Fundamentals of modern marketing

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Hauptverfasser: Cundiff, Edward W. (VerfasserIn), Still, Richard R. (VerfasserIn), Govoni, Norman A. P. 1938- (VerfasserIn)
Format: Buch
Sprache:English
Veröffentlicht: Englewood Cliffs Prentice-Hall 1985
Ausgabe:4. ed.
Schlagworte:
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Datensatz im Suchindex

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adam_text Fourth Edition FUNDAMENTALS OF MODERN MARKETING Prentice-Hall, Inc , Englewood Cliffs, New Jersey 07632 CONTENTS Preface x/ PARTOHE Marketing as a Managerial Tool 1 1 The Emerging Role of Marketing 2 What Does Marketing Do? 4 Definition of Marketing 5 Organizational Conditions Preceding the Adoption of a Customer Orientation 8 Communications Problems and Uncoordinated Proliferation of Specialists 9 Environmental Factors Influencing the Adoption of a Consumer Orientation 10 Product Changes Resulting from New Technologies 14 Changes in Marketing Channels and Physical Distribution 14 The Marketing Concept 16 Planning and Operating under the Marketing Concept 17 Implementing the Marketing Concept 17 Summary 19 2 Marketingand the Total Enterprise 24 Company Goals and the Marketing Organization 26 Marketing Organization and Transition to the Marketing Concept 27 Organization of Marketing Responsibilities in the Manufacturing Firm 31 Organization of Marketing Responsibilities in Businesses Engaged Mainly in Marketing-type Activities 35 Organization of Marketing Responsibilities in Service Businesses 37 Organization of Marketing Responsibilities in a Nonprofit Organization 39 V Summary 40 PART TWO Finding the Market 44 3 Buyer Behavior 44 External Influences 47 Insights from Psychology 57 Life-style 62 Consumer Decision Making 63 Industrial Users 66 Summary 66 4 Markets and Maiket Segmentation 72 Types of Markets 74 Approaches to the Market 75 The Need for Market Segmentation 76 The Why of Market Segmentation 77 The Consumer Market and the Industrial Market 78 Segmenting the Consumer Market 79 Segmenting the Industrial Market 86 Summary 87 5 Marketing Information Systems and Maiketing Research 90 Marketing Information and Marketing Decisions 92 Marketing Information Systems 93 Operating Data as an Internal Source of Marketing Information 96 Marketing Information from External Sources 98 Marketing Research 100 Cost and Value of Marketing Research 118 Summary 118 PART THREE Products 124 6 Products: Maiketing Characteristics, Life Cycles, and Innovations 124 What Is a Product? 126 Consumer Goods 127 Industrial Goods 129 Product Life Cycles 132 Product Innovation and Product Line Policy 135 Vi Summary 139 •» 7 Product-Marketing Strategies 142 Product-Market Strategy Grid 144 Product Strategy Inputs 147 Summary 158 PART FOUR Distribution 164 8 The Field of Distribution 164 Some Basic Definitions 166 The Process of Distribution and Its Elements 167 Physical Distribution 170 Summary 179 9 Distribution: Roles of Producers and Wholesalers 182 Producers 184 Wholesaling 188 Merchant Wholesalers 189 Agent Middlemen 194 Summary 199 10 Distribution: Retailing 204 The Retail Field: Size and Importance 206 Independent Stores 208 Large-scale Integrated Retailers 211 Retailer Cooperatives 217 Wholesaler-sponsored Groups 218 Consumer Cooperatives 218 Supermarkets 219 Discount Houses 220 House-to-house Selling 222 Automatic Selling 223 Franchising 224 Shopping Centers 226 The Wheel of Retailing Hypothesis and Directions of Future Growth 229 Retailing Strategy 230 Summary 230 11 Marketing Channels 236 Types of Marketing Channels 238 Factors Influencing Channel Usage 241 Vii Producers Problems in Channel Determination and Usage 243 Building and Maintaining Middlemen s Cooperation 