A TQM approach to achieving manufacturing excellence
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| Format: | Buch |
| Sprache: | Undetermined |
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Milwaukee, Wis.
Quality Press u.a.
1990
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| Online-Zugang: | Inhaltsverzeichnis |
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| 245 | 1 | 0 | |a A TQM approach to achieving manufacturing excellence |c A. Richard Shores |
| 264 | 1 | |a Milwaukee, Wis. |b Quality Press u.a. |c 1990 | |
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Datensatz im Suchindex
| _version_ | 1819587092532953088 |
|---|---|
| adam_text | Contents
List of Figures ix
List of Tables xi
Preface xiii
Acknowledgments xvii
PART I: A TOTAL QUALITY MANAGEMENT STRATEGY 1
1 Manufacturing Competitiveness 3
Competitiveness and Productivity 5
National Culture and Productivity 9
References 13
2 Manufacturing Productivity 15
Time Based Manufacturing 16
The Productivity Paradox 19
Manufacturing Strategy 20
Break Even Time 34
Total Business Productivity 36
References 38
v
vi CONTENTS
3 The Management System 39
Quality and Customer Satisfaction 41
Management Functions 46
Total Quality Management System 47
References 49
4 Commitment 51
Values 51
Commit to Investment 57
Review 72
References 74
5 Leadership 77
Planning 80
Motivation 87
Progress Reviews 91
References 93
6 Customer Focus 95
Product Quality 98
Product Design and Delivery 106
Customer Satisfaction Reviews 112
References 115
(A 7 Total Participation 117
System Linkages 118
Teamwork 123
Review Participation 141
References 143
8 Systematic Analysis 145
Understand the Situation and the Issues 146
Continuous Process Improvement 148
Review the Process 160
References 161
Contents vii
9 Improving the Management System 163
USA PDCA 164
Administering the Survey 166
Management Commitment 167
Leadership 169
Total Participation 174
Systematic Analysis 176
Summarize Scores 179
PART II: APPENDIXES 181
Appendix A Six Sigma Quality TQC, American Style 183
Bill Smith; Senior Quality Assurance Manager;
Motorola, Inc.
Appendix B A Simple, Low Risk Approach to JIT 207
Michael J. Hegstad; Hewlett Packard Company
Appendix C The Role of Product Design in Competitive
Manufacturing 223
Kenneth A. Crow
Appendix D An Automated DFM Analysis System for
PC Board Assemblies 235
Clark Nicholson and Jerry Stone; Lake Stevens
Instrument Division, Hewlett Packard Company
Appendix E Design for Manufacturing and Solid Modeling 249
John M. Wallach; NCR Cambridge
Appendix F Concurrent Product/Process Development:
The Role of Suppliers 259
Robert A. Carringer; International TechneGroup,
Incorporated
Viii CONTENTS
Appendix G Quality Function Deployment: The Latent Potential
of Phases III and IV 265
L. P. Sullivan; American Supplier Institute
Appendix H The Implementation of a Participative Management
System at the Tektronix Circuit Board Plant 281
Tektronix Circuit Board Division
Index 295
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| illustrated | Illustrated |
| indexdate | 2024-12-23T12:13:28Z |
| institution | BVB |
| isbn | 0527916323 0873891090 |
| language | Undetermined |
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| publishDate | 1990 |
| publishDateSearch | 1990 |
| publishDateSort | 1990 |
| publisher | Quality Press u.a. |
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| spellingShingle | Shores, A. R. A TQM approach to achieving manufacturing excellence Qualitätssicherung (DE-588)4126457-5 gnd |
| subject_GND | (DE-588)4126457-5 |
| title | A TQM approach to achieving manufacturing excellence |
| title_auth | A TQM approach to achieving manufacturing excellence |
| title_exact_search | A TQM approach to achieving manufacturing excellence |
| title_full | A TQM approach to achieving manufacturing excellence A. Richard Shores |
| title_fullStr | A TQM approach to achieving manufacturing excellence A. Richard Shores |
| title_full_unstemmed | A TQM approach to achieving manufacturing excellence A. Richard Shores |
| title_short | A TQM approach to achieving manufacturing excellence |
| title_sort | a tqm approach to achieving manufacturing excellence |
| topic | Qualitätssicherung (DE-588)4126457-5 gnd |
| topic_facet | Qualitätssicherung |
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