Marketing services competing through quality
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Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
New York u.a.
Free Press u.a.
1991
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Ausgabe: | 3. print. |
Schlagworte: | |
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MARC
LEADER | 00000nam a2200000 c 4500 | ||
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001 | BV008262327 | ||
003 | DE-604 | ||
005 | 20000804 | ||
007 | t | ||
008 | 930923s1991 d||| |||| 00||| eng d | ||
020 | |a 002903079X |9 0-02-903079-X | ||
035 | |a (OCoLC)318338435 | ||
035 | |a (DE-599)BVBBV008262327 | ||
040 | |a DE-604 |b ger |e rakddb | ||
041 | 0 | |a eng | |
049 | |a DE-703 | ||
082 | 0 | |a 658.812 |b B459 | |
084 | |a QR 560 |0 (DE-625)142061: |2 rvk | ||
100 | 1 | |a Berry, Leonard L. |e Verfasser |4 aut | |
245 | 1 | 0 | |a Marketing services |b competing through quality |c Leonard L. Berry ; A. Parasuraman |
250 | |a 3. print. | ||
264 | 1 | |a New York u.a. |b Free Press u.a. |c 1991 | |
300 | |a XI, 212 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 4 | |a Industrias de servicios - Mercadeo | |
650 | 7 | |a Mercadeo de servicios |2 BUA | |
650 | 4 | |a Servicio al cliente | |
650 | 0 | 7 | |a Marketing |0 (DE-588)4037589-4 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 1 | |a Marketing |0 (DE-588)4037589-4 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Parasuraman, A. |e Verfasser |4 aut | |
999 | |a oai:aleph.bib-bvb.de:BVB01-005457046 |
Datensatz im Suchindex
_version_ | 1804122656119717888 |
---|---|
any_adam_object | |
author | Berry, Leonard L. Parasuraman, A. |
author_facet | Berry, Leonard L. Parasuraman, A. |
author_role | aut aut |
author_sort | Berry, Leonard L. |
author_variant | l l b ll llb a p ap |
building | Verbundindex |
bvnumber | BV008262327 |
classification_rvk | QR 560 |
ctrlnum | (OCoLC)318338435 (DE-599)BVBBV008262327 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 3. print. |
format | Book |
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id | DE-604.BV008262327 |
illustrated | Illustrated |
indexdate | 2024-07-09T17:17:20Z |
institution | BVB |
isbn | 002903079X |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005457046 |
oclc_num | 318338435 |
open_access_boolean | |
owner | DE-703 |
owner_facet | DE-703 |
physical | XI, 212 S. graph. Darst. |
publishDate | 1991 |
publishDateSearch | 1991 |
publishDateSort | 1991 |
publisher | Free Press u.a. |
record_format | marc |
spelling | Berry, Leonard L. Verfasser aut Marketing services competing through quality Leonard L. Berry ; A. Parasuraman 3. print. New York u.a. Free Press u.a. 1991 XI, 212 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Industrias de servicios - Mercadeo Mercadeo de servicios BUA Servicio al cliente Marketing (DE-588)4037589-4 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Dienstleistung (DE-588)4012178-1 s Marketing (DE-588)4037589-4 s DE-604 Parasuraman, A. Verfasser aut |
spellingShingle | Berry, Leonard L. Parasuraman, A. Marketing services competing through quality Industrias de servicios - Mercadeo Mercadeo de servicios BUA Servicio al cliente Marketing (DE-588)4037589-4 gnd Dienstleistung (DE-588)4012178-1 gnd |
subject_GND | (DE-588)4037589-4 (DE-588)4012178-1 |
title | Marketing services competing through quality |
title_auth | Marketing services competing through quality |
title_exact_search | Marketing services competing through quality |
title_full | Marketing services competing through quality Leonard L. Berry ; A. Parasuraman |
title_fullStr | Marketing services competing through quality Leonard L. Berry ; A. Parasuraman |
title_full_unstemmed | Marketing services competing through quality Leonard L. Berry ; A. Parasuraman |
title_short | Marketing services |
title_sort | marketing services competing through quality |
title_sub | competing through quality |
topic | Industrias de servicios - Mercadeo Mercadeo de servicios BUA Servicio al cliente Marketing (DE-588)4037589-4 gnd Dienstleistung (DE-588)4012178-1 gnd |
topic_facet | Industrias de servicios - Mercadeo Mercadeo de servicios Servicio al cliente Marketing Dienstleistung |
work_keys_str_mv | AT berryleonardl marketingservicescompetingthroughquality AT parasuramana marketingservicescompetingthroughquality |