247 Summary 249 Summary on Distribution 250 PART FIVE Pricing 254 12 Pricing Management 254 Factors Influencing Pricing 256 Pricing Objectives 261 Price Policies 263 Summary 270 13 Pricing Strategy 274 Influence of Marketing Controllables on Price 276 Pricing Strategy and the Competitive Situation 279 Pricing Strategy for Products of Lasting Distinctiveness 280 Pricing Strategy during Market Pioneering 281 Pricing Strategy during Market Growth 285 Pricing Strategy during Market Maturity 285 Pricing Strategy during Market Decline 287 Price-setting Procedures 287 Summary 291 PART SIX Promotion 296 14 Promotional Strategy 296 Overall Marketing Strategy and Marketing Communications 298 Communications and Promotion 299 Promotion Media 301 Promotional Mixes and Strategies 306 The Promotional Appropriation 311 Promotion and Demand Stimulation 311 Summary 312 15 Personal Selling 316 Role of Personal Selling 318 Types of Salespeople 319 The Personal Selling Process 320 Planning the Personal Selling Operation 322 Managing the Sales Force 326 N/lii Summary 331 16 Advertising 334 Planning the Advertising Effort 336 Advertising Objectives 336 Advertising Policies 337 Advertising Organization 339 Advertising Strategy 341 The Advertising Appropriation 346 Managing the Advertising Effort 349 Summary 353 PARTSEVEH Marketing Strategy 35a 17 Marketing Strategy 358 Competitive Settings 361 Marketing Decisions in a Competitive Setting 364 Formulating Overall Marketing Strategy 369 Factors in Selecting Marketing Inputs 370 Optimum Combinations of Marketing Inputs 371 Implementation of Marketing Strategy 372 Evaluating Overall Marketing Strategy 373 Summary 377 PART EIGHT Marketing and Its Environment 382 18 Maiketing and Society 382 How Marketing Influences Society—the Economic Aspects 384 How Marketing Influences Society—Buyer Behavior 388 How Marketing Influences Society—the Environment 389 How Society Influences Marketing—Public Opinion and Political Pressure 390 How Society Influences Marketing—Legislative Action 392 Summary 399 19 The International Environment 404 The International Marketing Environment 406 The Decision to Enter Foreign Markets 411 Selection of the Markets 412 Methods of Market Entry 412 The International Marketing Program 415 The Marketing Organization 423 IX Summary 424 20 The Changing Environment 430 The Changing Geographic Environment 432 The Changing American Population 432 The Changing American Culture 434 The Changing Economic Environment 437 The Changing Political Environment 440 The Changing Legal Environment 441 The Need for a Future Orientation 441 Summary 446 Appendix: The Operating Statement Operating Ratios, and Other Analytical Ratios 449 Glossary 457 Index 469 x
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Still, Richard R.
Govoni, Norman A. P. 1938-
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spellingShingle Cundiff, Edward W.
Still, Richard R.
Govoni, Norman A. P. 1938-
Fundamentals of modern marketing
Marketing gtt
Marketing
Marketing (DE-588)4037589-4 gnd
subject_GND (DE-588)4037589-4
title Fundamentals of modern marketing
title_auth Fundamentals of modern marketing
title_exact_search Fundamentals of modern marketing
title_full Fundamentals of modern marketing Edward W. Cundiff ; Richard R. Still ; Norman A. P. Govoni
title_fullStr Fundamentals of modern marketing Edward W. Cundiff ; Richard R. Still ; Norman A. P. Govoni
title_full_unstemmed Fundamentals of modern marketing Edward W. Cundiff ; Richard R. Still ; Norman A. P. Govoni
title_short Fundamentals of modern marketing
title_sort fundamentals of modern marketing
topic Marketing gtt
Marketing
Marketing (DE-588)4037589-4 gnd
topic_facet Marketing
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