promotion 95
Diversity of Strategies 96
Commonality of Strategies 98
Media Campaigns 99
The Strategic Health Communication Campaign
Model 104
7. Guidelines for Effective Multicultural Health
Communication 108
The Crisis of Culture in Modern Society 108
Recommendations for Promoting
Effective Multicultural Relations
in Health Care Contexts 111
References 125
Author Index 135
Subject Index 139
About the Authors 145
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any_adam_object | 1 |
author | Kreps, Gary L. Kunimoto, Elizabeth N. |
author_facet | Kreps, Gary L. Kunimoto, Elizabeth N. |
author_role | aut aut |
author_sort | Kreps, Gary L. |
author_variant | g l k gl glk e n k en enk |
building | Verbundindex |
bvnumber | BV009710322 |
callnumber-first | R - Medicine |
callnumber-label | R118 |
callnumber-raw | R118 |
callnumber-search | R118 |
callnumber-sort | R 3118 |
callnumber-subject | R - General Medicine |
classification_rvk | XE 2800 |
ctrlnum | (OCoLC)29704254 (DE-599)BVBBV009710322 |
dewey-full | 610.69/6 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 610 - Medicine and health |
dewey-raw | 610.69/6 |
dewey-search | 610.69/6 |
dewey-sort | 3610.69 16 |
dewey-tens | 610 - Medicine and health |
discipline | Medizin |
format | Book |
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genre | Multikulturelle Kommunikation gnd |
genre_facet | Multikulturelle Kommunikation |
id | DE-604.BV009710322 |
illustrated | Not Illustrated |
indexdate | 2025-02-03T16:22:41Z |
institution | BVB |
isbn | 0803947135 0803947143 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006422357 |
oclc_num | 29704254 |
open_access_boolean | |
owner | DE-824 DE-19 DE-BY-UBM |
owner_facet | DE-824 DE-19 DE-BY-UBM |
physical | X, 146 S. |
publishDate | 1994 |
publishDateSearch | 1994 |
publishDateSort | 1994 |
publisher | Sage |
record_format | marc |
series | Communicating effectively in multicultural contexts |
series2 | Communicating effectively in multicultural contexts |
spellingShingle | Kreps, Gary L. Kunimoto, Elizabeth N. Effective communication in multicultural health care settings Communicating effectively in multicultural contexts Gezondheidszorg gtt Interculturele communicatie gtt Gesundheitswesen Interkulturelle Kommunikation Communication Communication in medicine Cultural Characteristics Delivery of Health Care Ethnic Groups Intercultural communication Interpersonal communication Medical personnel and patient Professional-Patient Relations Medizinisches Personal (DE-588)4169227-5 gnd Patient (DE-588)4044903-8 gnd |
subject_GND | (DE-588)4169227-5 (DE-588)4044903-8 |
title | Effective communication in multicultural health care settings |
title_auth | Effective communication in multicultural health care settings |
title_exact_search | Effective communication in multicultural health care settings |
title_full | Effective communication in multicultural health care settings Gary L. Kreps ; Elizabeth N. Kunimoto |
title_fullStr | Effective communication in multicultural health care settings Gary L. Kreps ; Elizabeth N. Kunimoto |
title_full_unstemmed | Effective communication in multicultural health care settings Gary L. Kreps ; Elizabeth N. Kunimoto |
title_short | Effective communication in multicultural health care settings |
title_sort | effective communication in multicultural health care settings |
topic | Gezondheidszorg gtt Interculturele communicatie gtt Gesundheitswesen Interkulturelle Kommunikation Communication Communication in medicine Cultural Characteristics Delivery of Health Care Ethnic Groups Intercultural communication Interpersonal communication Medical personnel and patient Professional-Patient Relations Medizinisches Personal (DE-588)4169227-5 gnd Patient (DE-588)4044903-8 gnd |
topic_facet | Gezondheidszorg Interculturele communicatie Gesundheitswesen Interkulturelle Kommunikation Communication Communication in medicine Cultural Characteristics Delivery of Health Care Ethnic Groups Intercultural communication Interpersonal communication Medical personnel and patient Professional-Patient Relations Medizinisches Personal Patient Multikulturelle Kommunikation |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006422357&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
volume_link | (DE-604)BV009696771 |
work_keys_str_mv | AT krepsgaryl effectivecommunicationinmulticulturalhealthcaresettings AT kunimotoelizabethn effectivecommunicationinmulticulturalhealthcaresettings |